Sitiawan4.21466000,
100.68855000,
No. 1, Taman Sitiawan Maju 2. Jalan Lumut(Show on Map)
7.2
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsSun Inns Hotel Sitiawan is often celebrated for its central and convenient location, offering easy access to a variety of shops, eateries and tourist attractions. Guests consistently praise its strategic positioning, which affords both dining and shopping experiences with minimal hassle and makes it a budget-friendly option with substantial value.
The hotel's rooms are another highlight, noted for their spaciousness, cleanliness and comfort. Families, in particular, appreciate the large rooms and useful features such as effective air conditioning and connected rooms. While there are occasional mentions of minor maintenance issues like slightly dusty floors or non-cooling air conditioners, the overall sentiment remains positive due to the affordability and the thoughtful service provided, especially by standout staff members.
In terms of cleanliness, while the majority of guests felt the hotel met basic standards—emphasizing clean rooms, floors and bathrooms—there are areas needing improvement. Issues included dusty floors, occasional odors and cleanliness concerns in the bathrooms and pool area. Though these issues were noted, many guests found the overall environment to be comfortable and well-maintained.
The staff at Sun Inns Hotel Sitiawan are frequently commended for their friendliness, reliability and efficiency. Positive interactions at the front desk and helpful multilingual communication, especially in Mandarin, contribute to a welcoming experience. Despite some occasional lack of enthusiasm, the general consensus is that the staff are polite and dedicated.
WiFi services at the hotel receive mixed reviews. Some guests find the connection satisfactory, while others experience slow internet speeds and frequent disconnections. Similarly, the swimming pool, while popular with families and children, often faces maintenance issues that detract from its enjoyment.
Parking is generally convenient with private and free parking available, which many guests found practical and appreciated. However, there are occasional concerns about the availability and safety of parking spaces.
Sun Inns Hotel Sitiawan is also recognized for being family-friendly with amenities and services that cater well to families, including spacious rooms and activities for children. Despite some maintenance needs for the children's pool, families find it a suitable option for their stay.
The comfort of the beds receives mixed feedback with many guests praising the large and clean bedding. However, a few guests found the mattresses and pillows uncomfortable or insufficiently clean.
Overall, as a three-star hotel, Sun Inns Hotel Sitiawan provides good value for money, making it an excellent choice for budget-conscious travelers. The hotel's affordability, combined with friendly staff and a comfortable stay, contributes to a positive experience for many guests despite some areas needing improvement. Show more
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Categories
Hotel with Parking
As a standard hotel, Sun Inns Hotel Sitiawan is expected to provide parking facilities for its guests. Hotels generally offer parking spaces to accommodate visitors traveling by car, ensuring convenience and accessibility.
Cheap Hotel
This hotel is a budget-friendly option known for its spacious rooms and helpful staff. It is a popular choice among travelers looking for clean and comfortable accommodations while saving money.
Accessible Hotel
This hotel is wheelchair-accessible and considered disabled access friendly. An elevator is available for easy movement between floors.
3-Star Hotel
This hotel offers fully furnished rooms with private bathrooms and complimentary WiFi. It is centrally located and provides a comfortable stay at an affordable price.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool Outdoor Pool
Small Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Indoor Pool
Room Types
Deluxe with WindowLarge room offers a window with outside views.
Family 3 with WindowLarger room can accommodate 3 adults. Includes a flat-screen TV.
Family 4 With WindowSpacious room can accommodate 4 adults. Includes a flat-screen TV and sofa.
Superior With WindowFeaturing free toiletries, this twin room includes a private bathroom with a shower, a bidet and slippers. The twin room features air conditioning, a wardrobe, a tiled floor, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower, a bidet and slippers. The spacious family room features air conditioning, a wardrobe, a tiled floor, a flat-screen TV with cable channels, as well as city views. The unit has 4 beds.
Guest Reviews
7.2
Good
Location
Sun Inns Hotel Sitiawan is situated in a convenient, strategic location close to numerous amenities. The hotel's central position in the town makes it extremely accessible and easy to find, drawing commendations for its proximity to a variety of shops, eateries and important facilities. The location is ideal for those looking to explore local tourist attractions with easy access to the jetty and nearby areas like Manjung and Lumut. Guests particularly appreciate how the hotel's positioning allows for effortless dining and shopping experiences. For those seeking a budget-friendly option in the heart of Sitiawan, the hotel's location provides substantial value for money.
Rooms
Sun Inns Hotel Sitiawan has frequently been praised for its spacious, clean and comfortable rooms. Many guests noted the generous size of the accommodations, which are described as large, wide and suitable for families. Despite being a budget-friendly option, the hotel provides a good value for money with its basic yet functional facilities, including effective air conditioning, functional water heaters and clean linens.
The cleanliness of the rooms is a recurring positive highlight with several guests appreciating the tidy and well-maintained environment. Furthermore, the hotel offers connected rooms, which can be convenient for larger groups or families seeking additional space.
However, it's important to mention that some guests reported issues like a slightly dusty floor, occasional odors and minor maintenance problems such as non-cooling air conditioners or clogged sinks. Despite these issues, the overall sentiment remained favorable due to the affordability and considerate service with a special mention for a staff member named El, who left a positive impression.
In summary, Sun Inns Hotel Sitiawan stands out for its large, comfortable and clean rooms, which are deemed a good bargain by many travelers, making it a practical choice for budget-conscious guests.
Beds
Sun Inns Hotel Sitiawan garners mixed opinions when it comes to its beds. Guests have pointed out notable positives, including the large, queen-sized beds which many found to be comfortable and spacious. The bedding is often praised for being clean with new bedsheets enhancing the appeal. Several reviews highlight the mattresses as comfortable, solid and wide, contributing to a good night's sleep for some.
However, there are several criticisms. Some guests found the mattresses either too hard, too soft or uncomfortable with a few describing them as itchy. Cleanliness is also a point of concern with reports of beds and bed sheets sometimes being less clean than expected. Another common issue is the pillows, which many found too thin and were disappointed when additional pillows were not available.
Despite a few concerns, the cost-effectiveness and overall spaciousness of the rooms add a degree of comfort that many guests appreciated.
Cleanliness
Sun Inns Hotel Sitiawan offers a mixed experience when it comes to cleanliness. The general impression from guest reviews is that many aspects of the hotel meet basic cleanliness standards with frequent mentions of clean rooms, clean floors and clean bathrooms. Guests appreciate the clean bedsheets, towels and the overall comfort of rooms.
Several guests noted that the spacious rooms exceeded their expectations in terms of cleanliness and maintenance with comfortable beds and a good air-conditioning system. The lobby also received positive remarks for its cleanliness, contributing to a pleasant first impression.
However, some guests pointed out areas needing improvement. Issues such as dusty floors, lingering smells and occasional cigarette odor in rooms were mentioned. The cleanliness of the swimming pool was a concern for some with comments on the water being unclear and safety issues like missing tiles making the pool dangerous for children. The age and wear of the hotel were noticeable with some parts being run down and in need of repair.
Bathrooms seemed to be a recurring issue with reports of them being dirty, moldy, smelly and lacking adequate water pressure. Some bedsheets and pillows showed signs of previous use, including stains and lipstick marks, which detracted from the overall cleanliness.
Though the hotel has many clean and comfortable areas, consistent maintenance and more thorough cleaning are required to improve guest satisfaction.
Staff
The Sun Inns Hotel Sitiawan enjoys a favorable reputation largely due to its commendable staff. Reviews consistently highlight the friendliness and helpfulness of the staff members. Whether at the front desk, housekeeping or maintenance, the staff are noted for their reliability and approachable demeanor. The reception is particularly praised for providing smooth check-ins and check-outs, contributing to a hassle-free experience for guests.
Additionally, the multilingual capabilities of some staff members, particularly in Mandarin, have been appreciated. The male staff is described as especially kind and fluent, enhancing communication for Mandarin-speaking guests. Although a few reviews mention a lack of enthusiasm, the general consensus is that the staff are polite, efficient and dedicated to their roles.
Overall, the Sun Inns Hotel Sitiawan's staff contribute significantly to its positive guest experiences, making it a noteworthy option for visitors looking for hospitable and reliable service.
Wi-Fi
The WiFi at Sun Inns Hotel Sitiawan generally has mixed reviews. Some guests appreciated that the WiFi signal could connect multiple devices and found the connection helpful. Others noted that the WiFi was strong through the rooms. However, many reviews reported issues such as a slow connection, frequent auto-disconnects and periods where the WiFi was down entirely. There were also mentions of difficulties in obtaining the WiFi password or the service not working at all. Occasionally, guests reported that both the TV and WiFi were not in good working order. Overall, while the hotel does offer WiFi, its reliability and speed seem inconsistent.
Pool
The swimming pool at Sun Inns Hotel Sitiawan has faced a series of maintenance challenges, which often left guests disappointed. While the pool itself is considered a highlight for children and has been described as having perfect temperature when clean, it has encountered numerous issues. Guests have frequently found the pool to be dirty or closed with instances of broken pool chairs and malfunctioning facilities. Maintenance activities appear to be ongoing, but there have been reports of the pool being closed for extended periods, limiting its accessibility. These recurrent problems have overshadowed the potential enjoyment of their swimming facilities.
Parking
Guests who have stayed at Sun Inns Hotel Sitiawan have varied experiences regarding parking. The hotel offers private parking and many guests appreciated the convenience and ample availability, making it suitable for families. Free parking is a significant perk for those traveling on a budget and several reviews highlighted the value for money, reasonable prices and the hotel's affordability.
However, the parking situation is not without its challenges. Some guests faced issues with limited parking spaces and had concerns about the safety of the parking areas. There are also mentions of parking fines for those parking in front of the hotel, indicating that not all parking spots are regulated by the hotel. Despite these issues, the convenience of on-site parking and its free availability make Sun Inns Hotel Sitiawan a generally practical choice for travelers with vehicles.
Family
Sun Inns Hotel Sitiawan has garnered a positive reputation for its family-oriented amenities and services, making it a popular choice for family vacations and trips. Guests appreciate the spacious and comfortable family rooms, which provide a good environment for both relaxation and activities. The rooms are noted to be family-friendly, catering well to family needs and ensuring a favorable stay for the whole family.
While the children's pool has received some comments about needing maintenance, families generally find it enjoyable with several reviews highlighting that kids liked the pool. Overall, the hotel is deemed a nice place for family stays, offering a suitable and responsive environment for family vacations.
3 Star
Sun Inns Hotel Sitiawan offers an affordable and comfortable stay in a budget-friendly package. As a three-star establishment, it provides good value for the money spent, making it an excellent choice for budget-conscious travelers. Guests frequently mention the affordability and the worthiness of the price paid for their stay. The rooms, described as cheap but value for money, meet the needs of those looking for a financially sensible accommodation option. Additionally, the friendly hotel staff enhances the overall experience, contributing to the good value offered by the hotel.
Outdoor Pool
The outdoor swimming pool at Sun Inns Hotel Sitiawan is noted for its size and spaciousness. It features a dedicated area for children, adding to the family-friendly appeal. However, some reviews highlighted significant maintenance issues with mentions of missing marbles and poor water quality, making it unsuitable for use. Cleanliness of the pool has also been a concern, indicating a need for better upkeep.
Yes, Sun Inns Hotel Sitiawan has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Sun Inns Hotel Sitiawan.
No, Sun Inns Hotel Sitiawan doesn't allow dogs.
Yes, parking facilities are available at Sun Inns Hotel Sitiawan.