The Crowne Plaza Minneapolis West by IHG, is known for its exceptional customer service and friendly staff. Guests have consistently praised the hotel staff for their courteous and attentive service with many noting the warm welcome they received upon arrival. The desk staff are particularly helpful and prompt, while John the bartender is highly regarded for his hospitable demeanor. Although there were a few isolated negative experiences with the evening and front desk staff, the majority of guests had a positive experience with the hotel staff. Overall, the staff at this hotel are polite, capable and always willing to go the extra mile to ensure guests feel welcome and comfortable.
The AmericInn by Wyndham Shakopee Near Canterbury Park is a great value for its price and an easy and pleasant staycation spot. While some guests found the facilities average, the hotel is pet friendly and the pool and water slides are great for families with kids. Although some guests felt that the hotel resembled a Super 8 quality-wise, others found it similar to a Motel 8. While not the best hotel in terms of quality, the AmericInn is an easy and tolerable place to sleep and is reasonably priced, making it a good option for travelers looking for a budget-friendly spot.
Mystic Lake Casino Hotel is lauded for its prime location, providing easy access to city attractions, events, and entertainment options, including the nearby Renaissance Festival. The stunning views of the golf course and convenient amenities like a pool and hot tub make it an ideal spot for both relaxation and exploration. With seamless check-in processes and friendly valet services, this hotel excels in offering guests a comfortable and convenient stay.
Dining at Mystic Lake Casino Hotel is a highlight, with the Mystic Steakhouse particularly praised for its exceptional meals and excellent service. The variety of dining options, including Minnehaha Cafe, The Meadows Bar & Grill, and a food court, cater to diverse tastes and budgets, ensuring ample choices for guests without the need to venture off-site. Staff across the dining venues are consistently commended for their friendliness and attentiveness.
The accommodations at Mystic Lake Casino Hotel are impressive, with spacious, clean, and comfortable rooms. Modern furnishings and amenities like mini-fridges enhance the guest experience, while quiet rooms ensure a peaceful stay. The Promenade Tower is particularly noted for its beautiful and clean surroundings, complemented by attentive housekeeping staff. The hotel’s commitment to cleanliness extends throughout its facilities, creating a fresh and inviting atmosphere.
Staff at Mystic Lake Casino Hotel significantly contribute to the positive experience, with guests frequently acknowledging their friendliness, professionalism, and eagerness to assist. From valet services to check-in, employees like Derek and Paul leave lasting impressions, highlighting the hotel's dedication to excellent customer service.
The pool area is a standout feature, offering a clean and beautifully decorated space complete with Jacuzzi and sauna facilities. Its kid-friendly nature and convenience make it a favored spot among guests of all ages. While the beds receive mixed reviews, many find them comfortable and conducive to a pleasant stay.
Overall, Mystic Lake Casino Hotel combines luxury with practicality, making it an excellent choice for both leisure and business travelers. With exceptional dining, top-notch service, and inviting accommodations, it remains a popular destination for visitors seeking a memorable experience.