Fletcher Hotel-Restaurant de Dikke van Dale
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Summary of reviewsFletcher Hotel-Restaurant de Dikke van Dale in Sluis offers guests a picturesque and convenient location, providing easy access to the charming town center, beautiful coastal areas and various outdoor activities. The historical building and tranquil surroundings add elegance and peace to the stay, complemented by ample parking facilities, including options for electric vehicles and bicycles.
The breakfast at the hotel receives high praise for its generous and varied selection, consistently satisfying guests with its high quality and delicious offerings. Freshly replenished items and a pleasant ambiance contribute to a positive start to the day. Although dinner experiences are mixed, many appreciate the delicious cuisine and pleasant dining environment, despite occasional issues with service efficiency and food availability.
Rooms are spacious and clean with guests enjoying modern bathrooms and quiet areas. However, many rooms appear outdated and lack modern amenities like air conditioning and minibars. Despite these drawbacks, the rooms are generally comfortable and charming, though a refresh is needed to meet contemporary standards.
Cleanliness receives mixed reviews with some guests finding the hotel clean and tidy, while others note issues with dust, mold and stained carpets. Effective cleanliness practices would improve the overall guest experience.
Staff at the hotel are frequently praised for their friendliness and helpfulness, despite occasional issues with service efficiency due to staff shortages. The Wi-Fi service is generally good, though some guests experience weak signals and connectivity problems.
Parking facilities are highly acclaimed, offering convenient and ample spaces, adding to the overall guest satisfaction. Beds receive mixed feedback with many finding them comfortable while others experience discomfort due to softness or sagging.
Despite holding a four-star rating, the hotel's amenities and services often fall short of expectations with many guests suggesting it aligns more with three-star standards. Accessibility is a strong point with facilities well-suited for travelers with disabilities or seniors, ensuring convenient navigation and a stress-free environment.
The onsite casino offers extended nighttime entertainment but is noted for being less well-maintained and occasionally noisy. Overall, Fletcher Hotel-Restaurant de Dikke van Dale provides a charming and convenient stay with some areas needing improvement to fully meet modern expectations.
Categories
The breakfast at the hotel receives high praise for its generous and varied selection, consistently satisfying guests with its high quality and delicious offerings. Freshly replenished items and a pleasant ambiance contribute to a positive start to the day. Although dinner experiences are mixed, many appreciate the delicious cuisine and pleasant dining environment, despite occasional issues with service efficiency and food availability.
Rooms are spacious and clean with guests enjoying modern bathrooms and quiet areas. However, many rooms appear outdated and lack modern amenities like air conditioning and minibars. Despite these drawbacks, the rooms are generally comfortable and charming, though a refresh is needed to meet contemporary standards.
Cleanliness receives mixed reviews with some guests finding the hotel clean and tidy, while others note issues with dust, mold and stained carpets. Effective cleanliness practices would improve the overall guest experience.
Staff at the hotel are frequently praised for their friendliness and helpfulness, despite occasional issues with service efficiency due to staff shortages. The Wi-Fi service is generally good, though some guests experience weak signals and connectivity problems.
Parking facilities are highly acclaimed, offering convenient and ample spaces, adding to the overall guest satisfaction. Beds receive mixed feedback with many finding them comfortable while others experience discomfort due to softness or sagging.
Despite holding a four-star rating, the hotel's amenities and services often fall short of expectations with many guests suggesting it aligns more with three-star standards. Accessibility is a strong point with facilities well-suited for travelers with disabilities or seniors, ensuring convenient navigation and a stress-free environment.
The onsite casino offers extended nighttime entertainment but is noted for being less well-maintained and occasionally noisy. Overall, Fletcher Hotel-Restaurant de Dikke van Dale provides a charming and convenient stay with some areas needing improvement to fully meet modern expectations.
Hotel with Parking
This hotel provides extensive free parking facilities, including both above-ground spaces and an easily accessible underground garage. Secure parking is available for both cars and bicycles, enhancing convenience and safety for guests.
EV charging stations
Hotel with EV Charging Stations
This hotel provides an EV charging station on site and free self-parking. It is conveniently located in Sluis and offers a restaurant and other amenities.
4-Star Hotel
Housed in a former monastery, this 4-star hotel offers a classic atmosphere with modern comfort. It features a restaurant and a cellar bar.
Historic Hotel
Casino Hotel
Romantic Hotel
Accessible Hotel
Guest Reviews
Situated in the picturesque and cozy town of Sluis, the Fletcher Hotel-Restaurant de Dikke van Dale offers an excellent location for visitors looking to explore the region. Its proximity to the city center allows guests to walk just a few minutes to discover the charming shops, restaurants and vibrant atmosphere Sluis has to offer. The hotel’s position near various beautiful coastal towns such as Cadzand and Nieuwvliet and close to biking and walking trails, makes it ideal for outdoor activities and leisurely strolls.
Guests appreciate the stunning and historical building that houses the hotel, a former convent, which adds a touch of charm and elegance to their stay. The tranquil surroundings provide a peaceful setting, perfect for a relaxing break. Convenient amenities such as ample parking, including facilities for electric vehicles and bicycles, contribute to the overall positive experience.
The hotel’s central location allows easy access to local attractions and the proximity to the sea is a great advantage for those looking to enjoy beach outings. Whether exploring the lively events in the town or taking scenic bike rides through the beautiful landscape, guests find the hotel’s placement to be ideally suited for a variety of activities.
Overall, the convenient and scenic location of Fletcher Hotel-Restaurant de Dikke van Dale stands out as a key highlight, offering easy access to the best of Sluis and its surrounding areas.
Guests of Fletcher Hotel-Restaurant de Dikke van Dale generally praise the breakfast experience as being consistently positive and satisfying. The breakfast buffet is notable for its generous and varied selection, offering everything from hearty English options to healthier choices like yogurt and fruit. Many reviewers highlighted the high quality and extensive array of offerings, describing the food as delicious and well-catered with some even calling it excellent and fantastic.
A significant number of guests appreciated the plentiful and fresh choices, emphasizing the ongoing replenishment of items to ensure variety and availability. The ambiance and setting of the breakfast room were largely well-received, although a few noted that the arrangement could be more logical or that the room could be brighter and maintained better.
Despite some minor criticisms regarding specific items not being refilled quickly enough, occasional cold items or a more basic offering compared to other hotels experienced by guests, the overall sentiment remains overwhelmingly positive. The breakfast at Fletcher Hotel-Restaurant de Dikke van Dale stands out as a satisfying and enjoyable start to the day, keeping up with the standards expected from a well-regarded establishment.
Fletcher Hotel-Restaurant de Dikke van Dale offers an eclectic dining experience that has garnered mixed reviews from guests. On the positive side, many guests praised the restaurant for its delicious food and great cuisine, often describing their dinner as excellent or delicious. The quality of the meals was frequently highlighted and some noted the good value for money. The ambiance of the restaurant is also appreciated, providing a nice and pleasant dining environment.
However, there are notable criticisms to consider. Some guests found the food disappointing with specific complaints about it being lukewarm or not fresh. Limited menu choices and instances of dishes being out of stock were common points of dissatisfaction. Issues such as long waiting times to order, small portions and the absence of certain advertised items like fresh orange juice and croissants also surfaced. Guests also mentioned a shortage of staff, which may have impacted their dining experience.
In summary, while the restaurant at Fletcher Hotel-Restaurant de Dikke van Dale has its strengths in terms of delicious food and a pleasant atmosphere, there are inconsistencies in service and food quality that future diners should be aware of.
The rooms at Fletcher Hotel-Restaurant de Dikke van Dale are a mixed bag, characterized predominantly by their spaciousness and cleanliness. Many guests appreciated the large rooms, some with balconies or terraces, providing extra comfort and a pleasant space to relax. The bathrooms often received positive remarks for being modern and equipped with both bathtubs and showers, matching the guests' expectations.
However, the overall impression is that the rooms are outdated and in dire need of renovation. Common issues include old and worn-out furniture, peeling wallpaper and dated decor. The lack of modern amenities such as air conditioning, refrigerators and minibars was a recurring complaint, highlighting a mismatch between the room's state and the hotel’s star rating. Some rooms were excessively warm, poorly ventilated and occasionally not as clean as guests expected.
Despite these drawbacks, the rooms were generally described as cozy and charming with some locating in quiet areas providing a favorable aspect for a comfortable stay. Regular maintenance issues and inconsistent cleanliness standards were noted but did not overshadow the other more positive aspects for many guests.
In summary, while the rooms offer considerable space and comfort, a refresh in decor and amenities are needed to meet modern expectations and enhance the overall guest experience.
The beds at Fletcher Hotel-Restaurant de Dikke van Dale receive a mixed reception from guests with a noticeable number of positive remarks highlighting the comfort and size of the beds. Many guests noted that the beds were large and offered a comfortable sleep with some praising the bedding quality and cleanliness. A fair share of visitors described their beds as very comfortable, good for a restful night and paired with other positive room features like clean accommodations and effective showers.
However, a significant portion of reviews also pointed out issues related to bed comfort. Several guests experienced back pain and found the beds excessively soft or sagging, making sleep challenging. Instances were also cited where the beds were poorly made, pillows were subpar or beds were too close together without enough space. These negative aspects contributed to some unpleasant stays with softness and separation of mattresses being recurrent complaints.
Overall, while many guests enjoyed a pleasant sleep experience in spacious and comfortable beds, others faced discomfort, indicating inconsistency in bed quality across different rooms.
Fletcher Hotel-Restaurant de Dikke van Dale's cleanliness receives mixed reviews from guests. On the positive side, many guests found the hotel and rooms to be clean, neat and hygienic. Some highlighted the clean and spacious rooms, tidy bathrooms and freshly cleaned spaces. The establishment also received positive remarks for its cleanliness and quiet environment, contributing to a pleasant stay.
However, numerous reviews pointed out significant issues with cleanliness. Many guests were disappointed with the level of dust, musty smells and visible mold in bathrooms and window frames. The carpets throughout the hotel were often described as dirty, damaged or loose, posing potential tripping hazards. Several rooms were found to be unclean upon arrival with guests citing uncleaned dust, stained carpets and remnants of previous occupants like dirty dishes and uncleaned bathrooms.
Overall, while some guests had a satisfactory experience regarding cleanliness, others found it lacking, indicating inconsistencies in the hotel's housekeeping standards. Regular and thorough cleaning efforts could be improved to enhance the overall guest experience. The hotel's excellent location and building structure could be better complemented by more consistent cleanliness and maintenance.
Visitors to Fletcher Hotel-Restaurant de Dikke van Dale have consistently praised the friendliness and helpfulness of the staff, frequently highlighting their polite and attentive demeanor. Positive remarks include descriptions such as "super friendly," "warm receptionist," and "extraordinarily friendly service." The receptionists were noted for their willingness to assist and maintain a welcoming atmosphere. Additionally, staff members were often described as knowledgeable and professional, contributing to an overall positive experience for many guests.
However, some reviews pointed out issues such as staff shortages, which affected service efficiency, particularly in the lobby and on the terrace. Instances of slow service, especially at the reception desk and a lack of attentiveness were mentioned by some guests. There were also comments about the staff's limited Dutch language proficiency with most of them speaking English and occasional reports of unfriendly behavior were noted, particularly during check-in or in the breakfast room.
Despite these occasional drawbacks, the prevailing sentiment among guests reflects a high level of satisfaction with the hotel's staff, who were generally described as accommodating and friendly, contributing significantly to the guests' stay.
Fletcher Hotel-Restaurant de Dikke van Dale offers free Wi-Fi and many guests have noted that the overall wifi connectivity is good with no significant issues reported. However, some reviews mention that the Wi-Fi signal could be weak or slow and there were instances where the wifi didn't work in the rooms. Despite occasional problems with speed and connectivity, the availability of free wireless internet and parking adds to the convenience of the stay.
Fletcher Hotel-Restaurant de Dikke van Dale offers excellent parking amenities, highly appreciated by its guests. The majority of reviews highlight the convenience of free parking as a major advantage. Guests found the parking facilities extensive with plenty of free spaces available both above ground and in an easily accessible underground garage. The availability of secure parking for cars and bicycles was also noted, adding to the overall sense of convenience and safety. Additionally, the parking situation was considered very comfortable, making it easy for guests to park their vehicles without hassle. The proximity to the city center and local amenities, combined with calm surroundings and parking facilities, further enhance the appeal of this hotel for travelers. The hotel allows guests to leave their vehicles even after check-out, which many found particularly accommodating. Overall, the parking options at Fletcher Hotel-Restaurant de Dikke van Dale are well-regarded and contribute positively to the guest experience.
Fletcher Hotel-Restaurant de Dikke van Dale has attracted attention with its four-star rating, but guest reviews suggest that the hotel does not consistently meet the typical expectations of a four-star establishment. While some guests acknowledge the four-star classification, many point out that the facilities and services fall short of this standard. The absence of amenities such as a minibar and coffee machine in the rooms, as well as the outdated nature of the hotel, are frequently mentioned concerns. Additionally, the menu offerings at the restaurant do not align with what is typically expected from a four-star hotel, especially given the high room rates. Overall, while the hotel holds a four-star rating, numerous reviews express that the quality and services are more reflective of a three-star hotel and that improvements are needed to meet the esteemed four-star criteria.
Fletcher Hotel-Restaurant de Dikke van Dale stands out for its exceptional accessibility, making it an excellent choice for travelers with disabilities or seniors seeking a comfortable stay. Centrally located, it offers convenient access to the town center, ensuring guests can easily explore the local attractions. The hotel is also bike-friendly and provides excellent facilities for e-bikes, including private parking and charging stations, which is particularly beneficial for elderly guests.
The hotel premises are easy to navigate with accessible elevators and wheelchair-friendly pathways, reassuring a safe and stress-free environment for older guests. The ample parking spaces are well-laid out and the entire facility is designed to be easily accessible. While there is room for some modern updates, the calm ambiance, comfortable bedding and proximity to Sluis add to the overall convenience and appeal of the hotel.
Fletcher Hotel-Restaurant de Dikke van Dale offers the convenience of an onsite casino, which is a notable feature for guests. Situated in a great location, the casino tempts visitors with its allure, staying open until 3am for those who wish to extend their nighttime entertainment. Despite the advantages, some reviews indicate that the casino isn't the most well-kept area of the hotel, where guests have reported instances of chaos and a less-than-pleasant atmosphere. Additionally, noise can be a concern as casino guests leaving in the early morning hours can be loud. While the hotel and its casino provide ample opportunities for recreation, the management might want to consider addressing these specific issues to enhance the overall guest experience.
Located in the heart of Sluis, Fletcher Hotel-Restaurant de Dikke van Dale is celebrated for its beautiful historic building that exudes old-world charm and elegance. Guests are often captivated by the stately exterior and the preserved authentic features that make the hotel a landmark in the town. The atmospheric feel of the building, despite some signs of aging, retains its glorious appeal and adds to the overall enchanting experience. The hotel's rich history imbues it with a unique charm, making it a beautiful and atmospheric place to stay. Many appreciate the convenient location, perfect for biking to the coast, which further enhances the overall appeal of this historically beautiful establishment.
Fletcher Hotel-Restaurant de Dikke van Dale offers a romantic ambiance perfect for couples seeking a pleasant stay. The hotel's beautiful terrace and well-preserved authentic features add to its charm. Guests appreciated the staff's friendliness and their effort to speak French, enhancing the overall warm atmosphere.
Located within a reasonable driving distance from several romantic spots, it provides an excellent base for exploring the nearby beautiful surroundings. The city itself with its friendly shopkeepers, adds to the enjoyable experience. While dining arrangements could be improved for a cozier setting, the overall ambiance of the hotel remains very romantic, making it an ideal destination for a couple's getaway.
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Location
Guests appreciate the stunning and historical building that houses the hotel, a former convent, which adds a touch of charm and elegance to their stay. The tranquil surroundings provide a peaceful setting, perfect for a relaxing break. Convenient amenities such as ample parking, including facilities for electric vehicles and bicycles, contribute to the overall positive experience.
The hotel’s central location allows easy access to local attractions and the proximity to the sea is a great advantage for those looking to enjoy beach outings. Whether exploring the lively events in the town or taking scenic bike rides through the beautiful landscape, guests find the hotel’s placement to be ideally suited for a variety of activities.
Overall, the convenient and scenic location of Fletcher Hotel-Restaurant de Dikke van Dale stands out as a key highlight, offering easy access to the best of Sluis and its surrounding areas.
Breakfast
A significant number of guests appreciated the plentiful and fresh choices, emphasizing the ongoing replenishment of items to ensure variety and availability. The ambiance and setting of the breakfast room were largely well-received, although a few noted that the arrangement could be more logical or that the room could be brighter and maintained better.
Despite some minor criticisms regarding specific items not being refilled quickly enough, occasional cold items or a more basic offering compared to other hotels experienced by guests, the overall sentiment remains overwhelmingly positive. The breakfast at Fletcher Hotel-Restaurant de Dikke van Dale stands out as a satisfying and enjoyable start to the day, keeping up with the standards expected from a well-regarded establishment.
Dinner
However, there are notable criticisms to consider. Some guests found the food disappointing with specific complaints about it being lukewarm or not fresh. Limited menu choices and instances of dishes being out of stock were common points of dissatisfaction. Issues such as long waiting times to order, small portions and the absence of certain advertised items like fresh orange juice and croissants also surfaced. Guests also mentioned a shortage of staff, which may have impacted their dining experience.
In summary, while the restaurant at Fletcher Hotel-Restaurant de Dikke van Dale has its strengths in terms of delicious food and a pleasant atmosphere, there are inconsistencies in service and food quality that future diners should be aware of.
Rooms
However, the overall impression is that the rooms are outdated and in dire need of renovation. Common issues include old and worn-out furniture, peeling wallpaper and dated decor. The lack of modern amenities such as air conditioning, refrigerators and minibars was a recurring complaint, highlighting a mismatch between the room's state and the hotel’s star rating. Some rooms were excessively warm, poorly ventilated and occasionally not as clean as guests expected.
Despite these drawbacks, the rooms were generally described as cozy and charming with some locating in quiet areas providing a favorable aspect for a comfortable stay. Regular maintenance issues and inconsistent cleanliness standards were noted but did not overshadow the other more positive aspects for many guests.
In summary, while the rooms offer considerable space and comfort, a refresh in decor and amenities are needed to meet modern expectations and enhance the overall guest experience.
Beds
However, a significant portion of reviews also pointed out issues related to bed comfort. Several guests experienced back pain and found the beds excessively soft or sagging, making sleep challenging. Instances were also cited where the beds were poorly made, pillows were subpar or beds were too close together without enough space. These negative aspects contributed to some unpleasant stays with softness and separation of mattresses being recurrent complaints.
Overall, while many guests enjoyed a pleasant sleep experience in spacious and comfortable beds, others faced discomfort, indicating inconsistency in bed quality across different rooms.
Cleanliness
However, numerous reviews pointed out significant issues with cleanliness. Many guests were disappointed with the level of dust, musty smells and visible mold in bathrooms and window frames. The carpets throughout the hotel were often described as dirty, damaged or loose, posing potential tripping hazards. Several rooms were found to be unclean upon arrival with guests citing uncleaned dust, stained carpets and remnants of previous occupants like dirty dishes and uncleaned bathrooms.
Overall, while some guests had a satisfactory experience regarding cleanliness, others found it lacking, indicating inconsistencies in the hotel's housekeeping standards. Regular and thorough cleaning efforts could be improved to enhance the overall guest experience. The hotel's excellent location and building structure could be better complemented by more consistent cleanliness and maintenance.
Staff
However, some reviews pointed out issues such as staff shortages, which affected service efficiency, particularly in the lobby and on the terrace. Instances of slow service, especially at the reception desk and a lack of attentiveness were mentioned by some guests. There were also comments about the staff's limited Dutch language proficiency with most of them speaking English and occasional reports of unfriendly behavior were noted, particularly during check-in or in the breakfast room.
Despite these occasional drawbacks, the prevailing sentiment among guests reflects a high level of satisfaction with the hotel's staff, who were generally described as accommodating and friendly, contributing significantly to the guests' stay.
Wi-Fi
Parking
4 Star
Accessible
The hotel premises are easy to navigate with accessible elevators and wheelchair-friendly pathways, reassuring a safe and stress-free environment for older guests. The ample parking spaces are well-laid out and the entire facility is designed to be easily accessible. While there is room for some modern updates, the calm ambiance, comfortable bedding and proximity to Sluis add to the overall convenience and appeal of the hotel.
Casino
Historic
Romantic
Located within a reasonable driving distance from several romantic spots, it provides an excellent base for exploring the nearby beautiful surroundings. The city itself with its friendly shopkeepers, adds to the enjoyable experience. While dining arrangements could be improved for a cozier setting, the overall ambiance of the hotel remains very romantic, making it an ideal destination for a couple's getaway.
No, Fletcher Hotel-Restaurant de Dikke van Dale doesn't have any pool.
No, a spa isn't available at Fletcher Hotel-Restaurant de Dikke van Dale.
No, Fletcher Hotel-Restaurant de Dikke van Dale doesn't allow dogs.
Yes, parking facilities are available at Fletcher Hotel-Restaurant de Dikke van Dale.
No, Fletcher Hotel-Restaurant de Dikke van Dale doesn't have a gym.
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