InfoSummary of reviewsThou Walla Sunset Retreat is acclaimed for its remarkable location on the Soldiers Point peninsula, offering guests an unparalleled blend of tranquility and accessibility. Surrounded by picturesque ocean and marina views, the retreat provides a serene haven enriched by vibrant rainbow lorikeets, creating a perfect escape from the everyday bustle. Its proximity to Port Stephens Marina and Yacht Club, alongside sunrise and sunset beaches, adds further allure to the retreat, complemented by high praise for nearby parks and dining options.
The accommodation options at Thou Walla are diverse and cater to varying preferences. The villas are favored for their breathtaking water views and well-equipped kitchens, contributing to a homely experience with great value for money. Well-maintained glamping tents and tidy cabins offer immaculate environments, particularly appealing for families due to their spaciousness and considerate design. The retreat continually receives commendation for its consistent quality across multiple stays, with a management team that promptly addresses any minor issues, ensuring a smooth stay.
Cleanliness is a standout feature at Thou Walla, with both the glamping tents and seaview villas frequently noted for their exceptional upkeep. Visitors appreciate the spacious and comfortable accommodations, which enhance relaxation and ensure a pleasant experience overall. Despite a single instance of discomfort related to cleanliness, the retreat maintains a clean, quiet, and inviting atmosphere.
A significant component of the positive guest experience at Thou Walla is the warm and helpful staff. The team is frequently praised for their friendliness and dedication, contributing to the retreat's welcoming and peaceful environment. The high standard of customer service consistently complements the appealing layout and excellent location, ensuring guests feel attended to throughout their stay. Overall, Thou Walla Sunset Retreat offers a picturesque, comforting, and inviting destination, prompting many guests to return repeatedly. Show more
InfoSummary of reviewsBannisters Port Stephens is a stunning hotel located in a magical spot amongst the Eucalyptus trees and bay, offering guests an amazing vacation experience. The hotel is in a perfect location close to the beach, surrounded by beautiful bush and ocean views. Guests loved the exquisite views over the garden and bay and the tranquil and peaceful location. The hotel offers great dining options and the staff are amazing, making it a great place to unwind and relax. The hotel is ideal for a relaxing stay, offering superb amenities and services. While the breakfast received mixed reviews, the varied options and adaptability under COVID restrictions were appreciated. Food at all dining locations was delicious with excellent service. Bannisters Port Stephens delivers comfortable and beautiful accommodation that will make you feel special. The staff were brilliant, professional and personable, making their stay at Bannisters Port Stephens a memorable one. The pool and its surrounding area were praised for its beauty and relaxing atmosphere, making it a wonderful addition to their stay at the hotel. Bannisters Port Stephens is a relaxing and welcoming place for families to stay. The hotel's comfortable beds were a highlight of their stay. The pool was a big attraction for guests, especially considering its limited wet weather options. Overall, Bannisters Port Stephens is the perfect romantic getaway for couples looking for a luxurious and relaxing weekend. Show more
InfoSummary of reviewsIngenia Holidays Soldiers Point is highly praised for its exceptional location, providing guests with convenient access to family-friendly activities in a tranquil, picturesque setting. Its proximity to beautiful beaches and local shops offers a delightful leisure experience without requiring extensive travel, while numerous facilities and friendly staff add excellent value for money. Guests appreciate the easy access to dining venues, clubs, and pubs, all ideally situated for those who enjoy walking. As an attractive destination, it caters to travelers seeking a peaceful yet engaging holiday experience.
The accommodations receive positive feedback, particularly for their cleanliness and comfort. Guests commend the varied lodgings, including modern and updated cabins and unique options like airstreams, contributing to a memorable stay. Families find the Aloha cabins spacious and well-equipped, perfect for a comfortable family holiday. Despite minor wear in older cabins, the majority offer restful sleep and attractive outdoor spaces. The resort's amenities, such as the bowling alley and tennis courts, further enhance the vacation experience.
Cleanliness is a notable highlight, with guests consistently impressed by the well-maintained and tidy park. The cabins and facilities are kept to a high standard, contributing to a restful and enjoyable stay. While there are occasional mentions of dated facilities or the pool requiring attention, the overall impression is one of modernity and tidiness. The park provides a wonderful array of activities for families, ensuring a fulfilling vacation even during inclement weather.
Guests frequently commend the exceptional service provided by the staff, described as friendly, accommodating, and professional. The reception team is particularly noted for their warm welcome and helpfulness, ensuring a pleasant experience for all visitors. The inviting atmosphere and child-friendly amenities make it an ideal destination for families, with enjoyable craft activities adding to its appeal.
The pool facilities, notably the indoor heated pool, cater well to families with young children, allowing fun irrespective of weather conditions. Despite some comments regarding the pool's size and water temperature, the variety of indoor and outdoor play areas provide ample activities to keep families entertained throughout their stay.
While bed comfort receives mixed feedback, with some guests noting issues regarding size and mattress comfort, beds are generally considered adequate for short stays. The reviews suggest that bed quality may vary, with some accommodations offering more satisfactory experiences.
Overall, Ingenia Holidays Soldiers Point delivers a well-rounded holiday experience, combining a prime location, comfortable accommodations, cleanliness, friendly staff, and engaging facilities, making it a favorable choice for families and travelers seeking relaxation and enjoyment. Show more
