Dolina Charlotty Resort&Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsDolina Charlotty Resort & Spa consistently impresses guests with its exceptional location, serene natural surroundings and rich assortment of activities. Nestled close to a lake, forest and sea, the resort offers a picturesque and tranquil setting ideal for relaxation and nature walks. Its proximity to Ustka and ease of access adds to its convenience, especially for families with children who can enjoy various attractions including a zoo and seal sanctuary.
The breakfast experience receives overwhelming praise due to its extensive, varied selection and high-quality regional products. Guests describe it as delicious and hearty, often calling it excellent or outstanding. The dinner experience, particularly the à la carte offerings, also garners commendation for its composition, taste and presentation, though the buffet-style meals have room for improvement.
Room cleanliness is another strong point with housekeeping frequently commended for maintaining tidy spaces. Essential amenities, such as kettles and refrigerators, add to the convenience. However, the rooms are noted as somewhat dated and in need of renovation and some guests find the beds and room sizes less than ideal.
The staff's friendliness and professionalism significantly enhance the guest experience across various facilities, from reception to the restaurant and spa.
The resort’s spa is a standout feature, highly praised for its serene atmosphere, great pool and quality treatments. However, guests reported issues with the gym equipment and noted that, despite the generally pleasant and clean pool area, there were some concerns like the water temperature and maintenance needs.
Dolina Charlotty is particularly noted for being family-friendly, offering a range of activities to keep children entertained and engaged, such as daily animations, a playroom and a zoo. Complementing this are facilities beneficial to adults, including a well-equipped gym and serene spa.
Pet owners also appreciate the dog-friendly policy, making it a great option for guests traveling with their pets. Yet, some areas like the Wi-Fi connection and certain room details need attention to improve the overall guest experience.
Overall, Dolina Charlotty Resort & Spa presents a fantastic destination for both family getaways and those seeking relaxation with strong points in location, service, cleanliness and spa amenities.
Categories
The breakfast experience receives overwhelming praise due to its extensive, varied selection and high-quality regional products. Guests describe it as delicious and hearty, often calling it excellent or outstanding. The dinner experience, particularly the à la carte offerings, also garners commendation for its composition, taste and presentation, though the buffet-style meals have room for improvement.
Room cleanliness is another strong point with housekeeping frequently commended for maintaining tidy spaces. Essential amenities, such as kettles and refrigerators, add to the convenience. However, the rooms are noted as somewhat dated and in need of renovation and some guests find the beds and room sizes less than ideal.
The staff's friendliness and professionalism significantly enhance the guest experience across various facilities, from reception to the restaurant and spa.
The resort’s spa is a standout feature, highly praised for its serene atmosphere, great pool and quality treatments. However, guests reported issues with the gym equipment and noted that, despite the generally pleasant and clean pool area, there were some concerns like the water temperature and maintenance needs.
Dolina Charlotty is particularly noted for being family-friendly, offering a range of activities to keep children entertained and engaged, such as daily animations, a playroom and a zoo. Complementing this are facilities beneficial to adults, including a well-equipped gym and serene spa.
Pet owners also appreciate the dog-friendly policy, making it a great option for guests traveling with their pets. Yet, some areas like the Wi-Fi connection and certain room details need attention to improve the overall guest experience.
Overall, Dolina Charlotty Resort & Spa presents a fantastic destination for both family getaways and those seeking relaxation with strong points in location, service, cleanliness and spa amenities.
Resort with Spa
This resort boasts an extensive spa, Spa Bali Hai, offering a wide range of treatments including hot stone massages, facials, body wraps, and body scrubs. It also features a fitness center, indoor pool, multiple restaurants, and a free kid's club.
Family Friendly Resort
This resort offers a wide range of family-friendly amenities including a free kids' club, two restaurants, and a spa with various treatments. There's also an indoor pool, a bar/lounge, and a fitness center. Activities like horseback riding and kayaking are available nearby.
Dog Friendly Resort
This resort offers a wide range of amenities suitable for both guests and their dogs, including spacious grounds for walks and possibly dedicated pet services. The resort setting provides a relaxing environment for both humans and animals.
Romantic Resort
This resort and spa offers a range of amenities and activities in a natural setting. The combination of relaxation and outdoor opportunities makes it suitable for a romantic escape.
Resort with Swimming Pool
This resort features an indoor pool, spa with massages, body treatments, and facials. It also offers recreational amenities such as a sauna, a fitness center, and a free children's club.
Heated Pool Indoor Pool
Business Resort
This resort offers extensive business facilities, including a business center, a conference center, and 2 meeting rooms spanning 3767 square feet. It provides a comfortable environment with amenities suitable for both work and relaxation.
Accessible Resort
This resort offers wheelchair accessibility and a step-free path to the entrance. It features a full-service spa with massage and treatment rooms, an indoor pool, and a fitness center.
Resort with Gym
This resort features a fitness center, an indoor pool, and a full-service spa with 14 treatment rooms, including hot stone massages, facials, body wraps, a mud bath, a sauna, and a Turkish bath/hammam. It also offers various recreational activities like beach volleyball, cycling, and horse riding.
Resort with Indoor Pool
This resort features a large indoor swimming pool measuring 18x6.5m with various water attractions, a jacuzzi, and a paddling pool with a fountain for children. It is part of a wellness area that includes saunas.
Resort with Heated Pool
This resort offers a wellness haven with indoor heated swimming pools, saunas, and a steam room. It also features a spa with various treatments and activities like bowling, cycling, and horseback riding.
Guest Reviews
Dolina Charlotty Resort & Spa boasts an exceptional location admired by many guests for its picturesque and tranquil setting. The hotel is beautifully situated amidst serene surroundings with plenty of space for walking and enjoying nature. It's in a quiet area with stunning views, close to a lake, forest and the sea, making it a perfect place for relaxation and walks.
The property's proximity to Ustka and the ease of accessing Słupsk, Ustka or Jarosławiec add to its convenience. The hotel offers a charming environment that appeals to families with children thanks to various attractions, including a zoo, a seal sanctuary and numerous outdoor activities. The beautifully arranged area and natural surroundings enhance the overall experience, making it appealing throughout the year.
Despite some mentions of the area being somewhat neglected, the positive feedback overwhelmingly highlights the hotel's fantastic location, exceptional service, rich wellness facilities and the peaceful, beautiful nature that envelops it. This makes Dolina Charlotty Resort & Spa an excellent spot for relaxation and a rejuvenating escape.
The breakfast at Dolina Charlotty Resort&Spa receives overwhelmingly positive feedback from guests. The reviews highlight an extensive and varied selection that caters to a wide range of tastes, from fresh fruit and salads to freshly baked pancakes starting at 8 AM. The breakfasts are frequently described as delicious, hearty and featuring high-quality, regional products. The buffet style offers a rich and diverse array of dishes, ensuring that everyone finds something to their liking. Cleanliness and the overall presentation of the breakfast also receive commendation. Despite a few mentions of monotony and limited selection, the general consensus is that the breakfast is fantastic with many guests describing it as excellent or outstanding. Additionally, the breakfast experience is complemented by the beautiful surrounding areas and numerous attractions for children, making it a delightful start to the day.
The dinner experience at Dolina Charlotty Resort & Spa presents a mix of reactions, but many guests highlight notable positives. The à la carte dishes receive significant praise for their excellent composition, delicious taste and beautiful presentation, often accompanied by reasonable prices. The restaurant itself is often described as providing very good food and service with some guests calling the dishes amazing and the food quality commendable. There's a variety of dishes served at the inn, set in a charming atmosphere, making it appealing for diverse palates, including the pickiest of eaters.
However, some guests report mixed feelings about the buffet-style dinner options, citing that they quickly run out and are not replenished efficiently. There are also comments about cold and unappetizing food occasionally detracting from the experience. The selection can sometimes be limited and for others, the dinner prices seem too high for the offered quality and variety. A modest choice of dishes at dinner from the menu has also been noted.
In summary, the restaurant shines with its à la carte offerings and service, though some inconsistencies and occasional issues with buffet-style meals and pricing might need addressing to meet every guest's expectations.
Visitors to Dolina Charlotty Resort & Spa have shared a range of experiences regarding the rooms. A consistent highlight among many guests is the cleanliness; the rooms are frequently described as very clean with housekeeping available upon request. Visitors appreciate the presence of essential amenities like kettles, refrigerators and hairdryers, which add to the convenience factor.
Comfort seems to be hit or miss with several guests noting the beds as comfortable, while others found them too narrow or the mattresses in need of replacement. The decor, on the other hand, appears to be quite dated and several guests have remarked that both the rooms and bathrooms show signs of wear and could benefit from renovation.
Room size has been a point of critique with some finding them cramped, especially for families. The lack of air conditioning has also been a common complaint, making the rooms stuffy during the hotter days. Despite these concerns, the rooms are generally quiet, contributing to a peaceful stay.
Overall, while the cleanliness and basic amenities receive positive remarks, there is a clear consensus that the rooms could use some modernization and refurbishment to match the expectations aligned with the resort’s pricing.
Guests at Dolina Charlotty Resort&Spa have expressed mixed feelings regarding the beds at the hotel. While some found the beds to be comfortable and cozy, many others reported issues such as mattresses being too hard, the presence of uncomfortable springs and beds that were either too small or visibly sinking. Several reviewers noted the double beds were particularly narrow with one mentioning a bed size of 140 cm being inadequate. Additionally, some guests highlighted that the mattresses lacked comfort, leading to an overall unsatisfactory sleeping experience. Alongside these bed concerns, there were mentions of uncomfortable pillows and other room discomforts such as stuffiness and creaking doors.
Dolina Charlotty Resort&Spa offers a varying experience in terms of cleanliness with a generally positive impression. Guests often describe the hotel, including the rooms and spa areas, as very clean, tidy and well-maintained. Many found the cleanliness satisfactory, noting that rooms were regularly cleaned, comfortable and pleasant. The food also received praise for being clean and of high quality.
However, there are several mentions indicating the need for overall maintenance, particularly in the rooms and bathrooms. Some guests pointed out issues such as stained carpets, dirty and torn curtains and bathrooms that require renovation with specific complaints about showers and windows. Additionally, some attractions around the property appear neglected, affecting the overall experience.
While cleanliness around the facility and maintained areas like the spa and rooms is commendable, attention to detail in certain areas could enhance the guest experience significantly.
Dolina Charlotty Resort & Spa is often praised for its exceptionally friendly and helpful staff. Guests consistently highlight the professionalism, cheerfulness and welcoming nature of the hotel personnel. From the reception to the restaurant and spa, the staff's service stands out, providing a pleasant and accommodating experience.
Visitors commend the reception staff for their politeness and professionalism with specific accolades for their prompt problem-solving abilities and friendly demeanor. The restaurant staff, while generally described as nice and courteous, did receive mixed reviews regarding their training and attentiveness. Notably, the spa services and the staff's assistance in this area received high marks, enhancing guests' overall experience.
Overall, the resort's staff is consistently described as friendly, smiling and eager to help, contributing significantly to the positive experiences of the guests. The staff's dedication to ensuring a comfortable stay, along with their approachable and solution-oriented attitude, leaves a lasting impression on visitors.
At the Dolina Charlotty Resort&Spa, the Wi-Fi seems to leave much to be desired. Multiple guests have highlighted issues such as instability, frequent disconnections and overall weak internet strength, making remote work challenging. The network also appears to be unsecured, raising concerns about safety and efficiency. While these reviews provide a clear picture of the Wi-Fi challenges at the resort, travelers seeking a reliable internet connection for business or personal use might need to consider this aspect when planning their stay. Additionally, it is noted that there are no observed COVID-19 related safety measures, like mask mandates or availability of sanitizers, which may be a consideration for health-conscious visitors.
Dolina Charlotty Resort & Spa stands out prominently for its impressive and atmospheric spa facilities. The spa area is described as a fairy tale, offering a quiet and relaxing environment. With a great pool, jacuzzi and saunas, guests find the facilities to be top-level and highly commendable. The service at the spa receives much praise with many admiring the friendliness and talent of the staff.
The treatments, including body and facial services, are widely appreciated for their variety and quality. Several visitors mentioned experiencing the best massages of their lives, underscoring the exceptional quality of care provided. Despite a lack of private changing rooms, the overall experience remains highly recommended.
The surroundings and views add to the allure of the spa, making it a fantastic place for relaxation. Spa Bali Hai, in particular, garners high accolades for its amazing treatments. Additionally, the resort offers numerous attractions and delicious cuisine, enhancing the overall guest experience.
In summary, the spa at Dolina Charlotty Resort & Spa is a standout feature, praised for its atmosphere, service and high-quality treatments, making it a place worth recommending for anyone seeking relaxation and rejuvenation.
The gym at Dolina Charlotty Resort & Spa has received mixed reviews from guests. While it is described as a well-equipped facility for a resort of its kind, several pieces of equipment, notably the treadmills and a bicycle, were reported as broken and turned off. Despite these issues, the hotel offers excellent overall facilities, including a nice pool area and a bar and ample attractions catering to both children and adults.
The pool facilities at Dolina Charlotty Resort&Spa are generally well-regarded by guests for their pleasant and clean atmosphere. The pool area is described as large and aesthetically pleasing, complete with a variety of saunas that are highly recommendable. Guests find the water temperature to be mostly pleasant and warm, enhancing the pool experience.
However, some reviews highlight issues such as the water occasionally being too cold and the pool itself being too small for the number of guests. Additionally, the pool area is sometimes considered outdated and worn out with specific complaints regarding the children's paddling pool being dirty.
The jacuzzi has been noted as frequently unavailable due to maintenance work and there are limited water attractions for children. Despite these drawbacks, the pool remains a positive feature of the resort, contributing significantly to the overall experience, particularly given its pleasant atmosphere and well-equipped accompanying facilities.
Dolina Charlotty Resort & Spa emerges as a fantastic destination for families seeking a memorable getaway. The resort is widely praised for its extensive range of activities designed to keep children entertained and engaged. Visitors consistently mention the daily animations and a variety of attractions that ensure kids are never bored. The hotel’s amenities include a playroom, a playground and a special children's menu, making it especially accommodating for families with young children.
The spacious grounds offer ample room for walks, complemented by the presence of a pool, a spa and the innovative zoo arrangement which earns high marks for creativity and resident amenities. Guests commend the resort’s location, noting it as an ideal spot for family visits. The friendly service and excellent facilities for both adults and children are frequently highlighted as well. Parents particularly appreciate the serene atmosphere of the small pool and the well-equipped gym.
With delightful features like a seal sanctuary and a monkey grove, coupled with a beautiful natural backdrop full of greenery and the sound of birds, the resort caters exceptionally well to both young and old alike. Bolstering its family-friendly reputation, the resort receives numerous recommendations as a perfect destination for family stays. In sum, Dolina Charlotty Resort & Spa offers a blend of relaxation and engaging activities, making it an excellent choice for a family adventure.
Dolina Charlotty Resort & Spa is highly praised for its dog-friendly facilities and services. Guests appreciate the open and welcoming attitude towards dogs, making it an ideal destination for pet owners. The resort allows pets for a fee of 70 PLN per night, which many consider a reasonable cost for the convenience offered. The friendly service and pet-welcoming environment contribute to a positive experience for those traveling with their furry companions. Located near attractions such as a zoo with swimming options, it provides ample opportunities for enjoyable outings with pets. Overall, it is recommended for pet-friendly stays.
Location Show Map
Location
The property's proximity to Ustka and the ease of accessing Słupsk, Ustka or Jarosławiec add to its convenience. The hotel offers a charming environment that appeals to families with children thanks to various attractions, including a zoo, a seal sanctuary and numerous outdoor activities. The beautifully arranged area and natural surroundings enhance the overall experience, making it appealing throughout the year.
Despite some mentions of the area being somewhat neglected, the positive feedback overwhelmingly highlights the hotel's fantastic location, exceptional service, rich wellness facilities and the peaceful, beautiful nature that envelops it. This makes Dolina Charlotty Resort & Spa an excellent spot for relaxation and a rejuvenating escape.
Breakfast
Dinner
However, some guests report mixed feelings about the buffet-style dinner options, citing that they quickly run out and are not replenished efficiently. There are also comments about cold and unappetizing food occasionally detracting from the experience. The selection can sometimes be limited and for others, the dinner prices seem too high for the offered quality and variety. A modest choice of dishes at dinner from the menu has also been noted.
In summary, the restaurant shines with its à la carte offerings and service, though some inconsistencies and occasional issues with buffet-style meals and pricing might need addressing to meet every guest's expectations.
Rooms
Comfort seems to be hit or miss with several guests noting the beds as comfortable, while others found them too narrow or the mattresses in need of replacement. The decor, on the other hand, appears to be quite dated and several guests have remarked that both the rooms and bathrooms show signs of wear and could benefit from renovation.
Room size has been a point of critique with some finding them cramped, especially for families. The lack of air conditioning has also been a common complaint, making the rooms stuffy during the hotter days. Despite these concerns, the rooms are generally quiet, contributing to a peaceful stay.
Overall, while the cleanliness and basic amenities receive positive remarks, there is a clear consensus that the rooms could use some modernization and refurbishment to match the expectations aligned with the resort’s pricing.
Beds
Cleanliness
However, there are several mentions indicating the need for overall maintenance, particularly in the rooms and bathrooms. Some guests pointed out issues such as stained carpets, dirty and torn curtains and bathrooms that require renovation with specific complaints about showers and windows. Additionally, some attractions around the property appear neglected, affecting the overall experience.
While cleanliness around the facility and maintained areas like the spa and rooms is commendable, attention to detail in certain areas could enhance the guest experience significantly.
Staff
Visitors commend the reception staff for their politeness and professionalism with specific accolades for their prompt problem-solving abilities and friendly demeanor. The restaurant staff, while generally described as nice and courteous, did receive mixed reviews regarding their training and attentiveness. Notably, the spa services and the staff's assistance in this area received high marks, enhancing guests' overall experience.
Overall, the resort's staff is consistently described as friendly, smiling and eager to help, contributing significantly to the positive experiences of the guests. The staff's dedication to ensuring a comfortable stay, along with their approachable and solution-oriented attitude, leaves a lasting impression on visitors.
Wi-Fi
Spa
The treatments, including body and facial services, are widely appreciated for their variety and quality. Several visitors mentioned experiencing the best massages of their lives, underscoring the exceptional quality of care provided. Despite a lack of private changing rooms, the overall experience remains highly recommended.
The surroundings and views add to the allure of the spa, making it a fantastic place for relaxation. Spa Bali Hai, in particular, garners high accolades for its amazing treatments. Additionally, the resort offers numerous attractions and delicious cuisine, enhancing the overall guest experience.
In summary, the spa at Dolina Charlotty Resort & Spa is a standout feature, praised for its atmosphere, service and high-quality treatments, making it a place worth recommending for anyone seeking relaxation and rejuvenation.
Gym
Pool
However, some reviews highlight issues such as the water occasionally being too cold and the pool itself being too small for the number of guests. Additionally, the pool area is sometimes considered outdated and worn out with specific complaints regarding the children's paddling pool being dirty.
The jacuzzi has been noted as frequently unavailable due to maintenance work and there are limited water attractions for children. Despite these drawbacks, the pool remains a positive feature of the resort, contributing significantly to the overall experience, particularly given its pleasant atmosphere and well-equipped accompanying facilities.
Family
The spacious grounds offer ample room for walks, complemented by the presence of a pool, a spa and the innovative zoo arrangement which earns high marks for creativity and resident amenities. Guests commend the resort’s location, noting it as an ideal spot for family visits. The friendly service and excellent facilities for both adults and children are frequently highlighted as well. Parents particularly appreciate the serene atmosphere of the small pool and the well-equipped gym.
With delightful features like a seal sanctuary and a monkey grove, coupled with a beautiful natural backdrop full of greenery and the sound of birds, the resort caters exceptionally well to both young and old alike. Bolstering its family-friendly reputation, the resort receives numerous recommendations as a perfect destination for family stays. In sum, Dolina Charlotty Resort & Spa offers a blend of relaxation and engaging activities, making it an excellent choice for a family adventure.
Dog Friendly
Yes, Dolina Charlotty Resort&Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Dolina Charlotty Resort&Spa.
Yes, Dolina Charlotty Resort&Spa welcomes dogs.
No, parking facilities aren't available at Dolina Charlotty Resort&Spa.
Yes, Dolina Charlotty Resort&Spa has a gym.
Location Show Map
More Options
