The Crowne Plaza Minneapolis West by IHG, is known for its exceptional customer service and friendly staff. Guests have consistently praised the hotel staff for their courteous and attentive service with many noting the warm welcome they received upon arrival. The desk staff are particularly helpful and prompt, while John the bartender is highly regarded for his hospitable demeanor. Although there were a few isolated negative experiences with the evening and front desk staff, the majority of guests had a positive experience with the hotel staff. Overall, the staff at this hotel are polite, capable and always willing to go the extra mile to ensure guests feel welcome and comfortable.
The AmericInn by Wyndham Shakopee Near Canterbury Park is a great value for its price and an easy and pleasant staycation spot. While some guests found the facilities average, the hotel is pet friendly and the pool and water slides are great for families with kids. Although some guests felt that the hotel resembled a Super 8 quality-wise, others found it similar to a Motel 8. While not the best hotel in terms of quality, the AmericInn is an easy and tolerable place to sleep and is reasonably priced, making it a good option for travelers looking for a budget-friendly spot.
Overall, guests have had a positive experience at Holiday Inn Express Hotel & Suites Shakopee, an IHG hotel. The staff is a standout feature with many guests praising their friendliness and willingness to accommodate any needs. The customer service is excellent with many guests noting that any issues were immediately taken care of. The hotel's location is also convenient for guests. Overall, guests recommend this hotel for a comfortable and enjoyable stay.
The Radisson Blu Mall of America offers an exceptional stay with friendly staff and clean rooms. The modern lobby is a highlight and the hotel's convenient location is perfect for both business and leisure travelers. Guests enjoy the hotel's superb amenities, including a great pool, although some suggest scheduling pool cleaning overnight. Despite some guests finding their room placement disappointing, they would still come back. The cost is a bit high, but guests acknowledge that it's worth it for this four-star hotel. Daily room refreshment could benefit the stay, but overall, it's a magical experience.