Hotel Metropole
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Summary of reviewsHotel Metropole in Sorrento delivers an overall enjoyable experience for guests with notable highlights including its advantageous location, commendable breakfast and highly praised staff.
Situated on a hill, the hotel is a comfortable 15 to 20-minute walk from the bustling city center, balancing accessibility with tranquility. Guests appreciate the beautiful views of Mount Vesuvius and the easy access to public transportation with a bus stop right outside the hotel. This makes it convenient for exploring Sorrento and nearby attractions like the Amalfi Coast. While the location may feel slightly remote for those without personal transportation and some areas lack sidewalks, the peaceful ambiance is welcomed by many.
Breakfast at the hotel receives wide acclaim with guests highlighting its variety, quality and the delightful presence of freshly baked pastries and a pancake machine. The friendly and efficient staff further enhance the breakfast experience, making it a satisfying start to the day. Though there are sporadic mentions of limited options or lack of freshness, the overall sentiment remains positive.
Dinner at Hotel Metropole generally offers a pleasant dining atmosphere with many guests praising the delicious, homemade quality of the food, especially the pasta dishes. Generous portions and affordable prices add to the appeal. However, some criticisms point to a lack of variety and the perception that meals weren't always cooked on the spot. Despite these critiques, the overall dining experience is boosted by the beautiful restaurant views and attentive service.
Rooms at the hotel garner mixed reviews. Spacious, clean and comfortable rooms with stunning views from balconies are frequently praised. However, the experience varies significantly with some rooms described as outdated and in need of renovation. Issues such as noisy air conditioning, poor soundproofing and cleanliness inconsistencies are noted. While junior suites and modern rooms receive higher marks, the older sections of the hotel could benefit from updates to ensure a uniformly pleasant experience.
Cleanliness at Hotel Metropole is generally viewed positively with many guests using terms like "very clean" and "spotless" to describe the rooms and common areas. However, there are notable exceptions with reports of dirty bathrooms, mold and strong smells of dampness in some areas. These inconsistencies highlight a need for improved housekeeping standards.
The staff at Hotel Metropole consistently receive high praise for their friendliness, helpfulness and professionalism. Guests frequently commend the front desk and restaurant staff for their exceptional service, attentiveness and ability to resolve issues swiftly. These positive interactions significantly contribute to a welcoming and enjoyable stay.
The hotel’s complimentary Wi-Fi service receives mixed reviews with some guests experiencing issues related to connection stability and speed, particularly in certain areas of the hotel.
The pool area is well-regarded for its relaxing atmosphere, cleanliness and amenities like sunbeds and bar service. However, some guests find the pool's size and cleanliness inconsistent and its closure time of 6:30 PM somewhat restrictive.
Parking at Hotel Metropole is generally convenient with private and guarded options available for a reasonable fee. Motorcycle owners enjoy secure parking and free parking is available for quick stops, though space can be limited during peak times. Reserving a spot in advance is recommended.
Families find Hotel Metropole welcoming with spacious family rooms and child-friendly amenities. The staff's friendliness and tips on exploring the city add to the family-friendly environment, although the surrounding traffic may be less suitable for children.
In summary, Hotel Metropole is a solid choice for visitors to Sorrento, offering a combination of convenient location, quality dining experiences and attentive service. While some areas, such as room conditions and Wi-Fi connectivity, could benefit from improvement, the hotel's strengths make it a pleasant option for travelers.
Categories
Situated on a hill, the hotel is a comfortable 15 to 20-minute walk from the bustling city center, balancing accessibility with tranquility. Guests appreciate the beautiful views of Mount Vesuvius and the easy access to public transportation with a bus stop right outside the hotel. This makes it convenient for exploring Sorrento and nearby attractions like the Amalfi Coast. While the location may feel slightly remote for those without personal transportation and some areas lack sidewalks, the peaceful ambiance is welcomed by many.
Breakfast at the hotel receives wide acclaim with guests highlighting its variety, quality and the delightful presence of freshly baked pastries and a pancake machine. The friendly and efficient staff further enhance the breakfast experience, making it a satisfying start to the day. Though there are sporadic mentions of limited options or lack of freshness, the overall sentiment remains positive.
Dinner at Hotel Metropole generally offers a pleasant dining atmosphere with many guests praising the delicious, homemade quality of the food, especially the pasta dishes. Generous portions and affordable prices add to the appeal. However, some criticisms point to a lack of variety and the perception that meals weren't always cooked on the spot. Despite these critiques, the overall dining experience is boosted by the beautiful restaurant views and attentive service.
Rooms at the hotel garner mixed reviews. Spacious, clean and comfortable rooms with stunning views from balconies are frequently praised. However, the experience varies significantly with some rooms described as outdated and in need of renovation. Issues such as noisy air conditioning, poor soundproofing and cleanliness inconsistencies are noted. While junior suites and modern rooms receive higher marks, the older sections of the hotel could benefit from updates to ensure a uniformly pleasant experience.
Cleanliness at Hotel Metropole is generally viewed positively with many guests using terms like "very clean" and "spotless" to describe the rooms and common areas. However, there are notable exceptions with reports of dirty bathrooms, mold and strong smells of dampness in some areas. These inconsistencies highlight a need for improved housekeeping standards.
The staff at Hotel Metropole consistently receive high praise for their friendliness, helpfulness and professionalism. Guests frequently commend the front desk and restaurant staff for their exceptional service, attentiveness and ability to resolve issues swiftly. These positive interactions significantly contribute to a welcoming and enjoyable stay.
The hotel’s complimentary Wi-Fi service receives mixed reviews with some guests experiencing issues related to connection stability and speed, particularly in certain areas of the hotel.
The pool area is well-regarded for its relaxing atmosphere, cleanliness and amenities like sunbeds and bar service. However, some guests find the pool's size and cleanliness inconsistent and its closure time of 6:30 PM somewhat restrictive.
Parking at Hotel Metropole is generally convenient with private and guarded options available for a reasonable fee. Motorcycle owners enjoy secure parking and free parking is available for quick stops, though space can be limited during peak times. Reserving a spot in advance is recommended.
Families find Hotel Metropole welcoming with spacious family rooms and child-friendly amenities. The staff's friendliness and tips on exploring the city add to the family-friendly environment, although the surrounding traffic may be less suitable for children.
In summary, Hotel Metropole is a solid choice for visitors to Sorrento, offering a combination of convenient location, quality dining experiences and attentive service. While some areas, such as room conditions and Wi-Fi connectivity, could benefit from improvement, the hotel's strengths make it a pleasant option for travelers.
Dog Friendly Hotel
This hotel is pet-friendly and provides a comfortable stay with essential amenities. Its convenient location and welcoming atmosphere make it a suitable option for guests traveling with dogs.
Cheap Hotel
Offering affordable accommodations, Hotel Metropole provides essential amenities for a comfortable stay. It is well-suited for budget-conscious travelers.
3-Star Hotel
This hotel is set in a green area and offers an outdoor swimming pool. It is located a 5-minute walk from spiaggia La Tonnarella.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Outdoor Pool
About Hotel Metropole
License: 15063080ALB0706, IT063080A18LFD8U5Q
Guest Reviews
Location
Public transportation access is a standout feature with a bus stop right outside the hotel. This allows easy movement around Sorrento and to nearby attractions. For those with cars, the location is also convenient due to available parking and a strategic position that facilitates visits to the Amalfi Coast and local beaches like Queen Giovanna and Pignatella. Despite being near a busy main road, which might be less pedestrian-friendly with sections lacking sidewalks, guests find the location advantageous for bus and taxi connections.
Breakfast at Hotel Metropole is praised for its variety and quality, contributing positively to the guest experience. While some find walking to the town center to be pleasant and not overly taxing, others have mentioned the absence of sidewalks for part of the journey, which may feel unsafe.
The hotel's location is particularly suitable for those who enjoy a bit of walking and value easy access to public transport, while guests looking for immediate proximity to the city center should be prepared for a short walk. Overall, Hotel Metropole strikes a balance between accessibility and tranquility, making it a solid choice for exploring Sorrento and its surrounding areas.
Breakfast
The quality of the food is frequently praised with terms like delicious, hearty and very good appearing throughout the reviews. The hotel staff’s friendliness and efficiency also enhance the breakfast experience, making it a pleasant start to the day.
However, not all feedback is uniformly positive. Some guests felt that the breakfast offered could be more diverse, pointing out that it sometimes falls short in terms of freshness and variety, particularly with aspects like juices and hot food. Instances of limited options and a lack of fresh bakery products were noted, although these critiques were less frequent.
Overall, the breakfast at Hotel Metropole is well-regarded for its variety, quality and the commendable service provided by the staff with most guests finding it to be a satisfying and enjoyable part of their stay.
Dinner
However, a few criticisms were consistent across reviews. Some guests found the evening meal to lack originality and variety with others mentioning that dinner orders are placed during breakfast, leading to a perception that dishes weren't cooked on the spot. There were also occasional remarks about the quality of ingredients not matching the hotel's standard and the servings at dinner being slightly small. Despite these critiques, the dining service generally received praise for its affordability and friendliness.
Additional perks such as a complete minibar, a beautiful view from the restaurant and a convenient bar/restaurant on the terrace further enhance the dining experience. Guests also appreciated the accurate and extensive menu options with typical regional dishes adding a local touch to the meals. While there is room for improvement in some areas, the overall dining experience at Hotel Metropole remains a positive aspect of the guest stay, complemented by attentive room service and a relaxed atmosphere.
Rooms
However, the experience varies significantly across different rooms. Some rooms are described as outdated with old-fashioned decor and overused furniture that could benefit from renovation. Issues such as noisy air conditioning, poor soundproofing and small, outdated bathrooms persist in certain areas. Several guests reported rooms that were dark, had bad smells or were not cleaned to a satisfactory standard. Economy rooms, in particular, were often viewed as small and not well-maintained with complaints of moldy smells and noisy environments.
The hotel's junior suites are highlighted positively, notably for their spaciousness and views, but consistency across room types seems to be an issue. Guests commented on the excellent service with staff responsive to needs and helpful, but some reservations about room conditions suggest a need for improvement. Overall, the hotel provides a comfortable stay for those who secure one of the better-maintained rooms, but a refurbishment of the older sections is necessary to ensure a uniformly pleasant experience.
Beds
Cleanliness
Additionally, descriptors such as clean and welcoming, clean facilities and clean structure reflect the hotel's commitment to maintaining hygiene and order throughout its premises. The cleanliness of the swimming pool also receives favorable mentions, indicating thorough upkeep in recreational areas.
However, the hotel is not without its detractors. Numerous reviews pointed out issues such as dirty bathrooms and bedrooms, stained towels, mold in various areas, particularly in outdated rooms and a general neglect in some parts of the hotel. A few noted a strong smell of dampness, air conditioning units lacking cleanliness and dirtied walls often stained by mosquitoes. These points highlight inconsistencies in the hotel's housekeeping standards.
While many guests found the hotel to be extremely clean and comfortable, others faced significant cleanliness issues that could detract from the overall experience. Thus, prospective visitors may want to weigh these mixed reviews when considering a stay at Hotel Metropole.
Staff
The receptionists are often mentioned for their sense of humor and politeness, making guests feel at ease. Restaurant staff receive accolades for their courtesy and professionalism, creating a pleasant dining experience. The team's efforts extend beyond just being friendly; they are lauded for resolving issues quickly and providing excellent service throughout the guests' stay.
While there are occasional mentions of less attentive or even rude behavior, these instances are rare compared to the overwhelmingly positive feedback. Overall, the staff at Hotel Metropole significantly contribute to a welcoming and enjoyable stay, consistently going above and beyond to meet guest needs with kindness and professionalism.
Wi-Fi
Pool
Many reviewers highlight the pleasant and lovely nature of the pool area, noting it as a great place to unwind. The poolside also features additional amenities such as sunbeds and bar service, which add to the comfort and enjoyment. For those visiting during warmer periods, the pool offers a refreshing respite from the heat.
Despite the overall positive outlook, some guests have mentioned a few drawbacks. The pool's cleanliness has been inconsistent at times with reports of it being small and occasionally dirty. Others have noted that the pool goes into the shade early in the afternoon, which may not be ideal for sun-seekers. Additionally, some found the pool closure times restrictive, particularly as it closes at 6:30 PM.
Overall, the pool at Hotel Metropole is well-regarded for its pleasant environment, convenience and amenities, though some operational aspects could benefit from improvement.
Parking
Despite these positives, it's worth noting that the hotel's parking lot is somewhat small and may not accommodate all guests, especially during peak times. To avoid any inconvenience, it's highly recommended to reserve a parking spot in advance. Be prepared to pay for the convenience and make sure to inquire about the fees upfront to avoid unexpected charges. Leaving keys with the staff is a standard procedure, ensuring that the available space is managed efficiently.
Overall, while parking at Hotel Metropole is generally seen as convenient and useful, a bit of planning and awareness of the associated costs will ensure a smoother experience.
Family
3 Star
The hotel's location is repeatedly highlighted as a significant advantage with guests praising its convenience. The breakfast offered is considered excellent and not bad for a three-star establishment, adding to the overall positive dining experience.
Despite these positives, there are some areas where the hotel could improve. Some guests noted that the condition of the rooms required attention, citing damaged furniture and doors. Issues with promised amenities such as satellite TV, toiletries, safes and sufficient power sockets were also mentioned. Additionally, some guests experienced lapses in room cleaning services.
Overall, Hotel Metropole delivers excellent value with its prime location, great breakfast and friendly staff, though guests have pointed out several areas where updates and better maintenance could enhance their stay.
Outdoor Pool
Yes, Hotel Metropole has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Metropole.
Yes, Hotel Metropole welcomes dogs.
Yes, parking facilities are available at Hotel Metropole.
No, Hotel Metropole doesn't have a gym.
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