5-Star HotelSummary of reviews related to the '5 Star' categoryEurostars Andorra, despite its five-star rating, has garnered mixed reviews from its guests. While many reviewers appreciated some aspects of the hotel, such as the kind and attentive staff, particularly at the reception and the large, comfortable beds, the general consensus seems to indicate that the hotel falls short of five-star standards.
The main areas of concern highlighted involve the rooms and facilities, which many described as outdated and in need of renovation. Issues such as mold in the bathtub, views of the parking lot and lack of insulation from noise were pointed out. Guests frequently mentioned that the rooms did not meet the size standards expected from a five-star establishment and noted multiple times that the hotel feels more like a three or four-star rather than a five-star.
Breakfast at Eurostars Andorra also received criticism with several reviewers expressing disappointment and some calling it the worst breakfast among Eurostars hotels.
On the positive side, the hotel is recognized for its comfort and luxury by some and certain guests noted that the service was good. However, the overall sentiment suggests that the hotel does not live up to its five-star status and might be more accurately described as a good four-star hotel.
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