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Summary of reviewsRamada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center offers a convenient location for travelers, positioned near the Sioux Falls Airport, major highways and several key attractions. Guests appreciate the easy access to the Canaries baseball field, Denny Sanford Premier Center, Sioux Falls Arena, nearby zoo and the Sanford Center, making it a prime choice for both leisure and business visitors. The hotel provides a peaceful respite with convenient parking options, tranquility despite being on the town's outskirts and seamless connections to downtown's dining and entertainment venues.
Guests' experiences with the breakfast offerings varied with some disappointment over the lack of complimentary breakfast and the quality of the paid options. However, those who experienced good service at the on-site restaurant found the quality satisfactory. Dinner received more consistent praise, especially the offerings at Boss's Pizza and Chicken bar, though the restaurant's temporary closures for construction were a drawback.
Reviews of the rooms present a mixed picture. Positively, many guests found the rooms to be spacious, comfortable and clean, often highlighting the enjoyable waterpark. However, numerous guests pointed out issues with dated decor, cleanliness and maintenance problems like broken appliances and unpleasant odors. Cleanliness was similarly divisive with many noting clean rooms and properties, while others reported dirty carpets, musty smells and inadequate housekeeping.
The staff received mixed feedback with many guests praising their friendliness and helpfulness, particularly calling out individuals for excellent service. On the flip side, some guests encountered rude or unresponsive staff, highlighting inconsistencies in service quality.
WiFi at the hotel received mixed reviews as well with some guests praising its reliability and others reporting slow speeds or connectivity issues. The pool and waterpark facilities are frequently praised, especially by families, for being fun and well-suited for kids, although some guests noted issues with noise and maintenance.
Parking at the hotel is generally seen as convenient and accessible, contributing to an overall positive experience, despite some concerns about safety and accessibility in the parking lot.
The hotel's family-friendly environment stands out with the waterpark being a major draw for kids and spacious rooms accommodating larger groups comfortably. Amenities like laundry facilities and large refrigerators add to the convenience for families. Overall, while there are areas for improvement, particularly in housekeeping, maintenance and consistent staff service, 'Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center' provides a generally positive and enjoyable stay, particularly for families and travelers seeking convenient access to local attractions. Show more
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Family Friendly Hotel
This hotel features Buccaneer Bay, an indoor water park with a 35-foot pirate ship and multiple slides. There are family suites with two queen beds and a separate living area with a sleeper sofa, or a two-bedroom Presidential Suite. The hotel also has an on-site tiki bar and Boston's Pizza Restaurant & Sports Bar.
Hotel with Swimming Pool
This hotel features Buccaneer Bay Indoor Water Park, a 160-foot two-story water slide, a basketball and volleyball pool, a Jolly Roger Pirate Ship, an adult lap pool, and two hot tubs. Guests also have access to a poolside Tiki Bar, making it a comprehensive water park experience.
Heated Pool Indoor Pool Children's Pool Pool Water Slide
Business Hotel
This hotel features an Event Center, indicating it is equipped with facilities suitable for hosting meetings, conferences, or other business-related events.
Hotel with Parking
This hotel provides ample parking space, including areas suitable for larger vehicles, making it convenient for all guests. The waterpark and event center also suggest the capacity to handle a high volume of visitors, thus a well-managed parking facility.
Accessible Hotel
This hotel features accessible rooms and ensures accessibility within the waterpark and event center.
Hotel with Gym
A fitness center is available on the property for guests. This facility provides an option for guests to exercise during their visit.
3-Star Hotel
This hotel is known for its on-site waterpark and event center, making it a fun and convenient option for families and event attendees.
Hotel with Indoor Pool
This hotel features Buccaneer Bay Indoor Water Park with a 160-foot, two-story water slide, a 35-foot pirate ship, water basketball, a volleyball pool, and two hot tubs. There are a total of three indoor pools, including a children's pool.
Hotel with Heated Pool
This hotel features Buccaneer Bay Indoor Water Park with a 160-foot, two-story water slide, a Jolly Roger Pirate Ship, an adult lap pool, and two hot tubs. A poolside Tiki Bar is also available for guests to enjoy.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Pool Water Slide
Hotel with Children's Pool
Room Types
One-Bedroom King Suite - Non-SmokingThis room features air conditioning, a small refrigerator and coffee making facilities.
Two-Bedroom Suite - Non-SmokingLocated on the 2nd floor overlooking the tiki bar and water ark, this suite features a balcony, a fireplace and a living room. A microwave and a coffee maker are also included.
One Bedroom Suite with Two Queen Beds and Pool View - Second Floor - Non-SmokingGuests will have a special experience as this suite offers a fireplace. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views.
One-Bedroom Suite with Two Queen Beds - Poolside - First Floor - Non-SmokingThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
One-Bedroom Queen Suite - Mobility Access/Non-SmokingThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
King Room - Non-SmokingThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room offers heating and a TV with cable channels. The unit offers 2 beds.
Queen Room - Non-SmokingThe spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room features heating and a TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
One-Bedroom King Suite with Jetted Tub - Non-SmokingThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.0
Good
Location
Located conveniently in Sioux Falls, the Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center offers guests an optimal base for exploring the town. The hotel's proximity to key sites such as Canaries home baseball field, the Denny Sanford Premier Center and the Sioux Falls Arena make it a prime choice for visitors attending events and concerts. Families will find the location particularly advantageous with easy access to the nearby zoo and the Sanford Center.
Despite being on the outskirts of town, the hotel is just a short drive from various attractions and dining options, providing a peaceful respite away from busy traffic. The convenient parking, close proximity to both the airport and interstate highways and the quiet neighborhood enhance the overall travel experience.
Guests frequently commend the easy access to major highways and the seamless connection to downtown Sioux Falls, which is packed with dining and entertainment venues. The hotel is perfectly positioned for both business and leisure travelers, offering a blend of tranquility and connectivity.
Whether attending a conference, visiting relatives or seeking a family-friendly stay with on-site amenities like pools and restaurants, this hotel’s location proves to be advantageous. With a combination of accessibility, convenience and quietude, it ensures a comfortable and efficient stay for anyone visiting Sioux Falls.
Breakfast
Visitors to the Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center had varied experiences regarding the breakfast offerings. Many expressed disappointment over the absence of a complimentary breakfast, noting that they had to make other arrangements or seek breakfast elsewhere, which was unexpected for a hotel at this price range. Some guests found the online advertising misleading, as it mentioned a hot breakfast that was not available without an additional charge. Those who opted for the on-site restaurant often found it closed, requiring them to find alternative options.
The breakfast that was available did not consistently meet expectations with several guests describing it as overpriced and lacking in quality. Specific complaints included burnt bacon, minimal fruit options and a lack of protein other than yogurt. Additionally, there was some frustration over the limited hours of the breakfast service and long waits due to staffing issues.
Despite these concerns, there were a few positive remarks about the satisfactory quality of some breakfast items and discounts on meals. However, the overall sentiment suggests that improvements in breakfast offerings or clearer communication about what is included would enhance the guest experience.
Dinner
Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center offers a mixed dining experience, highlighted by multiple mentions of both its construction and the quality of food provided. While the on-site restaurant received high praise for its delicious and very good food, notably at Boss's Pizza and Chicken bar, it also faced criticism during times when it was closed for construction. Guests appreciated the convenience of being able to get something to eat on site even late in the evening and praised particular items like pizza for being excellent and outstanding.
Table service at the adjoining restaurant was frequently noted as excellent, contributing positively to guest experiences. However, there were moments of discontent due to the restaurant being extremely busy and the food being cold on occasion. Miscommunications regarding nearby dining locations due to construction closures also added frustration for some guests.
Beyond dining, the hotel's amenities such as the pool area, arcade, casino, bar/grill and workout gym added to the overall experience, although issues like out-of-date info books and a malfunctioning arcade machine were highlighted.
Overall, while the quality of food and service was generally well-received, occasional lapses in service and the temporary closure of the restaurant for construction impacted some guests' dining experiences.
Rooms
The guest reviews for 'Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center' provide a mixed portrayal of the hotel’s rooms. On the positive side, several guests appreciated that the rooms were spacious, comfortable and often described as clean. There were mentions of updated rooms, good room sizes, comfortable suites and the availability of a waterpark that was enjoyed by families. The hotel’s clean bathrooms and friendly staff also received positive remarks.
Conversely, many reviews pointed out significant issues. Frequent criticisms included rooms that were dated with torn or worn furniture, unpleasant odors such as smoke or mold and various degrees of cleanliness problems including mold, dust and leftover garbage from previous guests. Specific maintenance issues were noted, such as broken items, non-functional air conditioning, leaking windows and issues with the room’s lighting. Other concerns involved basic amenities missing from the rooms, poor customer service experiences and security issues with room locks.
In summary, while guests enjoyed the room size, comfort and cleanliness when standards were met, there were considerable shortcomings regarding room maintenance, outdated decor and overall cleanliness, which detracted from their stays.
Beds
The reviews about the beds at Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center present a mixed picture. On the positive side, many guests found the beds to be very comfortable or even super soft. Comments like "comfortable beds," "beds were very comfortable," and "beds and pillows were amazing" suggest a generally satisfying sleeping experience for a significant number of visitors. Fresh bed linens and clean bedding were also noted, adding to the overall comfort.
However, several guests reported issues with the pull-out beds, citing problems like springs poking through, thin mattresses curling up and dirty sheets. Some standard beds were described as hard, extremely uncomfortable or lumpy. Pillows also received mixed feedback with some guests finding them stiff and lumpy and others noting they smelled. Despite the occasional negative experience, many reviews still emphasized the comfort and cleanliness of the beds, highlighting a diverse range of guest experiences.
Cleanliness
Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center receives mixed reviews on cleanliness. Positively, many guests found the rooms to be clean, comfortable and nicely maintained. Phrases like "rooms were clean," "room very clean," "the property was clean," and "nice and clean too" frequently appear in the reviews. Some guests even praised the hotel as cleaner than other family-friendly establishments and commented on its clean beds and overall cleanliness.
However, certain negative aspects regarding cleanliness are also notable. Issues such as worn and dirty carpets, musty and moldy smells and unclean bathrooms were commonly reported. Several guests experienced problems with housekeeping, encountering hair in bathtubs, dirty sheets and unsatisfactory vacuuming. Instances of cockroaches, black mold and stains added to the concerns about the hotel's maintenance. Common areas didn't fare much better with multiple mentions of dirty pool water and the hotel’s pervasive chlorine smell detracting from the overall experience. Additionally, some guests noted the presence of dust and outdated bathroom facilities.
These mixed reviews suggest that while many guests find their rooms clean and satisfactory, there are significant recurring issues with the hotel's overall cleanliness and maintenance that some guests have found unacceptable.
Staff
The staff at Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center received mixed reviews from guests. Many comments praised the staff for being friendly, helpful and welcoming with specific mentions of front desk personnel and individuals like Chelsea and Holly who were noted for their excellent service and accommodating nature. The housekeeping staff also received positive recognition for their efforts in maintaining cleanliness and providing good service.
However, there were also significant negative experiences reported by guests. Numerous reviews indicated that some staff members were rude, unprofessional and inattentive. The front desk and pool staff were frequently cited for their unfriendly demeanor and lack of professionalism with some being described as extremely slow and unresponsive. Guests also reported issues during check-in with incorrect room assignments and long wait times.
There were inconsistencies in the level of customer service with some staff members delivering outstanding service while others failed to meet basic standards of hospitality. The management team also received criticism with several references to rude behavior and poor conflict resolution.
Overall, guest experiences with the hotel staff varied widely, fluctuating between highly positive interactions and disappointing encounters that suggest a need for improved training and more consistent service standards.
Wi-Fi
The WiFi at the Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center received mixed feedback from guests. Some reviews praised the WiFi, describing it as terrific, fine or great. However, other guests reported issues, noting that the WiFi signal was weak or that it wasn't working at all. A few mentioned that the internet was very slow and there were instances where the WiFi sucked. Despite these challenges, there were some reviews indicating that the internet was functional and guests did not miss any calls. Overall, the WiFi experience at the hotel appears to vary with some guests experiencing satisfactory service and others encountering difficulties.
Pool
The pool and waterpark facilities at Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center are a major draw for guests, particularly families. The water park, though somewhat dated, remains a big hit with kids, featuring enjoyable water slides and a splash pad area. Guests appreciate the huge hot tub with great jets, though there were occasional issues with the temperature and maintenance.
The indoor pool is especially noteworthy for its suitability for children, being heated and providing clean water. Kids consistently find the pools both fun and amazing, enjoying the array of activities available. The pool area itself is seen as a perfect family-friendly environment, often described as super great and fun with a tiki bar adding to the enjoyment.
However, there are some points of concern. The pool area can become very noisy and crowded with children running around late into the night, which may disturb some guests. Also, the pool maintenance and cleanliness have received mixed reviews with mentions of dirty water and an overwhelming smell at times. Nonetheless, there is staff present to ensure guests follow rules and wear wristbands.
Overall, while there are areas for improvement, the pool and waterpark facilities provide a generally positive and enjoyable experience for families, making it a cherished highlight of many stays.
Parking
The parking at Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center is generally well-received for its convenience and accessibility. Guests appreciate the close parking available with some mentioning that parking is free and easy. The hotel features wheelchair-accessible parking and provides a convenient shuttle service to the nearby airport, although there's a fee for this service. The location opposite the Convention Center and near a concert arena adds to the overall convenience. However, there have been some concerns about the parking lot's safety and access issues, such as a back door being blocked open with rocks. Nonetheless, the proximity to key venues and airport, combined with accessible and free parking options, make it a practical choice for many travelers.
Family
Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center stands out as a family-friendly hotel, ideal for those traveling with children. Guests often highlight the huge waterpark as the main attraction and the kids absolutely love it, making it a central point of fun for the whole family. The environment is described as clean and generally well-maintained, contributing to an atmosphere that's both enjoyable and conducive to family activities.
The hotel offers various amenities catering specifically to families, such as spacious rooms, including family suites that comfortably accommodate larger groups. Guests also appreciate the convenience of extras like laundry facilities and large refrigerators/freezers in the rooms, making their stay more comfortable and practical.
The positive experiences of a family-friendly environment are underscored by friendly and helpful staff, contributing to an overall pleasant stay. While some noted the occasional issue with guests misbehaving or minor inconveniences in room arrangements, the majority of reviews emphasize the hotel's suitability for families seeking a fun and engaging stay. The convenient location adds to the appeal, making it a favored stop for those traveling through town.
3 Star
Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center offers a mixed experience for visitors. The rooms are reported to be clean, though some guests noted issues with the cleanliness of the bathrooms and sheets. The hotel has underground valet parking, which some might find expensive. Despite mixed feelings, the price might be considered reasonable for some travelers. There are various pricing options catering to different guest needs. While the hotel maintains a three-star rating, specific three-star elements were not highlighted in the reviews. Overall, it's a passable choice for those needing accommodation near the Sioux Falls Airport.
Rooms with Jacuzzi / Hot-Tub
The Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center offers a range of amenities with many guests highlighting the clean and pleasant hot tub area. Visitors appreciated the hot tub, describing it as great and nice and noted that the jacuzzi hot tub is open for use. However, some reviews indicated that the hot tub was not always adequately heated, which detracted from the experience. Additionally, there is a restriction on children under 13 using the hot tub, which may be disappointing for families. Despite these minor issues, the overall feedback suggests that the hot tub area contributes positively to guests' stays.
Pool Water Slide
The 'Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center' boasts a variety of pool slides that offer fun for all ages, although some guests experienced maintenance closures during their stay. The water park, complete with a pirate ship and arcade by the pool, seems to be a hit, especially with children who particularly enjoyed the big water slide. Despite occasional maintenance issues, the overall experience of the pool area is positive with amenities such as a heated pool adding to the enjoyment. The hotel staff receives praise for their friendliness and there is ample parking available, making for a convenient and enjoyable visit overall.
Children's Pool
The children's pool area at Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center receives considerable praise from guests for its fun and engaging environment. Grandparents and parents frequently highlight that their kids and grandkids had a fantastic time, making countless memories while enjoying the waterpark. The pool is described as excellent, fun and perfect for children, providing a safe and entertaining space for kids to play and expend their energy. Despite occasional mentions of the water being cold and the area lacking supervision during late hours, the overall sentiment remains positive. Guests consistently appreciate the resort’s kid-friendly amenities, reinforcing its appeal as a family-friendly destination.
Heated Pool
The heated pool at Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center has garnered positive feedback from guests. The indoor heated pool is a notable feature with many appreciating its warmth, although a few found it slightly too warm. The pool area is generally praised for being nice and usually very clean, offering a great space for families with plenty of space for everyone. The associated water park, including a children’s pool, adds to the appeal, though guests have noted that the area can get quite hot. Some have expressed a need for more towels and blankets, indicating that service in this regard could be improved. Despite these minor issues, the heated pool and overall pool area remain a highlight for many guests, contributing to a pleasant stay.
Indoor Pool
The Ramada by Wyndham Sioux Falls Airport features an indoor pool that receives glowing reviews, particularly for its accompanying water park. Guests frequently describe the water park as 'nice,' 'amazing,' and 'fun for the kids,' making it a high point of their stay. Highlights include a children's pool and a heated pool, which are well-received by families. Many appreciate the convenience of poolside rooms located centrally within the water park area. The gym located near the indoor pool adds an extra layer of convenience for fitness enthusiasts. While the water park area is reported to get quite hot, it remains a popular attraction, especially among children who seemingly can’t get enough of the enjoyable water slides and playful atmosphere. The combination of a great pool and hot tub rounds out the facilities, providing both relaxation and excitement for guests.
Yes, Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Water Slide.
No, a spa isn't available at Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center.
No, Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center doesn't allow dogs.
Yes, parking facilities are available at Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center.
Yes, Ramada by Wyndham Sioux Falls Airport - Waterpark Resort & Event Center has a gym.