La Butte aux Bois a Small Luxury Hotel of the World 2.3 km from Smeermaas
Hotel in Lanaken
9.2
Excellent
From $222
From $222
Info
Domaine La Butte aux Bois is a remarkably beautiful country estate positioned in the heart of a verdant wooded area. Hospitality is boosted by the surrounding verdant green and the tranquil nature.
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Summary of reviewsLa Butte aux Bois a Small Luxury Hotel of the World is a highly recommended 5-star luxury hotel that offers a beautiful and tranquil setting surrounded by natural forests. The staff is friendly, welcoming and provides top-notch service, making the stay an absolute pleasure. The hotel offers exceptional facilities, including a stunning spa and delicious cuisine in the Michelin-starred Restaurant Ralf Berendsen. While some guests found issues with the breakfast or room size, the overall experience is one of indulgence and luxury. The hotel is an ideal romantic getaway for couples thanks to its attention to detail, fantastic food and gorgeous surroundings.
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Categories
Boutique-style Hotel


Luxury Hotel


Hotel near Golf Courses


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Urban Residences Maastricht 2.3 km from Smeermaas
Aparthotel in Maastricht
8.4
Very Good
From $132
From $132
Info Summary of reviewsUrban Residences Maastricht offers an exceptional stay right in the heart of Maastricht, widely praised for its convenient and central location. Guests find its proximity to the city center and the famous Vrijthof square particularly appealing, allowing easy access to restaurants, shops and attractions on foot. Despite being situated in a bustling area, the accommodations offer a peaceful retreat from the city's noise.

The spacious, clean and modern apartments are a standout feature with well-equipped kitchens, high ceilings and chic furnishings that provide a luxurious ambiance. Visitors appreciate the added conveniences such as washing machines, dryers and complimentary bicycle rentals. The staff receives high marks for their friendliness and helpfulness, contributing significantly to the overall pleasant experience.

Cleanliness is generally well-regarded with many guests finding the apartments spotlessly clean and beautifully decorated, although there are occasional mentions of superficial cleaning and minor maintenance issues. The staff's attentiveness, politeness and willingness to assist with various needs further enhance the guest experience.

The WiFi quality presents a mixed picture with numerous guests enjoying a solid and fast internet connection, while others report weaker signals and occasional crashes. Parking solutions receive positive feedback for their convenience and affordability with secure garages nearby adding to the ease of stay.

For those keen on experiencing the vibrant nightlife of Maastricht, the location near lively bars and restaurants offers a festive atmosphere, although it may result in some evening noise. The beds generally receive positive reviews for comfort and cleanliness with some guests highlighting luxury features, although a few mention firmness and mattress quality concerns.

Overall, Urban Residences Maastricht combines a prime location with high-quality accommodations and excellent service, making it a highly recommended choice for visitors looking to enjoy the best of Maastricht.
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Categories
Luxury Aparthotel


Romantic Aparthotel


Aparthotel near Nightlife Spots


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De Stadswal 2.3 km from Smeermaas
Bed & Breakfast in Maastricht
9.1
Excellent
From $189
From $189
Info Categories
Bed & Breakfast near Nightlife Spots


Small Bed & Breakfast


4-Star Bed & Breakfast


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Dormio Resort Maastricht Castellum Apartments 2.3 km from Smeermaas
Apartments in Maastricht
8.8
Excellent
Info Summary of reviewsDormio Resort Maastricht Castellum Apartments offers an exceptional getaway just a short distance from the vibrant city of Maastricht. Nestled in a serene and picturesque setting, the resort combines tranquility with convenient access to urban attractions, providing an ideal environment for relaxation. Guests consistently praise the spacious and clean apartments, furnished with modern amenities and tasteful decor, making them perfect for families or groups. The resort's well-maintained facilities, including fully equipped kitchens and ensuite bathrooms, enhance the overall comfort and experience. An on-site bakery offering fresh rolls daily adds a delightful touch to the stay.

The friendly and accommodating staff receive high praise for their exceptional service, ensuring guest satisfaction from arrival to departure. A seamless breakfast experience is further elevated by the well-organized system at reception, with guests appreciating the quality of fresh bread and a good variety of options. The resort's restaurant, 't Proeflokaal, receives positive feedback for the quality of its meals, albeit at a higher cost.

Guests enjoy access to well-praised aquatic facilities, including communal and private pools, which add to the resort's appeal. Despite minor issues with water temperature and non-functioning features, the overall experience remains enjoyable, especially for families with children. The modern design of the resort is complemented by admired features like luxurious beds, although some mixed opinions on the softness and pillow comfort are noted.

Overall, Dormio Resort Maastricht Castellum Apartments stands out for its beautiful, luxurious accommodations, exceptional service, and peaceful location, making it a superb choice for travelers seeking both relaxation and proximity to the lively city of Maastricht.
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Luxury Apartment


Apartment with Swimming Pool

Indoor Pool    Outdoor Pool  


Apartment with Parking

EV charging stations  


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Dormio Hotel De Prins van Oranje 2.3 km from Smeermaas
Hotel in Maastricht
8.2
Very Good
From $116
From $116
Info Summary of reviewsDormio Hotel De Prins van Oranje, situated just outside Maastricht, offers a picturesque retreat amidst lush greenery, making it a favored location for those seeking tranquility without sacrificing proximity to city conveniences. Guests appreciate the serene ambiance, beautiful surroundings and the hotel's advantageous position near a golf course and natural park, allowing for picturesque bike rides and nature walks. Families and large groups find it particularly appealing due to its spacious and neatly maintained rooms and excellent facilities such as free parking and cycling paths.

Breakfast at the hotel earns mixed reviews; while the quality and variety impress many with fresh and delicious options including excellent pancakes, others find the selection somewhat limited and monotonous. Furthermore, operational issues such as delayed start times and occasional understaffing detract from the overall experience for some guests.

Dining in the hotel’s on-site restaurant is generally praised for its delicious food and pleasant ambiance, especially noted for exceptional experiences on certain evenings. However, advance reservations are necessary and the high prices and basic menu options sometimes disappoint. Furthermore, there are logistical issues such as occasional closures and unsatisfactory communication about meal availability.

The rooms at the Dormio Hotel De Prins van Oranje are widely commended for their spaciousness, cleanliness and modern decor. Guests often relax comfortably thanks to cozy beds, large bathrooms and efficient air conditioning and heating systems, though there are sporadic complaints about temperature control and dust.

Cleanliness across the hotel receives mixed feedback. While many guests note the modern and tidy rooms due to an efficient cleaning team, others report issues with specific areas such as dirty windows, stained carpets and neglected kitchen areas, indicating room for more consistent hygiene standards.

The staff are generally described as friendly, helpful and professional, especially at reception and in the kitchen. However, some guests experience unresponsive or cold interactions, particularly at the reception desk, pointing to inconsistent service quality.

Complimentary WiFi is available with guests appreciating its accessibility in public areas. However, the connection is often unreliable and there is a notable lack of in-room connectivity, which can be frustrating for those reliant on mobile data due to poor 4G reception in the area.

The hotel's wellness facilities, including a well-regarded spa and pool area, receive high praise. Guests particularly enjoy the expansive, beautiful spa environment and the various pool offerings, including a child-friendly pool with a slide. Despite some minor inconveniences such as additional costs for certain spa facilities and small pool size, the overall wellness experience is considered excellent.

Parking at the hotel is mostly positive with ample, free and secure spaces appreciated by many visitors. Some issues with overcrowding and confusion during peak times are noted but do not significantly detract from the overall convenience.

In summary, Dormio Hotel De Prins van Oranje is a serene and comfortable escape that combines natural beauty with accessibility to Maastricht’s center. Its clean and spacious accommodations, friendly staff and excellent facilities make it a desirable choice for travelers, though there is potential for improvement in breakfast variety, consistent cleanliness standards, dining logistics and WiFi reliability.
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Hotel near Golf Courses


Hotel with Spa


Family Friendly Hotel


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Stylish apartment in centre of Maastricht 2.3 km from Smeermaas
Apartment in Maastricht
Info Categories
Apartment with Free Wi-Fi


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Le Theatre 2.3 km from Smeermaas
Hotel in Maastricht
8.5
Very Good
From $133
From $133
Info Summary of reviewsLe Theatre, situated in the heart of Maastricht on Vrijthof square, has received outstanding commendations for its prime location. Guests repeatedly highlight the convenience of its central position, allowing easy access to the city’s main attractions, shops, cafes and restaurants, all within walking distance. The hotel's central yet tranquil atmosphere, coupled with well-maintained, spacious rooms featuring tasteful decor and beautiful views, solidifies its reputation as a prime spot for exploring the city.

The breakfast experience at Le Theatre is widely praised for its variety, quality and appealing presentation with a preference for the à la carte service over traditional buffets adding a personal touch. Guests enjoy dining on the terrace in a serene environment and the breakfast offerings are noted as a memorable part of the stay despite being slightly pricey.

The dining experience at Le Theatre is also positively received with guests enjoying the cozy restaurant ambiance and delicious meals. While a few drawbacks like the early closing time and occasional noise from the kitchen are mentioned, the overall sentiment remains favorable. The hotel offers versatile dining settings, accommodating both in-room meals and dining on the terrace, enhancing the bespoke experience for special occasions.

Rooms at Le Theatre receive high marks for their stylish decor, spaciousness and modern amenities. The luxurious touches, such as Rituals products, combined with the cleanliness and comfort of the accommodations, make for a pleasant stay. Despite occasional minor maintenance issues, the general consensus is that the rooms are inviting, comfortable and well-equipped.

The staff at Le Theatre are a significant highlight, receiving overwhelming praise for their friendliness, professionalism and attentiveness. Guests frequently note the warm welcomes and efficient service provided by the multilingual staff, enhancing the inclusive and welcoming atmosphere of the hotel. The dedication and hard work of the team contribute to a hospitable environment, making guests feel well cared for throughout their stay.

Parking options at Le Theatre are secure and convenient with many guests appreciating the private and underground facilities. Despite some mentions of high costs and occasional logistical challenges, the overall parking experience is positive and booking in advance is recommended for securing a spot.

For families, Le Theatre offers a comfortable and accommodating environment with additional amenities such as baby cots and cribs. While specific activities for children may be limited, the spacious rooms and central location make it a suitable choice for family stays.

Nightlife enthusiasts will find Le Theatre’s location ideal with numerous bars and clubs nearby, yet the hotel maintains a quiet atmosphere at night, ensuring a restful stay. The combination of its proximity to nightlife options and peaceful nighttime environment makes it a convenient choice for visitors.

Beds at Le Theatre are frequently praised for their comfort and size with many guests highlighting the excellent quality of the mattresses and bedding. Individual preferences regarding firmness may vary, but the overall feedback leans strongly towards a positive sleeping experience.

Overall, while some mixed feedback exists regarding Le Theatre’s four-star status and specific concerns about service quality and value for money, the general acclaim for its location, staff and comfort make it a highly recommended choice for travelers seeking a stylish, centrally located hotel in Maastricht.
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Categories
Boutique-style Hotel


Hotel near Golf Courses


Family Friendly Hotel


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B&B De Hofnar Maastricht 2.3 km from Smeermaas
Bed & Breakfast in Maastricht
8.2
Very Good
From $82
From $82
Info Summary of reviewsB&B De Hofnar Maastricht offers an exceptional experience for visitors, with its enviable location right at the heart of Maastricht being a standout feature. Situated close to the city's vibrant life yet offering a quiet retreat, guests find it easy to explore shops, restaurants, and attractions, including the festive Christmas market. The central positioning allows everything to be within walking distance, making it a preferred choice for many.

Breakfast at the B&B generally receives favorable reviews, with guests enjoying the variety and quality on offer. It is described as delicious, generous, and well-organized, making for a fulfilling start to the day. Though a few guests prefer simpler options, the breakfast adds to the convenience of staying at such a centrally located venue.

The rooms, housed in a beautiful historic building, are often praised for their cleanliness and charm. Despite varying in size, they are well-maintained, cozy, and equipped with necessary amenities. Some rooms offer delightful views, adding to their appeal. While there might be minor inconveniences like steep stairs, the overall atmosphere remains inviting and functional.

Cleanliness is a consistent highlight at B&B De Hofnar, with the property and rooms receiving high praise for their neatness and orderly presentation. The bathrooms are kept in excellent condition, contributing to a comforting atmosphere.

The staff are frequently commended for their warm and welcoming nature, ensuring a pleasant stay with friendly and helpful service. Their dedication to hospitality, along with personal touches from the owner, adds to the reliability and comfort of the stay.

Moreover, the beds at B&B De Hofnar are largely appreciated, providing a restful sleep experience. Although there are occasional mentions of preferences for mattress firmness, most guests find the sleeping arrangements comfortable and satisfactory.

Overall, B&B De Hofnar Maastricht impresses with its prime location, cozy accommodations, cleanliness, and outstanding staff, making it an appealing choice for travelers seeking a delightful stay amidst the cultural richness of Maastricht.
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Categories
Small Bed & Breakfast


Bed & Breakfast near Nightlife Spots


Cheap Bed & Breakfast


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Awesome Home In Rekem-Lanaken With Wifi 2.3 km from Smeermaas
Vacation Home in Bovenwezet
5.7
Rated
Info Categories
Dog Friendly Vacation Home


Vacation Home with Parking


3-Star Vacation Home


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Saillant Hotel Maastricht City Centre - Auping Hotel Partner 2.3 km from Smeermaas
Hotel in Maastricht
6.6
Rated
From $84
From $84
Info Summary of reviewsThe Saillant Hotel Maastricht City Centre - Auping Hotel Partner, located in the heart of Maastricht, is celebrated for its unbeatable location, making it a prime choice for those looking to explore the vibrant city. Situated directly at the Vrijthof, the hotel offers easy access to major attractions and events, particularly the renowned André Rieu concerts. This central placement is consistently highlighted as a major advantage by guests.

Breakfast at the hotel receives generally positive feedback, with many appreciating the diverse selections and attentive service provided by the staff, who often go above and beyond to meet guest needs. Despite some criticisms regarding the freshness and pricing of certain items, the overall breakfast experience is deemed satisfactory, nicely complementing the hotel's charming atmosphere.

The spacious rooms, many offering enchanting views of the Vrijthof, contribute to a comfortable stay, with commendations for both their size and the bathroom facilities. Some feedback points to the need for updates and improvements in cleanliness and maintenance, including cleaning inconsistencies and signs of wear in furniture. Guests with mobility concerns should note the challenges posed by the narrow, steep stairs.

Staff at Saillant Hotel Maastricht City Centre are frequently praised for their exceptional friendliness and helpfulness. Their multilingual capabilities and willingness to assist with local tips enhance the welcoming atmosphere and encourage guests to return. Despite occasional areas for improvement in service responsiveness, the overall sentiment is one of satisfaction with the team's accommodating nature.

The hotel's beds receive mixed reviews, with numerous guests appreciating the comfort and quality of mattresses, though some report issues such as hard pillows and shifting beds. Despite these mixed opinions, most find the sleeping arrangements satisfactory.

Overall, the Saillant Hotel Maastricht City Centre offers a compelling package with its strategic location, friendly staff, and comfortable accommodations, making it an attractive option for visitors seeking to immerse themselves in the lively city of Maastricht.
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Hotel near Nightlife Spots


3-Star Hotel


Hotel for Honeymoon


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Mansion 6 2.3 km from Smeermaas
Apartments in Maastricht
9.1
Excellent
From $192
From $192
Info Categories
Apartment for Adults Only


Accessible Apartment


4-Star Apartment


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Chalet met wellness 2.3 km from Smeermaas
Chalet in Lanaken
9.0
Excellent
Info Categories
Dog Friendly Chalet


Chalet with Parking


Small Chalet


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Artagnan 2.3 km from Smeermaas
Bed & Breakfast in Maastricht
8.5
Very Good
From $231
From $231
Info Summary of reviewsArtagnan in Maastricht is highly praised by guests for its exceptional blend of location, amenities, and hospitality, making it a favored choice for those visiting the city. The hotel's stunning location in a quiet residential area offers the perfect balance of tranquility and convenience, with easy access to Maastricht's vibrant heart and central attractions. The historical charm of the beautiful old house adds to its allure, and motorcyclists especially appreciate the secure underground parking.

The delightful breakfast experience at Artagnan is a highlight for many, with an extensive buffet that caters to diverse tastes. Guests consistently commend the variety, quality, and presentation of the offerings, with coffee often standing out as a favorite. The enjoyable ambiance enriches the breakfast experience, whether at the buffet or with the option of breakfast in bed.

Rooms at Artagnan exude a charming and cozy monumental ambiance, blending old and new furnishings. They cater to different needs, offering options for both short stays and larger groups. Guests appreciate the cleanliness, spacious bathrooms, and the warm hospitality provided by the host, which enhance the overall pleasant atmosphere.

Visitors also commend the exceptional hospitality of the staff, particularly highlighting the friendly and accommodating service. The owners and particularly Alie receive praise for their warm reception, impeccable organizational skills, and personal touch, ensuring that every guest feels welcome and cared for.

Another standout feature of Artagnan is its exceptional beds. Guests repeatedly describe them as cozy, comfortable, and capable of ensuring a restful night's sleep. The beds, along with their complementary pillows, leave a lasting impression, with some guests claiming them to be the best in Maastricht, highlighting their quality.

Overall, Artagnan is celebrated for providing a memorable experience through its perfect location, excellent amenities, and delightful service, contributing to its reputation as a top choice for those exploring Maastricht.
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Categories
Dog Friendly Bed & Breakfast


Small Bed & Breakfast


4-Star Bed & Breakfast


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Kruisherenhotel Maastricht - Oostwegel Collection, member of Design Hotels 2.3 km from Smeermaas
Hotel in Maastricht
8.6
Very Good
From $204
From $204
Info Summary of reviewsLocated in the heart of Maastricht, Kruisherenhotel Maastricht - Oostwegel Collection offers a unique blend of historical charm and modernity, housed within a beautifully adapted old monastery. This design hotel enjoys a prime location near major attractions such as the Meuse River, Vrijthof Square and bustling shopping streets, providing convenient access to the city's riches while offering a peaceful retreat.

Guests continuously praise the hotel’s breakfast experience set in the historic nave's mezzanine, featuring a high-quality buffet with fresh, varied offerings and attentive service. Despite some criticisms about price and occasional service hiccups, the breakfast experience remains a highlight for many visitors.

Dinner at the in-house restaurant, Spencers, is similarly well-regarded for its gourmet quality and excellent wine pairings. While some diners note high prices, limited choices and occasional service disruptions, the overall dining experience is recommended, especially for those who appreciate gourmet cuisine in a striking setting.

The rooms at Kruisherenhotel feature a thoughtful blend of historical elements and contemporary design. Guests frequently describe them as spacious, beautifully decorated and clean, although there are mentions of smaller, less accessible attic rooms. Issues such as varied temperature control and noise from nearby streets are noted, but the general consensus reflects satisfaction with the unique and comfortable accommodations.

Cleanliness is a strong point with many areas described as spotless and well-maintained. However, some less visible spots, such as behind mirrors and tight breakfast areas, occasionally show lapses in cleanliness.

The hotel's staff receive consistent commendation for their friendliness, attentiveness and professional service, contributing significantly to the overall positive experience. Exceptional service from reception to valet, coupled with personal touches like a champagne reception, enhances guests' stays.

However, the hotel's WiFi service faces consistent criticism for being slow, intermittent and unreliable, indicating a need for improvement. Parking services receive mixed reviews; while valet parking is praised for its convenience and efficiency, high costs and logistical challenges are noted as drawbacks. Additionally, the lack of a dedicated EV charging infrastructure poses inconvenience to guests with electric vehicles.

For families, the hotel offers a welcoming environment with attentive service tailored to younger guests, ensuring a comfortable and enjoyable stay for all family members. Convenient dining and appropriately furnished rooms further cater to family needs.

The hotel's central location also makes it ideal for exploring Maastricht's vibrant nightlife, although some noise from nearby nightlife spots may carry into the rooms, potentially disrupting sleep.

Overall, Kruisherenhotel Maastricht - Oostwegel Collection, a member of Design Hotels, stands out for its exceptional location, impressive historical and modern decor and attentive service. Minor improvements in room allocation, WiFi service and specific amenities will elevate the experience further, making it an appealing choice for travelers looking to explore Maastricht.
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Boutique-style Hotel


Luxury Hotel


Hotel Taking Steps Towards Sustainability


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Villa kleinwellness 2.3 km from Smeermaas
Bed & Breakfast in Lanaken
8.0
Very Good
Info Categories
Small Bed & Breakfast


Bed & Breakfast with Free Wi-Fi


Bed & Breakfast with Parking


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Hotel Britannique 2.3 km from Smeermaas
Hotel in Maastricht
8.2
Very Good
From $258
From $258
Info Summary of reviewsHotel Britannique, situated in the vibrant heart of Maastricht, is celebrated for its outstanding location, elegant accommodations, and exceptional service. Positioned right on the iconic Vrijthof, the hotel offers easy access to the city's rich array of attractions, charming shops, and diverse restaurants, making it an ideal choice for sightseers. Guests rave about the beautifully designed, spacious rooms that exude both luxury and coziness, with standout features such as modern bathrooms and incredibly comfortable beds. The unique views from the renovated rooms further enhance the experience.

The hotel consistently impresses guests with its impeccable cleanliness and attention to detail, with neat, chic, and modern rooms that are well-maintained. While some minor issues like noise from the vibrant nightlife and occasional mold in shower grout are noted, the overall feedback is overwhelmingly positive.

The breakfast experience at Hotel Britannique is mostly praised for its excellent, generous offerings, although there are mixed opinions about the additional charge for breakfast. Despite this, guests find the attentive service and delicious selections a delightful start to their day.

The staff at the hotel receive high praise for their friendliness, professionalism, and willingness to help, contributing significantly to an overall pleasant stay. Their warm hospitality ensures guests feel welcome and well taken care of, positioning Hotel Britannique as a welcoming home away from home.

Overall, Hotel Britannique stands out as a top choice for travelers seeking a blend of style, comfort, and a desirable location in the heart of Maastricht.
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Categories
Luxury Hotel


Hotel near Golf Courses


Hotel for Honeymoon


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Star of Maastricht 2.3 km from Smeermaas
Apartment in Maastricht
9.7
Excellent
From $163
From $163
Info Categories
Apartment near Nightlife Spots


Apartment with Free Wi-Fi


Apartment for Adults Only


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Huisje Mezengroet 2.3 km from Smeermaas
Vacation Home in Lanaken
8.8
Excellent
Info Categories
4-Star Vacation Home


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naMaaStay 2.3 km from Smeermaas
Apartment in Maastricht
Info Categories
Apartment with Parking

EV charging stations  


Apartment with Free Wi-Fi


3-Star Apartment


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Bed & breakfast Mestreech 2.4 km from Smeermaas
Chalet in Maastricht
9.1
Excellent
Info Categories
Small Chalet


4-Star Chalet


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