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Grand Hotel Ortigia

Siracusa , Viale Mazzini 12 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Hotel Ortigia enjoys a prime location in the heart of Ortigia, Siracusa, providing an excellent base for exploring the historic island. Guests consistently praise its convenient position near the marina, key attractions, shops, markets and restaurants, complemented by on-site parking facilities. Many rooms offer stunning seafront views, enhancing the hotel's charm in a beautiful old building that reflects Ortigia's historic ambiance. The combination of easy access, high-quality service and breathtaking vistas makes the hotel a highly recommended choice.

Breakfast at Grand Hotel Ortigia is a standout experience, often highlighted for its quality and the stunning setting on a rooftop terrace overlooking the waterfront, harbor and old town. Guests appreciate the variety and freshness of the offerings, particularly the pastries and made-to-order egg dishes. The attentive staff further enhances the breakfast experience, making it a memorable start to the day despite a few comments on the desire for more variety.

The hotel's dining experience is also highly praised, particularly for meals enjoyed on the terrace at sunset with fantastic views of the Bay of Siracusa. Guests commend the delicious and varied cuisine and the exceptional service. The combination of great food, attentive service and picturesque scenery makes dining at Grand Hotel Ortigia an unforgettable experience.

Room experiences are varied with many guests appreciating their comfort, elegance, spaciousness and picturesque sea views. However, some feedback indicates that the rooms could benefit from renovation as certain furnishings appear dated. Despite luxurious decor like marble and antiques, some rooms and bathrooms were found to be small for a five-star establishment. Mixed reviews on air conditioning and Wi-Fi also suggest areas for improvement.

Cleanliness is a strong suit with guests frequently noting the immaculate state of the rooms and amenities. The overall decoration of the hotel is seen as elegant and well-maintained and the staff is recognized for their excellent service. The clean and organized setup enhances guests' stays significantly.

The staff at Grand Hotel Ortigia receive overwhelmingly positive reviews for their friendly, helpful and professional demeanor with particular praise for the restaurant waiters. There are occasional critiques of the reception staff, but overall, the dedicated and efficient service is a highlight of the guest experience.

Parking is convenient with a private and accessible parking area available right in front of the hotel. Despite being somewhat limited in size, the parking is praised for its simplicity and convenience with managed services available for a reasonable fee.

Most guests find the beds comfortable, contributing to a good night's sleep. While some note the mattresses could be softer to meet five-star expectations, the overall sentiment is positive regarding bed comfort and cleanliness.

Overall, Grand Hotel Ortigia is described as providing a visually appealing and historically charming experience with professional and courteous staff aligning well with the expectations of a five-star hotel. While there are mixed feelings regarding its five-star rating with some suggesting it meets more of a three or four-star standard due to soundproofing and spa service availability issues, the hotel's prime location and commendable service make it a distinguished choice. Despite areas where updates could enhance the guest experience, the hotel's blend of historical elegance and luxurious comfort contributes to memorable stays.
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Boutique-style Hotel

Situated in the vibrant heart of Siracusa, the Grand Hotel Ortigia stands as a symbol of sophistication and history. It offers old-world charm with modern-day amenities. The rooms are stylishly decorated, many with balconies offering stunning sea views.

Luxury Hotel

A 5-star luxury hotel in the heart of Ortigia, this property offers elegant, large, and spacious rooms with unforgettable panoramic views. It maintains its charming Liberty style and provides guests with access to a splendid private beach.

Historic Hotel

Built at the end of the 19th century, this hotel maintains its original architectural lines and Liberty style. It underwent a profound restoration in 1995, preserving its historic character. The hotel is located on Ortigia Island, offering views of the sea and historic landmarks.

Hotel for Honeymoon

This hotel features a spa and offers stunning views of Syracuse from its terrace, ideal for romantic dinners or cocktails. Its historical significance and modern amenities combine for a luxurious stay.

Family Friendly Hotel

This hotel is listed among the best hotels for kids in Syracuse. As a grand hotel, it typically offers amenities and services that cater to a wide range of guests, including families.

Romantic Hotel

This 5-star hotel offers elegant and spacious rooms with unforgettable views. It is located in an ideal position to immerse yourself in the magical atmosphere of Ortygia and features a private beach from July 1st to August 31st.

Business Hotel

The Grand Hotel Ortigia is among the largest hotels in Siracusa offering meeting space. It provides a suitable venue for business-related events, though specific details about amenities are not available in the provided data.

Hotel with Parking

Grand Hotel Ortigia offers private parking directly in front of the hotel for guests, though it is subject to availability and incurs a daily cost.

Accessible Hotel

Located in the heart of Syracuse, this hotel offers accessible rooms and facilities. The hotel has wheelchair-accessible parking available. It provides a luxurious experience with attention to accessibility, ensuring a comfortable stay for all guests.

5-Star Hotel

This 5-star luxury hotel is ideally located overlooking Ortigia Island, offering elegant and spacious rooms with panoramic views. It features a rooftop terrace and restaurant with stunning views over the marina, a swimming pool, and a spa with steam room, aromatic showers, and massage treatments. The hotel also provides access to a private beach via a paid shuttle service.

Hotel where Dogs Stay Free

This hotel welcomes most house pets, including dogs, providing accommodation for guests traveling with their canine companions.

Dog Friendly Hotel

Dogs Stay Free

Room Types

Flexible Room Please note that the room and bed type will be allocated at check-in according to availability. Guests may be asked to change rooms during the stay, and room types may vary.

Deluxe Double Room The double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a bidet. The double room features a flat-screen TV, a wardrobe, a safe deposit box, parquet floors as well as city views.

Deluxe Double Room with Sea View The double room includes a private bathroom fitted with a bath, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as sea views.

Standard Room The double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a bidet. The unit offers 1 bed.

Deluxe Triple Room The triple room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a bidet. The triple room features a flat-screen TV, a wardrobe, a safe deposit box, parquet floors as well as city views.

Single Room The single room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a bidet. The unit has 1 bed.

Deluxe Triple Room with Sea View The triple room includes a private bathroom equipped with a bath, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit offers 2 beds.

Junior Suite The suite offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a bidet. The suite features a flat-screen TV, a wardrobe, a safe deposit box, parquet floors as well as city views. The unit offers 3 beds.

Junior Suite with Sea View The suite includes a private bathroom fitted with a bath, a bidet and a hairdryer. The air-conditioned suite features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit has 3 beds.

King Suite This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a bidet. The air-conditioned suite features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit has 3 beds.

Queen Suite This air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath. The suite offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit has 3 beds.

Deluxe Double Room with Spa Access The double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a bidet. The double room features a flat-screen TV, a wardrobe, a safe deposit box, parquet floors as well as city views. The unit offers 1 bed.

About Grand Hotel Ortigia

License: 19089017A104873, IT089017A12F8SGAVW

Guest Reviews

8.5

Very Good

Location

Grand Hotel Ortigia boasts an exceptional location right in the heart of Ortigia, Siracusa, making it the perfect base for exploring this historic island. Guests consistently praise its prime spot, situated just steps away from the marina and within easy walking distance to all key attractions, shops, markets and restaurants. The hotel is ideally positioned for travelers arriving by car, offering convenient parking facilities right in front.

Many visitors highlight the stunning seafront views with many rooms overlooking the harbor, providing breathtaking vistas of the city and the sea. The hotel's ambiance matches its superb location, nestled in a beautiful old building that perfectly complements the historic charm of Ortigia.

Whether the goal is to stroll through the old town, visit historical sites or simply enjoy the serene waterfront, the hotel's central and strategic location ensures that everything is just a short walk away. The combination of convenient parking, exceptional service and outstanding views makes Grand Hotel Ortigia a highly recommended choice for a memorable stay.

Breakfast

The breakfast experience at Grand Hotel Ortigia consistently delights guests with its high-quality offerings and stunning locations. A prominent highlight is the rooftop terrace, providing diners with panoramic views of the waterfront, harbor and the charming old town of Ortigia. Guests rave about the abundant and varied selection, particularly the fresh pastries and savory options.

Quality-wise, the breakfast is described as superb, top-notch and of the highest level, featuring both premade dishes and items made upon request. Many visitors especially appreciate the egg dishes cooked to order and the delicious almond granita.

While a few mention a desire for more variety, the general sentiment is overwhelmingly positive, praising not only the food but also the attentive and friendly staff who enhance the dining experience. The scenic terrace setting is often highlighted as making breakfast a memorable start to the day. Overall, the breakfast at Grand Hotel Ortigia stands out for its exceptional quality, variety and breathtaking views.

Dinner

The dining experience at Grand Hotel Ortigia receives high praise from guests with a variety of reviews highlighting the quality and atmosphere. Food at the hotel's restaurant is described as delicious and varied, contributing to an exceptional dining experience. The service is noted to be of exceptionally high quality, maintaining consistency even during dinner hours.

Dining on the terrace, especially at sunset, seems to be a particularly memorable experience with fantastic views adding to the ambiance. The rooftop restaurant is frequently mentioned for its excellent food and the wonderful vista of the Bay of Siracusa. The combination of great food, excellent service and stunning sunset views creates a setting that guests find unforgettable.

Guests have enjoyed both their aperitivo and supper, making special mention of how exceptional these meals were. The restaurant not only offers very good quality food but also remarkable views of the city and the bay, making it a standout feature of the hotel. Overall, the consensus is clear: dinner at Grand Hotel Ortigia is a must-try experience, offering a blend of fantastic food, exceptional service and picturesque scenery.

Rooms

The rooms at Grand Hotel Ortigia boast a range of experiences with many guests appreciating the comfort, elegance and picturesque sea views. Rooms are often described as spacious and well-maintained with clean and tastefully furnished interiors that reflect the hotel's rich history of 150 years. Some rooms feature balconies providing beautiful views of the port, which enhance the overall appeal.

However, several guests noted that the rooms could benefit from renovation, as some furnishings appear a bit dated. Despite the luxurious decor with elements like marble, antiques and chandeliers, some rooms felt cramped and small with compact bathrooms that seemed undersized for a five-star establishment. Specific concerns included small showers, narrow staircases in duplex rooms and occasional noise from the restaurant above certain rooms. Air conditioning and Wi-Fi also received mixed reviews, sometimes proving inadequate.

All in all, while the rooms of the Grand Hotel Ortigia offer comfort and a touch of historical luxury, there are areas where updates and improvements could enhance the guest experience further.

Beds

Guest reviews of the beds at Grand Hotel Ortigia describe a generally positive experience with frequent mentions of comfort. Many guests found the beds to be very comfortable with particular praise for the quality of pillows. Rooms were often noted as being clean, elegant and cozy, which contributed to an overall pleasant stay. However, a few guests found the mattresses to be harder than expected with some feeling that they did not meet five-star standards. Despite these occasional concerns, the majority of reviews highlight the comfort and cleanliness of the beds, leading to a good night's sleep for many visitors.

Cleanliness

Grand Hotel Ortigia consistently impresses guests with its remarkable cleanliness and attention to detail. The rooms and amenities are described as immaculate with many guests noting the spotless and well-maintained interiors. Bathrooms are tidy and the overall decoration of the hotel is seen as both elegant and clean, contributing to a comfortable and safe environment.

The hotel's structure, both externally and in common areas, is beautiful and clean, maintaining a high standard of tidiness throughout. The cleaning of rooms is often highlighted as first-class, exemplary and sanitized with a few comments suggesting enhancements for aligning with 5-star expectations.

Guests consistently commend the staff for their friendliness and helpfulness and the combination of clean facilities with excellent service makes for a pleasant stay. Whether traveling with family or alone, the clean, well-organized setup of the hotel enhances the overall guest experience. Even the breakfast receives good marks, rounding out the appealing aspects of staying at Grand Hotel Ortigia.

Staff

The staff at Grand Hotel Ortigia have received overwhelmingly positive reviews from guests. Descriptions of the service highlight the exceptional quality of care provided with staff members frequently being described as very friendly, helpful and attentive. Many guests noted the kindness and politeness of the staff, emphasizing their professionalism and courtesy, which is fitting for a 5-star establishment.

Particularly standout mentions were made of the waiters in the restaurant, some of whom speak perfect German and provide a high level of service. The restaurant is also frequently praised for its quality. Guests appreciated the attentiveness and accommodating nature of the staff with many specifically mentioning that they go above and beyond to meet every need.

While the majority of the feedback was positive, there were isolated instances of guests feeling the reception staff lacked friendliness and approachability. However, these were exceptions in an overall context of glowing reviews about the staff’s dedication and professionalism.

Overall, the general sentiment clearly underscores that the staff at Grand Hotel Ortigia significantly contribute to making guests' stays comfortable and memorable, thanks to their warmth and efficiency.

Wi-Fi

The internet service at Grand Hotel Ortigia has received mixed feedback. While many guests appreciated their overall experience, citing there was nothing they disliked, there were recurring concerns about the Wi-Fi service. Common issues included weak and slow connections with the Wi-Fi often only being available in common areas rather than in individual rooms. Some guests also noted security issues with the Wi-Fi. Despite these challenges, it seems that the Wi-Fi issues align with a broader trend observed in various hotels throughout Sicily.

Parking

Grand Hotel Ortigia offers a convenient and accessible parking experience for guests with a private parking area available right in front of the hotel. Despite being somewhat limited in size, the reserved parking space ensures that guests have a dedicated spot for their vehicles. The hotel's parking facilities are praised for their convenience, being located directly in front of or across the street from the hotel, making it easy for guests to access their cars.

For a daily fee of EUR 15, the hotel provides managed parking services, which many find to be a reasonable price given the hotel's excellent location. Additionally, there is a free parking lot nearby, across a bridge, for those looking for an alternative. Guest reviews highlight the simplicity and convenience of the parking process, though some note that contacting the hotel for assistance can be necessary. Overall, Grand Hotel Ortigia offers a satisfactory parking solution that complements its premium services and prime location.

5 Star

Grand Hotel Ortigia offers a blend of historical charm and a beautiful location in Ortigia, making it a visually appealing choice for travelers. Guests appreciate the kindness and professionalism of the staff, which align well with the expectations of a five-star hotel. The attention to detail is noted as impeccable and the hotel's historical boutique style adds to its charm. Some visitors feel that the hotel provides a truly five-star experience and found the stay comfortable and memorable.

However, there are mixed feelings about the hotel's five-star rating. Several guests believe the hotel does not meet five-star standards, suggesting it is more akin to a three or four-star establishment. Criticisms include issues with soundproofing and the availability of advertised spa services. While the view and overall aesthetic are praised, some guests feel the facilities do not meet the higher expectations that come with a five-star rating. Despite these critiques, the hotel remains a lovely destination with a prime location and commendable service.

Luxury

Grand Hotel Ortigia, situated in a prime, luxurious location, captivates guests with its unique beauty and historical charm that transports visitors back in time. The experience is often described as luxurious and pleasant with some guests enjoying stunning views of the port from the terrace, making breakfast a memorable affair. Service at the hotel has received high praise with some stating it's the best they have experienced in all of Italy, contributing to a feeling of exclusivity and high quality.

However, while the hotel is frequently classified as a 5-star establishment, some reviews suggest it falls short of those high standards, indicating a more accurate rating might be 4 stars. Criticisms mention that certain services, like the spa, are only available upon booking a treatment, which detracts from the full 5-star experience expected by discerning travelers. Despite these comments, the Grand Hotel Ortigia remains a distinguished choice, offering a blend of historical elegance and luxurious comfort.

No, Grand Hotel Ortigia doesn't have any pool.

No, a spa isn't available at Grand Hotel Ortigia.

Yes, Grand Hotel Ortigia welcomes dogs.

Yes, parking facilities are available at Grand Hotel Ortigia.

No, Grand Hotel Ortigia doesn't have a gym.

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