Falkensteiner Family Hotel Sonnenalpe
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Summary of reviewsFalkensteiner Family Hotel Sonnenalpe enjoys an outstanding location directly within the ski area, providing unparalleled convenience for both avid skiers and hikers with ski-in and ski-out access and proximity to cable cars. The breathtaking mountain views and excellent amenities, such as a superb wellness area and friendly staff, enhance the overall charm of this beautiful vacation spot, making it ideal for families seeking a memorable ski holiday.
The breakfast experience at the hotel is highly praised for its excellent quality and variety. Guests appreciate the extensive selection of foods and beverages, including local jams and quality coffee. The buffet's design caters to families with a children's corner that adds a fun element. Despite minor issues like limited soup toppings and the single coffee machine, the offerings are consistently fresh, diverse and well-maintained.
Dinner at the hotel also receives high accolades for its varied and high-quality cuisine with delicious and abundant food options, including numerous drinks and desserts. The friendly and helpful staff further enhance the dining experience. Although peak times can be chaotic and the selection could be more extensive, the overall food quality and service are outstanding.
Guests can expect welcoming and stylishly designed rooms that are spacious, clean and well-furnished. Many rooms come with double terraces, balconies and luxurious bathrooms, complete with separate showers. While some found the rooms smaller, the modern furnishings and cleanliness were widely appreciated. The hotel offers convenient services like lockable ski storage and an underground garage, though the parking spaces were noted as narrow.
The hotel's cleanliness is consistently lauded with rooms properly cleaned daily and well-maintained facilities throughout, including the wellness area. Although there were occasional oversights, such as unclean cutlery or specific areas in need of attention, the overall high standard of cleanliness contributes to a comfortable stay.
The staff at Falkensteiner Family Hotel Sonnenalpe are praised for their friendliness and helpfulness, creating a welcoming atmosphere that adds to the positive guest experience. Instances of language barriers and less accommodating reception staff were noted, yet the majority of feedback highlights the staff's kindness and dedication.
The hotel's spa facilities are exceptional, featuring a spacious and well-equipped wellness area with various saunas, a super pool and water beds in relaxation zones. While some guests noted specific areas needing attention, the spa's cleanliness, amenities and range of treatments offer a relaxing and rejuvenating experience.
The pool area, including both indoor and outdoor pools, is frequently highlighted as a strong feature. The outdoor heated pool is particularly appreciated, even during cooler weather. Although some guests found the indoor pool temperature cooler and cleanliness could be improved in certain areas, the overall pool facilities provide ample family enjoyment and relaxation.
Parking at the hotel presents a mixed experience with ample spaces around the property, including free options in front. However, challenges include limited outdoor spaces, narrow indoor parking and high costs for garage parking. Despite these issues, the hotel generally secures a parking space with each reservation.
As a family-oriented destination, the hotel offers excellent value with a range of child-friendly amenities and activities, including a well-equipped kids' club and childcare services. Family-specific facilities, such as separate dining tables and programs for both children and adults, contribute to a memorable family holiday. Minor drawbacks, like one children's room lacking air and light, are overshadowed by the overwhelmingly positive feedback on staff, facilities and food.
Overall, Falkensteiner Family Hotel Sonnenalpe provides a fantastic family holiday experience with its perfect location, excellent amenities, friendly staff and clean, well-maintained facilities, making it a sought-after choice for families and ski enthusiasts.
Categories
The breakfast experience at the hotel is highly praised for its excellent quality and variety. Guests appreciate the extensive selection of foods and beverages, including local jams and quality coffee. The buffet's design caters to families with a children's corner that adds a fun element. Despite minor issues like limited soup toppings and the single coffee machine, the offerings are consistently fresh, diverse and well-maintained.
Dinner at the hotel also receives high accolades for its varied and high-quality cuisine with delicious and abundant food options, including numerous drinks and desserts. The friendly and helpful staff further enhance the dining experience. Although peak times can be chaotic and the selection could be more extensive, the overall food quality and service are outstanding.
Guests can expect welcoming and stylishly designed rooms that are spacious, clean and well-furnished. Many rooms come with double terraces, balconies and luxurious bathrooms, complete with separate showers. While some found the rooms smaller, the modern furnishings and cleanliness were widely appreciated. The hotel offers convenient services like lockable ski storage and an underground garage, though the parking spaces were noted as narrow.
The hotel's cleanliness is consistently lauded with rooms properly cleaned daily and well-maintained facilities throughout, including the wellness area. Although there were occasional oversights, such as unclean cutlery or specific areas in need of attention, the overall high standard of cleanliness contributes to a comfortable stay.
The staff at Falkensteiner Family Hotel Sonnenalpe are praised for their friendliness and helpfulness, creating a welcoming atmosphere that adds to the positive guest experience. Instances of language barriers and less accommodating reception staff were noted, yet the majority of feedback highlights the staff's kindness and dedication.
The hotel's spa facilities are exceptional, featuring a spacious and well-equipped wellness area with various saunas, a super pool and water beds in relaxation zones. While some guests noted specific areas needing attention, the spa's cleanliness, amenities and range of treatments offer a relaxing and rejuvenating experience.
The pool area, including both indoor and outdoor pools, is frequently highlighted as a strong feature. The outdoor heated pool is particularly appreciated, even during cooler weather. Although some guests found the indoor pool temperature cooler and cleanliness could be improved in certain areas, the overall pool facilities provide ample family enjoyment and relaxation.
Parking at the hotel presents a mixed experience with ample spaces around the property, including free options in front. However, challenges include limited outdoor spaces, narrow indoor parking and high costs for garage parking. Despite these issues, the hotel generally secures a parking space with each reservation.
As a family-oriented destination, the hotel offers excellent value with a range of child-friendly amenities and activities, including a well-equipped kids' club and childcare services. Family-specific facilities, such as separate dining tables and programs for both children and adults, contribute to a memorable family holiday. Minor drawbacks, like one children's room lacking air and light, are overshadowed by the overwhelmingly positive feedback on staff, facilities and food.
Overall, Falkensteiner Family Hotel Sonnenalpe provides a fantastic family holiday experience with its perfect location, excellent amenities, friendly staff and clean, well-maintained facilities, making it a sought-after choice for families and ski enthusiasts.
Luxury Hotel
Located right at the ski slope with ski-in/ski-out access, this family hotel offers a large spa area with indoor and outdoor pools. It provides a range of amenities catering to both adults and children.
Hotel near Golf Courses
This hotel provides complimentary and unlimited green fees for its guests at the 18-hole Championship Course and 6-hole Panorama Course of GC Nassfeld Golf. This offers a significant direct benefit for golf enthusiasts.
Hotel with Ski To Door Access
Situated in Sonnenalpe Nassfeld, providing direct access to the slopes. As a family hotel, it offers amenities and services tailored for families, making ski-in/ski-out convenient and enjoyable for all ages.
Hotel near Ski Resorts
Located right on the ski slope, next to the elevators, this hotel offers immediate access to skiing. It includes free childcare and a large spa area, making it ideal for families seeking convenience and relaxation.
Hotel Taking Steps Towards Sustainability
This hotel is part of the Falkensteiner group, which includes hotels recognized for sustainable management, suggesting a potential focus on sustainability.
Hotel with Spa
Offers a family-friendly spa experience with a sauna, body treatments, and facials. It includes indoor and outdoor pools, catering to both adults and children. Garden views enhance the relaxing atmosphere.
Family Friendly Hotel
This hotel offers direct access to the slopes, a dedicated kids' club with various activities, and Falky Land, which includes an indoor playground, climbing wall, Playmobil corner, and a 15-meter water slide. Free childcare, a children's playroom, baby cribs, and a kids' area in the spa are available.
Dog Friendly Hotel
This hotel allows dogs of any size for an additional fee. Food and water bowls are provided. It's a family hotel, which often implies more space and outdoor access suitable for dogs. Only one dog is allowed per room.
Hotel with Swimming Pool
Located on Sonnenalpe Nassfeld, this family hotel offers a range of activities and amenities for children. It features swimming pools, play areas, and access to ski slopes in winter.
Heated Pool Indoor Pool Outdoor Pool
Hotel with Free Wi-Fi
This family-friendly hotel offers complimentary wireless internet access. It is located within a 5-minute walk of Babydoppel Ski Lift and Madritschen Cable Car and provides ski-in/ski-out access, making it convenient for guests looking for connectivity and easy access to the slopes.
Business Hotel
This hotel has 2 meeting rooms and 112 sq m of event space. It is part of the Falkensteiner group known for business-friendly amenities.
Hotel with Parking
This hotel offers free parking on site and is conveniently located next to the ski slope and elevators. It also provides a free parking place. Please take care of the size of your car (max. height 220cm).
EV charging stations
Hotel with Gym
This hotel offers a fitness center, swimming pools (indoor and outdoor), and a variety of sports facilities catering to every interest and fitness level. It provides opportunities for hiking, skiing, and exploring the surroundings.
Hotel with EV Charging Stations
This hotel features EV charging stations, specifically Tesla Destination chargers, with multiple outlets offering up to 22kW. This suggests a reliable and well-equipped charging setup for guests with electric vehicles.
4-Star Hotel
The hotel offers a range of amenities and services catering to both adults and children, ensuring a fun-filled and relaxing stay for all. It has consistently exceeded the expectations of its guests, ensuring a memorable stay in the picturesque town of Hermagor, Austria. The hotel boasts a range of comfortable and spacious rooms that are elegantly designed and equipped with modern amenities.
Hotel with Outdoor Pool
This family hotel features an outdoor pool, catering to the needs of families looking for leisure and fun by the water.
Hotel with Indoor Pool
This family hotel features a 1700 m² spa area with indoor and outdoor pools, including a children's pool. The indoor pool is highlighted as a kid-friendly amenity.
Hotel with Heated Pool
Part of the Acquapura Spa, this hotel offers an indoor pool that is connected by a channel to a heated outdoor pool, as well as a whirlpool, providing both indoor and outdoor heated swimming options.
Romantic Hotel
Guest Reviews
Falkensteiner Family Hotel Sonnenalpe enjoys an outstanding location that has captivated many of its guests. Nestled directly in the ski area, it offers unparalleled accessibility with the ski slope right next to its main entrance. The hotel's perfect positioning means it's just a minute's walk from the lift, making it an ideal spot for both avid skiers and hikers.
The location not only provides proximity to ski tracks and elevators but also treats guests to breathtaking mountain views, adding to the charm of a beautiful vacation experience. Visitors have repeatedly praised the location, describing it as dreamlike and wonderful for a mountain getaway.
The convenience of the hotel's location is complemented by excellent amenities and friendly staff. The wellness area, in particular, has been highlighted as superb. Guests have also appreciated the good food and lovely rooms, contributing to a delightful stay. Overall, the hotel's excellent location is a key highlight, making it a perfect choice for families seeking a memorable ski holiday.
The breakfast at Falkensteiner Family Hotel Sonnenalpe has received high praise from guests, who frequently describe it as excellent, fantastic and delicious. A key highlight is the buffet's huge selection, featuring a wide variety of quality foods and beverages, including excellent local jams and good quality coffee. There is an impressive array of fruits and drinks, ensuring a satisfying start to the day for all tastes.
The breakfast buffet is also designed with families in mind, offering a fantastic corner where kids can serve themselves, adding a fun and convenient element to the dining experience. Reviewers have noted the rich and varied options available with fresh and diverse offerings that are consistently well-maintained.
Despite these positives, some guests mentioned minor shortcomings such as the limited variety of soup toppings and the inconvenience of there being only one coffee machine for use during breakfast. Additionally, finding a free parking space can be challenging. However, overall, the breakfast experience at the hotel is highly praised for its variety, quality and thoughtful touches that enhance the guest experience.
The dinner experience at Falkensteiner Family Hotel Sonnenalpe receives high praise for its varied and high-quality cuisine. Guests commend the hotel for its excellent and diverse selection of dishes with many highlighting the delicious and abundant food available. The buffet offers a plethora of options, including a wide array of drinks and desserts, which ensures that there is something for everyone.
The quality of the food consistently stands out with many guests noting that both breakfast and dinner were excellent. The meals are described as outstanding with top-notch catering that leaves little to be desired. The hotel also receives positive remarks for the friendly and helpful staff, enhancing the overall dining experience.
However, a few areas for improvement are noted. Some guests mention that the dinner can become somewhat chaotic during peak times and that, for the prices charged, the selection could be more extensive. Despite these minor issues, the overall consensus is that the food is very good and contributes significantly to a pleasant stay at the hotel.
At the Falkensteiner Family Hotel Sonnenalpe, guests can expect a welcoming stay with spacious, clean and modernly furnished rooms. Many of the accommodations are praised for their large size and thoughtful amenities, including double terraces, balconies and well-equipped interiors. Visitors consistently highlight the comfortable rooms, noting their stylish design and quality materials. The dreamy bathrooms, complete with bathtubs and separate showers, add to the luxurious feel.
While some found the rooms not as large as others, they still appreciated the modern furnishings and cleanliness. The hotel provides a range of convenient services and facilities, including a spacious wellness area, several saunas, lockable ski storage, an on-site ski rental and an underground garage. However, a few guests mentioned that the indoor parking spaces are quite narrow.
Overall, the hotel successfully blends comfort with style, making it a pleasing choice for guests seeking a relaxing and convenient stay.
The beds at Falkensteiner Family Hotel Sonnenalpe have received mixed feedback from guests. On the positive side, some visitors found the beds excellent, appreciating the firmness of the mattresses and the spaciousness of the rooms. A few noted that the beds were a great size for two adults and found them to be really comfortable. However, several guests reported issues such as extremely hard or sagging mattresses, which negatively impacted their comfort. Comments also highlighted that some mattresses were worn-out or like hammocks and the pillow quality was described as thin and uncomfortable. Additionally, the size of the beds for children was noted as small. Overall, while some guests had a good experience with the beds, there were multiple suggestions for improvement, particularly regarding mattress renewal and better comfort.
The Falkensteiner Family Hotel Sonnenalpe is frequently lauded for its cleanliness and well-maintained facilities. Guests appreciated the consistently clean and tidy environment, noting that the rooms were properly cleaned every day and that the entire hotel, including the wellness area, was kept very clean. The staff received positive mentions for being clean and helpful and the hotel's overall cleanliness was highlighted by many.
However, there were a few criticisms related to specific areas such as the occasional oversight in room cleaning, unclean cutlery and some parts of the wellness area needing better attention. Despite these minor issues, the feedback overwhelmingly indicates that the hotel maintains a high standard of cleanliness, offering a beautiful and clean environment for a comfortable stay. The tidy and well-managed spa center and the overall positive impressions of the hotel's cleanliness contribute to its appeal as a well-kept destination for families.
The staff at the Falkensteiner Family Hotel Sonnenalpe consistently receive high praise for their friendliness and helpfulness. Many guests highlight the exceptionally friendly and welcoming demeanor of the staff, noting their willingness to take good care of visitors and make their stay comfortable. The staff are described as kind, polite and always accommodating, ensuring a pleasant experience. They contribute to the delightful culinary experiences at the hotel, adding to the overall enjoyment of guests.
However, there are occasional mentions of staff not understanding German and instances of the reception team not being as kind or welcoming as expected. Some feedback also suggests that service may be more favorable toward guests who speak the same Slavic language as some of the staff members. Despite these points, the general consensus remains extremely positive with guests frequently acknowledging the smiling, friendly nature of the staff across all areas of the hotel.
The Falkensteiner Family Hotel Sonnenalpe has garnered praise for its exceptional spa facilities. Guests have frequently highlighted the spaciousness and first-class quality of the wellness area, describing it as both beautiful and huge. The spa offers a variety of facilities, including a super pool and several saunas with different aromatherapy rituals, all designed for ultimate relaxation. Water beds are also available in the relaxation zones, adding to the serene atmosphere.
The cleanliness and management of the spa are generally well-received, though a few guests noted some areas in need of attention. Regardless, the service provided is often described as very good and the overall experience in the wellness area is highly rated.
With amenities such as a gym and relaxation spaces exclusively for guests aged 14 and up, the spa is well-equipped to meet diverse needs. Specific treatments like facials are also offered, contributing to an excellent and relaxing wellness experience. All in all, the spa at Falkensteiner Family Hotel Sonnenalpe stands out as a highlight for many visitors, offering a well-rounded and rejuvenating escape.
The Falkensteiner Family Hotel Sonnenalpe features an appealing pool and wellness area that guests frequently highlight in their reviews. The hotel offers both indoor and outdoor pools, which are described as beautiful and well-maintained. A popular feature is the outdoor heated pool, providing a pleasant experience even during cooler weather. Many guests appreciate the extensive and nicely designed wellness area, adding to the relaxation factor.
However, some guests noted that the water temperature of the indoor pool could be on the cooler side, especially during winter months. There were also a few mentions of specific areas around the pool not meeting cleanliness expectations. Despite these critiques, the overall consensus points to the pool facilities as being a strong feature of the hotel, suitable for family enjoyment and relaxation.
Falkensteiner Family Hotel Sonnenalpe offers a mixed experience when it comes to parking. On the positive side, the hotel provides ample availability of parking spaces around the property and even features free parking options right in front. Additionally, the hotel boasts a convenient entrance that leads directly to the slopes, which guests have appreciated greatly. However, there are some challenges. Many guests have found parking to be difficult, citing limited outdoor spaces and narrow indoor parking areas. The cost of parking in the garage is notably high with some reviews mentioning it can reach up to 50€ per day. Despite these issues, the hotel assures that parking space is generally secured with each reservation upon arrival. Some travelers believe that given the price, reserved parking should be a definite guarantee.
The Falkensteiner Family Hotel Sonnenalpe is highly regarded as a family-oriented destination, offering excellent value for money. Designed primarily for families with children, it provides an array of activities both within the hotel and in the surrounding area. The hotel boasts a superb location, making it a perfect choice for family ski vacations.
Families can enjoy a child-friendly environment, complete with excellent amenities for a comfortable stay. The hotel features a well-equipped kids' club with engaging animation, ensuring young guests have plenty to do. The childcare services are especially praised, allowing parents some valuable relaxation time.
Guests appreciate the family-focused facilities, including separate dining tables for families with small children and a fantastic range of programs for both children and adults. The wellness area and sauna with specific hours for children, add to the appeal.
Despite a minor drawback with one children's room being described as lacking air and light, the general consensus is overwhelmingly positive. The friendly staff, beautiful facilities and fantastic food make for a memorable family holiday experience at the Falkensteiner Family Hotel Sonnenalpe.
Falkensteiner Family Hotel Sonnenalpe boasts an excellent location directly within the ski area, offering guests the convenience of ski-in and ski-out access. Its proximity to the cable car, just a two-minute walk away, makes it ideal for avid skiers. Nestled in the heart of the slopes, the hotel provides direct access to the ski trails, allowing for optimal skiing experiences right from the doorstep. With slopes surrounding the hotel, it serves as a perfect base for a seamless and enjoyable ski trip.
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Location
The location not only provides proximity to ski tracks and elevators but also treats guests to breathtaking mountain views, adding to the charm of a beautiful vacation experience. Visitors have repeatedly praised the location, describing it as dreamlike and wonderful for a mountain getaway.
The convenience of the hotel's location is complemented by excellent amenities and friendly staff. The wellness area, in particular, has been highlighted as superb. Guests have also appreciated the good food and lovely rooms, contributing to a delightful stay. Overall, the hotel's excellent location is a key highlight, making it a perfect choice for families seeking a memorable ski holiday.
Breakfast
The breakfast buffet is also designed with families in mind, offering a fantastic corner where kids can serve themselves, adding a fun and convenient element to the dining experience. Reviewers have noted the rich and varied options available with fresh and diverse offerings that are consistently well-maintained.
Despite these positives, some guests mentioned minor shortcomings such as the limited variety of soup toppings and the inconvenience of there being only one coffee machine for use during breakfast. Additionally, finding a free parking space can be challenging. However, overall, the breakfast experience at the hotel is highly praised for its variety, quality and thoughtful touches that enhance the guest experience.
Dinner
The quality of the food consistently stands out with many guests noting that both breakfast and dinner were excellent. The meals are described as outstanding with top-notch catering that leaves little to be desired. The hotel also receives positive remarks for the friendly and helpful staff, enhancing the overall dining experience.
However, a few areas for improvement are noted. Some guests mention that the dinner can become somewhat chaotic during peak times and that, for the prices charged, the selection could be more extensive. Despite these minor issues, the overall consensus is that the food is very good and contributes significantly to a pleasant stay at the hotel.
Rooms
While some found the rooms not as large as others, they still appreciated the modern furnishings and cleanliness. The hotel provides a range of convenient services and facilities, including a spacious wellness area, several saunas, lockable ski storage, an on-site ski rental and an underground garage. However, a few guests mentioned that the indoor parking spaces are quite narrow.
Overall, the hotel successfully blends comfort with style, making it a pleasing choice for guests seeking a relaxing and convenient stay.
Beds
Cleanliness
However, there were a few criticisms related to specific areas such as the occasional oversight in room cleaning, unclean cutlery and some parts of the wellness area needing better attention. Despite these minor issues, the feedback overwhelmingly indicates that the hotel maintains a high standard of cleanliness, offering a beautiful and clean environment for a comfortable stay. The tidy and well-managed spa center and the overall positive impressions of the hotel's cleanliness contribute to its appeal as a well-kept destination for families.
Staff
However, there are occasional mentions of staff not understanding German and instances of the reception team not being as kind or welcoming as expected. Some feedback also suggests that service may be more favorable toward guests who speak the same Slavic language as some of the staff members. Despite these points, the general consensus remains extremely positive with guests frequently acknowledging the smiling, friendly nature of the staff across all areas of the hotel.
Spa
The cleanliness and management of the spa are generally well-received, though a few guests noted some areas in need of attention. Regardless, the service provided is often described as very good and the overall experience in the wellness area is highly rated.
With amenities such as a gym and relaxation spaces exclusively for guests aged 14 and up, the spa is well-equipped to meet diverse needs. Specific treatments like facials are also offered, contributing to an excellent and relaxing wellness experience. All in all, the spa at Falkensteiner Family Hotel Sonnenalpe stands out as a highlight for many visitors, offering a well-rounded and rejuvenating escape.
Pool
However, some guests noted that the water temperature of the indoor pool could be on the cooler side, especially during winter months. There were also a few mentions of specific areas around the pool not meeting cleanliness expectations. Despite these critiques, the overall consensus points to the pool facilities as being a strong feature of the hotel, suitable for family enjoyment and relaxation.
Parking
Family
Families can enjoy a child-friendly environment, complete with excellent amenities for a comfortable stay. The hotel features a well-equipped kids' club with engaging animation, ensuring young guests have plenty to do. The childcare services are especially praised, allowing parents some valuable relaxation time.
Guests appreciate the family-focused facilities, including separate dining tables for families with small children and a fantastic range of programs for both children and adults. The wellness area and sauna with specific hours for children, add to the appeal.
Despite a minor drawback with one children's room being described as lacking air and light, the general consensus is overwhelmingly positive. The friendly staff, beautiful facilities and fantastic food make for a memorable family holiday experience at the Falkensteiner Family Hotel Sonnenalpe.
Ski
Yes, Falkensteiner Family Hotel Sonnenalpe has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Falkensteiner Family Hotel Sonnenalpe.
Yes, Falkensteiner Family Hotel Sonnenalpe welcomes dogs.
Yes, parking facilities are available at Falkensteiner Family Hotel Sonnenalpe.
Yes, Falkensteiner Family Hotel Sonnenalpe has a gym.
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