Hapimag Resort Mas Nou offers an exceptional getaway nestled in the heart of nature, providing guests with a tranquil escape atop a picturesque mountain overlooking Platja d'Aro. The serene setting is complemented by breathtaking panoramic views of the mountains and sea, making it a perfect retreat for those seeking relaxation and a connection with nature. Guests praise the well-maintained facilities, including inviting pools and ample parking, enhancing the overall experience. Although the resort is somewhat remote, requiring a vehicle for easy access, the tranquility it offers makes it an ideal location for disconnecting and unwinding.
Dining at the resort receives high remarks, particularly for its breakfast offerings, which are plentiful, varied, and of high quality. Guests appreciate the extensive selection and impeccable service, creating a welcoming atmosphere. Dinner experiences are notable for their high-quality service and friendly staff, though some guests mention menu limitations and high prices. The pool bar tapas stand out for their value and quality, adding to the dining charm.
Accommodations are spacious, clean, and comfortable, with well-equipped kitchens and large bathrooms. While the decor may be a bit outdated and lacking air conditioning, the tranquility, cleanliness, and generous size of the apartments make them suitable for short and extended stays. The comfortable beds are frequently commended, contributing positively to guest comfort.
Cleanliness throughout the resort is noteworthy, with guests consistently praising the tidiness of common areas, including the wonderful pool. The attentive and multilingual staff enhances the experience with their exceptional service and warm hospitality, leaving a lasting impression on visitors. The outdoor and indoor pools offer enjoyable relaxation, despite some mixed reviews regarding temperature and availability.
Parking is convenient, though comes with an added cost, potentially bundled into some packages for added value. The resort's dog-friendly nature is also celebrated, offering excellent facilities and services for pet owners, making it an ideal destination for families traveling with pets.
Overall, Hapimag Resort Mas Nou provides a serene and welcoming environment, enriched by its remarkable staff, well-maintained facilities, and stunning natural surroundings, ensuring a satisfying and memorable stay for all visitors.
RVHotels Nautic Park in Platja d'Aro receives a largely positive reception from guests, particularly for its excellent location. Tucked on the outskirts yet only a short walk from the city center and beach, it offers easy access to shopping centers, recreational areas and dining options. Free, ample parking and convenient access to main roads make it a strategic base for exploring Costa Brava and nearby towns. The peaceful surroundings, paired with proximity to vibrant local life, create an ideal setting for leisurely strolls along the beach and exploring the region.
Guests commend the hotel's breakfast for its variety and quality. The buffet includes a wide array of options to cater to diverse tastes with fresh and plentiful choices like breads, fruits, pastries and freshly squeezed juices. The spacious dining areas and friendly, well-organized service enhance the experience, even though minor criticisms about occasional queues and specific items like coffee and fruit juice exist.
The dinner experience, however, is noted to be more mixed. While some appreciate the good value and variety of dishes such as fish, meat and vegetables, many find the options repetitive and of variable quality. Despite charming and attentive dining staff, issues like cold food, limited variety and chaotic atmosphere during busy periods suggest room for improvement.
The rooms are frequently described as spacious, bright and well-equipped with amenities like balconies and comfortable beds. Guests appreciate the views and soundproofing, although some mention cleanliness issues and dated decor. Nonetheless, the rooms are generally found functional and comfortable with suites offering additional luxury features.
Cleanliness throughout the hotel receives mixed reviews. Many guests praise the overall cleanliness of rooms and facilities, but others point out issues such as mold in bathrooms and insufficient upkeep in some areas. Despite these critiques, daily cleaning routines and fresh linens are notable positives.
The hotel's staff is consistently praised for their friendliness, professionalism and attentiveness. Individual staff members receive special mentions for outstanding service, contributing significantly to the hotel’s positive reputation. Occasional slow service at the pool bar and a few isolated incidents of less helpful interactions do not overshadow the general commendation of the staff's dedication.
Free WiFi is available, but its performance is inconsistent. While some guests report good connectivity in certain areas, many express frustration with slow speeds and frequent disconnections, particularly within rooms.
The pool area is widely appreciated for its size, cleanliness and pleasant atmosphere. Families especially enjoy the spacious and well-maintained pool, though a few note occasional cleanliness issues and the cold temperature of the water. The addition of a children’s pool and poolside bar further enhances the guest experience.
Parking facilities are praised for being plentiful, free and easily accessible, whether utilizing street parking or the secure underground garage. Guests appreciate the convenience and hassle-free parking options.
Families find RVHotels Nautic Park a welcoming choice with spacious accommodations, a children's club and pet-friendly policies enhancing the stay. The hotel's location and family-oriented services make it ideal for family vacations, despite occasional evening noise disturbing light sleepers.
Overall, RVHotels Nautic Park offers a comfortable and enjoyable stay with strengths in location, breakfast, staff service and family-friendly amenities, though some areas could benefit from attention to maintain its high standards.