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Summary of reviewsQuality Inn & Suites offers a convenient and comfortable experience, particularly praised for its strategic location off I-74. Proximity to major highways and local attractions, including the Civic Center and Bradley University, suits both short-term visitors and those with extended stays. Guests appreciate the surrounding dining options and shopping centers, making it a reliable base for various needs.
The breakfast at Quality Inn & Suites frequently receives positive remarks, offering guests a variety of hot and cold dishes. Guests enjoy well-stocked selections, including scrambled eggs, sausage, waffles, fresh fruit, yogurt, and pastries, with muffins being particularly popular. The breakfast service starts early, allowing guests with morning commitments to enjoy a hearty meal before departing.
Rooms at the hotel are noted for their spaciousness and cleanliness, with guests finding the beds comfortable and amenities like fridges and microwaves adding convenience. Despite minor wear in some areas, the overall atmosphere is quiet and restful, contributing to a favorable stay experience.
Cleanliness is a consistent strength of the hotel, with guests mentioning the neat rooms and well-maintained facilities. The friendly staff further enhances the stay, providing prompt and helpful service. The hotel's pet-friendly policy and ample hot water are additional conveniences appreciated by visitors.
The staff at Quality Inn & Suites receive high praise for their friendly and accommodating nature. From the front desk to housekeeping, the team's professionalism and warm service create a welcoming environment, ensuring a smooth experience from check-in to check-out.
The pool area adds to the hotel's appeal, being described as clean and inviting, with a bright indoor setting and a retractable roof. Families and solo travelers alike enjoy the amenities, including a hot tub that receives positive mentions despite the occasional maintenance issues.
Beds are generally praised for their comfort, particularly by those who favor a firmer mattress. While there are some isolated complaints about bed hardness and maintenance, the majority find them conducive to a restful night's sleep.
Overall, Quality Inn & Suites delivers a valuable and satisfying stay at competitive pricing. Combining cleanliness, comfort, and a strategic location, it stands out as a choice that meets the needs of diverse travelers. The hotel's commitment to service and quality ensures a pleasant and memorable visit for its guests.
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