Sheraton Towers Singapore Hotel

Singapore 1.31173000, 103.83663100 , 39 Scotts Road (Show on Map)
8.2
Very Good


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Summary of reviewsSheraton Towers Singapore Hotel stands out in the vibrant city of Singapore for its exceptional central location, which is highly appreciated by guests for convenience and accessibility. Positioned near Newton MRT station, it offers easy travel across the city and is within walking distance of bus stops and major shopping hubs like Orchard Road. The hotel's proximity to Newton Food Centre adds to its appeal, providing diverse dining options nearby. Despite being centrally located, the hotel is situated in a safe and quiet area, affording guests a peaceful retreat.

The hotel excels in providing excellent service and well-maintained, comfortable rooms. Guests frequently commend the spaciousness and cleanliness of the rooms and the exemplary staff, who are noted for their friendliness and professionalism. The breakfast experience is particularly highlighted for its extensive and varied buffet, which includes local and international dishes, ensuring a memorable dining experience. The hotel's breakfast hall is marked by its beauty and excellent service, further enriching the guest experience.

Facilities such as the gym, pool, and spa services are noteworthy, offering guests opportunities for relaxation and maintaining fitness routines. The gym is accessible 24 hours, while the pool area, situated on the 5th floor, provides a spacious and inviting tropical atmosphere. The hotel's leisure facilities are well-maintained and add to the overall appeal of a stay at Sheraton Towers.

Sheraton Towers is also recognized as a reliable choice for business travelers, offering spacious, quiet rooms with large desks tailored to business needs. Its location, a short drive from the main business district, provides convenient access for corporate visitors. The Business Lounge and other amenities cater to the practical requirements of business guests.

While the internet service receives mixed reviews due to additional charges for in-room Wi-Fi, the hotel's overall experience is positively highlighted by its prime location, delightful service, cleanliness, and a commitment to high standards of hospitality. Despite minor areas needing improvement, Sheraton Towers Singapore Hotel remains a highly commendable establishment offering good value for money, satisfying both leisure and business travelers with its combination of luxury, comfort, and excellent service.
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Categories
Luxury Hotel
With award-winning restaurants, a fitness centre, an outdoor swimming pool and luxuriously appointed guestrooms, this hotel in the heart of Singapore is an excellent luxury hotel.

Hotel Taking Steps Towards Sustainability
Achieved Platinum status in green certifications, demonstrating a commitment to sustainable practices. The hotel integrates various eco-friendly measures into its daily operations.

Hotel with Free Wi-Fi
Free Wi-Fi is available at Sheraton Towers Singapore Hotel. The hotel provides high-quality service with excellent internet connectivity.

Hotel with EV Charging Stations
Sheraton Towers Singapore Hotel offers reliable EV charging stations, making it a preferred option for electric vehicle owners. The consistently positive reviews regarding its EV infrastructure highlight the hotel's dedication to sustainable practices.

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types
Deluxe King Room This double room has a tea and coffee maker, a minibar and air conditioning. Elegantly furnished with spacious work areas especially designed for the business travellers. The unit has one bed.

Deluxe Twin Room This double room has a tea and coffee maker, a minibar and air conditioning. Elegantly furnished with spacious work areas especially designed for the business travellers. The unit has two single beds.

Executive Business King Room, High Floor Located from the 14th floor and above, this double room has a tea and coffee maker, a minibar and air conditioning. Elegantly furnished with spacious work areas especially designed for the business travellers. The unit has one bed.

Executive Business Twin Room, High Floor Located from the 14th floor and above, this double room has a tea and coffee maker, a minibar and air conditioning. Elegantly furnished with spacious work areas especially designed for the business travellers. The unit has two single beds.

Sheraton Club King Room, High Floor Executive Lounge Access Located on the top three floors, this double room has a flat-screen TV with satellite channels, a tea and coffee maker and a minibar. A favourite amongst business travellers, the room offers exclusive access to the Towers Executive Lounge with complimentary daily buffet breakfast at The Dining Room, and evening cocktails, hors d’oeuvres and desserts. The unit has one bed.

Sheraton Club Twin Room, High Floor, Executive Lounge Access Located on the top three floors, this double room has a flat-screen TV with satellite channels, a tea and coffee maker and a minibar. A favourite amongst business travellers, the room offers exclusive access to the Towers Executive Lounge with complimentary daily buffet breakfast at The Dining Room, and evening cocktails, hors d’oeuvres and desserts. The unit has two single beds.

Terrace King Room, Executive Lounge Access This double room has a balcony, a flat-screen TV with satellite channels, a tea and coffee maker, and a minibar. Located on the fifth floor, the Terrace King room has an attached balcony providing guests a private relaxing area within comforting surrounds of fauna and flora. Guests have exclusive access to the Towers Executive Lounge with complimentary daily buffet breakfast at The Dining Room, and evening cocktails, hors d’oeuvres and desserts. The unit has one bed.

Pool King Room, Executive Lounge Access, Poolside access This double room features a flat-screen TV with satellite channels, a tea and coffee maker, and a minibar. Located on the fifth floor, the Pool King room comes with an attached private balcony and direct access to the outdoor pool. Guests have exclusive access to the Towers Executive Lounge with complimentary daily buffet breakfast at The Dining Room, and evening cocktails, hors d’oeuvres and desserts. The unit has one bed.

Cabana King Room, Balcony, Executive Lounge Access This double room has a balcony, a flat-screen TV with satellite channels, a tea and coffee maker, and a minibar. Nestled in the secluded wing adjoining the outdoor pool, the Cabana King room exudes a sense of rustic resort living with intricately carved teak four-poster bed and matching wood furnishing. Guests have exclusive access to the Towers Executive Lounge with complimentary daily buffet breakfast at The Dining Room, and evening cocktails, hors d’oeuvres and desserts. The unit has one bed.

One-Bedroom King Suite, High Floor, Executive Lounge Access This double room has a separate living area and features a flat-screen TV with satellite channels, a tea and coffee maker, and a minibar. The unique interior of each suite is characterised by a distinctive heritage city with complementing paintings and furniture. Guests have exclusive access to the Towers Executive Lounge with complimentary daily buffet breakfast at The Dining Room, and evening cocktails, hors d’oeuvres and desserts. The unit has one bed.

One-Bedroom Royal Suite, High Floor, Executive Lounge Access This double room has a tile/marble floor, a flat-screen TV with satellite channels, a tea and coffee maker, and a minibar. The Royal Suites have both a sitting and dining room in the living area, complete with cream marble flooring, that offers the comfort of a spacious sanctuary perched on the top floors. Guests have exclusive access to the Towers Executive Lounge with complimentary daily buffet breakfast at The Dining Room, and evening cocktails, hors d’oeuvres and desserts. The unit has one bed.

One-Bedroom Presidential Suite, High Floor, Executive Lounge Access This double room features a seating area, a flat-screen TV with satellite channels, a tea and coffee maker, and a minibar. Perched on the higher floors, the Presidential suite offers a scenic view overlooking the city and boasts a separate living area with a sitting room, dining room and kitchenette. Guests have exclusive access to the Towers Executive Lounge with complimentary daily buffet breakfast at The Dining Room, and evening cocktails, hors d’oeuvres and desserts. The unit has one bed.

Guest Reviews
8.2
Very Good
Location
Sheraton Towers Singapore Hotel benefits from an exceptional central location, highly appreciated by its guests for its convenience and accessibility. Situated in the heart of the city, the hotel is a brief stroll away from Newton MRT station, making it a gateway for easy travel across Singapore. The hotel’s proximity to bus stops and major shopping hubs, such as Orchard Road, further enhances its appeal to both business and leisure travelers. Visitors also enjoy the hotel’s closeness to Newton Food Centre, offering diverse dining options right at their doorstep.

The hotel is particularly noted for being in a safe, quiet area, providing a peaceful retreat despite being centrally located. Guests frequently highlight the ease of reaching renowned attractions, thanks to the nearby transport links. Clean, well-maintained facilities are paired with friendly and helpful staff, ensuring a comfortable stay.

Beside its prime location, Sheraton Towers provides excellent service and well-maintained rooms, which guests have found to be comfortable and inviting. The breakfast offerings also receive high praise for their variety and quality, adding another layer of satisfaction to the experience. Overall, the hotel offers good value for money, delivering a combination of convenience, comfort, and excellent service in the vibrant city of Singapore.

Breakfast
The breakfast experience at Sheraton Towers Singapore Hotel consistently receives high praise from guests. Described as extensive and varied, the breakfast buffet offers a diverse selection of local and international dishes, ensuring guests are spoilt for choice. Many guests highlight the abundance and superb quality of the food, often calling it amazing, fantastic, or fabulous. The multicultural breakfast spread aptly represents Singapore's culinary diversity, featuring everything from delectable pastries and fresh fruits to traditional English-style cooked options. Guests appreciate the inclusion of breakfast in their stay, finding it both convenient and enjoyable.

The atmosphere of the breakfast hall, marked by its beauty and the service's excellence, further enhances the dining experience. The helpful and attentive staff frequently go out of their way to assist guests, adding a touch of warmth and hospitality to the meal. Despite occasional comments about crowding or areas for improvement, such as hot food options or spatial layout, the breakfast remains a highlight for many visitors. Overall, Sheraton Towers Singapore provides a memorable breakfast experience that aligns well with the hotel’s five-star service reputation.

Rooms
Sheraton Towers Singapore Hotel boasts rooms that are consistently praised for their spaciousness and comfort. Many guests appreciate the generous size of the rooms, which often come with all necessary amenities for a relaxing stay. Cleanliness is a standout feature, with several reviews noting the rooms are maintained well and kept tidy. Guests find the beds especially comfortable, contributing to a restful experience.

The hotel's location enhances its appeal, being centrally located and near convenient transport options like the Newton MRT station. Some rooms even offer delightful features such as mini-terraces with pool access and nice views. Despite a few mentions of the rooms being slightly outdated and with a need for some modernization, like updating power outlets, the overall condition is described positively. Excellent service from the staff further complements the stay.

However, a few guests noted issues with late availability of rooms and occasional musty smells, indicating the need for some updates. Still, the general tone remains positive, with many guests feeling well cared for during their stay in this comfortable and welcoming environment.

Beds
Sheraton Towers Singapore Hotel receives high marks for its beds, garnering praise from guests who frequently highlight their exceptional comfort. Reviews consistently describe the beds as very comfortable, often emphasizing words like comfortable, soft, and fluffy as standout features. Guests appreciate the size and quality, with many mentioning the large, king-sized beds and the accompanying big pillows and comforters that enhance the sleeping experience. The rooms themselves are noted to be clean and spacious, adding to the overall comfort. Whether for a good night's sleep or a luxurious rest, the beds at Sheraton Towers Singapore Hotel leave a lasting impression on guests, making their stay relaxing and enjoyable.

Cleanliness
Sheraton Towers Singapore Hotel stands as a notable example of impeccable cleanliness and well-maintained facilities. Guests consistently commend the spotless and gleaming condition of the entire property, from the inviting lobby that smells fresh to the lush, well-kept gardens. The rooms receive high praise for their cleanliness, comfort, and space, offering a relaxing environment conducive to rest and relaxation. Guests also appreciate the friendly and efficient housekeeping staff who ensure the rooms and amenities, including the pool, remain pristine and inviting. Overall, the hotel's commitment to hygiene and cleanliness, complemented by quality service and a welcoming atmosphere, makes it a reliable choice for travelers seeking a comfortable and enjoyable stay. The Old-fashioned design of some bathrooms and the need for improvement in breakfast options were minor mentions amidst the praise for cleanliness and service standards.

Staff
The Sheraton Towers Singapore Hotel has garnered a reputation for its outstanding staff, renowned for their friendliness, professionalism, and exceptional customer service. Guests have consistently praised the team for being helpful, attentive, and going above and beyond to ensure a comfortable stay. The staff's approachability and welcoming demeanor provide an inviting atmosphere from the moment of arrival, with the reception, concierge, and doormen noted for their exemplary assistance. In particular, team members like Sandy at reception and Irene in the breakfast café have left a remarkable impression through their dedicated service. Whether it's offering travel tips, facilitating early check-ins and late check-outs, or simply engaging guests in pleasant conversations, the staff consistently deliver service with a smile. Their prompt responses and willingness to assist, even in matters beyond typical hotel services, contribute to an enjoyable and hassle-free experience for all visitors, truly setting a high standard in hospitality.

Wi-Fi
Visitors to the Sheraton Towers Singapore Hotel consistently commend the establishment for its friendly and helpful staff, along with its excellent location that offers convenient access to malls and restaurants. Guests looking to explore the vibrant nearby area appreciate this accessibility. However, the hotel's internet service receives mixed feedback. While there is free Wi-Fi available in public areas like the breakfast buffet, those using the internet in their rooms face additional charges. Many guests find the costs for in-room Wi-Fi to be quite steep, describing it as an unnecessary expense, which might detract from the overall stay experience. Despite the internet charges, the hotel's commendable service and prime location make it a favorable choice for travelers.

Gym
Sheraton Towers Singapore Hotel offers a gym that many guests describe as good, excellent, and comfortable, providing essential facilities for a rewarding workout experience. Directly connected to the amenities on the 5th floor, patrons appreciate the accessibility and seamless integration of the gym and spa services. The gym is open 24 hours, allowing guests to maintain their fitness routines at any time of day or night. While the gym equipment includes a variety of machines, some reviews note that maintenance could be improved, as certain machines were broken and the tidiness of equipment was occasionally lacking. In addition to the gym, the swimming pool and sauna are highlighted for their cleanliness and quality, complementing the overall wellness facilities at the hotel.

Pool
Sheraton Towers Singapore Hotel boasts an impressive pool area that has garnered widespread acclaim from its guests. Visitors appreciate the spaciousness and cleanliness of the pool, which is complemented by a pleasant tropical atmosphere and lush greenery. The pool is a delightful feature of the hotel, offering enough space for relaxation and sunbathing throughout the day. Many guests have noted the enjoyable and well-maintained pool facilities, providing an excellent setting to unwind. Additionally, the pool's integration with other amenities, such as a sauna and gym, contributes to the overall appeal of the hotel’s leisure facilities. Situated on the 5th floor, the pool area is further enhanced by an outdoor bar, creating a vibrant spot for both relaxation and socializing. Despite some mentions of it being small, the pool's inviting environment and thoughtful design make it a standout feature, perfect for both quick dips and extended lounging.

5 Star
Sheraton Towers Singapore Hotel offers an experience characterized by exceptional service, top-notch facilities, and an impressive breakfast spread, all embodying the essence of a five-star establishment. Despite some guests feeling the pricing doesn't align with their expectations compared to other luxury hotels, the hotel boasts first-class amenities and a recent refurbishment that has elevated its appeal. Cleanliness and service are consistently praised, with many describing the hotel as flawless and breathtaking in every aspect. Although the hotel's ratings have been a point of contention for some, many appreciate that it meets the standard of a five-star hotel and is considered a fine choice for its price point in Singapore. Overall, while opinions vary on the five-star designation, the experience at Sheraton Towers Singapore remains highly commendable for its luxury and attention to detail.

Business
Sheraton Towers Singapore Hotel is frequently praised by business travelers for its suitability and practicality. With spacious, quiet rooms, guests find the environment conducive for work, featuring large desks designed to accommodate business needs. Located a short drive from the main business district, the hotel offers convenient access, though commuting times may vary during peak traffic hours. Consistently described as a good quality business hotel, it meets the expectations of those seeking efficiency and comfort for their business trips. Business travelers appreciate the amenities such as the Business Lounge, making it a reliable choice for corporate stays in Singapore. Regular guests attest to its ability to meet the demands of frequent business visits, highlighting its consistent quality over the years.


Yes, Sheraton Towers Singapore Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Sheraton Towers Singapore Hotel.

No, Sheraton Towers Singapore Hotel doesn't allow dogs.

Yes, parking facilities are available at Sheraton Towers Singapore Hotel.

Yes, Sheraton Towers Singapore Hotel has a gym.

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