This resort offers accessible hotel rooms and facilities, including accessible parking and available wheelchairs on site. An elevator is present for easy movement between floors.
The hotel provides accessible rooms and facilities throughout the property, ensuring good wheelchair access and wheelchair-friendly spaces. It is also located in an accessible area and has an accessible electric car charger.
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Summary of reviews related to the 'Accessible' categoryPestana Sintra Golf Resort & SPA Hotel demonstrates a commendable effort in ensuring accessibility for guests with disabilities. The hotel features accessible rooms and facilities that cater to a variety of specific needs. Guests have highlighted the accessibility provided throughout the property, making it accessible for everyone, including good wheelchair access and wheelchair-friendly spaces. The location itself is accessible and there is an accessible electric car charger available on-site. Additionally, guests appreciated the ample and free parking facilities.
However, there are some areas in need of improvement. Some guests mentioned that the general condition of the facilities could benefit from a renovation and the sizes of the outdoor pool and its accessibility were points of concern. There were also mixed reviews about employee attentiveness and the quality of the food. Specific mentions include uncomfortable cushions, issues with food temperature and the indoor pool not being heated. Parking issues for disabled guests also arose, indicating room for better accessibility planning in certain areas.
Overall, Pestana Sintra Golf Resort & SPA Hotel receives good remarks for its accessibility but would benefit from addressing the highlighted areas needing improvement. Show more
This guesthouse features a specific 'Studio - Disability Access' room type. This accessible studio includes features such as an entire unit being wheelchair accessible, a shower for disabled guests, a toilet for disabled guests, a bathroom for disabled guests, a walk-in shower, and a roll-in shower.
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Summary of reviews related to the 'Accessible' categoryHappySintra GuestHouse by Casa do Preto offers a mix of ease and challenges when it comes to accessibility. Guests appreciate the easily and quickly accessible common areas and amenities, particularly praising the helpful and friendly staff, as well as the well-kept garden. The room access experience is generally positive with early check-in facilitated and clear instructions provided for accessing keys.
However, for guests with disabilities or reduced mobility, the situation is more complex. The property does not have specific accommodations for accessibility, posing difficulties especially for those in wheelchairs. The pathway from the parking lot to the hotel entrance is challenging due to narrow sidewalks and poor road conditions. The busy street leading to the hotel also complicates access, particularly for guests carrying luggage.
Despite these obstacles, families find the guesthouse welcoming with spacious rooms like the family 2 bedroom suite #7 being well-suited for those traveling with children. An electric car charging station adds to the convenience for environmentally conscious travelers. Overall, while providing comfort and a welcoming atmosphere, the accessibility aspects require thoughtful consideration and potentially some improvements to better serve guests with mobility issues. Show more
Accessible rooms are available at this hotel. The property features ramp access, wheelchair access, and a lift to all floors. Accessible parking is also provided on site.
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Summary of reviews related to the 'Accessible' categoryThe NH Sintra Centro enjoys a central location that allows guests easy access to popular amenities and landmarks around Sintra. For those navigating the hotel on foot, elevator access throughout the building provides convenience and relief. However, several challenges compromise the overall accessibility experience for those arriving by car or with specific mobility needs. The narrow streets surrounding the hotel make driving and parking difficult, despite the availability of parking spaces. The hotel can be especially tough to reach by large cars due to the tricky one-way streets.
Although some facilities cater to guests with reduced mobility, such as higher toilets in accessible rooms, other areas fall short. Access ramps are limited and the high sink can be troublesome for children. Furthermore, some guests reported that the access to rooms requires maneuvering stairs, posing additional complications for those with strollers or mobility issues. Overall, while the NH Sintra Centro offers the convenience of a central location, its accessibility features require significant improvement to truly cater to all guests. Show more
This hotel provides good facilities for accessibility, including an elevator. It is designed to be accessibility-friendly and can accommodate specific needs for physically challenged guests. Facilities for disabled guests are available, with features like an emergency cord in the bathroom, toilet with grab rails, and wheelchair access. Upper floors are accessible by elevator.
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Summary of reviews related to the 'Accessible' categoryThe Sintra Bliss Hotel boasts a great location that is easy to find, providing convenient access to all buses, trains and several nearby restaurants. The hotel offers good facilities for accessibility, including an elevator that makes handling luggage hassle-free. It is designed to be accessibility-friendly and can accommodate specific needs for physically challenged guests. Parking arrangements are available, further adding to the hotel's convenience. While the layout might not be ideal for all physical impairments, the overall accessibility features make it a suitable choice for disabled guests seeking comfort and convenience. Show more
The hotel offers facilities for disabled guests, including a lift for accessibility. Specific bathroom aids such as an emergency cord and toilet with grab rails are provided. Wheelchair access is available.
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Summary of reviews related to the 'Accessible' categoryThe Sintra Boutique Hotel has been highly praised for its accessibility features, making it a convenient choice for travelers with disabilities. Guests have noted the ease of calling taxis and the convenience of various transport options available. The hotel offers accessible parking, although some reviews mention that the on-site parking could be more convenient. An affiliated accessible parking lot nearby ensures additional parking options. The hotel itself is wheelchair-friendly and its location provides easy access to major attractions and site seeing spots. Overall, it is considered a suitable option for tourists with accessibility needs, providing both an accessible entrance and a generally accessible area. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: Deluxe rooms and junior suite
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Standard and superior rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Standard (101)
Are wheelchairs offered to guests who do not come with their own?Νο
This hotel features an elevator/lift for accessibility. It offers rooms and facilities for disabled guests, including a toilet and bathroom designed for disabled access. A wheelchair-accessible registration desk is also available.
This property offers a Double Room - Disability Access specifically designed for accessibility, providing 26 square meters of space with a Queen Bed. The hotel prioritizes accessibility for all guests.
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Summary of reviews related to the 'Accessible' categoryVilla Bela Vista in Sintra provides a charming, cozy retreat with its unique, quiet ambiance and regular presence of the owner on-site. While it boasts easy access to Sintra’s main attractions and historic center via walking tours, potential guests should be aware of certain accessibility challenges. The property is situated on a narrow uphill road, which poses difficulty for those with mobility issues, as well as for wheelchair and stroller users. The absence of an elevator and the need to climb multiple stairs could be problematic for individuals with mobility limitations.
The location, while picturesque, involves a steep climb back to the hotel and can be challenging due to Sintra's narrow streets and one-way roads. Parking can be particularly difficult, with problems finding spaces and navigating tight access, all of which may require guests to walk for about 20 minutes from the train station.
Besides, guests have appreciated local recommendations that significantly enhanced their dining experiences. Despite the accessibility limitations, Villa Bela Vista remains a unique choice in Sintra for those without mobility concerns or for those who appreciate the extra effort it takes to experience its charm. Show more
This guesthouse has rooms and facilities for disabled guests, including wheelchair access and a toilet for disabled guests.
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Summary of reviews related to the 'Accessible' categoryCasa do Valle is situated in a location that offers great views, but accessibility for guests with disabilities is limited. The property is on steep inclines, making it challenging for those with mobility issues. While the hotel and rooms are accessible by taxi, the narrow roads and hilly terrain of Sintra can still pose difficulties. Walking to the city center and food places takes about 11 minutes, but the path includes steep hills. Overall, Casa do Valle may not be the best choice for guests with limited mobility. Despite these challenges, the scenic views from the hotel remain a highlight, though they come with accessibility trade-offs. Show more
This hotel offers rooms and facilities for disabled guests, including wheelchair access, a toilet for disabled guests, and a bathroom for disabled guests. Upper floors are accessible by lift.
This bed and breakfast provides rooms and facilities for disabled guests, including wheelchair access and a toilet for disabled guests. It also has grab bars near the toilet.
Accessible HotelSummary of reviews related to the 'Accessible' categoryQuinta dos Lobos Boutique Hotel - Nature Experience offers a serene escape just a short distance from the historic center of Sintra, which guests find accessible on foot within 15 minutes. However, it is not the best option for those with mobility challenges, as guests must navigate stairs and the hotel lacks an elevator. The parking lot is situated at a considerable distance below the accommodation, which may pose a challenge for some. The hotel is difficult to reach by car, likely exacerbated by issues with the local one-way system. While the quaint hotel boasts only seven unique rooms, some guests note limited space for luggage. Despite these accessibility challenges, guests commend the exceptionally friendly staff, who offer assistance with luggage and provide a welcoming atmosphere. Show more
Accessible HostelSummary of reviews related to the 'Accessible' categoryMoon Hill Hostel Sintra is praised for its accessible and convenient location, being just a three-minute walk from the train station and situated in the center of Sintra. This makes it a perfect base for exploring the nearby historical city center, the National Palace and bus stops for the Pena Palace. Guests appreciate the well-organized facilities and the hostel truly shines in offering luggage storage before check-in and after checkout, free of charge. This service is highlighted as a major plus with many finding it extremely accommodating. Despite the absence of an elevator, which might be a drawback for some, the hostel compensates with its proximity to transport links and a seamless connection to the town's main attractions. Additionally, there's ample parking available nearby, further adding to its accessibility. The overall feedback underscores Moon Hill Hostel Sintra as a welcoming place for all types of travelers, thanks to its helpful staff and strategically placed location. Show more
Accessible Guest HouseSummary of reviews related to the 'Accessible' categoryCasa de Hospedes D. Maria Parreirinha boasts an accessible and central location, ideal for tourists wanting to explore Sintra and its iconic attractions like Pena Palace and Cabo da Roca. The accommodation sits conveniently close to bus and train stations with a free shuttle service available to the train station, making transportation stress-free. Guests appreciated easy accessibility to the city center and nearby tourist points, often mentioning the convenience of reaching Lisbon with just a minute’s walk to the train station.
On the subject of parking, guests found it largely accessible with private parking spaces available and easy, free parking next to the station. While the parking lot is somewhat small, almost all vehicles could fit without issue. For those with reduced mobility, the hotel was responsive and accommodating, readily providing ground-floor rooms when requested.
Despite being marketed as wheelchair accessible, one review raised concerns about this claim. Overall, the hotel's strategic location and general accessibility make it a practical choice for travelers, underscoring its ease of access to transportation and key attractions. Show more
This hotel offers a comprehensive range of accessibility features including adapted rooms, roll-in showers, grab bars, and accessible toilets. It also provides support staff for guests with reduced mobility, reserved accessible parking, and step-free access.
Accessible HotelSummary of reviews related to the 'Accessible' categoryHotel Ibis Lisboa Sintra is noted for its convenient accessibility, offering easy access both by public transport and by car. Its strategic location provides good access to highways and roads, making it an ideal base for exploring Lisbon and Sintra, which are just a short drive away. Guests appreciate the covered parking available at an affordable price, although there were occasional issues with parking spaces for disabled guests being misused.
The hotel's rooms and bathrooms are designed with accessibility in mind, featuring elements like accessible cabins, although some reviews mention that the bathrooms are quite small. Unfortunately, certain rooms had layout issues that detracted from overall accessibility. The hotel could improve in clearly communicating about room accessibility features prior to check-in, as some guests were given accessible rooms without prior notice.
Despite these few drawbacks, the staff at Hotel Ibis Lisboa Sintra receives high praise for their attentiveness and willingness to assist. This creates a supportive environment for guests with mobility challenges. While the hotel is described as well-prepared to accommodate people with reduced mobility, there are minor areas that could benefit from enhancements to further improve guest satisfaction. Overall, the hotel's great location and helpful staff contribute significantly to its positive accessibility ratings. Show more
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