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Summary of reviewsKempe Komfort plus Hotel receives generally positive reviews from guests, particularly for its convenient and accessible location, quality breakfast offerings, friendly staff and the comfort of its beds. The hotel's proximity to the Solingen train station and easy access to Düsseldorf and Cologne make it a practical choice for travelers. While the surroundings may be industrial or residential, the central location and functionality compensate for the aesthetic shortcomings.
Guests praise the breakfast quality, describing it as delicious, plentiful and excellent value for money. The variety and taste of the buffet, complemented by a recently renovated dining area, provide a great start to the day. Rooms are generally appreciated for their spaciousness and cleanliness, though some concerns are raised regarding noise from nearby train tracks, outdated furnishings and occasional maintenance issues.
In terms of cleanliness, while rooms often meet guests' expectations, common areas and bathrooms sometimes fall short, indicating a need for refurbishment and more consistent cleaning practices. The staff stands out for their friendliness, professionalism and helpfulness, significantly enhancing the overall guest experience by going above and beyond to ensure a pleasant stay.
WiFi services, though satisfactory for some, often receive criticism for being slow and unreliable, suggesting the need for an upgrade. Parking facilities, while free and convenient, can pose challenges with limited space, particularly in the underground garage. However, the availability of free parking remains a notable convenience.
The comfort of the beds receives high marks, contributing to a good quality of sleep for most guests. The hotel is also recognized for its dog-friendly atmosphere, making it an ideal choice for pet owners who appreciate the accommodating and welcoming approach to their furry companions.
Overall, Kempe Komfort plus Hotel offers a reliable and comfortable stay, fitting well within its three-star classification with standout features such as friendly staff, a quality breakfast and good value for money.
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