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Summary of reviewsThe DoubleTree by Hilton Sittard, housed in a historic building in the heart of Sittard's picturesque city center, earns high praise for its prime location, charm and convenience. Guests appreciate the proximity to shops, restaurants, the central market and historical attractions, making it an ideal base for exploration. The beautifully renovated former school or convent adds unique character and a peaceful ambiance to stays, while convenient parking facilities further enhance the experience.
The breakfast buffet is another highlight, offering a delicious, extensive and well-prepared selection that caters to a variety of preferences. The friendly and efficient staff contribute to an enjoyable dining atmosphere, though some guests mention the high cost and occasional organizational issues.
In addition, the hotel's dinner offerings receive commendation for quality, taste and reasonable pricing. Guests are pleased with the ambiance and healthy menu options. However, there are areas for improvement, such as long wait times, menu variety and service consistency.
Rooms at the DoubleTree by Hilton Sittard are noted for their spaciousness, stylish design and modern amenities, maintaining the historic charm of the building. Guests enjoy comfortable beds, high-quality bedding and excellent shower facilities. Minor issues like limited storage space and occasional temperature control problems are mentioned, but overall, the rooms offer luxurious comfort and a good price-performance ratio.
Cleanliness is a standout feature with many guests praising the immaculate rooms, crisp bedding and well-maintained bathrooms. Despite occasional reports of specific uncleanliness, the general sentiment emphasizes a tidy and fresh environment. The blend of modern comfort and historical charm, complemented by the friendly and accommodating staff, enhances the overall experience.
The staff receives exceptional accolades for their warmth, attentiveness and professionalism. Guests consistently highlight the high level of service with receptionists offering insights about the hotel and the city. Thoughtful gestures like warm cookies at check-in and excellent language skills with international travelers contribute to a welcoming atmosphere.
Wi-Fi services at the hotel receive mixed reviews. While some guests appreciate the strong and fast connection, others find the additional cost and connectivity issues frustrating. Efforts to resolve these problems are noted positively. The hotel features a well-equipped gym that is appreciated for its cleanliness and availability, enhancing the value of the stay.
Parking garners mixed feedback with convenience marred by high fees and limited availability, though the facilities themselves are well-maintained. The hotel’s electric vehicle charging stations are a noted benefit for those traveling with EVs, despite occasional limitations in the number of spots.
Family-friendly amenities and spacious rooms make the hotel a good choice for families, though some areas of improvement are mentioned. The comfortable beds and overall cozy ambiance contribute significantly to a restful stay, despite minor preferences regarding bed firmness and pillow thickness.
Overall, the DoubleTree by Hilton Sittard provides a comfortable and satisfying four-star experience with its unique historic charm, excellent location, quality amenities and outstanding staff service. Show more
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Categories
Accessible Hotel
This hotel is wheelchair accessible and offers dedicated wheelchair-accessible parking and van parking. This provides convenience for guests with mobility needs.
Hotel with Gym
This hotel is listed as having gym/fitness facilities.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
4-Star Hotel
Room Types
King Guest RoomThis double room offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Deluxe King RoomThis double room offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Deluxe King SuiteThis suite has a tea and coffee maker, a seating area and a flat-screen TV.
Junior SuiteThis suite features a tea and coffee maker, a seating area and a flat-screen TV.
Duplex King RoomThis double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Queen RoomThis double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Deluxe Queen RoomThis double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Connecting Family King RoomThis quadruple room has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 1 bed.
Guest Reviews
Location
The DoubleTree by Hilton Sittard enjoys a prime location in Sittard’s picturesque city center, making it an ideal base for exploring the town and its surroundings. Guests consistently praise the hotel’s proximity to the central market, shops, restaurants and historical attractions, all easily accessible by foot. The beautifully renovated historic building, formerly a school or convent, adds unique charm and character to the hotel experience. Parking facilities are convenient and the quiet yet central setting ensures a peaceful stay. With its excellent location and friendly staff, this hotel offers both comfort and convenience in the heart of Sittard.
Breakfast
The breakfast experience at DoubleTree by Hilton Sittard garners generally positive reviews from guests, highlighting its quality and variety. Many guests describe the breakfast as delicious, extensive and well-prepared with a wide selection that caters to various preferences. The breakfast buffet frequently receives praise for its richness and the constant replenishment of items. Several reviews also commend the friendly and efficient staff, who contribute to an enjoyable dining atmosphere.
Despite the positive feedback, some guests mention the high cost of breakfast, suggesting it may not offer the best value for the price. Others point out issues with organization and crowding, even with a time slot system in place. While the majority find the breakfast offerings satisfactory, a few feel they are not diverse enough and note that the choice could be broader.
In summary, while there are a few areas for improvement, the breakfast at DoubleTree by Hilton Sittard is largely appreciated for its quality, variety and the pleasant service provided by the staff.
Dinner
DoubleTree by Hilton Sittard offers a dining experience that receives mixed reviews. On the positive side, diners often praise the quality of the food, highlighting its delicious taste and reasonable pricing. The restaurant is noted for its excellent dishes, including an asparagus menu and a well-recommended main course. The ambiance of the restaurant further adds to its appeal with many commenting on the warm welcome and nice decor. Guests also appreciate the healthy choices available in both the restaurant and bar and breakfast is frequently lauded as great.
However, there are notable areas for improvement. Dining times can be an issue with guests reporting long waits and occasional difficulties in securing a table. The menu, while praised for its quality, is described as small and sometimes lacking in variety. Service levels appear inconsistent with mentions of overworked staff and room service cut off at 10 PM. Additionally, some guests experienced issues with the temperature and preparation of certain dishes and there were occasional complaints about food quality and portion sizes relative to the price.
Overall, while the dining experience at DoubleTree by Hilton Sittard has many strengths, it's clear that there are a few service and menu-related challenges that need addressing.
Rooms
DoubleTree by Hilton Sittard has garnered a lot of praise for its rooms with guests frequently highlighting the spaciousness, modern amenities and stylish design. Staying in this beautifully renovated building, which maintains its historic charm, feels quite unique and special. The rooms are not only spacious but well-equipped with comfortable beds, high-quality bedding and excellent shower facilities. Many guests noted the large bathrooms with all amenities, making their stay even more comfortable.
The high ceilings and modern interiors add to the luxurious feel of the hotel. Rooms are mostly neat and clean, exuding a cozy atmosphere. Additionally, features like air conditioning, coffee/tea facilities and large TVs are greatly appreciated. The hotel’s central location is a big plus, making it easy to explore nearby shops and attractions.
However, there are a few areas where guests experienced minor inconveniences. Some rooms were noted to be small or had design elements that could be improved, such as lack of storage space and limited closet space. A few guests also mentioned issues with temperature control, noisy surroundings and cleanliness. Additionally, some rooms lacked standard amenities like coat racks or extra shelves in the bathrooms.
Despite these small drawbacks, the overall guest sentiment remains positive, emphasizing the great price-performance ratio and the luxurious comfort the rooms provide. For those looking to stay in the heart of Sittard in a stylish and comfortable setting, DoubleTree by Hilton Sittard is a commendable choice.
Beds
The DoubleTree by Hilton Sittard offers a consistently positive experience when it comes to the comfort of its beds, according to guest reviews. Many guests have praised the beds as wonderfully comfortable with several describing their sleep as delightful and well-rested. The rooms, often noted for their spaciousness, are equipped with large, comfortable beds that contribute significantly to a restful stay. The mattresses in particular have been highlighted for their excellence, ensuring a good night's sleep for most visitors.
While the bedding generally receives high marks for quality, there are occasional mentions of the beds being either too soft or too hard, along with pillows that some found to be too thick or hard. However, these are outliers in a sea of positive feedback about the cozy and inviting sleeping arrangements.
The overall ambiance of the rooms is enhanced by other comforts such as excellent showers and well-renovated interiors, all complementing the superior bed quality. Despite a few minor criticisms, the overwhelming consensus is that the beds at DoubleTree by Hilton Sittard are a standout feature, ensuring a comfortable and satisfying stay for most guests.
Cleanliness
Located in the heart of Sittard, the DoubleTree by Hilton stands out for its impressive cleanliness and a blend of modern comfort with historical charm. Guest reviews frequently highlight the properties immaculate rooms, crisp white bedding and well-maintained bathrooms. The overall hygiene of the hotel receives high praise with the common areas and rooms kept in excellent condition. Many visitors appreciate the neatness and fresh feel right from their arrival, underscoring the effort put into maintaining a tidy environment.
However, while the majority of reviews are positive, there are occasional mentions of areas needing attention. Some guests reported specific instances of uncleanliness, such as dusty rooms, dirty floors and uncleaned bathrooms. There were also a few remarks about the infrequent change of towels and certain spaces needing a fresh coat of paint.
Despite these few setbacks, the hotel's positives largely outweigh the negatives. Guests enjoy spacious, comfortable rooms and the unique character of the building, a former high school, which adds a touch of nostalgia. The friendly and accommodating staff further enhance the experience, contributing to a pleasant atmosphere. Overall with its central location, historical charm and commitment to cleanliness, the DoubleTree by Hilton Sittard offers a comfortable and hygienic stay for travelers.
Staff
Nestled in the heart of Sittard, the DoubleTree by Hilton stands out not only for its beautiful historic charm but also for its exceptionally friendly and welcoming staff. Visitors consistently praise the team for their warm reception and attentive service from the moment they check in with many noting the passion and dedication of the receptionists. The entire staff exhibits a high level of friendliness, enthusiasm and helpfulness, making every guest feel right at home.
Whether offering insights about the building's history or tips on exploring the city, the staff members go out of their way to assist. Guests particularly commended individuals like Freek, Nicos and Kim for their courteous and proactive approach. The positive energy extends beyond the reception with smiling, attentive service in the bar and restaurant, ensuring a pleasant dining experience.
Moreover, the staff demonstrates excellent language skills, contributing to seamless communication with international travelers. The team excels in managing guest needs, including accommodating special requests and addressing any issues promptly and professionally. The presence of thoughtful gestures, such as warm cookies at check-in, emphasizes the care and attention given to guest satisfaction.
Overall, the exemplary service at DoubleTree by Hilton Sittard makes it a preferred choice for travelers, where the friendly atmosphere and exceptional hospitality significantly enhance the experience.
Wi-Fi
Guests at 'DoubleTree by Hilton Sittard' have shared mixed feedback about the hotel's Wi-Fi services. While some visitors appreciated the strong and fast Wi-Fi, others encountered issues with connectivity and found the service frustrating at times. A notable detail is that the Wi-Fi is not free and requires a registration fee of €20, which was a point of inconvenience for many.
Several guests reported problems with using Chromecast on the hotel's TVs, although the reception staff were quick to respond by providing HDMI cables as a workaround. Efforts to resolve Wi-Fi issues were noted with a receptionist making attempts to fix connectivity problems when they arose. In sum, while the Wi-Fi service does have its strengths, consistent connectivity and the additional cost were common areas of concern for guests.
Gym
DoubleTree by Hilton Sittard features a well-equipped and very clean gym that guests have found to be excellent overall. The gym is new with great facilities and is available around the clock, offering convenience for those who like to fit in a workout at any time. While one guest noted a maintenance closure in the morning and another suggested the gym could be better, the general feedback highlights the gym as a nice and valuable amenity for guests staying at the hotel.
Parking
The parking situation at DoubleTree by Hilton Sittard garners mixed reviews from guests. Various comments highlight that while there are several parking facilities available, including garages and outdoor spaces with multiple charging points for electric vehicles, the convenience is marred by additional costs. Guests express frustration over the high parking fees, noting an extra charge of 12.50 euros per night. There is mention of limited parking availability, which can make finding a spot challenging, particularly behind the hotel where spaces are often packed or fully booked.
Despite the complications, guests appreciate the centrally located, historic building and the overall quality of parking facilities when spaces are available. Parking is described as spacious, easily accessible and well-maintained, though it is stressed that parking options are predominantly paid and not private. The limited free public parking options nearby offer some respite but are not guaranteed.
Overall, while the hotel offers a variety of parking solutions, the associated costs and availability issues can be a drawback for potential visitors.
EV charging stations
DoubleTree by Hilton Sittard is recognized by guests for its convenient and well-maintained electric vehicle (EV) charging facilities. Visitors have noted the presence of several charging stations, making it easy for them to charge their electric cars during their stay. With multiple charging points available, including four double charging stations and sufficient parking spaces, the hotel caters well to the needs of EV drivers. While some reviews mentioned limited charging spots, guests generally found the electric vehicle charging to be helpful and useful. The availability of these facilities is a noteworthy feature for those traveling with electric cars.
Family
The DoubleTree by Hilton Sittard appears to be a wonderful choice for family vacations, offering an array of amenities and activities that appeal to both children and adults. Guests frequently praise the hotel for being family-friendly with comments highlighting its suitability for family stays and its excellent, clean and spacious family rooms.
The hotel's location is also a significant advantage, providing a beautiful setting with ample parking and numerous activities in the surrounding area. Families have enjoyed great holidays here and the children especially seemed to love their time at the hotel.
Despite the overwhelmingly positive feedback, there are some mentions of the hotel's reception not being as family-friendly and a few guests noted it might not be the best option for larger families. Nevertheless, for most families, the DoubleTree by Hilton Sittard offers an excellent stay with a range of dining options suitable for everyone and exceptional amenities that ensure family time is spent well.
4 Star
DoubleTree by Hilton Sittard offers a fresh and new ambiance, delivering excellent four-star amenities and a true four-star experience. The facilities are immaculate, providing a Hilton-worthy service and settings, which align with four-star standards. However, some guests found the rooms to be quite small and the breakfast buffet a little sparse, falling short of expectations for a four-star hotel. While the overall experience is generally good, some feel that the value for money and customer service could be improved to better match other 4 or 5-star hotels. Despite these minor shortcomings, many guests enjoyed their stay with everything largely meeting the expectations of a high-quality four-star hotel.
Business
DoubleTree by Hilton Sittard offers a professional and convenient environment tailored for business travelers. The hotel stands out as an excellent choice for business trips, boasting a prime location with ample parking. The cleanliness and business ambiance are top-notch, making it ideal for business seminars and meetings. Business amenities such as boardrooms and conference rooms are excellent, ensuring meetings run smoothly. The staff service for business meetings is commendable, though there are occasional mentions of unprofessional or poorly trained staff. The hotel provides a functional workplace, allowing guests to continue working seamlessly. Overall, it is a perfect setting for business gatherings, overnight stays and professional visits.
Honeymoon
DoubleTree by Hilton Sittard stands out as an ideal destination for honeymooners, frequently praised for its unique building and romantic ambiance. Guests highlight the cozy and spacious suites, specifically designed for honeymoon stays. The hotel excels in creating a perfect honeymoon retreat with special touches and thoughtful arrangements. Many visitors consider it an ideal spot for a honeymoon hideaway, recommending it highly to couples looking for a beautiful and memorable stay.
Romantic
DoubleTree by Hilton Sittard offers a beautifully romantic experience, making it an ideal destination for couples seeking a special getaway. Guests highlight the hotel's historic building with high ceilings that contribute to its luxurious, romantic atmosphere. The design and architecture of the hotel are frequently praised for their beauty and romantic charm, effectively creating an inviting and intimate setting.
The ambiance of the old school building enhances the romantic feel and the friendly staff adds to the overall welcoming environment. The hotel's romantic rooms provide a perfect retreat for couples, offering a clean and cozy space to unwind. Delicious cookies and romantic dinner spots further contribute to the memorable, romance-filled stay.
Whether planning a romantic holiday, a couple's retreat, or a special trip with a loved one, DoubleTree by Hilton Sittard stands out as an excellent choice for creating cherished memories full of romance.
No, DoubleTree by Hilton Sittard doesn't have any pool.
No, a spa isn't available at DoubleTree by Hilton Sittard.
No, DoubleTree by Hilton Sittard doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Sittard.