The Capitol Kempinski Hotel Singapore
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Summary of reviewsThe Capitol Kempinski Hotel Singapore consistently receives high praise from guests for its central and enviable location, offering convenient access to major attractions, dining options and shopping centers. The hotel’s direct access to City Hall MRT Station enhances its appeal for travelers seeking ease in commuting around Singapore.
Guests are equally impressed with the hotel's extensive and high-quality breakfast offerings, featuring a delightful variety of European and Asian dishes, exceptional service and a charming breakfast setting. The dinner options also receive commendations, particularly the renowned crab specialty restaurant. Despite some minor criticisms regarding the cost and variety of vegetarian options, the overall dining experience remains favorable.
The rooms are lauded for their spaciousness, elegant design and cleanliness. Guests appreciate the luxurious, well-furnished interiors, although some express concerns about lighting and noise in specific rooms. Nevertheless, high satisfaction with room quality and amenities is a recurrent theme.
Cleanliness across the hotel is consistently highlighted with many guests describing the premises as immaculately maintained. This standard extends from the rooms to the hotel's facilities, contributing to a rejuvenating stay.
Staff at The Capitol Kempinski Hotel Singapore are frequently described as friendly, professional and attentive, contributing significantly to the overall guest experience. Exceptional service is a hallmark with the team consistently going above and beyond to ensure guests feel welcome and well-cared for.
The free Wi-Fi service generally meets guest expectations, offering reliable and fast connectivity throughout the hotel, although a few mention occasional disruptions in certain areas.
The hotel's spa and fitness facilities receive high accolades for their luxurious ambiance, excellent service and well-maintained spaces. Guests particularly enjoy the diverse range of treatments available and the relaxing spa environment. The gym, though smaller, is well-kept and convenient, while the rooftop pool, despite its modest size, provides a pleasant leisure experience.
Parking services are deemed convenient and secure, although some guests highlight limited availability and occasional confusion over reserved spots. Family-friendly amenities and exceptional service further enhance the hotel's appeal, making it an excellent choice for family vacations. Special touches for children, such as plush toys and personalized birthday acknowledgments, contribute to a memorable stay.
Overall, The Capitol Kempinski Hotel Singapore stands out for its prime location, exceptional service, luxurious accommodations and impressive dining and wellness facilities, making it a preferred choice for travelers seeking a comfortable and sophisticated experience in Singapore.
Categories
Guests are equally impressed with the hotel's extensive and high-quality breakfast offerings, featuring a delightful variety of European and Asian dishes, exceptional service and a charming breakfast setting. The dinner options also receive commendations, particularly the renowned crab specialty restaurant. Despite some minor criticisms regarding the cost and variety of vegetarian options, the overall dining experience remains favorable.
The rooms are lauded for their spaciousness, elegant design and cleanliness. Guests appreciate the luxurious, well-furnished interiors, although some express concerns about lighting and noise in specific rooms. Nevertheless, high satisfaction with room quality and amenities is a recurrent theme.
Cleanliness across the hotel is consistently highlighted with many guests describing the premises as immaculately maintained. This standard extends from the rooms to the hotel's facilities, contributing to a rejuvenating stay.
Staff at The Capitol Kempinski Hotel Singapore are frequently described as friendly, professional and attentive, contributing significantly to the overall guest experience. Exceptional service is a hallmark with the team consistently going above and beyond to ensure guests feel welcome and well-cared for.
The free Wi-Fi service generally meets guest expectations, offering reliable and fast connectivity throughout the hotel, although a few mention occasional disruptions in certain areas.
The hotel's spa and fitness facilities receive high accolades for their luxurious ambiance, excellent service and well-maintained spaces. Guests particularly enjoy the diverse range of treatments available and the relaxing spa environment. The gym, though smaller, is well-kept and convenient, while the rooftop pool, despite its modest size, provides a pleasant leisure experience.
Parking services are deemed convenient and secure, although some guests highlight limited availability and occasional confusion over reserved spots. Family-friendly amenities and exceptional service further enhance the hotel's appeal, making it an excellent choice for family vacations. Special touches for children, such as plush toys and personalized birthday acknowledgments, contribute to a memorable stay.
Overall, The Capitol Kempinski Hotel Singapore stands out for its prime location, exceptional service, luxurious accommodations and impressive dining and wellness facilities, making it a preferred choice for travelers seeking a comfortable and sophisticated experience in Singapore.
Luxury Hotel
Housed in restored heritage buildings, this hotel offers a blend of historical charm and modern luxury. It features elegantly designed rooms and suites, a spa, and refined dining options, providing a distinctive stay experience.
Hotel for Honeymoon
The Capitol Kempinski Hotel Singapore offers luxurious accommodations and impeccable service. It provides a sophisticated and elegant setting for a memorable honeymoon experience.
Romantic Hotel
Housed in a beautifully restored heritage building, offering a blend of old-world charm and modern luxury. Its elegant rooms, exceptional dining options, and central location make it a sophisticated and romantic choice for couples.
Hotel with Free Wi-Fi
This hotel offers complimentary Wi-Fi. It ensures guests can stay connected in a luxurious setting.
Hotel with Parking
This hotel is listed as a top hotel with parking in Singapore.
5-Star Hotel
Housed in historic buildings, this hotel blends timeless heritage with lavish comfort. It offers bespoke hospitality and a charming atmosphere in the city's civic and cultural district.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
The Capitol Kempinski Hotel Singapore boasts an enviable location that consistently earns high praise from guests. Situated in the heart of the city, it provides easy access to many of Singapore's prime attractions and historic districts. The central location offers a perfect balance between old-school charm and modern convenience, making it ideal for both sightseeing and shopping. The hotel is superbly connected to the MRT with direct access to City Hall Station, enhancing its convenience for travelers exploring the city or reaching the airport. Guests appreciate the proximity to numerous dining options, shopping centers and key landmarks, many of which are within walking distance. The hotel is described as centrally positioned, quiet despite its location on a main road and perfect for those wanting to explore Singapore on foot. The combination of a prime location, thoughtful amenities and exceptional service makes The Capitol Kempinski a top choice for visitors wanting to immerse themselves in the vibrant cityscape of Singapore.
The breakfast experience at The Capitol Kempinski Hotel Singapore consistently impresses guests with its extensive, diverse and high-quality selections. Many laud the amazing and superb breakfast buffets that feature a rich variety of both European and Asian dishes. Diners appreciate the wonderful and delicious breakfasts, describing them as exceptional, perfect and very tasty. Guests also highlight the plentiful choices available with some noting the champagne and cocktails as added perks to the expansive offerings.
The hotel's breakfast service garners praise with attentive and friendly staff enhancing the dining experience. The spacious and stylishly restored breakfast area adds to the pleasant atmosphere. Although there are some mentions of repetitive menus and the need for hotter food, the overall sentiment remains highly positive with many guests ranking this breakfast among the best they've ever had. The heritage hotel's sensitive renovations, combined with its excellent location and impeccable customer service, contribute to a memorable stay where breakfast becomes a standout feature.
The Capitol Kempinski Hotel Singapore has garnered impressive reviews for its dining options, particularly emphasizing the high quality of food available at the hotel. Guests repeatedly describe the food as great and delicious, whether enjoying a meal in the hotel's dining venues or opting for room service. The crab specialty restaurant on the ground floor, which has won the Best Award of 2023, is a notable highlight.
Customer service receives praise with staff being described as friendly and attentive, contributing to an overall enjoyable dining experience. Special touches, such as providing a toy for a child, add to the positive experience. Guests also appreciate the immaculate rooms and serene environment, free from disturbances, which complement the dining experience.
However, reviews indicate some areas for improvement. The western breakfast offerings have been noted as lacking and the dinner, while very good, has been described by some as quite expensive. Room service, though highly recommended, could benefit from greater menu variety, especially for vegetarians.
Despite these minor points of criticism, the overall consensus suggests that dining at The Capitol Kempinski Hotel is largely a delightful experience, enhanced by excellent service and high-quality food.
The rooms at The Capitol Kempinski Hotel Singapore have generally received positive feedback from guests. Many reviews highlight the spaciousness and elegant design of the rooms with numerous comments on the comfortable beds and large bathrooms. Rooms are described as very clean and well-maintained, often exceeding expectations in terms of size and comfort.
Guests appreciated the luxurious feel and tasteful furnishings with several noting the unique interior designs and modern, high-class touches. The decor and style of the rooms were also frequently praised, contributing to an overall pleasant and comfortable stay. Some rooms offer beautiful balconies or terraces, adding to the room's appeal.
There are a few notes of criticism as well; some guests found certain rooms to be dark or noisy, particularly those facing the street. A few reviews mentioned issues with the lighting in the rooms and some guests felt that the rooms were smaller than expected based on photographs. Despite these minor drawbacks, most reviews convey a high level of satisfaction with the room quality, amenities and service, making The Capitol Kempinski a noteworthy option for visitors seeking comfort and luxury in Singapore.
The Capitol Kempinski Hotel Singapore seems to have garnered an impressive reputation for its beds, which numerous guests have described as very comfortable and spacious. The king-size beds are particularly highlighted as super comfortable with mattresses and pillows that add to a plush sleeping experience. Many reviews emphasize the large, comfy nature of the beds, often using terms like extremely comfortable, fabulous and the best in Singapore to describe them.
There are a few instances where the beds did not meet guest expectations, such as issues with beds not being suitable for families or bed frames being noisy. Nonetheless, the overwhelmingly positive feedback suggests that the hotel puts extreme attention to guest comfort, especially concerning bedding. Additional compliments on the beds include their softness, cleanliness and overall convenience.
Guests also appreciated the comfort of the rooms and the good bedding, further cementing The Capitol Kempinski Hotel as a top choice for those prioritizing a restful night’s sleep during their stay. Highlights include the combination of plush mattresses and soft pillows, ensuring a highly comfortable experience. Overall, the emphasis on comfort seems to significantly enhance the overall stay, making it a notable aspect of the hotel’s appeal.
A stay at The Capitol Kempinski Hotel Singapore consistently impresses guests with its high standards of cleanliness. Many rave about the immaculately clean and well-maintained rooms, describing them as spotless and rejuvenating. Visitors frequently highlight the overall cleanliness of the premises, extending from the rooms through to the facilities. Additionally, spacious and comfortable rooms contribute to an enjoyable and hygienic stay with several guests noting the new furnishings.
Despite a few mentions of occasional missed spots or maintenance oversights, the consensus paints a picture of a hotel that takes cleanliness seriously. Guests appreciate the beautiful and clean accommodations paired with a centrally located facility, making it a favored choice for those seeking a pristine stay in the heart of Singapore.
The Capitol Kempinski Hotel Singapore is continually praised for its exceptional staff and impeccable service. Guests frequently highlight the team's friendliness, politeness and professionalism. From the front desk to the restaurant, the staff's attentiveness and willingness to go the extra mile create a welcoming and accommodating environment for all visitors. Not only are the hotel employees described as super-friendly and helpful, but guests also appreciate their courteous demeanor and consistent efforts to ensure every detail is perfect.
Exceptional service is a common theme with mentions of how the staff made guests feel welcome from check-in to check-out. The hotel's General Manager, Mr. Andras Biro, is even noted for his personal touch, greeting guests at arrival and bidding them farewell. Housekeeping and room service maintain high standards, contributing to guests' comfortable stays with beautifully decorated rooms and pleasant amenities.
Reviewers commend the front desk staff, including standouts like Stella, Jasmine and Sally, for their warm and efficient service. The concierge and restaurant staff also receive high marks for their readiness to assist and professional approach. Many guests also highlight the exceptional service throughout, from the doorman's politeness to the attentive bartenders.
Though there are isolated incidents of less favorable experiences, overwhelmingly, the feedback is positive with numerous mentions of how the staff truly elevate the overall experience of staying at The Capitol Kempinski Hotel Singapore.
The Capitol Kempinski Hotel Singapore offers an overall satisfying Wi-Fi experience, characterized by predominantly positive feedback. Guests consistently appreciated the free Wi-Fi service and many highlighted the dependable and fast connection throughout the hotel. The Wi-Fi was often described as strong and reliable with some praising the excellent connection and great signal quality. Additionally, room facilities seem well-equipped to support mobile device connectivity, enhancing the overall digital experience.
However, some guests reported occasional spotty service and interruptions with a few experiencing frequent disconnections and weak signals, particularly in their rooms. Despite these isolated issues, the general sentiment leans towards a positive Wi-Fi experience, especially in public areas and the check-in area, where connectivity was notably robust.
The Capitol Kempinski Hotel Singapore boasts an impressive spa that has garnered rave reviews for its luxurious and well-maintained facilities. Guests frequently praise the beautiful, large spa and its amenities, which include a steam room available with service, a heated treatment bed and meticulously cleaned spaces. The spa staff are often highlighted for their excellence and wonderful service, contributing to a relaxing and enjoyable experience. The connected gym and fitness areas are equally well-regarded, adding to the overall wellness experience. Guests appreciate the diverse range of treatments, particularly recommending the deep tissue massages, facials and foot massages. The inclusion of warm water pools and separate areas for bath and showers further enhances relaxation. Overall, the spa at The Capitol Kempinski Hotel Singapore provides a top-notch, rejuvenating retreat that complements the elegant ambiance of the hotel.
The Capitol Kempinski Hotel Singapore offers a gym that has been appreciated for its convenience and cleanliness. The facilities are described as nice, well-kept and well-maintained with high-end machinery and a beautiful spa setting. Many guests found it to be fully equipped and accommodating, making it a pleasant space for a workout.
However, several reviews mentioned that the gym is quite small, which may limit the variety of exercises that can be performed simultaneously. While the gym is clean and conveniently located, some feedback suggested that the space and equipment could benefit from updates. Despite its size, the overall sentiment is positive with guests finding the gym to be a good, convenient and comfortable part of their stay.
Additionally, the rooftop pool, although described as small, is noted for its comfort and appeal, complementing the gym facilities well. The combined gym and pool experience, while limited in space, is generally satisfying for guests looking to maintain their fitness routines while enjoying their stay.
At The Capitol Kempinski Hotel Singapore, the pool area receives mixed reviews from guests. While many appreciate its clean, well-maintained appearance and the calming ambiance provided by features like a rooftop setting and a picturesque waterfall surrounded by flowers, the size of the pool is a recurring concern. Descriptions frequently highlight that the pool is small, modest and more suited for leisure than for extensive swimming. Despite its size, the pool is noted for being a relaxing space and the poolside service has generally been positively mentioned. Amenities like a separate children's pool and a modern fitness suite add to the overall experience, though some feel the facilities are somewhat limited. The pool remains a nice and comfortable area to unwind, albeit somewhat undersized for the large scale of the hotel.
The Capitol Kempinski Hotel Singapore offers a range of parking services that cater to the needs of its guests. All hotel customers enjoy free parking, ensuring convenience and ease upon arrival. There is ample parking space available, complemented by additional services such as valet parking and good wheelchair access. The hotel prioritizes security with safe car parking options and provides a reliable concierge service to assist guests. However, some guests have noted limited parking availability and occasional confusion over reserved parking lots. Despite these minor issues, the overall parking experience at the hotel is positive and convenient.
The Capitol Kempinski Hotel Singapore frequently impresses families with its child-friendly and family-friendly environment. Guests with children, including babies and toddlers, find the amenities convenient, including specially designed family rooms that are conveniently located and equipped. The hotel's staff receive high praise for their exceptional service, often going the extra mile to accommodate larger families by providing connecting rooms.
The hotel is described as an excellent place to stay for families with various reviews noting its suitability for family staycations and outings. Children especially enjoy special touches like receiving plush toys and personalized birthday acknowledgements from the staff, which add to the overall positive experience.
While the primary feedback highlights the hotel's strength in catering to families, a few guests noted areas for improvement such as the comfort of sleeping arrangements for children and safety concerns. However, the general consensus highlights the Capitol Kempinski as an ideal spot for family vacations, ensuring a comfortable and enjoyable stay for guests of all ages.
The Capitol Kempinski Hotel Singapore is frequently praised for its high five-star standards and great five-star service. Many guests find it fully deserving of its five-star reviews and highlight the usual quality expected from such a hotel. Descriptions like truly five-star standard and top-notch five-star hotel are common. Specific praise includes the perfect five-star service and a true five-star experience. Guests also note it as a great five-star luxurious hotel and an excellent five-star stay. Despite some guests expressing disappointment with certain aspects such as breakfast quality and room size, overall, the Kempinski is recognized for offering a classic five-star hotel experience. Some critiques mention that the service could be enhanced and that there are more beautiful hotels available at lower prices. However, for many, the hotel fulfills the criteria of a perfect hotel in every way.
The Capitol Kempinski Hotel Singapore has been consistently praised for its exceptional facilities and services tailored to business travelers. Guests have highlighted its convenient location for business stays, emphasizing the comfort and suitability of its business-oriented rooms. The hotel boasts clean, fully-equipped meeting rooms and a top-notch business center, reinforcing its reputation as an excellent business hotel with comprehensive business services.
Reviewers noted the convenience of the business facilities and the overall business-friendly environment. While some mentioned occasional front desk issues and suggested creating a quieter business area like a library, the overall sentiment remains overwhelmingly positive. The hotel is frequently described as ideal for business travel and perfect for business trips, making it a top choice for professionals visiting Singapore.
The Capitol Kempinski Hotel Singapore is highly praised for its exceptional accessibility features, making it a premier choice for travelers with disabilities. Guests repeatedly highlighted the hotel's handicap accessible rooms and convenient lift access to all floors. Many appreciated its easy access from MRT stations, especially City Hall and the central station, facilitating effortless movement around the city. The hotel boasts comfortable and accessible facilities, including safe parking and wheelchairs-friendly bathrooms, ensuring a seamless stay for all guests.
Visitors were pleased with the modern interiors, high-class design and newly refurbished areas of the hotel which contribute to an overall pleasant experience. The hotel's proximity to various main attractions and tourist spots adds to its appeal, making it accessible for sightseeing and exploration. Additionally, the property's fairly spacious layout, executive suites and family-friendly amenities, including small pools and infant-friendly services, cater to diverse needs.
The commitment to providing accessible experiences is evident through the extra services offered and the helpful, smiling staff. Overall, The Capitol Kempinski Hotel Singapore sets a high standard in hospitality with its great accessibility, fully accessible facilities and convenient location for travelers of all kinds.
The Capitol Kempinski Hotel Singapore boasts a well-maintained and clean outdoor pool that guests find very relaxing and pleasant. Located on the rooftop, the pool area provides ample space for relaxation and is regularly cleaned, ensuring a hygienic environment. Though some mention a lack of outdoor seating, the overall feedback highlights the pool as a nice feature of this modern, family-friendly hotel. The hotel complements its outdoor amenities with a large, modern fitness suite, adding to the overall positive guest experience.
The Capitol Kempinski Hotel Singapore is highly praised as a romantic destination, particularly ideal for honeymoon stays. Many guest reviews highlight the beautiful honeymoon decorations, creating a stunning and memorable atmosphere for newlyweds. The hotel's cozy interior design and modern comforts make it a perfect haven for honeymoon trips, offering soft king-size beds and a modern fitness suite for guests to enjoy.
The friendly and smiling staff contribute to a warm and welcoming environment, enhancing the overall experience. Reviews often mention the staff's willingness to assist, as well as their casual yet professional demeanor. For couples seeking an unforgettable honeymoon, this hotel appears to be a superb choice with its meticulously ordered amenities and thoughtful attention to detail in creating special moments.
The Capitol Kempinski Hotel Singapore provides an undeniable sense of opulence from the moment one steps into its beautifully historic building. This elegant and stylish haven delivers a luxury experience that is both modern and cozy, thanks to its trendy and newly refurbished interior designs. Guests frequently remark on the exceptionally accommodating and friendly staff, who ensure that every detail is meticulously attended to.
The rooms are the epitome of comfort and class, often described as spacious, extremely comfortable and embodying a pure luxury feel throughout. The décor contributes to this high-class ambiance with many travelers praising the hotel's ability to blend modernity with elegance seamlessly.
The overall luxury experience at The Capitol Kempinski is enhanced by its excellent facilities, which contribute to a truly unique stay. Perfectly situated in the heart of the city, this five-star establishment offers luxurious accommodations that exceed expectations, making it an ideal choice for anyone seeking a high-class and distinctly luxurious stay.
The Capitol Kempinski Hotel Singapore exudes old world charm with grace and elegance, making it an ideal retreat for couples seeking a romantic escape. Housed in a beautifully reclaimed old building, the hotel's design and ambiance make it perfect for memorable romantic getaways. Guests frequently praise its romantic hotel feel and the romantic atmosphere that permeates the property, declaring it a great venue for romantic nights and couples’ anniversaries.
Couples celebrate how the hotel provides a perfect setting for a romantic experience, often noting its suitability for honeymoon stays and anniversary celebrations. The pleasant ambiance, combined with the lovely smell throughout the place, enhances the romantic setting. The attentive and smiling staff contribute to a memorable experience for guests, making them feel kindly welcomed and well-cared-for.
Facilities at the hotel, which guests describe as free-to-use and beautiful, further add to the romantic allure. Reviews emphasize that the hotel's romantic and convenient location makes it a prime choice for those looking to escape for a peaceful, love-filled experience in Singapore.
Location Show Map
Location
Breakfast
The hotel's breakfast service garners praise with attentive and friendly staff enhancing the dining experience. The spacious and stylishly restored breakfast area adds to the pleasant atmosphere. Although there are some mentions of repetitive menus and the need for hotter food, the overall sentiment remains highly positive with many guests ranking this breakfast among the best they've ever had. The heritage hotel's sensitive renovations, combined with its excellent location and impeccable customer service, contribute to a memorable stay where breakfast becomes a standout feature.
Dinner
Customer service receives praise with staff being described as friendly and attentive, contributing to an overall enjoyable dining experience. Special touches, such as providing a toy for a child, add to the positive experience. Guests also appreciate the immaculate rooms and serene environment, free from disturbances, which complement the dining experience.
However, reviews indicate some areas for improvement. The western breakfast offerings have been noted as lacking and the dinner, while very good, has been described by some as quite expensive. Room service, though highly recommended, could benefit from greater menu variety, especially for vegetarians.
Despite these minor points of criticism, the overall consensus suggests that dining at The Capitol Kempinski Hotel is largely a delightful experience, enhanced by excellent service and high-quality food.
Rooms
Guests appreciated the luxurious feel and tasteful furnishings with several noting the unique interior designs and modern, high-class touches. The decor and style of the rooms were also frequently praised, contributing to an overall pleasant and comfortable stay. Some rooms offer beautiful balconies or terraces, adding to the room's appeal.
There are a few notes of criticism as well; some guests found certain rooms to be dark or noisy, particularly those facing the street. A few reviews mentioned issues with the lighting in the rooms and some guests felt that the rooms were smaller than expected based on photographs. Despite these minor drawbacks, most reviews convey a high level of satisfaction with the room quality, amenities and service, making The Capitol Kempinski a noteworthy option for visitors seeking comfort and luxury in Singapore.
Beds
There are a few instances where the beds did not meet guest expectations, such as issues with beds not being suitable for families or bed frames being noisy. Nonetheless, the overwhelmingly positive feedback suggests that the hotel puts extreme attention to guest comfort, especially concerning bedding. Additional compliments on the beds include their softness, cleanliness and overall convenience.
Guests also appreciated the comfort of the rooms and the good bedding, further cementing The Capitol Kempinski Hotel as a top choice for those prioritizing a restful night’s sleep during their stay. Highlights include the combination of plush mattresses and soft pillows, ensuring a highly comfortable experience. Overall, the emphasis on comfort seems to significantly enhance the overall stay, making it a notable aspect of the hotel’s appeal.
Cleanliness
Despite a few mentions of occasional missed spots or maintenance oversights, the consensus paints a picture of a hotel that takes cleanliness seriously. Guests appreciate the beautiful and clean accommodations paired with a centrally located facility, making it a favored choice for those seeking a pristine stay in the heart of Singapore.
Staff
Exceptional service is a common theme with mentions of how the staff made guests feel welcome from check-in to check-out. The hotel's General Manager, Mr. Andras Biro, is even noted for his personal touch, greeting guests at arrival and bidding them farewell. Housekeeping and room service maintain high standards, contributing to guests' comfortable stays with beautifully decorated rooms and pleasant amenities.
Reviewers commend the front desk staff, including standouts like Stella, Jasmine and Sally, for their warm and efficient service. The concierge and restaurant staff also receive high marks for their readiness to assist and professional approach. Many guests also highlight the exceptional service throughout, from the doorman's politeness to the attentive bartenders.
Though there are isolated incidents of less favorable experiences, overwhelmingly, the feedback is positive with numerous mentions of how the staff truly elevate the overall experience of staying at The Capitol Kempinski Hotel Singapore.
Wi-Fi
However, some guests reported occasional spotty service and interruptions with a few experiencing frequent disconnections and weak signals, particularly in their rooms. Despite these isolated issues, the general sentiment leans towards a positive Wi-Fi experience, especially in public areas and the check-in area, where connectivity was notably robust.
Spa
Gym
However, several reviews mentioned that the gym is quite small, which may limit the variety of exercises that can be performed simultaneously. While the gym is clean and conveniently located, some feedback suggested that the space and equipment could benefit from updates. Despite its size, the overall sentiment is positive with guests finding the gym to be a good, convenient and comfortable part of their stay.
Additionally, the rooftop pool, although described as small, is noted for its comfort and appeal, complementing the gym facilities well. The combined gym and pool experience, while limited in space, is generally satisfying for guests looking to maintain their fitness routines while enjoying their stay.
Pool
Parking
Family
The hotel is described as an excellent place to stay for families with various reviews noting its suitability for family staycations and outings. Children especially enjoy special touches like receiving plush toys and personalized birthday acknowledgements from the staff, which add to the overall positive experience.
While the primary feedback highlights the hotel's strength in catering to families, a few guests noted areas for improvement such as the comfort of sleeping arrangements for children and safety concerns. However, the general consensus highlights the Capitol Kempinski as an ideal spot for family vacations, ensuring a comfortable and enjoyable stay for guests of all ages.
5 Star
Business
Reviewers noted the convenience of the business facilities and the overall business-friendly environment. While some mentioned occasional front desk issues and suggested creating a quieter business area like a library, the overall sentiment remains overwhelmingly positive. The hotel is frequently described as ideal for business travel and perfect for business trips, making it a top choice for professionals visiting Singapore.
Accessible
Visitors were pleased with the modern interiors, high-class design and newly refurbished areas of the hotel which contribute to an overall pleasant experience. The hotel's proximity to various main attractions and tourist spots adds to its appeal, making it accessible for sightseeing and exploration. Additionally, the property's fairly spacious layout, executive suites and family-friendly amenities, including small pools and infant-friendly services, cater to diverse needs.
The commitment to providing accessible experiences is evident through the extra services offered and the helpful, smiling staff. Overall, The Capitol Kempinski Hotel Singapore sets a high standard in hospitality with its great accessibility, fully accessible facilities and convenient location for travelers of all kinds.
Outdoor Pool
Honeymoon
The friendly and smiling staff contribute to a warm and welcoming environment, enhancing the overall experience. Reviews often mention the staff's willingness to assist, as well as their casual yet professional demeanor. For couples seeking an unforgettable honeymoon, this hotel appears to be a superb choice with its meticulously ordered amenities and thoughtful attention to detail in creating special moments.
Luxury
The rooms are the epitome of comfort and class, often described as spacious, extremely comfortable and embodying a pure luxury feel throughout. The décor contributes to this high-class ambiance with many travelers praising the hotel's ability to blend modernity with elegance seamlessly.
The overall luxury experience at The Capitol Kempinski is enhanced by its excellent facilities, which contribute to a truly unique stay. Perfectly situated in the heart of the city, this five-star establishment offers luxurious accommodations that exceed expectations, making it an ideal choice for anyone seeking a high-class and distinctly luxurious stay.
Romantic
Couples celebrate how the hotel provides a perfect setting for a romantic experience, often noting its suitability for honeymoon stays and anniversary celebrations. The pleasant ambiance, combined with the lovely smell throughout the place, enhances the romantic setting. The attentive and smiling staff contribute to a memorable experience for guests, making them feel kindly welcomed and well-cared-for.
Facilities at the hotel, which guests describe as free-to-use and beautiful, further add to the romantic allure. Reviews emphasize that the hotel's romantic and convenient location makes it a prime choice for those looking to escape for a peaceful, love-filled experience in Singapore.
Yes, The Capitol Kempinski Hotel Singapore has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Capitol Kempinski Hotel Singapore.
No, The Capitol Kempinski Hotel Singapore doesn't allow dogs.
Yes, parking facilities are available at The Capitol Kempinski Hotel Singapore.
Yes, The Capitol Kempinski Hotel Singapore has a gym.
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