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Summary of reviewsThe Grapes Pub in Southampton enjoys widespread acclaim for its superb central location on Oxford Street. Nestled in the heart of the city, it provides an ideal base for exploring local attractions and is conveniently situated near the cruise port and Southampton Town Centre. This historic property offers easy access to nearby restaurants, shops and historic sites, making it a popular choice for both tourists and business travelers. The lively surrounding area, filled with bustling cafes and bars, enhances the appeal, though noise from street activity may be a concern for light sleepers.
Guests consistently praise The Grapes Pub for its exceptionally clean and well-maintained rooms. Described as spotlessly clean and tidy, the accommodations are enhanced by modern decor, comfortable beds and extra amenities such as coffee and tea selections, bottled mineral water and fans. The bathrooms are spacious and also receive high marks for cleanliness. Despite being located above a pub, the establishment manages low noise levels, particularly for rooms that do not face the main street.
Visitors appreciate the friendly, helpful and accommodating staff who contribute significantly to the welcoming atmosphere of this charming venue. The team's warm service—from assisting with luggage to ensuring a smooth check-in and check-out process—leaves a positive impression on guests. The staff's commitment to excellent communication and hospitality further elevates the overall experience.
Though The Grapes Pub does not serve breakfast, its prime location means guests can easily find excellent dining options within walking distance, such as the nearby Maritimo Lounge. Dinner options are plentiful with the pub itself offering a vibrant atmosphere and a 10% discount on drinks, enhancing the value-for-money experience. The nearby eateries, including a fantastic pizza place and several renowned restaurants, ensure guests have ample choice for meals.
While the wifi service has received mixed reviews with some guests facing challenges such as weak signals and unreliable connections, staff responsiveness in resolving these issues is noted. However, the consistency of these challenges means reliance on mobile hotspots may be necessary.
Overall, The Grapes Pub stands out for its superb location, immaculate cleanliness, comfortable rooms and outstanding service. Despite minor drawbacks like noise and inconsistent wifi, it offers good value and a pleasant stay in the heart of Southampton. Show more
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Categories
Cheap Inn
Offering basic accommodations with the convenience of an on-site pub. This can be an affordable option for those seeking a social atmosphere.
Inn with Free Wi-Fi
Small Inn
Room Types
Twin Room with Private BathroomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This twin room has a seating area, a dining area, TV, as well as chocolate for guests. The unit has 2 beds.
Double Room with Private BathroomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a seating area, a dining area, TV, as well as chocolate for guests. The unit offers 1 bed.
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room features a wardrobe, an electric kettle, TV, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Southampton, The Grapes Pub boasts an enviable location that has garnered consistent praise from its guests. Perfectly situated on Oxford Street, this historic property offers a prime setting for those looking to explore the city or embark on a cruise. Visitors frequently highlight its convenience, being just a short stroll from the cruise port and the vibrant Southampton Town Centre. The proximity to a variety of restaurants, shops and historic sites ensures that every guest has easy access to local amenities and attractions.
The lively area around The Grapes Pub is filled with bustling cafes, bars and first-class alfresco dining options, making it an ideal choice for both tourists and business travelers. Despite its central location, the pub manages to maintain a cozy and friendly atmosphere with clean and comfortable rooms. Guests often commend the friendly and helpful staff, enhancing the welcoming ambiance of this charming establishment.
However, prospective guests should note that its location on a busy street might not be suitable for light sleepers due to occasional noise. Nonetheless, the superb location, coupled with excellent service and clean accommodations, makes The Grapes Pub a fantastic base for anyone visiting Southampton, whether for a short stay or to begin a cruise adventure.
Breakfast
While The Grapes Pub does not serve breakfast, visitors noted that there are ample dining options nearby to cater to their morning meal preferences. Some guests expressed a desire for breakfast to be offered at the pub, indicating that its inclusion would enhance their overall experience. Despite this, the surrounding area provides a variety of alternatives within walking distance, including highly recommended spots like the Maritimo Lounge, which is just a 10-minute walk away. For those considering a stay, the lack of an on-site breakfast may be a minor inconvenience, but it is offset by the convenience and quality of nearby eateries.
Dinner
The Grapes Pub boasts an enviable location surrounded by numerous dining options, including a fantastic pizza place next door that delivers directly to the pub. Guests highly appreciate the 10% discount on drinks at the pub, which enhances the value-for-money experience. The pub atmosphere is lively and captures the essence of English pub culture with friendly staff contributing to an enjoyable visit.
Despite some noise from pedestrian traffic into the early hours, the pub remains a favored spot thanks to its vibrant evening atmosphere and close proximity to excellent eateries like the Oxford Brasserie and a nearby Wetherspoons offering delicious and affordable breakfasts. The spacious rooms and well-equipped bathrooms further add to the comfort of staying here.
With everything within walking distance, including various restaurants and bars, The Grapes Pub ensures guests have a myriad of dining choices right at their doorstep, making it a highly recommended spot for visitors to Southampton.
Rooms
The rooms at The Grapes Pub receive consistently positive feedback from guests who have stayed there. Cleanliness is a standout feature with many reviews highlighting spotless, well-maintained and tidy rooms. Guests appreciate the modern decor and note that the accommodation is kept in fresh condition. Rooms vary in size with some being described as spacious and others as cozy or small but adequate for short stays. Despite being located above a pub, the noise levels are surprisingly low, especially for rooms facing away from the main street.
Guests find the beds comfortable, often mentioning they slept well. The presence of small extra amenities such as coffee and tea selections, bottled mineral water, takeaway coffee cups and fans enhances the overall experience. The bathrooms are also noted for their spaciousness and cleanliness.
Staff are frequently described as accommodating and friendly, contributing to a hassle-free check-in and check-out process. The location in the old town is praised for its charm and convenience. While some rooms reflect the age of the historic building, they are generally well-equipped and comfortable, making The Grapes Pub a pleasant, good value option for visitors.
Beds
The Grapes Pub offers a range of experiences when it comes to their beds. Guests often describe the rooms as comfy, big and clean, highlighting that the beds are generally very comfortable. Many visitors have positively noted the comfort of the beds, comparing them to the quality of their own homes. The overall consensus points to a restful sleep with comments about lovely, attractive rooms contributing to a pleasant stay. However, there are mixed reviews as some guests have found the beds to be hard or uncomfortable with specific mentions of noisy and unsupportive mattresses that are in dire need of replacement. Despite these occasional drawbacks, the comfortable beds and good showers are often mentioned as standout features, making it an overall inviting place to stay, especially given its convenient location to the city center and facilities.
Cleanliness
The Grapes Pub stands out for its exceptional cleanliness, consistently praised by guests who found the rooms spotlessly clean and well-maintained. Descriptions such as immaculately clean, very clean and clean and tidy are frequently mentioned, reflecting the high standards of the establishment. Guests consistently note the comfort of the rooms, often describing them as bright, sunny and welcoming with comfortable beds and clean linens.
The location of the pub adds to its charm, offering easy access to eateries and being in a fun and convenient spot, particularly proximity to the ferry dock. Staff at The Grapes Pub receive high marks for their friendliness and helpfulness, contributing to the overall positive experience.
Minor drawbacks include the noise from the pub below, which can be expected due to its popularity and the challenging stairs for those with large luggage. Despite these, the great reception on arrival and the clean, well-maintained environment provide good value and make The Grapes Pub a comfortable choice for travelers.
Staff
The reviews for The Grapes Pub highlight a remarkably positive experience with the hotel's staff. The majority of guests found the staff to be extraordinarily friendly, helpful and accommodating. Words like 'efficient', 'courteous' and 'welcoming' frequently appear, indicating a high level of service. Many reviewers specifically noted the staff's willingness to assist with luggage and other needs, creating a hassle-free experience from check-in to check-out. The team was also praised for their excellent communication, making guests feel well taken care of during their stay. Housekeeping was described as lovely, ensuring that rooms were clean and tidy. Overall, the personable and dedicated staff contributed significantly to the comfort and satisfaction of the guests, making The Grapes Pub a recommended choice for those looking for both great service and a convenient location.
Wi-Fi
The wifi experience at The Grapes Pub has received mixed feedback from guests. On the positive side, there were instances when the wifi worked great and any disruptions were promptly resolved upon request. Some guests appreciated the quick fixes made by the staff, who also showed accommodation in other ways, such as allowing guests to leave large bags at the hotel temporarily.
However, there were several drawbacks reported. Many guests found the wifi signal to be weak, particularly on the upper floors, which made it challenging to complete essential tasks such as COVID tests. Others faced issues with incorrect passwords and unreliability, leading them to rely on their mobile hotspots. In some instances, guests couldn't establish a wifi connection at all or experienced slow, frequently dropping internet speeds. While the occasional quick fixes were appreciated, the overall reliability of the wifi presented consistent challenges for many visitors.
No, The Grapes Pub doesn't have any pool.
No, a spa isn't available at The Grapes Pub.
No, The Grapes Pub doesn't allow dogs.
No, parking facilities aren't available at The Grapes Pub.