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Summary of reviewsEemshotel stands out primarily for its extraordinary and unique location, nestled above the waters of the Ems and right by the beach. This dreamlike setting provides stunning views of the sea from both rooms and balconies, offering a tranquil and picturesque environment that many guests find simply unbeatable and idyllic. The surrounding serene maritime atmosphere with vistas of tides and the bay, enhances the hotel's charm, making it perfect for relaxation and unwinding.
The breakfast experience at Eemshotel is generally positive with many guests praising the delicious offerings and extensive choices available. The setting, complete with cozy atmosphere and stunning sea views, further enhances the dining experience, complemented by friendly staff. While some guests suggest improvements like more fresh vegetables, fruits and variety, the overall consensus deems the breakfast as good to excellent.
Dining at Eemshotel's restaurant is highly praised with guests frequently calling the meals very good and delicious. The à la carte offerings and the quality of food make for an exceptional dining experience, especially when paired with beautiful views. The knowledgeable and friendly staff contribute to the memorable and high-quality dining events, particularly during dinner.
In contrast, the rooms seem to be a mixed bag. While guests appreciate the picturesque views, simple yet clean rooms and comfortable beds, many highlight the outdated and worn-out conditions. Issues like inadequate heating, cleanliness concerns, inadequate storage and noise have been noted. Despite these concerns, the views and some aspects like the availability of TV channels and good bed linen are appreciated. There is a clear need for renovation to match the beautiful surroundings.
Cleanliness and maintenance of the hotel, particularly in rooms and bathrooms, have garnered some criticism. Reports of dirty windows, dust, cobwebs, mold and outdated fixtures indicate a need for improved cleaning standards. However, staff responsiveness to specific needs, like additional heating, implies some level of attentiveness, even though a thorough renovation is urgently needed.
Nevertheless, the staff at Eemshotel receives overwhelmingly positive feedback. They are consistently described as friendly, attentive and helpful, creating a welcoming atmosphere. Their service-minded nature, particularly at reception and in the restaurant, is highlighted, leaving a memorable impression on guests despite minor instances of them appearing busy.
Finally, the beds at Eemshotel are commonly praised for their comfort, attributed to high-quality Auping beds. Most guests report a restful sleep experience, though a few find some beds uneven, narrow or hard. Overall, the sentiment towards the beds is largely positive, contributing to a generally comfortable stay.
In summary, while Eemshotel’s breathtaking location and strong staff performance mark it as a noteworthy destination, the rooms and overall cleanliness need significant updates to fully align with its otherwise attractive external environment and delightful views.
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