The Vanderbilt, Auberge Collection offers beautiful rooms, although some may need renovation. While some guests have complained about the strange use of space and lack of storage in bathrooms, others have appreciated the aesthetic of the space. The hotel has gained a reputation for its cleanliness with guests describing it as spotless and immaculate. The staff is exceptional with guests raving about their friendly and kind demeanor, particularly the front desk staff and rock star concierge, Morgan. Despite a few minor hiccups with wait staff, the overall service is top-notch and makes for a delightful stay at The Vanderbilt.