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Summary of reviewsZLATÁ-ÉRA in Ostrava garners strong positive reviews across various categories, making it a highly recommended choice for travelers. The hotel's central yet peaceful location is frequently praised, offering convenient access to the city center, parks and public transportation, alongside the serenity of a quieter part of town. Cyclists and those traveling by car will particularly appreciate the nearby bike paths and easy parking options.
Guests are particularly enthusiastic about the breakfast offerings, describing them as rich, hearty and versatile with a range of options including homemade pastries and fresh fruits. The punctual room service adds a personalized touch, making the breakfast experience even more enjoyable.
The hotel rooms receive acclaim for their spaciousness, cleanliness and well-equipped nature. Features like fridges, kettles, tea and coffee sets and modern amenities such as air conditioning and electric fireplaces contribute to a comfortable stay. The tasteful decor and cozy atmosphere, bolstered by live plants, enhance the overall experience.
Cleanliness is a standout attribute for ZLATÁ-ÉRA with rooms maintained to a high standard. Daily cleaning ensures fresh and tidy accommodations and the overall environment of the hotel is described as cozy and welcoming.
The staff at ZLATÁ-ÉRA are consistently commended for their friendliness and helpfulness. Multilingual communication and the diligent efforts of both owners and staff create a welcoming and efficient atmosphere, often exceeding guest expectations.
Although the WiFi experience has minor occasional issues, it is mostly reliable and satisfactory. Guests value the convenience of free on-site parking, which is both ample and secure.
Regarding beds, the majority of guests find them comfortable and clean, though there are a few comments about softness and noise. Despite these minor concerns, the overall sleeping experience remains positive.
As a three-star hotel, ZLATÁ-ÉRA offers excellent value for money with clean and practical accommodations. The combination of reasonable rates, especially for family stays and the superior service, makes it a standout choice for budget-conscious travelers.
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