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Summary of reviewsThe Hampton Inn & Suites Chicago North Shore is a highly recommended hotel noted for its prime location, cleanliness and exceptional staff. Situated conveniently off the interstate and close to the CTA, the hotel offers easy access to downtown Chicago and the surrounding areas. Its proximity to Old Orchard Mall and various shops and restaurants adds to its appeal. Additionally, its advantageous location makes it a strategic choice for guests visiting Northwestern University or attending family events.
The breakfast experience is generally praised for its extensive variety, including hot options like omelettes, waffles and breakfast potatoes. The organized setup and friendly breakfast staff ensure a pleasant start to the day with healthy and vegetarian options also available. While a few guests suggested improvements in the hot food selection and quality, the majority found the breakfast offerings delightful.
The rooms are consistently commended for their cleanliness, comfort and spaciousness. Equipped with amenities like king-size studios and rooms with two queen beds, the rooms provide a restful environment despite the hotel's proximity to the interstate. Features like pleasant décor, well-furnished interiors and decent-sized bathrooms further enhance the guest experience. While some minor issues such as room size for larger groups and maintenance concerns were noted, they were infrequent.
Cleanliness is a standout feature with guests appreciating the clean, safe and comfortable environment that the hotel maintains. The rooms, common areas and amenities like fridges and big beds contribute to a homey atmosphere. The diligent and professional staff play a significant role in ensuring the hotel remains spotless, further adding to the guests' positive experiences.
The hotel staff receive high praise for their exceptional service. Known for their friendliness, professionalism and helpfulness, the team's genuine warmth and quick responses to guests' needs contribute to a welcoming atmosphere. This top-notch service, combined with the hotel's cleanliness, ensures a highly positive overall guest experience.
The pool area, while generally well-received for its cleanliness and maintenance, faced some critiques regarding towel availability and pool temperature. Nevertheless, the inclusion of water toys and the attentive staff offset these minor issues, making it a fun place to relax.
Lastly, the beds at Hampton Inn & Suites Chicago North Shore are described as very comfortable, contributing to a restful night's sleep. Though the bedding was mentioned as heavy by some, the overall comfort level supports a pleasant stay.
In summary, Hampton Inn & Suites Chicago North Shore is highly recommended for its strategic location, excellent breakfast, clean and comfortable rooms, exceptional staff and overall positive guest experience, making it a reliable choice for leisure, business or family visits. Show more
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Categories
3-Star Hotel
Located on the North Shore, this hotel provides comfortable accommodations with convenient amenities. Guests appreciate the clean rooms, complimentary breakfast, and overall value for money.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
Room with Two Queen Beds - Non-SmokingThis studio features a microwave and mini refrigerator.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
King Room with King Bed - Non-SmokingBoasting free Wi-Fi and a TV with satellite channels, this room is equipped with tea and coffee-making facilities, a refrigerator and a microwave. Breakfast is included in the room rate.
Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).
One-Bedroom King Suite with Kitchen - Non-Smoking Offering a full kitchen and separate living area, this spacious suite comes equipped with a flat-screen TV and free Wi-Fi.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
One-Bedroom Suite with Two Queen Beds and Kitchen - Non-SmokingOffering a full kitchen and separate living area, this spacious suite comes equipped with a flat-screen TV and free Wi-Fi.
Please note that the room rate is based on 2 guests. Maximum occupancy is 6 guests (see Hotel Policies).
King Room with Sofa Bed and Study - Non-SmokingOffering a separate living area, this spacious room comes equipped with a flat-screen TV and free Wi-Fi. A microwave, refrigerator and tea and coffee-making facilities are provided.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
King Studio - Non-SmokingBoasting free Wi-Fi and a flat-screen TV with cable channels, this spacious studio is equipped with tea and coffee-making facilities, a refrigerator and a microwave.
Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).
Queen Studio with Two Queen BedsBoasting free Wi-Fi and a flat-screen TV with cable channels, this spacious studio is equipped with tea and coffee-making facilities, a refrigerator and a microwave.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
One-Bedroom King Suite with Whirlpool - Non-Smoking This suite provides a spa bath. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator and a microwave. The spacious suite offers a flat-screen TV, a tea and coffee maker, a seating area and a game console.
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-SmokingThis quadruple room provides a game console and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access/Non-SmokingThis quadruple room provides a game console and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing Access/Non-SmokingThis quadruple room offers a game console and a flat-screen TV. The unit has 2 beds.
King Suite - Mobility and Hearing Access/Non-SmokingA kitchen fitted with a stovetop, a refrigerator and a microwave is available for cooking and storing food. This suite has a seating area, a game console and a flat-screen TV.
Guest Reviews
8.8
Excellent
Location
Nestled conveniently off the interstate, Hampton Inn & Suites Chicago North Shore boasts a prime location that resonates well with guests. Its proximity to the highway and a prominent mall makes it an attractive spot for visitors. Additionally, the hotel's closeness to the CTA offers seamless connectivity, providing easy access to downtown Chicago and making it a strategic choice for exploring the city.
The hotel is situated in a clean and quiet part of town, enhancing the overall experience for travelers. It stands close to numerous shops, restaurants, grocery stores and prominent malls, including the Old Orchard Mall, ensuring that guests have plenty of options for dining and shopping. Its strategic location also favors those visiting Northwestern University or attending family events in the area.
Moreover, guests appreciate the excellent breakfast that complements their stay, adding value to the hotel's good location and friendly staff. Overall, the Hampton Inn & Suites Chicago North Shore emerges as a well-positioned, clean and convenient option for a varied range of travelers, whether they're in town for leisure, business or family visits.
Breakfast
The breakfast experience at Hampton Inn & Suites Chicago North Shore generally receives high marks from guests. Many appreciated the extensive variety of choices, including hot food options like omelettes, oatmeal, waffles and breakfast potatoes, which contributed to a robust and enjoyable meal. Families particularly noted that kids found the offerings delightful. Guests highlighted the organized setup and the friendly demeanor of the breakfast staff, who helped ensure everything was well-stocked. There were mentions of healthy and vegetarian options, further enhancing the appeal.
Despite the overall positive feedback, a few reviewers felt that the breakfast did not meet their expectations, citing the need for more hot food options and criticizing the quality of certain items like the eggs. However, these critiques were in the minority with most guests describing the breakfast as great, excellent and even exceptional. The inclusion of breakfast in the stay was seen as a valuable addition, especially when coupled with other amenities and the clean, comfortable setting of the hotel.
Rooms
Rooms at the Hampton Inn & Suites Chicago North Shore are consistently praised for their cleanliness and comfort. Guests found the rooms to be very spacious and well-equipped with both king size studios and rooms with two queen beds exceeding expectations. Many highlighted the pleasant decor and noted the rooms being nicely furnished and absolutely spotless. The bathrooms are also of decent size, further ensuring a comfortable stay. Despite being close to the interstate, the rooms are quiet, adding to the restful environment. Some guests enjoyed additional amenities like the pool area, which was described as fun, especially for family celebrations. However, a few pointed out downsides, such as the smaller size of rooms for larger groups and minor maintenance issues like a clogged bathtub. Nonetheless, the overall impression of the guest rooms is overwhelmingly positive, making it a reliable choice for a stay in the North Shore area.
Beds
The Hampton Inn & Suites Chicago North Shore has garnered positive feedback regarding its beds. Guests consistently describe the beds as very comfortable and exceptionally so. The bedding, while noted by some as heavy, generally supports a restful night's sleep, although a few found it necessary to adjust the air conditioning for optimal comfort. Overall, comfort seems to be a standout aspect, contributing to a pleasant stay.
Cleanliness
At Hampton Inn & Suites Chicago North Shore, cleanliness is a standout feature consistently praised by guests. The hotel is described as clean, safe, comfortable and quiet. Guests have highlighted very clean rooms, beds and overall environment, appreciating the well-maintained facilities. The attentive and professional staff add to the positive experience with many noting their friendliness and helpfulness.
The hotel’s cleanliness extends to common areas, ensuring a pleasant and uncluttered atmosphere throughout. The spacious rooms come with convenient amenities like fridges and big beds and the property’s cleanliness is complemented by a good choice of TV channels and a homey atmosphere.
Guests also enjoy the hotel’s advantageous location, being convenient to Northwestern University and offering a balance of staying out of the city while being close enough to easily enjoy Chicago’s attractions. Breakfast options, a pool and friendly staff further enhance the stay, making it a highly recommended choice for its superior cleanliness and overall positive experience.
Staff
The staff at the Hampton Inn & Suites Chicago North Shore consistently receive high praise for their exceptional service. Guests frequently highlight the team's friendliness, professionalism and willingness to assist with any requests, ensuring a welcoming and accommodating atmosphere. Whether interacting with the front desk or janitorial staff, visitors often note the genuine warmth and helpfulness displayed. There are numerous mentions of the staff being particularly attentive, quick to respond and going the extra mile to rectify any issues, such as room changes. The repetitive commendation of the staff's amazing service, coupled with the hotel's cleanliness, contributes to a highly positive guest experience overall.
Pool
The pool area at Hampton Inn & Suites Chicago North Shore is generally well-received by guests. Many found it to be a fun place to relax with some highlighting its cleanliness and the constant upkeep it undergoes. The addition of water toys is an appreciated feature. However, some guests experienced issues with pool towel availability and a malfunctioning lock on the pool room door. Furthermore, a few reviews mentioned that the temperature of the pool was consistently too cold. Despite these minor drawbacks, the convenient location of the hotel and the attentive staff partially offset the occasional pool-related inconveniences.
Yes, Hampton Inn & Suites Chicago North Shore has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites Chicago North Shore.
No, Hampton Inn & Suites Chicago North Shore doesn't allow dogs.
No, parking facilities aren't available at Hampton Inn & Suites Chicago North Shore.
Yes, Hampton Inn & Suites Chicago North Shore has a gym.