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Summary of reviewsHOTEL COCOA RESORT is a tranquil retreat offering breathtaking views of Lake Toya and Mount Yotei. Its location, perched on a hill in a remote area, provides guests with a peaceful environment free from noise, making it an ideal spot for those seeking solitude. While its seclusion means that access to essential amenities like supermarkets and restaurants is limited and a rental car is almost necessary, the serene surroundings and free on-site parking compensate for these inconveniences. For guests with a vehicle, the drive to nearby towns and the bustling area of Lake Toya is manageable.
The rooms at HOTEL COCOA RESORT are celebrated for their spaciousness, cleanliness and modern amenities. Newly built and recently renovated, the rooms offer large, comfortable beds, stylish minimalist design and stunning views of Lake Toya right from the windows. Features like temperature control, luxurious bubble baths and massage-function bathtubs, along with small lounge areas, add to the overall comfort and relaxation.
Cleanliness is a strong point with many guests praising the immaculate conditions of their rooms and the property in general. Despite a few isolated complaints about odors and minor sanitary issues, the general sentiment is highly positive, highlighting a comfortable and well-maintained environment.
The staff at HOTEL COCOA RESORT are known for their politeness and friendliness. Many guests have noted the helpfulness of the reception staff and the kindness of the owners, contributing significantly to a positive guest experience. Although there are occasional mentions of less responsive interactions, the overall feedback is quite favorable.
The hotel excels in offering convenient parking facilities with ample free on-site parking making it an excellent option for those traveling by car.
Guests also consistently praise the beds, often describing them as spacious, soft and exceptionally clean. The king-size beds, in particular, are highlighted for their comfort, ensuring a restful night's sleep and contributing to a sense of luxury and relaxation.
In summary, HOTEL COCOA RESORT provides a serene and picturesque getaway with clean, spacious rooms, friendly staff, convenient parking and exceptionally comfortable beds, making it an excellent choice for travelers seeking tranquility and comfort.
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