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Summary of reviewsWyndham Garden Dover is known for its prime location in the heart of Dover, Delaware, which many guests find highly convenient. Its proximity to Dover Speedway, Bally's casino, and the main city stores makes it an attractive choice for visitors, especially for those attending local events. The ease of access to major highways further enhances its appeal for travelers.
The staff at Wyndham Garden Dover receive consistent accolades for their friendliness and attentiveness. Guests often praise the team for going above and beyond to accommodate their needs, contributing significantly to a welcoming and positive atmosphere. The presence of an exceptionally helpful overnight manager adds to the overall satisfaction with the service.
While the hotel offers a complimentary breakfast, experiences vary. Some guests appreciate the basic offerings such as cereal, milk, and bagels. However, there are areas for improvement in terms of variety, food quality, and service reliability.
Room quality at the hotel also presents a mixed picture. Many guests find their accommodations to be clean and the beds comfortable, ensuring a good night's sleep. However, there are frequent mentions of dated decor, maintenance issues, and the absence of certain amenities like refrigerators and microwaves. Despite some concerns with cleanliness and room upkeep, staff efforts to promptly address issues contribute to an overall sense of potential.
Cleanliness remains a critical area needing improvement. While some areas are noted as clean and quiet, reports of a mildew smell, stains, black mold, and pests have been concerning for guests. The dated appearance of the property suggests a need for significant refurbishment to enhance guest experience.
In summary, Wyndham Garden Dover excels in location and staff service but shows clear opportunities for improvements in breakfast offerings, room conditions, and overall cleanliness. With attention to these areas, the hotel has the potential to offer an even more satisfying experience for its guests.
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