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Summary of reviewsRestoran-hotel Stariy Melnik in Poltava receives high praise for its convenient and peaceful location. Guests appreciate its proximity to the Poltava Yuzhnaya railway station, local shops and a pizzeria, while the nearby city beach of the Vorskla River adds to the charm. The quiet area, despite being close to a road, offers a restful atmosphere with the faint sound of distant trains contributing to the quaint setting.
The rooms are notably clean and spacious with large, comfortable accommodations that often include thoughtful amenities like electric heaters and kettles. Many rooms come equipped with bathrobes, slippers and designated parking spaces, enhancing the overall guest experience. However, there are occasional maintenance issues, such as a broken bed mentioned in one review.
The cleanliness of the hotel is a mixed bag; while some guests report clean rooms and well-maintained grounds, others have noted inconsistent housekeeping standards, including dust accumulation and insufficient room cleaning. Ants and a notable lack of visible hotel staff have also been mentioned as areas needing improvement.
Staff interactions are generally positive with many guests finding the team friendly, polite and helpful. While there are some reports of unprofessional or inconsistent service, the prevailing sentiment is that the staff contributes positively to the overall experience.
The hotel's pool is a highlight for many, appreciated for its cleanliness and warmth. However, the additional fee for pool access (250 UAH per person) is seen as a drawback by some, especially those in luxury rooms. The policy of allowing children over five to swim for free is a benefit for families and the small lake with fish nearby adds a unique touch appealing to visitors, particularly kids.
Beds at the hotel are generally comfortable, featuring soft mattresses and sufficient space for families. The warmth of the blankets and the cleanliness of the white bedding add to the coziness. Despite some reports of worn-out or uncomfortable mattresses, many guests view the beds as a significant positive aspect of their stay.
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