Hotel Smilen
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Summary of reviewsHotel Smilen is celebrated for its enviable location and idyllic setting. Nestled in a tranquil environment with stunning mountain views, it offers a peaceful retreat for nature lovers, conveniently close to Smolyan town and its attractions. The surrounding nature, including the serene Smolyan lakes and nearby eco-trails, invites guests to explore.
The hotel's breakfast experience receives praise for its delicious taste and local variety, featuring homemade items such as soft pastries and tea that evoke a nostalgic charm. Although there's room for improvement in terms of variety and some choices come with extra charges, the staff's effort in crafting a homemade breakfast stands out positively.
Dinner at Hotel Smilen is positively reviewed for its quality and flavorful meals. Guests often describe the dining experience as perfect, appreciating the well-prepared and fresh dishes. While the limited menu and early closing time are noted, guests generally enjoy the balanced meals offered.
The rooms at Hotel Smilen are frequently lauded for their spaciousness, comfort, and cleanliness. Guests appreciate the cozy, mountain-inspired atmosphere and the amenities provided, including deluxe rooms with fireplaces. Despite a minor oversight in mid-stay cleaning, the overall impression is one of comfort and satisfaction.
Cleanliness across the hotel is consistently highlighted, with visitors appreciating the well-maintained and spotless environment. The staff's dedication to upholding cleanliness contributes significantly to the overall peaceful ambiance.
Hotel Smilen's staff garners widespread praise for their friendliness and helpfulness. Their courteous and welcoming demeanor enhances the overall guest experience, making visitors feel at home. Although occasionally some staff members may not be present, the team is generally recognized for their commitment to providing a warm and inviting environment.
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The hotel's breakfast experience receives praise for its delicious taste and local variety, featuring homemade items such as soft pastries and tea that evoke a nostalgic charm. Although there's room for improvement in terms of variety and some choices come with extra charges, the staff's effort in crafting a homemade breakfast stands out positively.
Dinner at Hotel Smilen is positively reviewed for its quality and flavorful meals. Guests often describe the dining experience as perfect, appreciating the well-prepared and fresh dishes. While the limited menu and early closing time are noted, guests generally enjoy the balanced meals offered.
The rooms at Hotel Smilen are frequently lauded for their spaciousness, comfort, and cleanliness. Guests appreciate the cozy, mountain-inspired atmosphere and the amenities provided, including deluxe rooms with fireplaces. Despite a minor oversight in mid-stay cleaning, the overall impression is one of comfort and satisfaction.
Cleanliness across the hotel is consistently highlighted, with visitors appreciating the well-maintained and spotless environment. The staff's dedication to upholding cleanliness contributes significantly to the overall peaceful ambiance.
Hotel Smilen's staff garners widespread praise for their friendliness and helpfulness. Their courteous and welcoming demeanor enhances the overall guest experience, making visitors feel at home. Although occasionally some staff members may not be present, the team is generally recognized for their commitment to providing a warm and inviting environment.
Hotel near Ski Resorts
Located in Smolyan, this hotel is a reasonable distance from Pamporovo. It provides a comfortable base for exploring the ski resort and surrounding areas.
Hotel for Honeymoon
Located in the Rhodope Mountains, Hotel Smilen offers comfortable rooms and a tranquil setting for a relaxing honeymoon. Its mountain views and cozy atmosphere create a romantic ambiance.
Family Friendly Hotel
This hotel has received excellent ratings from guests, suggesting a high level of satisfaction which contributes to a pleasant family holiday.
Dog Friendly Hotel
This hotel is a pet-friendly option in Smolyan. It provides a welcoming atmosphere for guests traveling with dogs. Great reviews for its quality and service.
Business Hotel
Hotel Smilen is suitable for small private or business events. The hotel provides meeting/banquet facilities and room service.
Small Hotel
Situated in the Rhodope Mountains, Hotel Smilen is a comfortable place for a winter or summer vacation. It provides a cozy retreat for guests seeking relaxation and outdoor activities such as skiing and hiking.
3-Star Hotel
Hotel Smilen provides a comfortable stay in the Rhodope mountains. It's well-suited for both winter and summer vacations, offering amenities for relaxation and convenience.
Hotel with Rooms With Fireplace
Hotel with Spa
Accessible Hotel
Guest Reviews
Hotel Smilen enjoys an enviable location that perfectly balances tranquility and accessibility. Nestled in a beautiful setting with stunning views of the mountains, the hotel offers guests a peaceful retreat from the bustle of city life while still being mere minutes away from urban conveniences. This charming spot is ideal for nature lovers, as it is close to both the serene Smolyan lakes and surrounded by lush trees. The nearby eco-trails and tourist sites present excellent opportunities for exploration and adventure. Positioned conveniently near the main road, guests can experience the best of both worlds: a rural, quiet ambiance with easy access to the town of Smolyan and its many attractions.
Hotel Smilen offers a breakfast experience that is generally appreciated for its taste and variety. Guests frequently noted the breakfast as delicious, with rich options crafted from local products, providing a nostalgic taste reminiscent of childhood. There is a notable emphasis on homemade items, featuring a buffet with soft pastries and homemade tea, which many found satisfactory in quantity.
However, the breakfast experience is not without its limitations. Some guests pointed out the absence of scrambled eggs or warm meat, leading to a limited choice for those with specific preferences. Options were sometimes restricted, with mentions of only two fried eggs per person accompanied by spreads like merenda, jam, and honey. Additionally, while the breakfast is included, beverages such as coffee come at an extra charge, which might catch some guests by surprise.
Though some reviews mentioned a lack of variety and quality, the effort put into the breakfast by the staff did not go unnoticed. Ultimately, while there is room for improvement, the positive aspects of Hotel Smilen’s breakfast, particularly its use of local and homemade elements, stand out in the guests' experiences.
Hotel Smilen's dinner offerings have received predominately positive feedback from guests, highlighting the quality and tastefulness of the meals served. The dinner experience is noted for featuring delicious and plentiful food, with many guests describing both breakfast and dinner as perfect. The restaurant's kitchen delivers excellently prepared dishes, consistently praised for their taste and freshness. However, some guests commented on the limited menu options and availability issues, particularly noting that food might not be available after 19:30. Despite a few concerns about a dry chicken fillet and modest menu, the overall dining experience at the restaurant is generally positive, with many guests enjoying the inclusion of a well-balanced meal consisting of salad, main course, and dessert.
Hotel Smilen receives high praise for its rooms, often described as spacious and comfortable. Guests appreciate the cozy atmosphere and commend the cleanliness, with many noting the rooms as very clean and warm. The accommodations are fitted with everything necessary for a pleasant stay, including deluxe rooms featuring the added charm of a fireplace. The rooms also reflect a mountain vibe, enhancing the overall experience for those seeking a serene getaway. Despite a minor issue of rooms not being cleaned during the stay, the overall impression is one of satisfaction, with the entire hotel appearing well-maintained and inviting.
Hotel Smilen consistently impresses guests with its top-notch cleanliness, offering a clean and cozy environment throughout the entire property. Visitors frequently highlight the exceptionally clean and well-maintained rooms, contributing to the overall peaceful and pleasant experience. The staff's attention to maintaining cleanliness is often commended, ensuring a comfortable stay. While some areas might benefit from slight improvements, the hotel's dedication to cleanliness generally leaves a strong, positive impression.
Hotel Smilen is consistently praised for its outstanding staff, who are frequently described as friendly, helpful, and welcoming. Guests have noted that the team embodies kindness and politeness, contributing to a pleasant and inviting atmosphere throughout their stay. The service is often recognized as courteous and accommodating, with staff members being attentive to guests' needs. While there are instances where staff may not always be present, the overall impression is overwhelmingly positive, highlighting a team that is smiling, helpful, and committed to creating a welcoming environment for all visitors.
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Location
Breakfast
However, the breakfast experience is not without its limitations. Some guests pointed out the absence of scrambled eggs or warm meat, leading to a limited choice for those with specific preferences. Options were sometimes restricted, with mentions of only two fried eggs per person accompanied by spreads like merenda, jam, and honey. Additionally, while the breakfast is included, beverages such as coffee come at an extra charge, which might catch some guests by surprise.
Though some reviews mentioned a lack of variety and quality, the effort put into the breakfast by the staff did not go unnoticed. Ultimately, while there is room for improvement, the positive aspects of Hotel Smilen’s breakfast, particularly its use of local and homemade elements, stand out in the guests' experiences.
Dinner
Rooms
Cleanliness
Staff
No, Hotel Smilen doesn't have any pool.
Yes, a spa is available at Hotel Smilen.
Yes, Hotel Smilen welcomes dogs.
No, parking facilities aren't available at Hotel Smilen.
No, Hotel Smilen doesn't have a gym.
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