Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsParkway Inn Philadelphia Airport is primarily valued for its strategic location, situated conveniently close to Philadelphia Airport and various public transportation options, making it an ideal choice for travelers. The central positioning offers easy access to shops, restaurants and business areas, enhancing the overall convenience for guests. The parking facilities are also appreciated for their proximity to rooms, adding an element of accessibility for those on business or leisure trips. Despite some critiques, the hotel’s competitive pricing makes it an attractive option for budget-conscious travelers.
The rooms, though spacious and comfortable for some, have garnered mixed reviews. While guests appreciate the size and affordability, consistent issues with cleanliness and maintenance detract from the overall experience. Reports of dirty carpets, unpleasant odors and pest problems such as bedbugs and roaches are recurrent. Many rooms also appear outdated and in need of significant renovation and upgrade to meet basic hygiene and functionality standards.
The cleanliness of the hotel has been a major point of contention with numerous complaints about cockroach and mice infestations, unclean rooms and moldy bathrooms. Dirty linens, cigarette smells and general disrepair are frequently mentioned, overshadowing the occasional positive comment about clean rooms.
The staff’s performance receives polarized feedback. On the positive side, many guests describe the staff as polite, friendly and accommodating, contributing positively to their stay. However, a notable number of reviews highlight instances of rudeness and unprofessional behavior with guests experiencing inattentive service and mismanagement issues.
Wi-Fi availability and reliability are significant concerns with many guests reporting poor or non-existent internet service. The connectivity issues are often a major drawback for those who rely on stable internet access during their stay.
Parking at Parkway Inn is generally considered convenient and accessible, although there are concerns about safety due to reports of shady individuals and vandalism. Nevertheless, the presence of on-site parking is appreciated by many guests.
Beds at the hotel receive mixed reviews with some guests finding them comfortable, while others face issues with cleanliness, bedbug infestations and inadequate maintenance. The overall condition and upkeep of the bedding and related furniture leave much to be desired.
Accessibility amenities are acknowledged but with some room for improvement to fully accommodate all guests, particularly those with mobility issues. The pet-friendly policy at Parkway Inn is appreciated by those traveling with pets, though inconsistent enforcement and maintenance of pet areas have been noted.
Despite these positives, the absence of a breakfast service is a consistent disappointment among guests. Signs advertising a continental breakfast only add to the frustration when it is not actually provided, urging potential visitors to plan accordingly.
In conclusion, Parkway Inn Philadelphia Airport offers a budget-friendly lodging option with a prime location and convenient parking. However, significant improvements in cleanliness, room maintenance, internet connectivity and staff performance are necessary to fully meet guest expectations. Show more
Read review summaries for all categories
Cheap Motel
Accessible Motel
Room Types
Guest Reviews
4.2
Rated
Location
Parkway Inn's location garners significant praise for its convenience and access to amenities. Situated close to Philadelphia Airport, it proves to be a practical choice for travelers needing proximity to flights. The surrounding area boasts numerous shops, restaurants and shopping areas within easy walking distance, offering diverse options for dining and leisure. The hotel’s positioning on a main road and near public transportation, including buses and trains into downtown Philadelphia, enhances its appeal for those looking to explore the city or attend local events. Additionally, its central location is praised for safety and ease of access to essential services and business areas.
Despite its positives, a few reviewers noted issues such as the absence of breakfast and the inconsistency of the WiFi. However, its competitive pricing alongside the advantageous location often made up for these shortcomings. The close parking facilitates easy access to rooms, adding to the convenience especially for those on business trips. Overall, while the hotel might benefit from some improvements, its strategic location remains a standout feature.
Breakfast
Parkway Inn Philadelphia Airport, though conveniently located and friendly to the wallet, receives consistent feedback about its non-existent breakfast offering. Despite signs and advertisements indicating a continental breakfast, guests repeatedly note that no breakfast is served. This has resulted in numerous disappointments, as travelers are often left searching for alternative morning meal options nearby. The lack of breakfast service stands out as a significant issue and one hopes this aspect will be addressed in the future. For now, potential visitors should plan accordingly and set their expectations about the morning meal service.
Rooms
The Parkway Inn Philadelphia Airport has received mixed reviews from its guests with some positive aspects and numerous areas for improvement. Guests appreciated the spacious and affordable rooms, describing them as generally comfortable. The tranquility and neatness of some rooms were noted positively and the straightforward facilities offered a quiet environment for those not seeking luxury.
However, the reviews indicate significant challenges with cleanliness and maintenance. Multiple guests mentioned that rooms were not properly cleaned with reports of leftover food, unpleasant smells and pervasive cigarette smoke. The carpets were frequently described as dirty or damp and there were several instances of bedbugs, roaches and other pests.
The condition of the room amenities also fell short for many. Issues included non-functional electronic keys, broken toilets, flickering or non-working lights, old and malfunctioning TVs and a general need for an update and renovation. Some rooms had visible damage to walls, ceiling and furniture and lacked essential items like microwaves, towels and even working lamps.
Overall, while the Parkway Inn offers budget-friendly accommodation with spacious rooms, it is in urgent need of comprehensive improvements in both cleanliness and maintenance to better meet guest expectations.
Beds
Travelers have a mixed but generally negative perception of the beds at Parkway Inn Philadelphia Airport. There are numerous mentions of comfort with several guests noting that the beds were large and comfortable. Specific phrases like the bed was comfortable and comfortable beds were repeated often, suggesting that some guests found their sleeping arrangements satisfactory.
However, significant issues with cleanliness and maintenance were also prevalent. Guests frequently reported problems such as wet beds, saggy bed conditions and dirty bedroom linens. Numerous reviews mentioned bed bugs, stained sheets and cigarette burns in the blankets. Pillows were often described as flat and some guests noted insufficient quantities provided for the size of the bed.
Additionally, there were remarks about the overall condition and placement of the furniture, such as the bedside table with no nearby outlet and issues with headboards falling off the wall. A few guests experienced discomfort with the beds and highlighted problems with the beds' initial conditions, such as crumbs under covers and mattresses that were thin.
In summary, while some guests found the beds at Parkway Inn Philadelphia Airport comfortable, the overall impression is marred by frequent reports of cleanliness issues, bed bugs and inadequate maintenance.
Cleanliness
Visitors to the Parkway Inn Philadelphia Airport have expressed strong concerns over the cleanliness of the hotel. The majority of feedback highlights a multitude of issues ranging from cockroach and mice infestations, unclean rooms, moldy bathrooms and dirty linens, to outdated and broken amenities. Common complaints include dirty carpets, walls and general disrepair throughout the rooms. Several guests reported stains, unpleasant odors and even bedbugs.
Bathrooms require significant updates with many visitors noting black mold, clogged sinks and filthy tubs. Moreover, some rooms reportedly had food remnants from previous guests, which only added to the discomfort. Instances of cigarette smoke smell in non-smoking rooms and cigarette burns on bed covers were also mentioned.
Despite the prevalent negative comments, a few reviews did mention clean rooms sporadically. However, these seem to be exceptions rather than the norm. The general consensus calls for thorough, professional cleaning and significant upgrades to the hotel’s facilities to meet even basic hygiene standards.
Staff
The reviews of Parkway Inn Philadelphia Airport reveal a mixed experience regarding the hotel staff. Positively, many guests have characterized the staff as respectful, prompt and always very polite. They were described as amazing, extremely friendly, helpful and accommodating, contributing to a generally pleasant experience for some visitors. Specific mentions include management and security staff being courteous and informative with some guests noting the front desk staff as particularly nice and efficient.
Despite these favorable comments, there is a significant number of reviews detailing negative experiences. Some guests described instances of rude and unprofessional behavior from the staff, including unpleasant attitudes and lack of assistance. There are alarming mentions of mismanagement practices, including incorrect room rentals, inattentive customer service and poor handling of maintenance issues. Furthermore, several reviews highlight a pervasive atmosphere of unwelcome with some guests feeling ignored or argued with by staff members.
In sum, while the staff at Parkway Inn Philadelphia Airport have been appreciated by some for their politeness and helpfulness, there are consistent reports of rudeness and ineffective service that may tarnish the overall guest experience.
Wi-Fi
Guests of Parkway Inn Philadelphia Airport have consistently expressed dissatisfaction with the hotel's Wi-Fi service. Many reported no Wi-Fi in their rooms with unreliable connectivity being a common complaint. The Wi-Fi, when available, was often slow and required guests to go outside or be in the front office to access it. Overall, the Wi-Fi was described as sketchy, constantly going in and out and in many cases, non-existent as advertised. This inconsistency in the internet connection was a significant drawback for those booking the hotel.
Parking
Parkway Inn Philadelphia Airport offers some notable advantages and challenges when it comes to parking. The most positive aspects cited by guests include the close proximity of parking spaces to their rooms, making it convenient and accessible. The location of the motel is also highlighted as being advantageous due to its closeness to the business area and nearby shopping options. Guests appreciate the on-site parking availability, describing it as good and easy to use with a generally safe environment and secured area.
However, there are significant drawbacks that have been mentioned. Some guests have described encountering shady individuals around the parking lot in the evening and in rare instances, the presence of rats has been reported. The safety concerns are compounded by reports of vandalism, including broken car windows and attempted vehicle thefts. While parking is generally deemed satisfactory in terms of space, it can sometimes be tricky if specific spots are taken.
Overall, while the parking at Parkway Inn offers convenience and a good location, the safety and cleanliness issues might be something potential guests need to consider.
Accessible
Although opinions about the accessibility of Parkway Inn Philadelphia Airport are mixed, there are several positive aspects worth noting. Guests appreciated that the hotel offered accessible rooms and mentioned the convenience of exterior rooms, making it easier for those with mobility issues. The hotel’s location is also centrally situated for various events and is accessible to numerous amenities, including public transportation and a nearby library. However, there are some concerns regarding adherence to ADA regulations and physical accessibility, which may require attention from the management to fully accommodate all guests.
Dog Friendly
Parkway Inn Philadelphia Airport offers a pet-friendly ambience with multiple spots for dogs, making it convenient for guests traveling with pets. The motel location is also advantageous, as it is within walking distance to several stores. However, there are inconsistent policies regarding pets with signs indicating no dogs yet dogs being allowed. Although there are areas for pets, issues like a smell of dog urine and dog poop on the floor have been reported. Additionally, the staff does not offer specific assistance to pet owners. While the inn provides some pet amenities, the enforcement and upkeep of pet policies are lacking.
No, Parkway Inn Philadelphia Airport doesn't have any pool.
No, a spa isn't available at Parkway Inn Philadelphia Airport.
No, Parkway Inn Philadelphia Airport doesn't allow dogs.
No, parking facilities aren't available at Parkway Inn Philadelphia Airport.
No, Parkway Inn Philadelphia Airport doesn't have a gym.