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National Palace Wine & Spa Hotel

Sliven , 31 Velikokniajevska Str. (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe National Palace Wine & Spa Hotel is highly regarded for its strategic central location, allowing guests easy access to the city's attractions while maintaining a peaceful ambiance away from the busy downtown area. The hotel's proximity to both leisure spots and the city center makes it a convenient choice for travelers. Guests appreciate the cozy and charming atmosphere, enhanced by the picturesque garden and exceptional spa facilities.

The dining experiences at the hotel are another standout feature. The breakfast is frequently praised for its excellent omelettes and pancakes, crafted by a skilled chef, and the staff's friendliness adds to the enjoyable meal. While some guests wish for more variety in pastries, the overall breakfast experience is delightful. The dinner service is equally impressive, with guests applauding the restaurant for its tasty cuisine and professional service, all at affordable prices.

Accommodations at the hotel receive positive feedback for their spaciousness, cleanliness, and modern design. Guests enjoy the comfortable furniture, cozy beds, and the option of large balconies that provide a refreshing retreat. Although a few reviewers suggest updates for older furnishings like carpets, these concerns do not overshadow the general satisfaction with the room conditions.

Cleanliness is a defining feature of the National Palace Wine & Spa Hotel, with both rooms and spa areas impeccably maintained. Despite some isolated maintenance issues or occasional event noise, guests consistently praise the hotel's cleanliness and the staff's warm hospitality.

The spa is a highlight, lauded for its tranquil atmosphere and well-maintained facilities like pools, saunas, and steam rooms. It serves as a serene escape, with the staff's exceptional service contributing to a fulfilling experience.

While parking options exist, availability can sometimes pose a challenge, especially during peak times. Despite some inconsistencies with complimentary parking and occasional space constraints, the convenience of having both outdoor and indoor parking is appreciated.

Overall, the National Palace Wine & Spa Hotel is well-received by guests looking for a comfortable, clean, and welcoming environment that offers excellent dining and relaxation amenities, making it an attractive choice for travelers.
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Categories

Boutique-style Hotel

Located in Sliven, this hotel offers a unique combination of wine and spa experiences. It features stylish accommodations, a wine cellar, and a relaxing spa center, providing a personalized and indulgent stay.

Dog Friendly Hotel

This hotel is pet-friendly and offers a wide range of amenities including a restaurant with a summer garden, a lobby bar, and a 24-hour front desk. It also features underground parking and is centrally located, making it convenient for guests with pets to explore the city.

Hotel with Parking

This hotel is centrally located and offers underground parking at a surcharge. It provides convenience with its on-site restaurant and spa facilities.

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Business Hotel

4-Star Hotel

Room Types

Double or Twin Room with Limited Access to the Spa This air-conditioned room comes with a flat-screen TV with 240 cable channels, a minibar and a private bathroom with a shower. Please note that the minibar is available at a surcharge. Please note that smoking is not allowed.

Apartment with Balcony This air-conditioned suite comes with a balcony, a flat-screen TV with 240 cable channels and a seating area with a sofa bed. It also features a refrigerator, a bathroom with a shower and a bathtub, and hardwood floors. Please note that the minibar is available at a surcharge. Please note that smoking is not allowed.

Deluxe Suite with Balcony This air-conditioned suite comes with a fireplace, a balcony, a flat-screen TV with 240 cable channels and a seating area with a sofa. It also features a minibar, a bathroom with a bathtub and shower, and hardwood floors. Please note that the minibar is available at a surcharge. Please note that smoking is not allowed.

Family Studio This suite features a soundproofing, seating area and minibar. Please note that the minibar is available at a surcharge. Please note that smoking is not allowed.

Deluxe Double or Twin Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views.

Apartment The air-conditioned apartment features 2 bedrooms and 1 bathroom with a shower and a hairdryer. Featuring a terrace with mountain views, this apartment also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.

Triple Room with Balcony The spacious triple room provides air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Superior Apartment This apartment features a fireplace. The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this apartment also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.

Superior Double or Twin Room with Terrace The spacious twin/double room features air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a shower. The unit has 2 beds.

Double or Twin Room Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a bath and a hairdryer. This twin/double room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.

About National Palace Wine & Spa Hotel

License: РК-19-13854

Guest Reviews

9.0

Excellent

Location

The National Palace Wine & Spa Hotel is praised for its strategic and convenient location, positioned centrally within easy walking distance from the City Center. Guests find it an ideal spot that strikes a balance between being accessible and avoiding the hustle and bustle of crowded areas. The hotel's proximity to key attractions and the town center makes it an excellent choice for those visiting for leisure or in transit to the Black Sea. Several reviews highlight the cozy atmosphere it provides, complementing its location with amenities such as excellent spa facilities and quality accommodations. The surroundings of the property, including a garden, add to its charm, making it a preferred option for travelers looking for good value for money in a clean and welcoming environment.

Breakfast

At the National Palace Wine & Spa Hotel, the breakfast experience receives significant praise from guests, with many highlighting it as a positive aspect of their stay. The offerings include excellent omelettes and pancakes, freshly prepared by a skilled chef, which stand out as a major highlight. Guests appreciate the quality and variety of the breakfast, though some wish for a broader selection, particularly in terms of pastries and sweets. The staff servicing breakfast are frequently commended for their helpfulness and friendliness, adding to the positive dining experience. Despite isolated critiques mentioning limited choices and occasional quality issues, the overall impression is that breakfast is a delightful part of the hotel experience, complete with rich and satisfying options.

Dinner

Nestled in the heart of Sliven, the dining experience at the National Palace Wine & Spa Hotel is a delightful culinary journey. Guests repeatedly praise the restaurant's excellent cuisine, underscoring the consistently good and tasty food that awaits every diner. The professional service provided by attentive waiters complements the delicious dishes, creating a pleasant atmosphere that enhances the enjoyment of mealtime.

The hotel's commitment to quality is evident across their food offerings, from the expertly cooked eggs in the morning to the mouthwatering options available throughout the day. The affordability of such high-quality meals adds to the appeal, making dining at the restaurant a satisfying experience without breaking the bank.

Beyond the dinner table, guests have access to a well-equipped sauna, which stands out as a bonus feature of their stay, further enriching the overall hospitality experience. The combination of exceptional food and thoughtful amenities leaves visitors looking forward to their next visit. Everything about the restaurant is meticulously curated to ensure great food and service, contributing to the hotel's reputation as a top choice for travelers seeking both culinary delights and relaxation.

Rooms

Travelers seeking a comfortable stay will find the National Palace Wine & Spa Hotel's rooms to be a great choice. The consistently praised features include the spaciousness and cleanliness of the accommodations, which are both modern and cozy. Many guests appreciate the well-sized studios and suites, offering more than enough space for relaxation. The large rooms come equipped with comfortable furniture and serve as a tranquil retreat with their tidy presentation and beautiful decor.

A particular highlight is the comfort of the beds and pillows, which many find exceptionally cozy, ensuring a restful night's sleep. Guests who opt for a suite experience first-class amenities, promising another visit.

While most experiences are positive, a few reviewers mention that some rooms could benefit from updates, specifically citing older carpets. Despite this, the general consensus remains favorable, with bright, clean spaces predominating the feedback. Lastly, some rooms come with large balconies, offering both comfort and an opportunity to enjoy a breath of fresh air during one's stay.

Beds

The National Palace Wine & Spa Hotel offers a generally positive experience when it comes to the comfort of its beds, as frequently highlighted by guests. Many have noted that the beds are comfortable, with some describing them as super comfortable and of high quality. High-class mattresses also contribute to this sense of luxury and relaxation. Several guests have mentioned the beds as being large and roomy, adding to the overall comfort. Despite these positive experiences, there have been occasional remarks about the softness of some mattresses, with a few guests indicating that their experience with the mattress quality was less satisfactory. However, the overall consensus suggests that the hotel prioritizes guest comfort with spacious and comfortable beds.

Cleanliness

The 'National Palace Wine & Spa Hotel' consistently impresses with its outstanding levels of cleanliness. Guests frequently praise both the rooms and spa areas for being impeccably clean and well-maintained. The rooms are described as clean, comfortable, and cozy, often coupled with bright and spacious interiors. Visitors also commend the large, spotless bathrooms, contributing to a very pleasant and welcoming atmosphere.

The spa area receives particular acclaim for its pristine condition, enhancing the overall guest experience with its remarkable upkeep. Although some parts of the hotel show signs of aging, with noted lapses in maintenance such as old room furnishings and minor damages, these issues do not seem to overshadow the overall commitment to cleanliness. The hotel staff also receives positive mentions for their friendliness and hospitality, further complemented by a clean and comfortable environment. Despite some noise from events in the hotel's function room and occasional maintenance concerns, guests overall emphasize the high standard of cleanliness as a key highlight of their stay.

Staff

The staff at the National Palace Wine & Spa Hotel consistently receives high praise from guests for their exceptional service. Reviews highlight the team's friendly and helpful nature, with staff described as smiling, attentive, and charming. Both the reception and restaurant personnel are noted for their responsiveness and excellent service, enhancing the overall guest experience. Visitors appreciate the staff's pleasant demeanor and quiet professionalism, which suits the urban environment of the hotel. Despite isolated feedback regarding some front-of-house staff, the predominant perception is of a kind and welcoming team that meets expectations and makes guests feel at home.

Spa

Nestled within the National Palace Wine & Spa Hotel, the spa garners glowing recognition for its opulent and serene ambiance. Guests consistently describe the spa facilities as excellent, fantastic, and particularly impressive. The complex is praised for offering a variety of pools, saunas, and steam rooms within a tranquil and quiet atmosphere, creating a unique haven of relaxation. The staff is highlighted for being exceptional, contributing to an overall satisfying experience. The spa is also noted for being clean, well-maintained, stylishly and colorfully furnished, and of a very high standard, making it a standout feature of the hotel. With such facilities, the spa emerges as the jewel in the crown of this charming hotel, promising a pleasant and calming retreat for all visitors.

Parking

Guests at the National Palace Wine & Spa Hotel have expressed a mix of experiences regarding parking facilities. The hotel provides both outdoor and indoor parking options, which are appreciated by visitors, particularly the large underground parking area, despite it being available only at a charge. Some guests were pleased to find complimentary parking, although there seems to be some inconsistency with free parking being advertised but not always honored, leading to unexpected charges. Parking can indeed be a concern, especially when spaces are in high demand, leaving some guests without a spot or inconveniencing others by blocking in their vehicles. The limited number of parking spaces means that availability is not always guaranteed, and larger vehicles might face challenges maneuvering in tight or crowded conditions. Overall, while the convenience of having parking options is acknowledged, the limited availability sometimes requires forethought and patience from guests.

No, National Palace Wine & Spa Hotel doesn't have any pool.

Yes, a spa is available at National Palace Wine & Spa Hotel.

Yes, National Palace Wine & Spa Hotel welcomes dogs.

Yes, parking facilities are available at National Palace Wine & Spa Hotel.

No, National Palace Wine & Spa Hotel doesn't have a gym.

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