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Summary of reviewsLa Quinta Inn and Suites by Wyndham Houston Spring South has garnered positive reviews for its prime location, cleanliness, room comfort and friendly staff. Situated conveniently near downtown Houston and the airport, it offers easy access to a variety of restaurants, shops and local attractions, making it a central and safe choice for both business and leisure travelers. Guests frequently praise its beautiful surroundings and clean environment.
The breakfast receives mixed reviews; while many find it good and appreciate the friendly staff, there's a call for more variety and better availability.
Rooms are described as clean, spacious and comfortable with high marks for bed quality, though some isolated issues with cleanliness and maintenance are noted. The overall sentiment remains positive with an emphasis on a restful stay.
Cleanliness stands out as a strong point with the premises, including the lobby and facilities, consistently being well-maintained. This plays a significant role in guests feeling comfortable and welcomed by the environment.
The staff is generally perceived as very friendly, knowledgeable and accommodating, despite a few isolated instances of unprofessional behavior. Their warmth and helpfulness leave a lasting positive impression.
However, the pool area often faces criticism due to frequent closures for maintenance, cleanliness issues and neglect. Guests suggest that the pool facilities could benefit from significant improvements.
Beds receive positive remarks for their comfort, contributing to many guests enjoying a good night's sleep, although there are occasional complaints about pillow quality and back discomfort.
Overall, La Quinta Inn and Suites by Wyndham Houston Spring South is highly regarded as a clean, comfortable and reasonably priced hotel, making it a solid choice for travelers. Show more
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Categories
Accessible Hotel
This hotel provides mobility accessible rooms and wheelchair accessible rooms with accessible bathrooms. It has wheelchair accessibility throughout its grounds and welcomes service animals, catering to guests with specific needs.
Hotel with Gym
The hotel offers a fitness center. It is easily accessible and provides essential equipment for a basic workout.
Hotel with Outdoor Pool
This hotel features an outdoor pool with sun loungers for guests. The pool is one of the bright amenities offered.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
3-Star Hotel
Room Types
Deluxe King Room - Non-SmokingFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
King Room - Mobility Access/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a tiled floor, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
King Room - Mobility Access/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, a tiled floor, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe King Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, a sofa, a tiled floor, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, a tiled floor, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
La Quinta Inn and Suites by Wyndham Houston Spring South has received numerous praises for its prime location. Situated just 30 minutes from downtown Houston and 20 minutes from the airport, it offers an ideal base for various needs, whether visiting family, attending appointments or working nearby. Guests appreciate its close proximity to a variety of restaurants, cafes and shops, including a mall and the charming old Town Spring shopping area. The hotel is conveniently located next to the highway, making it accessible and easy to find, though some mention GPS navigation can be tricky.
The location is described as safe and central, providing easy access to main roads and venues, including places for family events and weddings. Nearby attractions also include a plant/tree nursery, adding to its appeal. Cleanliness receives high marks and patrons note that the hotel’s surroundings are beautiful.
Although the hotel is not near a busline and offers limited areas for walking pets, the location’s numerous benefits, such as good room sizes, decent prices and a welcoming staff, contribute to an overall positive experience. Whether guests are in town for business or leisure, the convenience and comfort of the location stand out as prime factors in their stay.
Breakfast
At 'La Quinta Inn and Suites by Wyndham Houston Spring South,' the breakfast experience evokes mixed sentiments from guests. On the positive side, many guests praised the breakfast as good, great, amazing and very good. They appreciated the friendly and attentive breakfast staff and some found the breakfast to be fresh, hot, delicious and lovely. The selection often includes sausage, scrambled eggs, toast, cereal and hot tea.
However, several guests pointed out areas for improvement. Many noted that the breakfast could be more varied and that it often had limited options with frequent comments about the lack of meat and fresh items. Some mentioned it was overly simple or sparse with items running out well before breakfast hours concluded. There were also complaints about specific problems, such as issues with the waffle maker and incorrect breakfast hours. The early end time at 9 AM was seen as inconvenient by some. Overall, while there are moments of satisfaction, many guests feel the breakfast could benefit from increased variety and better availability.
Rooms
Guests of La Quinta Inn and Suites by Wyndham Houston Spring South generally find the rooms to be clean, spacious and comfortable. The beds, in particular, receive high marks for comfort with many noting the good quality of sleep. King suites are highlighted for their comfort and several reviews mention the modern and tidy appearance of the rooms. The hotel provides a quiet environment, contributing to a restful stay.
However, some negative aspects include issues with cleanliness in specific instances, such as dirty sheets, smelly pillows and wet carpets. A few guests experienced unpleasant odors, including cigarette smoke and mold. There were also occasional lapses in housekeeping services.
Overall, the reviews paint a picture of a hotel that delivers a comfortable and clean stay, though it occasionally grapples with isolated cleanliness problems and maintenance issues.
Beds
The general consensus on the beds at La Quinta Inn and Suites by Wyndham Houston Spring South leans towards the positive side. Guests frequently mention that the beds are comfortable and conducive to a good night's sleep. Phrases like "very comfortable bed," "slept like babies," and "super comfortable" indicate a high level of satisfaction. The beds are described as soft and comfy, contributing to a restful stay. However, there are a few mentions of issues such as pillows not being soft or comfortable and some instances of back pain reported by guests due to the bed. Despite these occasional drawbacks, the comfortable and quiet environment of the rooms generally receives favorable comments.
Cleanliness
At La Quinta Inn and Suites by Wyndham Houston Spring South, guest feedback highlights the exceptional cleanliness of the hotel. Reviews frequently mention that the premises, including the lobby, rooms and general facilities, are very clean and well-maintained. The hotel’s clean environment extends both inside and out with guests noting clean rooms, clean and beautiful decor and well-kept amenities. The property also benefits from a new condition, which some travelers appreciated, including brand-new mattresses with plastic coverings still intact. Despite some isolated issues such as occasional odors, instances of unclean floors or specific complaints about cold showers and previous pet dander, the overarching sentiment is positive regarding cleanliness. The hotel not only earns praise for being clean and welcoming but also for offering a comfortable and safe environment. Guests also compliment the friendly staff and ample parking, which contribute to an overall sense of satisfaction with the hotel’s hygiene standards.
Staff
The reviews of La Quinta Inn and Suites by Wyndham Houston Spring South largely highlight the friendly and accommodating nature of the staff. Guests frequently describe the team as very nice, knowledgeable and welcoming. Both the front desk and breakfast staff receive specific praise for their friendliness and helpfulness. There are individual mentions of particular staff members who went out of their way to provide excellent service with one front desk lady being noted for her patience and helpfulness in resolving issues.
However, not all experiences were positive. There are a few remarks about unprofessional behavior with one guest mentioning a particularly rude front desk employee named Andy and another noting a receptionist who lacked warmth and failed to create a welcoming atmosphere. Despite these isolated incidents, the overall impression of the staff remains positive with most guests appreciating their friendliness and attentiveness.
Pool
The pool at La Quinta Inn and Suites by Wyndham Houston Spring South has been a topic of concern among guests. Multiple reviews highlight that the pool was frequently closed for maintenance with some guests unable to use it during their stay. Reports of the pool being dirty, cloudy or even green were common with mentions of beer bottles floating and broken gates adding to the sense of neglect. Guests who could use the pool did not mention specific positives about the pool itself, suggesting a need for improved maintenance and cleanliness in this facility.
3 Star
La Quinta Inn and Suites by Wyndham Houston Spring South offers a good hotel experience at a reasonable price. Guests found it to be nice and clean, creating a comfortable environment. The overall stay received positive feedback with particular praise for the good breakfast and accommodating staff. While the ratings varied, the common consensus highlights the hotel as a good place to stay with fair pricing.
Yes, La Quinta Inn and Suites by Wyndham Houston Spring South has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Quinta Inn and Suites by Wyndham Houston Spring South.
No, La Quinta Inn and Suites by Wyndham Houston Spring South doesn't allow dogs.
No, parking facilities aren't available at La Quinta Inn and Suites by Wyndham Houston Spring South.
Yes, La Quinta Inn and Suites by Wyndham Houston Spring South has a gym.