The Sonesta ES Suites Chicago Waukegan Gurnee receives high praise from guests for a variety of factors that contribute to an enjoyable stay. Its strategic location is highly valued, especially for attendees of Naval graduations, as it offers close proximity to the Naval Base and various conveniences such as shopping centers, dining options, and major attractions including Six Flags. This makes it a preferred choice for visitors seeking a peaceful yet accessible stay north of Chicago.
Breakfast at the hotel emerges as a standout feature, with guests appreciating the fresh and diverse options available, such as eggs, bacon, pancakes, and more. The well-organized breakfast area and attentive staff further enhance the dining experience, ensuring a satisfying start to the day.
The spacious rooms, likened to apartments, provide ample comfort and are maintained to a high level of cleanliness. The presence of full kitchens adds an element of convenience for guests, particularly families and long-term visitors. While some furniture may appear dated, the overall atmosphere remains welcoming and cozy.
Staff members receive commendation for their exceptional service, characterized by friendliness, professionalism, and a willingness to assist guests. The positive atmosphere is further supported by hotel amenities such as a maintained outdoor pool and jacuzzi, which provide a relaxing retreat for guests.
Additionally, the hotel is noted for its accommodating approach towards families and pets, with spacious suites offering the perfect setting for family gatherings. Thoughtful touches for children and attentive front desk service contribute to a family-friendly environment.
Guests generally find the beds to be very comfortable, promoting restful sleep, notwithstanding occasional mentions of firmness or sofa bed issues. Overall, the Sonesta ES Suites Chicago Waukegan Gurnee offers excellent value for its price, with many guests expressing satisfaction and a desire to return.
The Maxwell Mansion Hotel is a top-notch hotel with exceptional staff who go above and beyond to make guests feel welcome. Devon, the front desk host, is particularly amazing and gives awesome tours of the hotel. The staff is well-trained and accommodating, making it the best place and staff ever according to some guests. Although some guests found the bar staff grumpy at night, the overwhelmingly friendly and helpful staff more than made up for it. The new ownership and their wonderful staff make for a perfect stay.
Harbor Shores on Lake Geneva enjoys widespread praise, particularly for its prime location. Guests frequently highlight the hotel's proximity to downtown Lake Geneva, allowing easy access to local attractions, shops and restaurants—all within walking distance. Many rooms offer spectacular views of the lake, further enhancing the visitor experience. The hotel's central position is ideal for leisure activities such as boat tours and beach outings, making it a perfect spot for both relaxation and sightseeing.
Cleanliness is another notable strong point. Guests consistently mention that the hotel, from its lobby to its rooms, is impeccably maintained. Housekeeping is thorough, ensuring that rooms are clean and well-kept. The pools, which include both indoor and outdoor options, are also well-maintained and contribute to a pleasant stay. Despite small drawbacks, such as a temporarily closed fitness room, the overall cleanliness and upkeep of the property are commendable.
The staff at Harbor Shores on Lake Geneva receive consistent accolades for their friendliness, helpfulness and professionalism. Guests appreciate the attentive and welcoming nature of the hotel personnel, including front desk clerks, parking attendants and cleaning staff. The positive interactions with staff members enhance the overall guest experience, making visitors feel valued and well-cared-for throughout their stay.
Room quality at the hotel is generally favorable with guests appreciating the spaciousness, cleanliness and decor of the accommodations. Many rooms have been recently renovated, featuring new paint, modern cabinets and laminate floors. Amenities such as kitchenettes, fireplaces and great views of the lake add to the appeal. However, some issues persist, particularly with the beds, which have received mixed reviews. While some guests find them very comfortable, others describe them as lumpy or too firm. The older infrastructure of the hotel occasionally manifests in maintenance issues, such as outdated bathrooms and limited electrical outlets.
Parking at the hotel is typically convenient with free on-site parking and attentive parking lot attendants frequently mentioned. The secure, monitored parking lot provides peace of mind, although the one-spot-per-room policy can be challenging for guests with multiple vehicles. The availability of off-street parking until 1 pm on checkout day is a noted perk.
One area of consistent disappointment is the lack of breakfast options. Many guests have expressed frustration over the absence of a complimentary or even a basic breakfast, which they felt was advertised but not provided. While nearby restaurants offer good breakfast choices, guests believe a small breakfast offering at the hotel would significantly enhance their stay.
In conclusion, Harbor Shores on Lake Geneva stands out for its fantastic location, exceptional cleanliness and friendly staff. While there are some areas needing improvement, such as bed comfort and breakfast availability, the overall experience is overwhelmingly positive, making it a desirable choice for visitors to Lake Geneva.
Holiday Inn Club Vacations at Lake Geneva Resort, had a variety of experiences from its guests. While some guests found the price to be reasonable, others found it to be too expensive. There were mixed feelings about the facilities and services with some expecting more especially after the pandemic. Some guests were also disappointed that the water park pool was not available. However, there were positive comments about the hotel being decent with good features. While there is room for improvement, guests found it passable and okay. Some guests would not choose to stay here again, but overall it was an average experience.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 34 hotels in and around Spring Grove