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Summary of reviewsScandic Star Sollentuna receives widespread praise for its prime location, situated conveniently next to a commuter train station providing simple transit links to central Stockholm, Arlanda Airport, Friends Arena and more. The hotel's proximity to a shopping mall, supermarket and multiple restaurants makes it a favoured spot for shopping and dining, ideal for comfortable and convenient city trips.
The breakfast at Scandic Star Sollentuna is highly acclaimed, particularly for its quality and variety. Guests frequently depict the breakfast buffet as excellent with an extensive selection that satisfies diverse tastes and dietary preferences. The freshness and organization of the buffet stand out, enhancing the overall dining experience in a beautifully comfortable environment.
The dining experience is slightly mixed. While the restaurant boasts a charming atmosphere and a fantastic menu, some guests encountered availability issues with certain dishes and pointed out inconsistencies in service efficiency and food quality. The restaurant’s family-friendly initiatives, such as offering a 10 SEK dinner for guests under 15, are appreciated, although there is room for improvement in managing the dining experience better.
Guest feedback on rooms presents a spectrum of experiences. Many visitors highlight the spaciousness and modern amenities, praising the large, clean and bright rooms along with convenient in-room features like refrigerators and kettles. Nevertheless, some guests pointed out the need for refurbishment, citing worn-out decor, ventilation issues and outdated bathrooms.
The hotel's cleanliness generally receives positive reviews with many guests recognizing well-maintained environments and tidy rooms creating a pleasant atmosphere. However, instances of insufficient cleaning and dated interiors occasionally detract from the overall impression, suggesting a need for more consistent housekeeping practices.
Staff at Scandic Star Sollentuna are widely recognized for their friendliness, helpfulness and accommodating nature, contributing significantly to guests' overall positive experiences. Though there were isolated reports of less amicable interactions, particularly during evening shifts, the majority of reviews highlight excellent service from the staff.
WiFi service in the hotel is generally competent, suitable for regular internet activities. Customizable options cater to different user needs, although occasional connectivity issues, particularly for iPhone users and complications with accessing service information were reported.
The spa receives mixed reviews but remains a positive aspect for many guests. The spa features a variety of facilities including a pool and sauna which visitors find relaxing. Nevertheless, the area can become overcrowded and cleanliness and availability of amenities like bathrobes and slippers may need improvement.
The gym at Scandic Star Sollentuna is well-received, equipped with a variety of machines and weights meeting diverse fitness needs. The eco-friendly features and quality amenities such as a sauna with a nice view are particularly commendable, though it can get quite hot in there at times.
The pool, despite its small size and occasional overcrowding, provides a cozy and heated environment appreciated by families. There are reported issues with temperature consistency and cleanliness, though the pool’s inclusion of a playroom and integration with the gym add to its appeal, particularly for family use.
Parking facilities are convenient yet come with an additional charge which some guests found high. The presence of electric vehicle charging stations is a plus, yet the limited availability of free parking and the extra cost are noted drawbacks.
Scandic Star Sollentuna is highly recommended for families, offering spacious accommodations and numerous child-friendly amenities. The pool and dedicated playroom are highlights, along with various activities for children like an evening kids program and games in the reception area, ensuring an enjoyable stay for both children and parents. Show more
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Hotel with Swimming Pool
Scandic Star Sollentuna is a comfortable hotel option with a swimming pool, suitable for both business and leisure travelers. It provides standard Scandic amenities.
Indoor Pool
Hotel with Free Wi-Fi
Scandic Star Sollentuna provides complimentary Wi-Fi throughout the hotel. Guests can stay connected with ease during their stay.
Hotel with Indoor Pool
An indoor pool is available at this Scandic hotel, offering a recreational amenity for guests staying in Sollentuna.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a flat-screen TV, a wardrobe, a safe deposit box and parquet floors. The unit has 1 bed.
Superior King RoomThe spacious double room features a tea and coffee maker, a seating area, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 3 beds.
Family RoomOffering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The family room has parquet floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as a sofa. The unit has 3 beds.
Superior Family RoomOffering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The family room features parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Junior SuiteFeaturing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
Deluxe SuiteThis suite's special features are the hot tub and the sauna. This spacious suite comprises 1 bedroom, a seating area and 2 bathrooms with a walk-in shower and a bath. The suite provides a tea and coffee maker, a dining area, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Scandic Star Sollentuna is highly praised for its prime location, offering easy access to various amenities and transportation options. Nestled right next to a commuter train station, the hotel provides convenient transit links to central Stockholm, the city center, Arlanda Airport and other popular destinations like Friends Arena. Visitors appreciate the hotel’s proximity to a large shopping mall, a supermarket and an array of restaurants, making it an ideal spot for both shopping and dining. The central location in Sollentuna, combined with easy access to public transportation such as buses and the subway, ensures that guests can effortlessly explore the surrounding area. The prominent positioning of the hotel is repeatedly noted as perfect for city trips, making it a great choice for travelers aiming for comfort and convenience.
Breakfast
Scandic Star Sollentuna's breakfast offerings receive consistent praise for their quality and variety. Reviewers frequently describe the breakfast as excellent, delicious and substantial. The buffet is noted for its extensive and varied selection, ensuring that guests have a wide range of dishes to choose from. Many highlight the freshness and organization of the buffet with several calling it the best hotel breakfast they've experienced.
Guests appreciate the beautiful and comfortable environment where breakfast is served, adding to the overall positive experience. The inclusion of organic products and a variety of options caters to different tastes and dietary preferences. However, there are occasional mentions of simpler or less impressive breakfasts and some guests noted specifics like pancakes being out or the absence of certain items like brie cheese.
Overall, the breakfast at Scandic Star Sollentuna is a standout feature with the vast majority of guests leaving satisfied and impressed by the quality, variety and service.
Dinner
The dining experience at Scandic Star Sollentuna presents a mixed picture. The restaurant and bar area is noted for its charm with cozy and pleasant surroundings highlighted by a high ceiling in the bistro. This atmosphere is complemented by a fantastic menu featuring a range of dishes that offer good quality and satisfaction, especially noted by the four-star dinner comment.
However, there are several areas where the dining experience falls short. Many guests found that numerous dishes on the menu were not available and some reported the food to be unappetizing and not reflecting the price paid. Issues like long wait times for orders and overwhelmed staff further detract from the experience. The limited availability of dinner until 9 pm and a somewhat boring dinner buffet also disappointed some guests, compelling them to seek alternatives outside the hotel.
It's worth noting that the restaurant makes a considerate gesture by offering a dinner for 10 SEK for guests under 15 and also provides decent food options for younger diners. Overall, while the dining environment and available menu can be quite appealing, significant improvements are needed in menu consistency, food quality and service efficiency.
Rooms
Scandic Star Sollentuna presents a mixed bag when it comes to guest experiences about their rooms. On the positive side, visitors appreciate the spaciousness and comfort of many rooms, which are described as large, clean, bright and modernly furnished. Some guests enjoyed beautiful views, tidy spaces and cozy interiors. The presence of amenities such as refrigerators and kettles in the rooms also earned favorable mentions. The location is notably convenient, situated close to a train station which makes accessing it from the airport straightforward.
However, there are notable downsides that mar the experience for some guests. Several reviews point out that many rooms are in need of refurbishment with decor described as worn and tired. Comfort issues are prevalent with rooms often being hot and stuffy and some suffering from poor ventilation. The smell of sewage and mustiness in certain rooms and corridors was bothersome for some guests. Small room sizes were a recurring complaint, particularly for people staying with family or carrying large suitcases. Bathrooms are specifically noted as needing updates with some guests describing them as disasters.
Additionally, rooms facing the train tracks or internal courtyards seem to offer poor ventilation and can be noisy. Some practical issues such as broken remote controls, sockets coming out of the walls and problems with air conditioning were also reported.
In conclusion, while Scandic Star Sollentuna offers spacious and comfortable rooms with modern amenities in a convenient location, it seems there is a pressing need for refurbishment and maintenance to address the various issues highlighted by guests.
Beds
Scandic Star Sollentuna boasts an array of guest reviews which prominently highlight the comfort of its beds. Frequently described as very comfortable, the beds and pillows often ensure a good night's sleep with guests noting the large size and softness of the bedding. The bed linens are also appreciated for their comfort, enhancing the overall sleeping experience.
While many reviews emphasize the comfort, some guests have encountered issues, indicating that not all experiences are universally positive. Specific problems include pull-out beds and sofa beds, which are often cited as uncomfortable or creaky. Hard and small beds in standard rooms have also been mentioned unfavorably with a few guests specifically finding the beds either too hard or too soft.
Despite occasional issues with bed quality in some rooms, the majority of guests enjoy restful nights in the hotel’s large, comfortable beds. Nonetheless, potential visitors should take note of the mixed experiences to set their expectations appropriately.
Cleanliness
Scandic Star Sollentuna has garnered mixed feedback regarding its cleanliness based on guest reviews. On the positive side, many guests appreciated the cleanliness and tidiness of the hotel, often describing the rooms as clean, comfortable and well-maintained. Several reviewers noted that the hotel environment was consistently clean and peaceful, creating a pleasant atmosphere for their stay.
However, not all experiences were positive. Some guests reported instances of insufficient cleaning, such as dusty rooms, unclean toilets and lingering unpleasant odors in both rooms and public areas. There were also mentions of worn-out furniture and outdated interiors, which detracted from the overall impression of the hotel. Specific complaints included dirty floors, leftover trash and mold in the showers, which suggest that housekeeping could use some improvements.
Despite these drawbacks, the overall sentiment leans towards a clean and comfortable environment, though it appears that the hotel might benefit from more consistent and thorough cleaning practices to enhance the guest experience further.
Staff
The staff at Scandic Star Sollentuna receive a variety of feedback, but most comments highlight their friendliness and helpful nature. Words like friendly, accommodating and helpful consistently appear in guest reviews. Many guests find the reception staff welcoming and pleasant with special mentions of exceptional service from specific staff members. The front desk staff are often noted for their assistance and welcoming attitude.
There are, however, occasional mentions of less positive experiences, such as a blunt welcome from the reception staff and instances of slow or unfriendly service, particularly during the evening shifts. Despite these few complaints, the majority sentiment is overwhelmingly positive, emphasizing that the staff contribute significantly to a pleasant stay. The great location and overall good service enhance the experience, making Scandic Star Sollentuna a favorable choice for many travelers.
Wi-Fi
Scandic Star Sollentuna offers a mixed experience when it comes to WiFi service. Guests have generally found the internet connection to be working well and competent, making it suitable for activities such as posting on Facebook. The hotel's WiFi customization has been appreciated for providing fine control and attentiveness to user needs. However, there have been concerns about non-working WiFi, particularly issues faced by iPhone users. Some guests mentioned that information about the hotel's services was difficult to access due to a complicated QR code and others highlighted that no WiFi information or offers were provided during their stay. Despite these issues, the service from the staff has been well-received and the hotel environment is described as quiet and calm.
Spa
The spa at Scandic Star Sollentuna receives varied reviews from guests. Many visitors highlight the spa as nice and excellent, appreciating the inclusion of pool and sauna access. The overall concept of the spa and customizations seems to impress with some guests specifically mentioning the lovely spa area and fantastic masseurs.
However, the spa's basic facilities and small pool size draw some criticism, especially during busy periods when the area becomes overcrowded. Cleanliness issues are noted in certain spaces, such as the relaxation area, which at times has been reported as dirty and overrun with children. Guests have also observed a lack of amenities like bathrobes and slippers, which can affect the overall experience.
Despite these drawbacks, the variety of spa facilities and the opportunity for relaxation are appreciated by many guests. The spa staff's performance, in particular, receives positive feedback, contributing to the overall pleasant experience at Scandic Star Sollentuna's spa.
Gym
Scandic Star Sollentuna offers a good gym equipped with a variety of weights and several gym machines, catering to different fitness needs. Reviewers note that the gym has competent facilities, making it suitable even for health students. The environmentally friendly aspect of the gym is a notable highlight and many guests appreciated the sauna with its nice view. The gym room itself is described as lovely. Some feedback mentioned that the gym can be hot at times, but the staff are attentive and accommodating, allowing guests extended time when needed. Overall, the gym is positively received for its quality and amenities.
Pool
The pool at Scandic Star Sollentuna generates mixed reactions, particularly notable for its small size and limited capacity. It offers a cozy ambiance and is heated, enhancing its relaxation potential. The pool area includes a sauna which adds to the overall relaxation experience. However, it frequently suffers from overcrowding with numerous children often present, making it less ideal for uninterrupted swimming. The poolside environment could benefit from better lighting as it tends to be dark and cleanliness levels require more consistency.
Reviewers mention that the pool can often be too cold with some guests noting that the heater appears to be off at times. The booking system for the pool is surprisingly straightforward, although available timeslots tend to fill up quickly, which can be inconvenient for late planners. Additionally, guests noted a renovation closing the pool and sauna, indicating potential improvements in the future.
For families, the pool area is paired with a nice playroom near the breakfast spot, catering to various family needs. The pool facilities also include access to a clean, well-maintained gym, although some basic amenities like internet codes in the room are missing. Overall, while the pool has cozy features and family-friendly aspects, improvements in capacity, cleanliness and temperature regulation would enhance the guest experience significantly.
Parking
Visitors to Scandic Star Sollentuna generally appreciate the ample parking facilities, which include large parking areas with electric vehicle charging stations and good indoor parking options. Convenient parking locations next to the hotel make it easy for guests to park their cars and there are also good connections for those traveling to central Stockholm.
However, it is important to note that parking comes at an extra charge, which some found necessary but slightly expensive—almost as much as the hotel booking in some cases. There are plenty of parking spaces available, though some guests mentioned that parking is limited and not always available for everyone. It was also noted that having to pay for parking was a common issue and a few guests even received parking tickets.
The parking system is generally easy to use, but better provisions for free parking could enhance the overall experience. Although the paid parking lot is large and conveniently close, the additional cost for parking is something potential guests should be prepared for.
Family
Scandic Star Sollentuna emerges as an ideal choice for families seeking a comfortable and engaging holiday. The hotel is lauded for its family-oriented atmosphere and spacious accommodations with family rooms that comfortably fit two adults and two children, ensuring ample space for everyone.
Guests particularly appreciate the child-friendly amenities available throughout the hotel. The swimming pool is a hit among families, providing a perfect spot for kids to unwind and have fun. Moreover, the hotel features a dedicated playroom conveniently situated next to the restaurant, allowing children to play while parents enjoy their meals at ease.
Additionally, Scandic Star Sollentuna offers a variety of activities tailored for young guests, including a kids program every evening and games like ping-pong in the reception area. These activities foster a sense of community, enabling children to make new friends and giving parents the chance to socialize.
The reviews highlight the hotel's commitment to making family stays enjoyable with thoughtful touches like welcome drinks for family members, a kids play area in the room and fun amenities such as a roulette and ping-pong table. All these elements contribute to a relaxing and fun-filled environment, making it a perfect spot for a family holiday or a get-together with friends and relatives.
In essence, Scandic Star Sollentuna offers a fantastic, child-friendly experience that seamlessly blends comfort with entertainment, making it a top choice for families looking to create cherished memories together.
4 Star
Scandic Star Sollentuna stands out as a solid choice for travelers seeking good value for money. The hotel is frequently described as a good or even great hotel with positive remarks about its good facilities and appealing location. The staff receive commendation for their service and the restaurant and rooms are generally appreciated for their quality and inclusiveness in standard charges. Most guests find the rooms efficient, clean and comfortable with plenty of space and some even highlight the fantastic seating and beautiful furnishings.
However, opinions on its four-star rating vary. While some see it as a luxury four-star hotel with top service and movie-standard cleanliness, others believe it more closely resembles a decent three-star hotel. There are comments about it being an older establishment without the luxurious feel expected of a four-star rating. Despite these mixed feelings about its star rating, the overall perception remains that it is a good hotel within its price range.
Accessible
Scandic Star Sollentuna is praised for its high level of accessibility, making it an accommodating option for guests with disabilities. The hotel's central and convenient location contributes to its ease of access, providing straightforward connections to Stockholm through various public transport options like trains and buses. Reviewers consistently note the good accessibility of the hotel's surroundings, including shops and amenities, which further enhances its appeal.
One highlight is the hotel’s accessible entrance, free of stairs, which is particularly beneficial for elderly guests and those using wheelchairs. Despite one elevator being occasionally out of order, the overall accessibility within the hotel remains commendable. Guests find it easy and convenient to navigate the hotel and the neighborhood, ensuring a comfortable stay. Whether traveling for leisure or business, Scandic Star Sollentuna stands out for its commitment to providing an accessible and hassle-free experience.
Indoor Pool
The indoor pool at Scandic Star Sollentuna has received mixed feedback from guests, many of whom highlighted its compact size. Despite being frequently described as small, the pool offers a heated and pleasant environment, making it a nice spot for relaxation. Families, especially those with children, found the pool facility accommodating and enjoyable. However, some guests noted that the pool experience could be improved by simplifying the booking process, as it currently requires advanced reservations and timeslots can be limited. The cozy and warm atmosphere of the indoor pool remains an appreciated feature for those staying at the hotel.
Dog Friendly
Scandic Star Sollentuna stands out as a haven for dog owners, boasting very dog-friendly accommodations that many guests deeply appreciate. While the hotel provides romantic and cozy quarters, it also ensures that pet-friendly facilities are in place, allowing guests to comfortably travel with their furry companions. Numerous reviews highlighted the presence and joy of seeing deer, adding an extra touch of nature and tranquility to the experience. Dogs are warmly welcomed with guests finding it excellent that their pets are allowed to stay with them. Although one review mentioned a noisy dog in another room, the overall sentiment indicates that the hotel’s dog-friendly quarters are well-received. Finding accommodating and pet-friendly lodging in the city is often a challenge, but Scandic Star Sollentuna meets this need admirably.
Yes, Scandic Star Sollentuna has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Scandic Star Sollentuna.
Yes, Scandic Star Sollentuna welcomes dogs.
Yes, parking facilities are available at Scandic Star Sollentuna.