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Summary of reviewsHeavenly Inn Lake Tahoe is frequently praised for its exceptional location in South Lake Tahoe, placing guests within walking distance of the lake, shopping centers, restaurants, entertainment options, casinos and the Heavenly gondolas. This central positioning is ideal for both skiing enthusiasts and those seeking other leisure activities. The hotel's rooms are generally well-received, being noted as spacious, clean and well-maintained with updated interiors. Many appreciate the amenities such as semi-full kitchenettes, comfy furniture and down alternative comforters. The affordability, convenience and overall comfort add to the positive aspects of the stay.
Cleanliness is another area where Heavenly Inn Lake Tahoe earns positive reviews. Guests often describe the rooms as very well maintained and super clean, creating a comfortable environment complemented by daily cleaning services and effective air conditioning. The staff, particularly Manager Mitch and the housekeeping team, are frequently commended for their exceptional service, friendliness and hospitality, enhancing the overall guest experience.
However, some areas do require attention. A few guests have noted issues with room cleanliness, particularly in the bathrooms and some maintenance problems related to the building's age. Instances of unprofessional behavior from certain staff members and discomfort related to bed firmness were also reported. Despite these occasional negatives, the general consensus remains favorable, emphasizing good value for the price and a reliable choice for a stay in Lake Tahoe. Show more
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Categories
Hotel near Golf Courses
Heavenly Inn Lake Tahoe offers basic accommodations and is located near Heavenly Village, providing access to golf courses and other activities. It's a simple, budget-friendly option for golfers.
Hotel near Ski Resorts
Located in South Lake Tahoe, Heavenly Inn is a budget-friendly option near Heavenly Mountain. It provides basic amenities and a convenient location for skiing.
Dog Friendly Hotel
This Inn is pet-friendly.
Small Hotel
The Heavenly Inn provides a comfortable and intimate lodging experience. Its location on Park Avenue offers convenient access to local attractions.
3-Star Hotel
This inn offers comfortable accommodations near Heavenly Ski Resort. It is a convenient choice for ski enthusiasts.
Hotel with Rooms With Fireplace
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Room Types
King SuiteFeaturing a dining area and seating area, this suite includes a flat-screen cable TV and an en suite bathroom. Tea and coffee-making facilities, a refrigerator, and a microwave are included.
Queen Suite with Two Queen BedsThis suite features a flat-screen cable TV and an en suite bathroom. Tea and coffee-making facilities, a refrigerator, and a microwave are included.
Deluxe King Suite with Spa BathThis suite features a flat-screen cable TV, mini refrigerator, microwave, and a hot tub.
Superior Suite with Spa BathFeaturing a spa bath, this suite includes a flat-screen cable TV and an en suite bathroom. It also has a dining and seating area, a refrigerator, and a microwave.
King RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Two Queen Room with Spa BathThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, parquet floors, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Superior King SuiteThis suite features a fireplace. Guests can make meals in the kitchen that has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
7.2
Good
Location
Heavenly Inn Lake Tahoe boasts an exceptional location in the heart of South Lake Tahoe, making it an ideal choice for travelers. Guests laud its proximity to everything, from the pristine lake and shopping centers to an array of restaurants and entertainment options. The hotel's central positioning allows guests to leave their cars parked and easily walk to destinations such as the Heavenly gondolas, casinos and beaches, ensuring convenience for both skiers and those seeking other leisure activities. Additionally, the inn offers clean, comfortable rooms, some featuring amenities like hot tubs and kitchens. Despite a few negative mentions, the overall consensus highlights its blend of affordability, convenience and comfort.
Rooms
Heavenly Inn Lake Tahoe offers a variety of room experiences that are, overall, quite satisfactory for most guests. Many of the rooms are described as spacious, clean and well-maintained with updated interiors and pleasant decor. Notable amenities include semi-full kitchenettes and comfortable furniture, such as fluffy down alternative comforters and chairs with ottomans, which enhance the stay for many visitors.
The location is a significant highlight, being conveniently close to the main attractions, restaurants, casinos and shopping areas in Lake Tahoe. Guests appreciate the easy access to the main road and the short distance to Heavenly, adding to the overall convenience of the stay.
However, some rooms require attention to detail and maintenance. A few guests reported issues with cleanliness, such as nasty smells, mold and cobwebs and noted the worn condition of some furniture. The older building means some rooms feel outdated but efforts to upgrade are ongoing.
Rooms with kitchenettes are particularly appreciated, although the lack of a cooktop or small oven in some instances was noted. Despite some minor shortcomings, the general consensus is that the rooms offer good value for the price, making it a reliable choice for a stay in Lake Tahoe.
Beds
The beds at Heavenly Inn Lake Tahoe have received mixed reviews from guests with opinions largely split between comfort and dissatisfaction. Many guests appreciated the comfortable and nicely sized beds, describing them as very comfortable and highlighting the coziness of both the beds and pillows. However, there were significant concerns from others about the firmness of the mattresses with some describing them as hard, stiff or even hard as a rock. Issues such as beds feeling old, sinking in the middle and squeaking with movement were also noted, contributing to discomfort and difficulty in getting a restful night's sleep. While some found their beds quite uncomfortable, overall, the cleanliness of the rooms was positively acknowledged by guests.
Cleanliness
Visitors to Heavenly Inn Lake Tahoe frequently highlight the cleanliness of the hotel in their reviews. Guests commonly describe the rooms as very well maintained, clean and spacious. Many guests appreciate the daily cleaning services and find the rooms and amenities to be super clean and convenient, creating a comfortable experience. The clean rooms often feature comfy beds and effective air conditioning. Numerous reviews also note the appealing location, close to main attractions, casinos and beaches.
Nevertheless, some reviews point out specific areas that need improvement. Issues with bathroom cleanliness, such as mold in grout, dust and cobwebs in bathroom windows and uncomfortable bathroom layouts, are occasionally mentioned. Some guests experienced cleanliness issues like sticky sheets, hair in bathroom spaces and loud air conditioners. There are also mentions of the property showing its age and problems with heating systems or lack of ventilation in restrooms. Despite these occasional concerns, the overall impression of cleanliness remains positive for most visitors.
Staff
Guests' experiences with the staff at Heavenly Inn Lake Tahoe vary widely with several highlighting exceptional service and friendliness. Manager Mitch is particularly mentioned for his excellent care and going above and beyond for guests. The housekeeping team is praised for their consistent, great service and many guests find most of the staff to be very friendly, hospitable and helpful.
However, not all feedback is positive. Some guests report instances of unprofessionalism and unfriendly behavior from particular staff members, including receptionists who were described as rude and unaccommodating. Others faced issues such as unexplained charges and insufficient assistance for accessibility needs. Despite these negative experiences, the majority of reviews commend the staff for being nice and providing attentive service.
No, Heavenly Inn Lake Tahoe doesn't have any pool.
No, a spa isn't available at Heavenly Inn Lake Tahoe.
Yes, Heavenly Inn Lake Tahoe welcomes dogs.
No, parking facilities aren't available at Heavenly Inn Lake Tahoe.