Hotel Chancellor@Orchard
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Summary of reviewsHotel Chancellor@Orchard is frequently praised for its stellar location, nestled close to Dobigoat Station and situated at the beginning of Orchard Road, offering excellent access to public transportation including Somerset MRT. The hotel’s central position allows guests to enjoy nearby shopping centers, parks and business districts, combining both leisure and convenience. The surrounding area is noted for its peaceful ambiance despite its central location and the hotel maintains a high standard of cleanliness and professionalism.
Guests have varied experiences with the hotel’s breakfast. While some appreciated the daily breakfast options, others found the meals unappealing with complaints about plastic cutlery, limited variety and the subpar quality of food. There is a general sentiment that the breakfast does not provide value for money with many suggesting opting out of the $20 buffet.
The rooms at the hotel offer a mixed experience. Positively, many visitors appreciate the cleanliness and adequate facilities. The room sizes are subject to varied opinions; while some find them spacious and comfortable, others feel they are too small and dated. There are issues with the cleanliness of public areas such as the lobby restroom. Despite these, guests frequently commend the hotel’s central location, contributing to an overall positive stay.
Cleanliness levels in the hotel receive polarized reviews. While many guests find the rooms very clean and appreciate the housekeeping, others highlight issues such as mold, dirty linens and stained carpets. Despite concerns in some common areas, many feel the cleanliness is acceptable given the hotel’s price point.
The staff receive mixed reviews. Many guests describe the staff as friendly, polite and helpful with particular praise for the chambermaids, cleaning staff and bellboys. However, some guests experienced unhelpful and rude behavior from certain staff members, including the front desk personnel. Issues with professionalism and communication have also been noted.
The rooftop pool has the potential to be an appealing feature with its sizable swimming area and central location. However, issues such as dirty sun loungers, noise from air conditioning units and disruptions from a nearby nightclub detract from the overall experience. Improvements in pool maintenance and noise reduction could significantly enhance guest satisfaction.
Beds at Hotel Chancellor@Orchard generally receive positive feedback for their comfort. Most guests find the beds to be very comfortable, though some have remarked on the low quality of pillows and occasional discomfort due to the bed size. Overall, guests appreciate the comfort and cleanliness of the bedding in their rooms.
In summary, Hotel Chancellor@Orchard is a well-situated hotel that offers convenience and accessibility in the heart of Singapore. While there are mixed opinions on breakfast, room size and staff professionalism, the location, basic cleanliness and comfortable beds are consistently notable highlights. Improvements in certain areas could further elevate the guest experience.
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Guests have varied experiences with the hotel’s breakfast. While some appreciated the daily breakfast options, others found the meals unappealing with complaints about plastic cutlery, limited variety and the subpar quality of food. There is a general sentiment that the breakfast does not provide value for money with many suggesting opting out of the $20 buffet.
The rooms at the hotel offer a mixed experience. Positively, many visitors appreciate the cleanliness and adequate facilities. The room sizes are subject to varied opinions; while some find them spacious and comfortable, others feel they are too small and dated. There are issues with the cleanliness of public areas such as the lobby restroom. Despite these, guests frequently commend the hotel’s central location, contributing to an overall positive stay.
Cleanliness levels in the hotel receive polarized reviews. While many guests find the rooms very clean and appreciate the housekeeping, others highlight issues such as mold, dirty linens and stained carpets. Despite concerns in some common areas, many feel the cleanliness is acceptable given the hotel’s price point.
The staff receive mixed reviews. Many guests describe the staff as friendly, polite and helpful with particular praise for the chambermaids, cleaning staff and bellboys. However, some guests experienced unhelpful and rude behavior from certain staff members, including the front desk personnel. Issues with professionalism and communication have also been noted.
The rooftop pool has the potential to be an appealing feature with its sizable swimming area and central location. However, issues such as dirty sun loungers, noise from air conditioning units and disruptions from a nearby nightclub detract from the overall experience. Improvements in pool maintenance and noise reduction could significantly enhance guest satisfaction.
Beds at Hotel Chancellor@Orchard generally receive positive feedback for their comfort. Most guests find the beds to be very comfortable, though some have remarked on the low quality of pillows and occasional discomfort due to the bed size. Overall, guests appreciate the comfort and cleanliness of the bedding in their rooms.
In summary, Hotel Chancellor@Orchard is a well-situated hotel that offers convenience and accessibility in the heart of Singapore. While there are mixed opinions on breakfast, room size and staff professionalism, the location, basic cleanliness and comfortable beds are consistently notable highlights. Improvements in certain areas could further elevate the guest experience.
3-Star Hotel
Located near Orchard Road, this hotel offers excellent accessibility to shopping, dining, and entertainment options. It provides comfortable accommodations and essential amenities, making it a practical choice for budget-conscious travelers who want to be in the heart of the city.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Nestled conveniently close to Dobigoat Station, Hotel Chancellor@Orchard boasts an excellent location right at the beginning of Orchard Road, placing it centrally to everything visitors may need. Only a short stroll away from major train stations like Somerset MRT, it's perfectly positioned for easy access to public transportation.
The hotel's vicinity encompasses many shopping centres, beautiful residences and parks, providing a strategic location for both leisure and business travelers. Guests frequently praise the hotel for its proximity to the main shopping district, making it incredibly handy for those wanting to indulge in retail therapy or explore local attractions. This central position offers unparalleled convenience, making it quite ideal for getting around the city.
The surroundings are also noted for their quiet, peaceful ambiance despite being so central. In addition, the hotel maintains a high level of cleanliness with good basic rooms catering to essential needs. While the location and professionalism of the staff are often highlighted, the property is described as an accepted hotel, offering a place that merely meets standard expectations without exceeding them.
Overall, the superb location, excellent positioning and close connection to transportation options make Hotel Chancellor@Orchard a strong choice for guests seeking to be at the heart of Singapore's vibrant city life.
While staying at Hotel Chancellor@Orchard, guests can expect a very mixed experience when it comes to breakfast. A highlight for some is the exquisite daily meals, yet for others, the breakfast options leave much to be desired. Unfortunately, common feedback points towards the breakfast being unappealing with plastic cutlery and plates detracting from the experience. The spread often lacks variety with some guests noting the same dishes every day and a lack of appealing choices like bacon. Additionally, the quality of the food is frequently described as subpar with items served cold and the presentation falling short of expectations. Breakfast can also be quite basic, reflecting a no-frills approach which aligns with the adage of getting what one pays for.
Despite the aim to maintain safety protocols during Covid, which resulted in breakfast being packed and often served late, this didn't quite compensate for the underwhelming and disappointing start to the day reported by many. This leads to a pervasive sentiment that the $20 breakfast buffet might not offer value for money with several guests advising against opting for it altogether.
Hotel Chancellor@Orchard presents a mixed experience in terms of its rooms. On the positive side, many guests appreciated the cleanliness and adequate facilities provided in the rooms. The size of the rooms varied in opinions; some found them spacious and comfortable while others mentioned them being on the smaller side, though still sufficient for the necessities. The beds were described as small double beds, but nonetheless, the overall comfort of the rooms was frequently noted. Guests also highlighted the friendliness of the cleaning staff, which added to their pleasant experience.
However, there were some consistent mentions of the room sizes being too small and a few guests found the rooms to be a bit dated. The room interiors were described as quite dark, sometimes lacking natural light. There was a concerning remark regarding the cleanliness of the public toilet near the lobby. Despite these issues, the central location of the hotel was a significant positive point for many guests, contributing to the overall satisfactory experience.
Hotel Chancellor@Orchard generally receives positive feedback regarding its beds. Many guests found the beds to be comfortable, often describing them as very comfortable or nice and comfy. The rooms were frequently noted for their cleanliness and comfort. However, there were some remarks about beds being uncomfortable and pillows of low quality, as well as an occasional comment about the beds seeming short. The tub size in the rooms also posed an issue for larger individuals. Despite these minor concerns, the general consensus leans towards a positive sleeping experience with many guests appreciating the comfort of the beds.
Hotel Chancellor@Orchard is generally noted for its convenient central location and many guests appreciate the cleanliness of the rooms. Descriptions such as very clean, clean and tidy and spacious and clean rooms frequently appeared in the reviews, showcasing the hotel’s dedication to maintaining a presentable lodging environment. Guests found the rooms comfortable and appreciated the housekeeping efforts that resulted in a clean and tidy atmosphere.
However, the experience with cleanliness varied considerably among visitors. While many rooms were described as clean, there were several mentions of inadequate housekeeping and maintenance standards that detracted from the overall satisfaction. Complaints included issues like mold in the shower, dirty blankets, stained carpets and bad-smelling towels. The pool cleanliness was also noted as insufficient by some guests.
It’s worth noting that these cleanliness issues extended to common areas such as hallways and bathrooms, affecting the general ambiance. Although some guests lauded the high level of cleanliness and felt it matched the hotel’s price point, others felt their experience was marred by less-than-acceptable conditions in certain aspects.
The excellent location remains a strong positive point for the hotel, drawing guests who value accessibility. While the hotel’s appearance and facilities might be showing their age, the feedback on cleanliness seems to be polarized, depending on individual experiences.
The reviews about the staff at 'Hotel Chancellor@Orchard' present a mixed picture. On the positive side, many guests found the staff to be very friendly, polite and helpful with particular commendations for the chambermaids, cleaning staff and bell boys. Guests noted that the personnel, including cooks and waiters, were attentive and professional, contributing to a welcoming environment. Housekeeping was described as thoughtful and there were a few mentions of amicable interactions with security staff.
However, not all feedback was favorable. Some guests felt that the staff were unhelpful, dismissive and even rude at times. There were complaints about the front desk staff's lack of professionalism and slow service and some guests experienced curt and impolite behavior. Incidences of poor communication, such as not informing guests about carpark registration, were also pointed out. Additionally, the appearance of some staff members was described as scruffy and it was suggested that better training could improve the overall service quality.
While experiences with the staff varied, the positive mentions of friendliness and helpfulness indicate that there are strengths that the hotel can build upon to enhance guest satisfaction.
The rooftop pool at Hotel Chancellor@Orchard offers a sizable swimming area that many guests appreciate for its generous dimensions. Its central location is a positive highlight, affording a good access point within the hotel.
However, despite its potential, several aspects of the pool area require attention. The sun loungers are frequently noted to be dirty and in disrepair and the pool itself is often described as being in need of a thorough cleaning. Adding to the discomfort, the pool is surrounded by noisy air conditioning machinery, which greatly distracts from the overall experience. Additionally, some guests report that the noise from a nearby nightclub permeates the area, even reaching upper floors early in the morning.
While the pool has potential, its current state suggests that improvements are necessary to enhance the overall guest experience.
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Location
The hotel's vicinity encompasses many shopping centres, beautiful residences and parks, providing a strategic location for both leisure and business travelers. Guests frequently praise the hotel for its proximity to the main shopping district, making it incredibly handy for those wanting to indulge in retail therapy or explore local attractions. This central position offers unparalleled convenience, making it quite ideal for getting around the city.
The surroundings are also noted for their quiet, peaceful ambiance despite being so central. In addition, the hotel maintains a high level of cleanliness with good basic rooms catering to essential needs. While the location and professionalism of the staff are often highlighted, the property is described as an accepted hotel, offering a place that merely meets standard expectations without exceeding them.
Overall, the superb location, excellent positioning and close connection to transportation options make Hotel Chancellor@Orchard a strong choice for guests seeking to be at the heart of Singapore's vibrant city life.
Breakfast
Despite the aim to maintain safety protocols during Covid, which resulted in breakfast being packed and often served late, this didn't quite compensate for the underwhelming and disappointing start to the day reported by many. This leads to a pervasive sentiment that the $20 breakfast buffet might not offer value for money with several guests advising against opting for it altogether.
Rooms
However, there were some consistent mentions of the room sizes being too small and a few guests found the rooms to be a bit dated. The room interiors were described as quite dark, sometimes lacking natural light. There was a concerning remark regarding the cleanliness of the public toilet near the lobby. Despite these issues, the central location of the hotel was a significant positive point for many guests, contributing to the overall satisfactory experience.
Beds
Cleanliness
However, the experience with cleanliness varied considerably among visitors. While many rooms were described as clean, there were several mentions of inadequate housekeeping and maintenance standards that detracted from the overall satisfaction. Complaints included issues like mold in the shower, dirty blankets, stained carpets and bad-smelling towels. The pool cleanliness was also noted as insufficient by some guests.
It’s worth noting that these cleanliness issues extended to common areas such as hallways and bathrooms, affecting the general ambiance. Although some guests lauded the high level of cleanliness and felt it matched the hotel’s price point, others felt their experience was marred by less-than-acceptable conditions in certain aspects.
The excellent location remains a strong positive point for the hotel, drawing guests who value accessibility. While the hotel’s appearance and facilities might be showing their age, the feedback on cleanliness seems to be polarized, depending on individual experiences.
Staff
However, not all feedback was favorable. Some guests felt that the staff were unhelpful, dismissive and even rude at times. There were complaints about the front desk staff's lack of professionalism and slow service and some guests experienced curt and impolite behavior. Incidences of poor communication, such as not informing guests about carpark registration, were also pointed out. Additionally, the appearance of some staff members was described as scruffy and it was suggested that better training could improve the overall service quality.
While experiences with the staff varied, the positive mentions of friendliness and helpfulness indicate that there are strengths that the hotel can build upon to enhance guest satisfaction.
Pool
However, despite its potential, several aspects of the pool area require attention. The sun loungers are frequently noted to be dirty and in disrepair and the pool itself is often described as being in need of a thorough cleaning. Adding to the discomfort, the pool is surrounded by noisy air conditioning machinery, which greatly distracts from the overall experience. Additionally, some guests report that the noise from a nearby nightclub permeates the area, even reaching upper floors early in the morning.
While the pool has potential, its current state suggests that improvements are necessary to enhance the overall guest experience.
Yes, Hotel Chancellor@Orchard has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Chancellor@Orchard.
No, Hotel Chancellor@Orchard doesn't allow dogs.
Yes, parking facilities are available at Hotel Chancellor@Orchard.
No, Hotel Chancellor@Orchard doesn't have a gym.
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