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Summary of reviewsPan Pacific Serviced Suites Beach Road, Singapore, enjoys a stellar reputation among travelers, particularly for its exceptional location, accommodations and amenities. The hotel is strategically placed within walking distance of key attractions like Bugis Junction, Arab Street and Haji Lane and is close to multiple MRT stations such as Bugis and Nicoll Highway, ensuring seamless connectivity to various parts of the city.
Guest accommodations are frequently praised for their spaciousness, cleanliness and modern facilities. The rooms are equipped with well-appointed kitchens, large fridges, washer/dryer units and excellent entertainment setups. The luxurious bedding and air conditioning further contribute to a comfortable stay. The stunning cityscape views, including sights like the Singapore Flyer and Marina, enhance the appeal of these stylish and functional spaces.
The hotel’s breakfast receives generally positive remarks for its taste and variety, despite minor criticisms regarding the limited options and crowded breakfast area. Dinner options are well-received with a particular emphasis on the delicious in-house menu and the plethora of nearby dining possibilities, especially around Arab Street. The well-equipped kitchens in the suites also allow guests to prepare their own meals, adding to the flexibility and comfort of their stay.
Cleanliness at the hotel is another strong point with many guests highlighting the spotless and well-maintained rooms. However, occasional issues such as carpet cleanliness and housekeeping oversights are also noted. The staff consistently receive commendations for their friendliness, professionalism and attentiveness, contributing to a welcoming and accommodating environment. Personal touches, including arranging birthday surprises and accommodating early check-ins, further underline the staff’s dedication to guest satisfaction.
The free Wi-Fi is generally reliable, although occasional connectivity issues have been reported. Television services, however, appear to be lacking in modern functionalities and a wider channel selection, which could be improved to enhance the entertainment experience.
Fitness enthusiasts appreciate the hotel's top-notch gym facilities, complete with modern equipment and stunning views, making workouts enjoyable and convenient. The rooftop infinity pool is another highlight, offering breathtaking views of the city and a relaxing atmosphere despite its relatively small size.
Parking is available with complimentary options, although some guests experienced difficulty finding spaces and noted occasional noise from nearby construction. The hotel’s prime location also makes it an ideal spot for exploring the vibrant nightlife of Singapore with easy access to a variety of bars, restaurants and entertainment venues, though some noise and safety concerns have been noted.
Overall, Pan Pacific Serviced Suites Beach Road, Singapore, offers an appealing combination of superb location, excellent accommodations and a range of amenities, making it a top choice for both short and extended stays in the city. Show more
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Aparthotel with Infinity Pool
Guests of this hotel can take a dip in the well-designed rooftop infinity pool on level 21 or just relax on a sun lounger and enjoy the spectacular harbour views and the skyline of Singapore.
Aparthotel Taking Steps Towards Sustainability
Certified with GSTC and ISO14001, this serviced residence features filtered drinking water faucets in each suite to eliminate plastic bottles. It also uses amenities dispensers to further reduce plastic waste.
Aparthotel with Panoramic View Pool
Offers an infinity pool on the 21st floor with breathtaking views, including the Singapore Flyer and Gardens by the Bay. The pool area provides a tranquil atmosphere due to booking limits. The serviced suites offer comfortable and convenient accommodations.
Aparthotel with EV Charging Stations
Luxury Aparthotel
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel near Nightlife Spots
Aparthotel with Swimming Pool
Infinity Pool Panoramic View Pool Outdoor Pool
Aparthotel with Parking
EV charging stations
Accessible Aparthotel
Aparthotel with Gym
5-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
Deluxe One-Bedroom ApartmentModern one-bedroom apartment comes with a separate living room, a flat-screen TV Blu-ray/DVD player and iPod dock. Also includes a digital clock radio and free local calls. It has a fully equipped kitchen with a stove and washing machine. The en suite bathroom has a shower.
Executive One-Bedroom ApartmentOverlooking Beach Road and Arab Street, this modern one-bedroom apartment comes with a separate living room, a flat-screen TV, Blu-ray/DVD player and iPod dock. Also includes a digital clock radio and free local calls. It has a fully equipped kitchen with a stove and washing machine. The en suite bathroom has a shower.
Please note that the 3rd person will sleep on an extra bed.
Premium One-Bedroom Apartment with City ViewOverlooking Singapore Flyer and the city skyline, this modern one-bedroom apartment comes with a separate living room, a flat-screen TV, DVD player and iPod docking station. Also includes Nespresso coffee machine, daily newspaper and en suite bathroom with rainshower facility.
Please note that the 3rd person will sleep on an extra bed.
Room Selected at Check InPlease note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.
Connecting RoomThis connecting room features a dining area, electric kettle and iPod dock.
Family Connecting RoomOffering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a coffee machine as well as city views. The unit has 3 beds.
Premium Two-Bedroom SuitesOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a washing machine, soundproof walls, a coffee machine as well as river views. The unit has 3 beds.
Guest Reviews
8.5
Very Good
Location
Nestled in a prime location, Pan Pacific Serviced Suites Beach Road, Singapore, boasts an array of positive remarks from its guests regarding its strategic placement. The hotel sits within walking distance of several prominent areas including Bugis Junction, Arab Street and Haji Lane, making it a convenient hub for both sightseeing and access to numerous eateries and shops. Guests repeatedly highlight the centrality of the location, noting its proximity to multiple MRT stations such as Bugis and Nicoll Highway, which ensures easy access to various parts of the city including Marina Bay and Suntec City.
The area surrounding the hotel is rich with cultural and culinary experiences, especially appealing for those in search of diverse dining options, including halal food near the Muslim quarter. For entertainment and shopping, the nearby shopping centers and the bustling Haji Lane offer a variety of recreational activities. The hotel is also favored by concert-goers attending events at the national stadium due to its easy access.
In addition to its enviable location, guests appreciate the spacious, clean and comfortable accommodations provided. The convenience of having amenities such as well-equipped kitchens and large fridges further enhances the experience, making it ideal for longer stays.
Overall, the combination of a superb location and excellent facilities makes Pan Pacific Serviced Suites Beach Road a top choice for both short visits and extended stays in Singapore.
Breakfast
Pan Pacific Serviced Suites Beach Road in Singapore offers a generally good breakfast experience with many guests praising its loveliness, taste and decent variety. Some highlight the breakfast as delicious and diverse with enough choices to start the day well. Specific mentions include good congee and a kind service from the dining staff.
However, several reviewers noted the limited options and minimal variety, particularly for vegetarians and vegans. The breakfast area itself is frequently described as small and crowded, often requiring guests to wait for seating during peak times. The lack of breakfast service on Sundays and public holidays is repeatedly perceived as inconvenient and unusual.
Overall, while the quality and taste are often satisfied, the limited range, the overcrowded breakfast room and the no-service days impact the overall breakfast experience at the hotel.
Dinner
Pan Pacific Serviced Suites Beach Road, Singapore, offers a mixed dining experience according to guest reviews. The in-house dining menu is particularly noted for being good and extremely delicious, making it a favorable option for those who prefer to dine within the hotel. Additionally, guests appreciate the close proximity to a variety of food options. The area around Arab Street is teeming with halal restaurants, which are only a short walk away. Traditional food options in Kampong Glam and more European-style choices near Duo Tower are easily accessible.
Despite these positives, some guests have faced challenges with room service, reporting mistakes in their orders and finding the portions small. The lack of a microwave in the rooms and the hotel's policy of closing the kitchen on public holidays are other minor inconveniences noted by visitors. However, the presence of a well-equipped kitchen in the suites allows guests to cook their own meals, which has been highlighted as a fairly enjoyable experience. The hotel's association with the nearby Park Royal, which offers a generous dinner discount to Pan Pacific guests, is an added advantage.
Overall, Pan Pacific Serviced Suites Beach Road provides a blend of in-house and neighboring dining options, catering effectively to diverse culinary preferences.
Rooms
Pan Pacific Serviced Suites Beach Road, Singapore, primarily receives accolades for its spacious, clean and well-equipped rooms. Many reviews praise the large, comfortable living spaces with separate bedrooms, modern interiors and a full range of amenities such as kitchen appliances, washer/dryer units, spacious storage and entertainment facilities with two big TVs. The well-maintained, stylish rooms, often described as bright and welcoming, offer exceptional comfort supported by soft, luxurious bedding, plump pillows and effective air conditioning.
Guests often comment on the excellent views from the rooms with particular mentions of stunning cityscapes including sights like the Singapore Flyer and Marina. The setup of rooms is repeatedly appreciated for being thoughtfully laid out, providing a cozy yet functional environment conducive to both relaxation and efficiency.
The apartment-style accommodations cater well to families, offering plenty of space for kids and convenient in-room facilities like kitchenettes and dining areas which add to the home-like experience. Many guests find the value for money commendable, especially appreciating the convenient location and the comprehensive service offerings, which also extend to a quiet and soundproof environment, ideal for a peaceful stay.
A notable downside includes occasional maintenance issues such as musty smells, unclean furniture and non-functional air conditioning units. Despite these, the overall feedback remains positive with an emphasis on the clean, spacious and well-appointed nature of the rooms, making Pan Pacific Serviced Suites Beach Road an appealing choice for both short and long-term stays in Singapore.
Beds
Pan Pacific Serviced Suites Beach Road in Singapore consistently receives high praise for its beds, which many guests describe as very comfortable. Numerous reviews highlight the beds as being extremely comfy, providing great nights of sleep and are even noted as super comfortable by multiple guests. Some reviews mention the beds being large and king-sized, contributing to a luxurious sleeping experience. The pillows, although occasionally referenced as too soft, are generally considered plump and comfortable.
The bedding quality is often commended with many guests appreciating the soft, luxurious sheets and blankets. The mattresses are particularly highlighted for their comfort with adjectives like good and supportive being frequently mentioned. Even the sofa bed and single beds are noted for their comfort, although one review indicates that the additional bed was somewhat basic and short.
A few minor negative points include mentions of hard beds and thick mattress toppers causing discomfort. There are also occasional remarks about issues with the couch in the lounge area being uncomfortable and the extra bed being less than ideal. However, the overwhelming consensus among guests is that the beds at Pan Pacific Serviced Suites Beach Road provide a high level of comfort that greatly enhances their stay.
Cleanliness
Pan Pacific Serviced Suites Beach Road in Singapore has received a mixed set of reviews regarding its cleanliness. On the positive side, many guests have commended the property for its clean, spacious and well-maintained rooms. Words like "spotlessly clean," "very clean," and "clean and comfortable" frequently appear in the reviews. The apartment's modern feel and daily cleaning service contribute to a welcoming and comfortable environment for guests. The bathrooms and units generally leave a good impression and facilities are well-maintained.
However, a portion of the reviews indicates areas needing improvement. Carpet cleanliness is a recurring issue with mentions of improper vacuuming and a musty smell. Dusty areas and occasional housekeeping oversights, such as dirty cups and utensils left uncleaned, have been noted. Some guests mentioned delayed room cleaning and a lack of clarity in housekeeping policies.
Despite the few negative points, the general consensus reflects that the property ensures a clean and comfortable stay for most visitors. Proper measures to address the highlighted issues could enhance the overall guest experience significantly.
Staff
The staff at Pan Pacific Serviced Suites Beach Road, Singapore, have garnered numerous commendations for their friendliness, helpfulness and professionalism. Despite a few isolated incidents of inefficiency and rudeness, the majority of guests praise the staff for being attentive, courteous and accommodating. The reception staff have been highlighted for their efficiency and the ability to make guests feel welcome upon arrival. Many specifically mention outstanding service from individuals such as Adib, Milfa, Omar and Celine and her team.
Guests have appreciated the staff’s personal touches, such as arranging complimentary birthday cakes and accommodating early check-ins. Housekeeping has also been lauded for their meticulousness and prompt service. Overall, the staff's efforts to go the extra mile, their warm smiles and their professional demeanor contribute significantly to the positive guest experiences at this hotel.
Wi-Fi
Pan Pacific Serviced Suites Beach Road, Singapore receives mixed reviews regarding its WiFi and television services. The positive aspects highlight that the WiFi generally works well, providing good connectivity in most rooms and throughout the entire hotel. Guests appreciate the speed and availability of free WiFi throughout the day, making it convenient for browsing and work needs.
However, several guests report instances of unstable and slow WiFi with some specific spots in the hotel experiencing unreliable internet. Additionally, the WiFi issues seem to extend to device compatibility with some technological devices experiencing connectivity problems.
The television services, on the other hand, seem to be a letdown for many guests. The current TV setup lacks modern functionalities, such as Netflix and YouTube access and offers a limited number of channels. Guests have expressed a desire for an expanded channel list to cater more comprehensively to their entertainment needs. The overall feedback suggests that while the WiFi service is mostly effective, there is room for improvement in both WiFi reliability and the variety of TV channels offered.
Gym
Pan Pacific Serviced Suites Beach Road, Singapore, offers top-notch gym facilities that guests find commendable. The gym is praised for its modern, functional design and cleanliness, providing a superb environment for fitness enthusiasts. It's well-equipped with new, up-to-date equipment, ensuring a variety of workout options. The space is described as big, easily accessible and always air-conditioned, contributing to a comfortable workout experience. Additionally, the gym's location offers stunning views, especially of Marina Bay, enhancing the overall ambiance. The presence of a 24-hour gym further adds to its convenience. Although some reviews suggest room for improvement in equipment variety, the consensus remains overwhelmingly positive, highlighting the gym as a significant advantage of staying at this hotel. The friendly and efficient staff also contribute to making the fitness facilities excellent. Overall, guests highly recommend the gym, appreciating its superb features alongside the rooftop pool.
Pool
The rooftop pool at the Pan Pacific Serviced Suites Beach Road, Singapore, is a highlight for many guests. Located on the 21st floor, the infinity pool offers breathtaking views of the city skyline, including iconic sights like the Singapore Flyer and Gardens by the Bay. The pool area is well-maintained and the water temperature is generally pleasant, though some guests found it a bit warm or cold at times.
The pool itself, though described as small by a few guests, has received praise for its relaxing atmosphere and superb location. The availability of plenty of seating and loungers makes it a comfortable spot to unwind after a day of sightseeing. Families with children appreciate the pool, even as there is no designated baby pool.
The overall experience at the pool is enhanced by the clean facilities and the lovely view of the city. The rooftop pool, fitness center and the general ambiance contribute to a pleasant and memorable stay with many guests expressing their intention to return. The hotel ensures a relaxing environment, making the rooftop pool a significant attraction for those seeking a blend of luxury and convenience in the heart of Singapore.
Parking
Pan Pacific Serviced Suites Beach Road, Singapore, is well-located with plenty of casual restaurants and a 7/11 conveniently across from the lobby. Parking availability is a notable feature, including complimentary parking options such as carpark vouchers. Despite the ample parking, some guests found it difficult to find a space and noted noise from nearby construction. Overall, the free parking facilities added a layer of convenience for those traveling by car.
Nightlife
Pan Pacific Serviced Suites Beach Road in Singapore is ideally situated for those looking to explore the city's lively nightlife. The hotel enjoys a prime location near Haji Lane, well-known for its vibrant atmosphere and eclectic mix of bars and Turkish restaurants in the Arab quarter. Guests can easily walk to a variety of nightclubs, bars and even massage spots, making it an excellent choice for night owls. The area is buzzing with activity, offering plenty of nearby food options that cater to various meal needs. However, it's worth noting that the vicinity can attract some dodgy characters at night, particularly on weekends. Despite the occasional noise from bar revelers in the back alley, the location provides unparalleled access to central nightlife hotspots, making it a very lively destination. For breakfast, guests might prefer the local shops over the hotel’s offerings.
5 Star
Pan Pacific Serviced Suites Beach Road in Singapore offers a mix of experiences with several guests emphasizing its luxury surroundings and five-star accommodations. The facilities and services at the hotel receive high praise, particularly for cleanliness and an exceptional welcome atmosphere. Many guests found the overall service to be excellent and continually received five-star treatment, especially noting the friendly and helpful nature of the staff from reception to housekeeping.
The hotel's location is another highlight, often described as superb and perfect for family holidays. Several visitors found their stays amazing and highly recommended the hotel for its high standards and high-end experience.
However, there were critiques regarding the hotel's consistency in maintaining five-star service standards. Some reviewers felt that certain areas, such as the rooftop swimming pool, lacked amenities like towels and did not live up to the five-star expectations. A few guests mentioned that their experiences did not align with other five-star hotels in Singapore with some comparing it unfavorably to lower-rated hotels around the world.
Despite a variance in opinions, those with positive experiences praised the hotel for its high-quality service and luxurious accommodations, indicating that it remains a solid option for travelers seeking comfort and convenience in Singapore.
Accessible
The Pan Pacific Serviced Suites Beach Road in Singapore boasts a central and convenient location that offers easy access to a variety of nearby attractions, amenities and public transport options. Its proximity to MRT stations and shopping precincts ensures that guests can easily explore the city. The spacious and comfortable accommodations provide a relaxing environment with notable views and access to the pool and fitness center, although there are occasional limitations due to keycards. Despite some difficulties with finding the entrance, the hotel's prime location on main streets and near the Duo Tower makes it an accessible spot for both eateries and public transport. Housekeeping services are attentive, ensuring a comfortable stay for all guests. For those who prefer taxis or ride-hailing services, these are readily available, making the slight distance to the nearest MRT station manageable.
Infinity Pool
The infinity pool at Pan Pacific Serviced Suites Beach Road in Singapore stands out as a highlight for many guests. Nestled on the 21st floor, it offers breathtaking views, including iconic sights like the Singapore Flyer and Gardens by the Bay. Users rave about its amazing, magnificent and spectacular vistas, making it a prime spot for relaxation and all-day fun. The pool's tranquil atmosphere is maintained through a booking limit, ensuring a peaceful experience. With its stunning scenery and impressive design, the infinity pool consistently receives praise, affirming its status as a premier feature of the hotel.
Outdoor Pool
Pan Pacific Serviced Suites Beach Road in Singapore boasts an impressive array of outdoor pool features that have garnered much praise from its guests. The standout attraction is its rooftop pool which offers breathtaking views of the city center, the bay and the iconic Singapore Flyer, making it an excellent spot for both relaxation and entertainment. The poolside area has been described as beautiful and very nice, providing a superb environment for guests. The pool itself has been frequently praised for its great temperature and private ambiance with some highlighting the delightful experience of swimming in an infinity pool.
Families, especially those with children, find the pool particularly enjoyable. Despite some comments about the pool's small size and occasional chilly water, the overall appeal remains high due to the scenic views and upper layer positioning. The convenience of using the lounge and pool during the morning adds to the guests' positive experiences. The pool is set on the 21st floor, offering sweeping, amazing views which many recommend as a key highlight of their stay.
Luxury
Pan Pacific Serviced Suites Beach Road, Singapore offers a luxury experience characterized by a welcoming and upscale atmosphere. Guests consistently describe the suites as spacious and luxurious with high-quality, tasteful and upscale equipment throughout. Many reviews highlighted the fantastic value for money with the elegant and well-designed suites providing everything one might need. The facilities are highly praised, contributing to an overall sense of pure luxury. Service excellence is a recurring theme with guests noting that the staff's efforts played a significant role in their delightful stay. While there were minor issues, such as inconsistent room air conditioning, the overall sentiment is that the accommodation fully deserves its reputation as a five-star establishment.
Yes, Pan Pacific Serviced Suites Beach Road, Singapore has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Pan Pacific Serviced Suites Beach Road, Singapore.
No, Pan Pacific Serviced Suites Beach Road, Singapore doesn't allow dogs.
Yes, parking facilities are available at Pan Pacific Serviced Suites Beach Road, Singapore.
Yes, Pan Pacific Serviced Suites Beach Road, Singapore has a gym.