Real Inn Tijuana by Camino Real Hoteles provides an overall satisfactory experience for visitors with notable high points that make it a popular choice in Tijuana. The hotel is lauded for its prime location in the heart of the city, offering easy access to stores, malls, medical clinics, eateries, the airport, international bridges and key city venues like Plaza Rio. The convenience and safety of walking around the area enhance the guest experience, along with nearby conveniences like Oxxo, Calimax and Starbucks. The hotel's ambiance remains relatively quiet despite its central position.
The breakfast at Real Inn Tijuana receives significant praise for quality, variety and presentation, though some guests found it disappointing that it's not included in the room price. The dinner experience has mixed reviews with commendations for the food quality and ambiance, including specific dishes and the made-to-order omelettes, countered by critiques of service delays and high costs.
Room experiences vary with many guests appreciating the spaciousness, comfort, cleanliness and modern furnishings. However, some visitors reported maintenance issues, poor lighting, unpleasant odors and noise from neighboring rooms. While cleanliness receives positive remarks from many, certain areas like windows, carpets and gym facilities could benefit from more thorough attention.
Staff at the hotel, particularly the cleaning and service personnel, are frequently praised for their friendliness and helpfulness. Nevertheless, some guests found the front desk staff to be less professional and occasionally rude. The free wifi is appreciated when it works well, though it can be erratic, complicating online activities.
The gym and parking also receive mixed feedback. The gym is generally viewed positively, although improvements in cleanliness and amenities are noted. Parking is free and secure but the limited and crowded spaces can pose challenges and the lack of direct access to the hotel is inconvenient.
For families, the hotel is relatively quiet and provides amenities such as cribs, which are useful. Yet it may be better suited for those traveling without children due to certain logistical difficulties. Many guests find the beds comfortable and conducive to a good night's rest, though issues with bedding quality and cleanliness are occasionally reported.
While the hotel offers an elegant and pleasant stay, it's regarded more as a solid 3-star or 4-star establishment rather than meeting the true 5-star standards some guests expect. Despite this, its combination of quality service, reasonable pricing and excellent location makes
Real Inn Tijuana by Camino Real Hoteles a favored option for both tourists and business travelers in Tijuana.