InfoSummary of reviewsHampton Inn Albany-Western Ave/University Area, NY, stands out as a favored accommodation choice for many travelers, largely due to its prime location and high standards of service. Conveniently situated near major highways and key destinations like the University at Albany, this hotel provides easy access for guests on road trips or visiting for academic and medical purposes. The proximity to a variety of restaurants, shopping plazas and essential services further enhances the convenience of staying here.
Guests repeatedly commend the hotel for its cleanliness and modern, well-maintained facilities. The spacious rooms and large bathrooms are particularly appreciated, offering a comfortable and restful environment. The quiet atmosphere, despite the hotel's nearness to highways, ensures peaceful nights, making it ideal for travelers seeking both convenience and tranquility.
The breakfast at the Hampton Inn Albany-Western Ave/University Area receives widespread acclaim for its variety and quality. The buffet caters to diverse dietary preferences with options like scrambled eggs, bacon, home-fried potatoes and chicken sausages. Guests value the well-maintained and organized breakfast area, describing their morning meals as sumptuous and filling. Complimentary touches such as water bottles at check-in enhance the overall guest experience.
The rooms are frequently praised for their cleanliness, modern amenities and comfort. Spacious and well-appointed, they provide a restful ambiance with cozy beds and quiet surroundings. Although a few guests noted some rooms being smaller than expected, the overall consensus is positive, emphasizing the rooms' comfort and cleanliness. The hotel's large, free parking lot and helpful staff further add to the hassle-free and enjoyable stay.
Impeccable cleanliness extends beyond the rooms to the entire facility with guests highlighting the modern and well-kept nature of the hotel grounds. The ease of check-in and check-out processes, along with friendly staff interactions, contributes to a pleasant atmosphere.
The staff at the Hampton Inn Albany-Western Ave/University Area are described as friendly, helpful and professional. Their attentiveness and courteousness, particularly from specific staff members like Lisa, Craig and Diana, receive special mentions. While there are occasional minor communication issues, the staff's commitment to guest satisfaction shines through, creating a welcoming environment.
Comfortable and cozy beds are consistently noted as a highlight, providing an excellent night's sleep. The hotel maintains good and clean rooms even amid ongoing renovations and the overall tranquility despite its location near the road ensures a peaceful stay. Though breakfast could see some improvement, the quality of service and amenities makes the Hampton Inn Albany-Western Ave/University Area a solid choice for travelers looking for cleanliness, convenience and comfort at a reasonable price. Show more
InfoSummary of reviewsTru by Hilton Albany Crossgates Mall enjoys a superb location near Crossgates Mall, providing easy access to shopping and dining options, while being conveniently close to major highways and downtown Albany. The hotel’s quiet setting, coupled with generally positive feedback on its cleanliness and amenities, makes it a preferred choice for both short stays and extended visits.
The breakfast offerings are a standout feature with guests frequently praising the wide variety and quality of the menu. Fresh fruit, hot options and grab-and-go items are commonly available and the unique experience of watching pancakes being made adds a fun element to the morning. However, some guests mentioned that breakfast items were not always replenished promptly.
Rooms at the hotel receive high marks for cleanliness, modern updates and spaciousness. The inclusion of amenities such as microwaves, fridges and coffee machines enhances the comfort of the guests. While a few reviews noted minor issues like an occasional unpleasant smell, most guests found the rooms to be well-maintained and comfortable.
Cleanliness throughout the hotel is broadly appreciated with many guests noting that the property feels well-maintained and tidy. The friendly and helpful staff significantly contribute to this positive impression, maintaining high standards in both customer service and adherence to COVID protocols.
The pool area receives varied feedback. While some guests appreciate the clean and refreshing pool that stays open until 11 PM, others report issues with water quality and temperature. Despite these concerns, the pool area offers enjoyable amenities like a pool table.
Beds at the hotel elicit mixed responses. While many guests find them comfortable, others describe them as either too hard or too soft. The quality of mattresses and pillows also attracted some criticism, indicating that comfort levels can vary based on individual preferences.
In summary, Tru by Hilton Albany Crossgates Mall offers a convenient location, excellent breakfast, clean and comfortable rooms and friendly staff, making it a strong choice for travelers, despite some areas for improvement with the pool and bed comfort. Show more
InfoSummary of reviewsDays Inn by Wyndham Albany SUNY benefits from an exceptionally convenient location, making it ideal for a variety of travelers. Positioned directly across from SUNY Albany, it provides easy access to major highways, downtown Albany and nearby attractions such as Crossgates Mall and MVP Arena. The presence of numerous dining options and a nearby bus stop further enhance its appeal to visitors. Its quiet and safe neighborhood combined with practical parking solutions make it a fitting choice for short and extended stays alike.
While the breakfast offerings are considered modest and basic, guests appreciate that it is included in the room price. However, there is a general consensus that the selection could be expanded to offer more variety and healthier options. The current spread typically includes bagels, toast, pre-packaged muffins, coffee and juice, which can be sufficient for some but leaves others wanting more.
The rooms provide a comfortable experience for many with highlights including spaciousness, cleanliness and comfortable beds. However, the decor and facilities appear dated and some issues such as musty odors, non-functional air conditioning and occasional cleanliness shortcomings are noted. Despite these drawbacks, the rooms serve their purpose, particularly for short stays.
Cleanliness receives mixed reviews. Many guests find their rooms clean and well-maintained with detailed daily cleaning and attentive housekeeping staff as positive points. However, there are areas requiring improvement, such as musty smells, cigarette odors and instances of mold and grime in bathrooms.
The staff at Days Inn by Wyndham Albany SUNY are a standout feature, frequently praised for their friendliness, helpfulness and professional demeanor. The front desk and management receive specific commendations, significantly contributing to a pleasant stay for many guests. While some isolated issues with customer service are noted, the overall sentiment towards the staff remains highly positive.
WiFi connectivity experiences are mixed with many guests finding it strong and reliable, while others report weak signals and slow speeds, particularly in rooms farther from the router.
The parking facilities receive high praise with ample and free parking consistently available. Guests appreciate the convenience and cost-effectiveness this feature adds to their stay, despite minor comments about lighting and tight spaces.
Bed quality varies with many guests enjoying comfortable beds and great pillows, though some note inconsistencies such as sagging mattresses and thin blankets. While the beds generally meet basic needs, improvements in mattress support and bedding consistency could enhance guest comfort.
The hotel is noted for its accessibility features, including wheelchair accessible rooms and bathrooms and strategic location. However, the lack of an elevator is a downside for wheelchair accessibility. Overall, these features make Days Inn by Wyndham Albany SUNY a commendable option for guests with disabilities.
In summary, Days Inn by Wyndham Albany SUNY offers a strategically located, comfortable stay with friendly staff and convenient amenities, though there are areas for improvement, particularly in breakfast variety, room updates and bed quality. Show more
