Hotel Smeraldo
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Summary of reviewsHotel Smeraldo enjoys a prime location in Sirmione, offering stunning views of Lake Garda and easy access to both the lake for swimming and the charming historic center. The hotel's serene surroundings, well-maintained garden and private beach enhance the overall guest experience, making it an ideal base for leisure and sightseeing. Guests consistently praise the hotel's perfect setting for both lake views and exploration of the local attractions.
The breakfast at Hotel Smeraldo receives mixed reviews. Many guests appreciate the quality, abundance and variety of sweet and savory options. The friendly and competent breakfast staff also add to a positive atmosphere. However, some guests note that the menu lacks variety and could benefit from fresher ingredients and improved presentation.
The hotel's dining options, particularly the dinners, are well-regarded. Guests enjoy the excellent evening ambiance with dining options by the lake adding a special touch. Both international cuisine and traditional Italian dishes are offered, although some guests felt there could be more variety in cold cuts and fresh vegetables.
The rooms at Hotel Smeraldo are generally described as spacious, clean and comfortable with many featuring beautiful lake views. Modern amenities and recent refurbishments add to the comfort, though some guests find the rooms smaller than expected or a bit dated. Cleanliness is a highlight, despite occasional issues with dust and insects. Noise from poor soundproofing and neighboring areas was a concern for some, but the efficient room service and daily cleaning contributed to a pleasant stay.
Hotel Smeraldo is recognized for its high standard of cleanliness, particularly in guest rooms, which are cleaned daily and equipped with fresh towels. However, occasional issues with ants and inconsistent cleaning efforts in certain areas are noted. Despite these minor setbacks, the overall cleanliness and friendly staff are positively acknowledged.
The staff at Hotel Smeraldo receive high praise for their friendliness, kindness and helpfulness. Management and reception staff are noted for their courteous and attentive service, contributing positively to the guest experience. There are occasional mentions of less attentive service, but these instances are rare.
The hotel's free Wi-Fi receives mixed feedback with some guests finding the connection reliable in specific areas like the lobby, while others struggle with poor connectivity in their rooms. The inconsistent signal can be a drawback for those needing reliable internet access.
Parking at Hotel Smeraldo is appreciated for its convenience and security. Complimentary on-site parking, including options for trailers and motorcycles, adds to the guest experience despite some challenges with limited spaces and tight fits for larger vehicles.
Families find Hotel Smeraldo accommodating with spacious rooms, practical amenities and a family-friendly atmosphere. The children’s pool and play area are particularly liked and the hotel’s location offers easy access to local attractions. However, high noise levels and limited swimming facilities might be a consideration for families with very young kids.
The quality of beds at Hotel Smeraldo receives mixed feedback. Some guests find the beds and pillows very comfortable, while others experience discomfort due to hard or overly simplistic mattresses. Issues such as sagging mattresses and sliding beds are common concerns.
Hotel Smeraldo's three-star rating draws varied opinions. Many guests feel the hotel offers great value for money, aligning well with three-star expectations and some even compare it to a four-star establishment. However, others believe the facilities and services do not meet three-star standards, citing a need for updates and better service quality.
Overall, Hotel Smeraldo is valued for its prime location, picturesque views, friendly staff and family-friendly amenities. While there are areas for improvement, most guests find their stay comfortable and enjoyable, making it a recommendable choice for visitors to Sirmione.
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The breakfast at Hotel Smeraldo receives mixed reviews. Many guests appreciate the quality, abundance and variety of sweet and savory options. The friendly and competent breakfast staff also add to a positive atmosphere. However, some guests note that the menu lacks variety and could benefit from fresher ingredients and improved presentation.
The hotel's dining options, particularly the dinners, are well-regarded. Guests enjoy the excellent evening ambiance with dining options by the lake adding a special touch. Both international cuisine and traditional Italian dishes are offered, although some guests felt there could be more variety in cold cuts and fresh vegetables.
The rooms at Hotel Smeraldo are generally described as spacious, clean and comfortable with many featuring beautiful lake views. Modern amenities and recent refurbishments add to the comfort, though some guests find the rooms smaller than expected or a bit dated. Cleanliness is a highlight, despite occasional issues with dust and insects. Noise from poor soundproofing and neighboring areas was a concern for some, but the efficient room service and daily cleaning contributed to a pleasant stay.
Hotel Smeraldo is recognized for its high standard of cleanliness, particularly in guest rooms, which are cleaned daily and equipped with fresh towels. However, occasional issues with ants and inconsistent cleaning efforts in certain areas are noted. Despite these minor setbacks, the overall cleanliness and friendly staff are positively acknowledged.
The staff at Hotel Smeraldo receive high praise for their friendliness, kindness and helpfulness. Management and reception staff are noted for their courteous and attentive service, contributing positively to the guest experience. There are occasional mentions of less attentive service, but these instances are rare.
The hotel's free Wi-Fi receives mixed feedback with some guests finding the connection reliable in specific areas like the lobby, while others struggle with poor connectivity in their rooms. The inconsistent signal can be a drawback for those needing reliable internet access.
Parking at Hotel Smeraldo is appreciated for its convenience and security. Complimentary on-site parking, including options for trailers and motorcycles, adds to the guest experience despite some challenges with limited spaces and tight fits for larger vehicles.
Families find Hotel Smeraldo accommodating with spacious rooms, practical amenities and a family-friendly atmosphere. The children’s pool and play area are particularly liked and the hotel’s location offers easy access to local attractions. However, high noise levels and limited swimming facilities might be a consideration for families with very young kids.
The quality of beds at Hotel Smeraldo receives mixed feedback. Some guests find the beds and pillows very comfortable, while others experience discomfort due to hard or overly simplistic mattresses. Issues such as sagging mattresses and sliding beds are common concerns.
Hotel Smeraldo's three-star rating draws varied opinions. Many guests feel the hotel offers great value for money, aligning well with three-star expectations and some even compare it to a four-star establishment. However, others believe the facilities and services do not meet three-star standards, citing a need for updates and better service quality.
Overall, Hotel Smeraldo is valued for its prime location, picturesque views, friendly staff and family-friendly amenities. While there are areas for improvement, most guests find their stay comfortable and enjoyable, making it a recommendable choice for visitors to Sirmione.
3-Star Hotel
Located on the shores of Lake Garda, this hotel features a large garden with direct access to a private beach. It is situated not far from Scaligero Castle, offering both relaxation and convenience.
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
About Hotel Smeraldo
License: 017179-ALB-00078, IT017179A1LZ4T6P24
Guest Reviews
Location
The surrounding area is noted for its quiet ambiance, allowing for a relaxing stay. The well-maintained garden and private beach add to the picturesque setting and enhance the overall experience. Visitors consistently praise the accessibility to the old town and the ease of finding services and amenities nearby.
The positive reviews consistently emphasize the hotel's advantageous location, making it an ideal base for both leisure and sightseeing. Whether it's enjoying the magnificent lake views from the rooms or taking a simple stroll to explore Sirmione, Hotel Smeraldo's setting is described as more than satisfactory, often described as perfect and excellent.
Breakfast
However, some guests noted the lack of variety with the breakfast menu remaining the same every day. Specific criticisms included the limited selection of items and the sometimes cold and burnt eggs and bacon. While the breakfast generally met the expectations of many guests, some felt it could benefit from fresher ingredients, a greater variety of food and improvements in presentation and service. Despite these areas for improvement, the overall impression of the breakfast was that it was adequate and satisfying for most visitors, aligning well with the hotel's rating category.
Dinner
The restaurant at the hotel's partner facility, La Paül, was also mentioned favorably with many enjoying lunch and snacks there. Despite some limitations, such as a non-functioning restaurant at times and restricted dining options, the overall experience at Hotel Smeraldo’s dining venues generally met guests' expectations, making it a commendable choice for those seeking a pleasant dinner by the lake.
Rooms
While several visitors noted that the rooms were cozy and comfortable, some found them smaller than depicted in photographs or a bit dated in terms of furnishing and decor. However, the overall impression was that the rooms were adequate for the price with some rooms featuring charming rustic elements like wooden beams.
Cleanliness was generally seen as a highlight, but there were occasional reports of issues like dust, cobwebs and cobwebs, as well as isolated incidents of insect presence. Noise was a common concern due to poor soundproofing with some rooms affected by early morning kitchen noises and sounds from neighboring rooms.
Despite the mixed reviews on the condition and maintenance of the rooms, the helpful and efficient room service, the provision of daily cleaning and the availability of air conditioning contributed to a pleasant stay for many. Rooms with direct access to the garden or featuring balconies provided added value, making them a popular choice among guests seeking a scenic and serene experience.
In summary, Hotel Smeraldo's rooms offer a balance of comfort and practical amenities amidst occasional shortcomings. Guests are likely to enjoy the spaciousness, cleanliness and beautiful views, while some may find room for improvement in noise insulation and maintenance.
Beds
However, critical feedback is evident. Many guests find the beds to be overly simplistic, hard or even downright uncomfortable. Issues such as sagging mattresses, the union of two single beds instead of a true double and beds that slide apart at night are common complaints. Particularly troubling are mentions of old mattresses with protruding springs, rusted iron frames and an insufficient bed base, leading to an uncomfortable and restless night for some.
Bed sheets and general bedding quality appear to be fine, but the overall construction and maintenance of the beds seem to be areas in need of improvement. Despite the mix, the recurring theme remains: while some guests find the beds at Hotel Smeraldo comfortable and restful, others experience discomfort due to outdated and poorly maintained mattresses and bed structures.
Cleanliness
However, there are recurring issues that some guests have encountered. Various reviews point out the occasional presence of ants and inconsistencies in the thoroughness of daily cleaning. While some rooms are reported to be impeccably clean, other areas such as balconies, terraces and the outdoor breakfast area require more attention. Dustiness and cobwebs have been noted in certain rooms and some guests experienced unpleasant odors from malfunctioning air conditioning units and refrigerators.
Additionally, cleanliness in common areas like the dining room and swimming pool appears to need improvement with multiple guests suggesting better hygiene practices and a more varied breakfast selection. Despite these drawbacks, the staff's friendliness and the picturesque views from the hotel contribute positively to the overall guest experience.
In summary, while Hotel Smeraldo maintains a generally high standard of room cleanliness and provides helpful staff, there are areas that need enhanced attention to ensure a consistently clean environment throughout the property.
Staff
Wi-Fi
Parking
Although the parking area is generally well-received, a recurring theme among guests is the limited number of parking spaces and the tight fit, which can make parking a challenge, especially for larger vehicles. Some guests found it difficult to locate a parking spot late at night. Despite these few setbacks, the fact that the property offers a secure, enclosed space to park cars contributes positively to the overall guest experience.
Guests also have access to additional parking options at a nearby associated lot, adding a layer of convenience. For those traveling with trailers or motorcycles, the experience of parking multiple times was noted, but generally, the availability and security of parking were viewed positively.
Overall, while parking space limitations exist, the free and secure parking options are valued perks that enhance the comfort and convenience of staying at Hotel Smeraldo.
Family
One of the highlights for kids is the children's pool, which is shallow and safe for young swimmers. Additionally, there's a play area that keeps little ones entertained. However, some reviews indicate that the hotel's pool is primarily designed for children and may not be suitable for adults seeking a more extensive swimming experience.
The location offers good accessibility to Sirmione Old Town, making it convenient for families looking to explore the area. Despite these positives, some guests noted challenges such as high noise levels and difficulties checking in with small children. Furthermore, the absence of a nearby beach and limited swimming pool facilities might make it less ideal for families with very young kids.
Overall, Hotel Smeraldo provides ample space and amenities that create a comfortable and enjoyable environment for families, making it a noteworthy option for those traveling with children.
3 Star
However, several reviews highlight significant discrepancies with the advertised three-star status. Some guests feel the hotel only meets the standards of a one-star rating in Croatia, finding that the facilities and services do not match the expected three-star quality. There are mentions of the need for updates in the hotel and dissatisfaction with non-English speaking receptionists, which some consider unacceptable for an international hotel.
The breakfast service and overall service quality also drew criticism for not meeting three-star standards. Moreover, the lack of international television programs and the necessity to rely on the reception of a partner hotel for various needs were noted as drawbacks. While the advertised swimming pool is an added perk, some guests pointed out that the partner hotel, which also has three stars, offers better facilities.
In summary, while Hotel Smeraldo provides good value and satisfactory breakfast within its category, it struggles to consistently meet the expected standards of a three-star hotel, especially in terms of service quality and facility updates.
Accessible
No, Hotel Smeraldo doesn't have any pool.
No, a spa isn't available at Hotel Smeraldo.
No, Hotel Smeraldo doesn't allow dogs.
Yes, parking facilities are available at Hotel Smeraldo.
No, Hotel Smeraldo doesn't have a gym.
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