InfoSummary of reviewsWelcomhotel by ITC Hotels, GST Road, Chennai is widely praised for its strategic location, especially benefiting business travelers and visitors to nearby institutions. Conveniently situated on the main highway, the hotel provides excellent access to essential sites like the business hub MWC and SRM University. While slightly on the outskirts, its proximity to the industrial area makes it ideal for work-related visits. Guests find comfort in the rooms and often commend the delightful breakfast as part of their stay. The seamless blend of accessibility and a cozy atmosphere enhances the guest experience, reinforced by comprehensive services and supportive staff.
The breakfast offerings are generally well-received, with guests appreciating the variety available. While there's room for improvement in diversifying the daily menu, the staff's genuine warmth and attentiveness enhance the overall dining experience. Special food preparations for babies and consideration for room quality further contribute to the hotel's appeal.
The standout feature of the hotel is undoubtedly its staff, who consistently receive high praise for their friendliness and politeness. The warm hospitality provided by the team creates a welcoming atmosphere, with reception staff ensuring smooth check-ins and providing accommodating service. Special mentions of staff members going above and beyond, add an extra layer of personalized care to guest stays. This combination of excellent service and a comfortable environment results in a pleasant and memorable experience at the hotel. Show more
