Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Sněžka, located in Špindlerův Mlýn, enjoys a tranquil yet central position, offering breathtaking views of the surrounding mountains and slopes. This prime location provides easy access to hiking trails and cable cars, making it ideal for both summer and winter activities. The scenic and serene setting assures guests of a visually delightful and memorable stay, whether they're seeking adventure or relaxation.
The breakfast at Hotel Sněžka is highly praised for its rich, varied and plentiful offerings, often described as "excellent" and "luxurious." Guests appreciate the diverse selection, fresh products and even the occasional champagne. The attentive and pleasant service further enhances the breakfast experience, although there are minor criticisms regarding variety and occasional quality issues. Dinner also receives positive feedback with the à la carte restaurant and the chef's expertise being standout highlights. Despite some remarks about menu diversity and pricing, the overall dining experience remains highly satisfactory.
Hotel Sněžka's rooms are commended for their cleanliness, spaciousness and comfortable furnishings with some offering stunning mountain views. The hotel maintains high cleanliness standards, contributing to a comfortable stay, though there are occasional remarks about delayed cleaning schedules and minor wear. Family rooms and modern superior rooms with soundproofing are particularly appreciated.
The staff at Hotel Sněžka is consistently recognized for their exceptional friendliness, professionalism and helpfulness. This positive attribute significantly enhances guests' overall experience, creating a welcoming and supportive atmosphere.
The hotel also excels in providing convenient and free parking options, adding significant value and ensuring a stress-free experience for guests traveling by car. The Wi-Fi experience, while generally positive, has room for improvement with some guests noting weak or non-functional connectivity in rooms.
The spa facilities at Hotel Sněžka receive favorable reviews, appreciated for their pleasant ambiance and luxurious offerings. Guests commend the sauna and whirlpool with the option for private bookings enhancing the experience. However, a few suggest that the sauna area could benefit from renovation.
Hotel Sněžka proves to be an excellent destination for families, offering a children's playground, an indoor playroom and family-friendly amenities. The hotel's dog-friendly facilities also make it a welcoming choice for pet owners. The convenient location near ski areas with free cable car rides and good ski storage, makes it a favored choice for winter sports enthusiasts.
Overall, Hotel Sněžka, despite some feedback regarding its star rating, manages to deliver a positive and memorable experience, largely thanks to its excellent location, comfortable accommodations, outstanding staff and diverse amenities. Show more
Read review summaries for all categories
Categories
Hotel near Ski Resorts
Situated in Špindlerův Mlýn, this hotel is located within the ski resort town, providing guests with access to the extensive network of ski trails and winter activities in the area.
Hotel with Spa
It is a hotel, tagged with wellness, which suggests that it has spa or wellness facilities.
Family Friendly Hotel
This hotel is listed among family-friendly hotels in Spindleruv Mlyn.
Hotel near Nightlife Spots
Located on Okružní street, making it a convenient choice for those interested in experiencing the local bars and clubs. Its proximity to the town center provides easy access to various nightlife venues.
Business Hotel
Likely provides standard hotel amenities, including Wi-Fi access. May offer smaller meeting spaces or private areas for business discussions.
Hotel with Parking
Hotel Sněžka offers parking directly at the hotel. This provides added convenience for guests, especially those with heavy luggage or ski equipment.
4-Star Hotel
Hotel Sněžka offers spa therapy and a winter garden. It is located in a ski area of Spindleruv Mlyn and provides excellent service and luxurious facilities.
Dog Friendly Hotel
Romantic Hotel
Hotel with Tennis Courts
Room Types
Economy Double RoomThis basic-style room features wooden furniture and free entrance to the wellness centre.
Please note that the room is located on the ground floor.
During the summer months, guests can enjoy a complimentary daily cable car ticket to Sv. Petr or Medvědín.
Standard Triple RoomThese rooms on the first and second floor with views towards the mountains feature wooden furniture and free entrance to the wellness centre.
During the summer months, guests can enjoy a complimentary daily cable car ticket to Sv. Petr or Medvědín.
ApartmentThese rooms (3 beds + 1 extra sofa bed) feature wooden furniture and offer superb views towards the mountains. This apartment features free entrance to the wellness centre.
During the summer months, guests can enjoy a complimentary daily cable car ticket to Sv. Petr or Medvědín.
Standard Double RoomThis spacious room features wooden furniture and with the beautiful mountain view. This room features free entrance to the wellness centre.
During the summer months, guests can enjoy a complimentary daily cable car ticket to Sv. Petr or Medvědín.
Superior ApartmentThis room comes with a TV with satellite channels, a telephone and a private bathroom with a shower.
During the summer months, guests can enjoy a complimentary daily cable car ticket to Sv. Petr or Medvědín.
Superior Double RoomThis double room features a bathrobe, cable TV and minibar.
During the summer months, guests can enjoy a complimentary daily cable car ticket to Sv. Petr or Medvědín.
Economy Triple RoomThis basic-style triple room is located at the ground floor. This room features free entrance to the wellness centre.
During the summer months, guests can enjoy a complimentary daily cable car ticket to Sv. Petr or Medvědín.
Economy Quadruple RoomPlease note that the room is located on the ground floor. This basic-style room features free entrance to the wellness centre.
During the summer months, guests can enjoy a complimentary daily cable car ticket to Sv. Petr or Medvědín.
Superior Triple RoomProviding free toiletries and bathrobes, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.
Double Room with Ski Pass Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.
Standard Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 3 beds.
Standard Single RoomThe unit offers 1 bed.
Superior Double or Twin RoomProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a hairdryer. The twin/double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Hotel Sněžka is favorably situated in a central yet tranquil spot in Špindlerův Mlýn, making it an ideal choice for both relaxation and adventure. The hotel's position offers breathtaking views of the surrounding mountains and slopes, striking a perfect balance between proximity to the town center and maintaining a peaceful distance from its hustle and bustle.
Guests have consistently praised its excellent location as a convenient launch point for hiking and exploring the Krkonoš Mountains with easy access to hiking trails and cable cars. Winter sports enthusiasts will also find everything they need within the hotel, making it a versatile choice across seasons.
The serene setting is complemented by beautiful panoramas, ensuring a visually delightful stay. Whether seeking adventure in the great outdoors or enjoying a quiet retreat with stunning views, Hotel Sněžka promises a memorable experience with its excellent location and picturesque surroundings.
Breakfast
Hotel Sněžka’s breakfast offerings have garnered a largely positive reception from its guests. Many describe the breakfast as rich, varied and plentiful, often using terms like “excellent,” “delicious,” and “luxurious” to characterize the experience. The breakfast buffet is frequently praised for its diverse selection, fresh products and even the occasional champagne for an added touch of luxury. Guests appreciate the thoughtful and plentiful replenishment of the buffet, highlighting that there is more than sufficient choice to start the day.
The service provided during breakfast is often noted as commendable with the staff being described as helpful and pleasant. Some guests enjoyed their breakfast with a beautiful view, adding to the overall positive ambiance of the dining experience.
However, there are some criticisms regarding the variety and replenishment of the buffet. A few reviews mention issues like moldy toast, a lack of small spoons and tea cups and peculiar-tasting coffee. There are also mentions of breakfast becoming monotonous for longer stays and the occasional complaint about the quality of some items, such as cheap salami or old bread.
In summary, Hotel Sněžka offers a highly-regarded breakfast experience with a rich and diverse buffet, fresh products and attentive service, although there is room for improvement in variety and maintaining quality throughout.
Dinner
Hotel Sněžka offers a dining experience that has garnered a range of reviews with a noticeable emphasis on the positive aspects. Guests commonly praise the excellent food with particular highlights being the gourmet taste and appearance of the dinners. Words like "excellent," "great," "fantastic," and "outstanding" often surface, emphasizing the high quality of the cuisine. The breakfast and dinner both receive high marks with the breakfast being noted for its buffet style and the dinners offering a mix of vegetable salads and main dishes.
The à la carte restaurant is especially well-received, attributed to the chef's evident expertise and food is described as being at a high European level. Diners appreciate the reasonable prices for à la carte options and the good cuisine these meals offer.
However, not all aspects are seen in a favorable light. Some guests note a lack of diversity in the dinner menu and suggest that the food has slightly declined in quality over time. There are also some complaints about the prices of dinners being more expensive compared to other local options with no available discounts provided for hotel guests. Additionally, there are rare mentions of inappropriate sauces and reheated dishes, which detract from the overall dining experience.
Despite these few criticisms, the general consensus remains that the culinary experience at Hotel Sněžka is highly satisfactory with the chef's creativity and skill shining through most dishes, leaving guests with a wonderful impression and a memorable dining experience.
Rooms
Hotel Sněžka offers a diverse range of room accommodations, consistently praised for their cleanliness and spaciousness. Many guests highlight the large, comfortable rooms, some featuring delightful mountain views or views of the Medvědín ski slope. The superior rooms, in particular, are noted for their modern furnishings and effective soundproofing.
The hotel maintains a high standard of cleanliness with impeccable tidiness frequently mentioned, although there are occasional complaints about delayed cleaning schedules. Despite some rooms being described as somewhat worn out or outdated, others are perceived as cozy, modern and well-equipped.
Guests appreciate the comfortable beds and spacious layouts with family rooms being particularly suitable and comfortable for larger groups. The presence of a nice bathroom and a small spa area with a whirlpool and sauna adds to the comfort and relaxation.
Overall, while some rooms may not always meet high expectations based on photos, the general consensus points to well-maintained, pleasant and roomy accommodations, perfect for a comfortable stay.
Beds
Hotel Sněžka's beds received numerous positive comments from guests with many describing the beds as very comfortable and the mattresses as being of good quality. Cleanliness was also noted with clean towels frequently mentioned. Some guests did find issues, pointing out that the plastic mattress and separate mattresses could be uncomfortable. There were also mentions of hard beds and uncomfortable cushions. Additionally, the twin rooms were noted to have only one armchair, limiting seating options. Despite these occasional drawbacks, the majority of feedback highlighted the comfort and quality of the beds and mattresses.
Cleanliness
Hotel Sněžka generally excels in cleanliness, receiving accolades for its impeccable and absolute standards. Guests frequently praised the hotel's rooms and overall environment as very clean and fragrant, expressing satisfaction with the daily cleaning service that ensured a comfortable stay. The friendliness of the staff coupled with the spotless conditions of the rooms and bathrooms contributed to a positive atmosphere. Many found the cleanliness to be perfectly maintained, enhancing their overall experience.
However, a few guests noted areas for improvement, mentioning issues such as unwashed windows, cobwebs and occasionally insufficient cleaning practices. Despite these minor criticisms, the majority feedback highlights that the hotel maintains a clean and inviting environment.
Overall, Hotel Sněžka’s commitment to maintaining high cleanliness standards largely contributed to guests feeling comfortable and well cared for throughout their stay.
Staff
Hotel Sněžka is consistently recognized for its outstanding staff. The majority of guests report that the team is exceptionally friendly, accommodating and helpful. Many reviewers highlight the warm and pleasant nature of the reception staff, who are often noted for their smiles and willingness to assist with any needs. The restaurant staff also received high praise for their excellent service and attentiveness.
The hotel staff is frequently described as professional, competent and incredibly accommodating. Guests appreciate the positive attitudes and exceptional customer service provided by the team. Words like "kind," "friendly," "helpful," and "polite" are repeatedly used to describe the interactions between guests and staff.
In sum, the staff at Hotel Sněžka creates a welcoming and supportive atmosphere, contributing significantly to the guests' overall positive experience.
Wi-Fi
The Wi-Fi experience at Hotel Sněžka presents a mixed but generally positive scenario. Guests frequently noted weak or non-functional Wi-Fi in the rooms with some encountering virtually nonexistent internet access. Evening hours seem particularly problematic for connectivity. Despite these issues, there are positive aspects as well; some visitors found the overall Wi-Fi signal to be adequate with mentions of fast speeds. The signal seemed strongest in certain areas, despite being weak on the 2nd floor. It's worth noting that internet reliability remains a concern for some, but it didn't overshadow the overall experience significantly.
Spa
Hotel Sněžka’s spa facilities receive generally positive reviews from guests, who appreciate the complimentary wellness area and access to mountain lifts. The wellness zone itself is often described as very nice, luxurious and a small oasis with particular commendations for the spa's overall pleasant and relaxing atmosphere. Guests highlight the private wellness options, including a flawless sauna and whirlpool that can be exclusively rented, adding a special touch to their stay. The staff's competence and helpfulness, especially in the spa and massage services, enhance the overall experience.
However, some guests note that the sauna area could benefit from renovation and that usage is limited to one hour per day per room, which can be a restriction for some. Despite these minor drawbacks, the inclusion of amenities and options, such as private bookings, contributes significantly to a rejuvenating and memorable experience at Hotel Sněžka's spa.
Parking
Hotel Sněžka offers guests an array of exceptional parking options, ensuring a stress-free stay from arrival to departure. The parking facilities are both large and spacious, providing ample room for vehicles and are conveniently located right by the hotel. Guests frequently appreciate this hassle-free and convenient aspect, noting that finding a spot is always easy due to the plentiful availability.
Parking at Hotel Sněžka is free, which adds significant value for visitors. The hotel goes the extra mile by allowing guests the possibility of arranging a later check-out that includes leaving their car in the hotel parking lot until their actual departure. This amenity ensures a relaxed experience, even post check-out.
Overall, the parking options at Hotel Sněžka receive high praise for their size, convenience and cost-free access, making the hotel an excellent choice for those traveling by car.
Family
Hotel Sněžka proves to be an exceptional destination for families traveling with children and pets. The hotel's outdoor children's playground, featuring a dedicated area for goats and sheep, is frequently praised as a fantastic amenity for families. Additionally, a well-equipped indoor playroom ensures that children have ample entertainment options, making them feel very comfortable throughout their stay. Parents will find the baby-friendly facilities and spacious family rooms particularly advantageous, highlighting the hotel's thoughtful accommodations for larger family units.
For those who enjoy active holidays, the location offers highly recommended hiking opportunities, allowing guests to explore the scenic surroundings with both children and dogs. Pet owners will appreciate the hotel's welcoming attitude towards pets, complete with amenities such as a sleeping cushion and bowl for dogs in the rooms. The free cable car rides available during the stay further enhance the overall family-friendly adventure.
Overall, Hotel Sněžka is celebrated for its inviting atmosphere, friendly staff and excellent facilities, making it a great choice for family trips.
Ski
The Hotel Sněžka offers a prime location for winter sports enthusiasts, nestled in a high position close to the Medvědín ski area with quick access to the ski bus. Guests praise its proximity to local ski lifts with several lifts included in the accommodation, allowing for free rides on cable cars for the entire stay. The convenience of being within walking distance to a ski lift is frequently highlighted, along with the availability of good ski storage and a drying area within the hotel. Moreover, the hotel is well-positioned between the slopes, enhancing the skiing experience. The inclusion of a free lift pass and other amenities makes it a favored choice for those looking to explore nearby ski resorts, supported by its rustic charm. Additionally, the surrounding area boasts plenty of good restaurants, adding to the appeal for visitors staying at this well-located hotel.
4 Star
Hotel Sněžka, often described and marketed as a 4-star hotel, has gathered a mix of feedback regarding its star rating. Numerous guests have expressed that the establishment does not live up to the expectations associated with a 4-star status. Some suggest that the hotel’s worn-out condition and areas needing improvement make it more fitting for a 3-star rating or even as low as 2 stars by some accounts. However, many reviews highlight the staff as a redeeming quality, noting that their exemplary service greatly enhances the guest experience. While the hotel’s current state does not seem to fully reflect a 4-star rating, the commitment and professionalism of its personnel provide a significant positive aspect to its overall appeal.
Dog Friendly
Hotel Sněžka is commendable for its dog-friendly facilities and services. Guests report a genuinely welcoming atmosphere for pets with dogs being allowed in various areas, including the restaurant. A notable highlight is the thoughtful welcome package for dogs, which includes a bed, water bowl and even treats. The staff show a friendly and accommodating attitude towards dogs, ensuring furry guests feel at home. No issues arose when guests brought multiple dogs, underscoring the hotel's commitment to providing a positive experience for dog owners and their pets alike.
No, Hotel Sněžka doesn't have any pool.
Yes, a spa is available at Hotel Sněžka.
Yes, Hotel Sněžka welcomes dogs.
Yes, parking facilities are available at Hotel Sněžka.