Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? No
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? Yes
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? No
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? fitness center,coffee point
and pool
Answers last updated by Holiday Inn Express & Suites Southern Pines-Pinehurst Area, an IHG Hotel
Standard Double Queen Room - Non-SmokingThis room features a microwave, mini refrigerator, and satellite TV.
King Room - Non-SmokingThis room features a microwave, mini refrigerator, and satellite TV.
King Suite - Non-SmokingSpacious suite features a seating area, a microwave and a small refrigerator.
Double Queen Suite - Non-SmokingSpacious suite features a seating area, a microwave and a small refrigerator.
Room Selected at Check-InThe spacious double room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features heating.
King Room with Roll in Shower - Disability AccessThe spacious double room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
King Room - Mobility Access Tub - Non-SmokingAir conditioning, a safe deposit box and heating are offered in this spacious double room. The unit has 1 bed.
Queen Room with Two Queen Beds - Mobility Access Tub/Non-SmokingA seating area, a desk and a private bathroom are featured in this spacious double room. The unit offers 2 beds.
Two Double Beds Pull Out SofaA seating area, a desk and a private bathroom are offered in this spacious double room. The unit has 2 beds.
Executive King SuiteThis air-conditioned suite has a private bathroom, a seating area and a safe deposit box.
About Holiday Inn Express & Suites Southern Pines-Pinehurst Area, an IHG Hotel