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Summary of reviewsRoxy Hotel Sri Aman benefits from a prime location, proximate to LePapa Supermarket and a bustling hawker centre, making it especially convenient for guests interested in exploring local food options. The hotel's strategic position places various shops, supermarkets and eateries within walking distance and makes it easy to access Sri Aman Town. Although a car is recommended for reaching the town centre, the convenience of nearby dining spots and local amenities makes the hotel an attractive choice.
The hotel, being a newly built establishment, offers modern and well-equipped rooms. Guests generally find the rooms clean and comfortable, appreciating the up-to-date designs and good condition of the facilities. Despite these positives, there are some recurring issues regarding room size and furnishing. Feedback highlights the small size of some rooms and sporadic lack of essential furnishings and accessories, such as tables, chairs, towel racks and hairdryers. Moreover, while many rooms are spotless, some inconsistencies in cleanliness—like dusty floors and dirty toilet bowls—need addressing.
Overall, cleanliness at Roxy Hotel Sri Aman is frequently praised with guests noting the modern design's contribution to a positive atmosphere. The hotel's facilities are well-maintained and many guests appreciate the clean bed sheets, tidy floors and hygienic toilets. Nevertheless, there are occasional lapses with complaints about dusty floors, dirty toilet bowls and bad odors in some rooms. Housekeeping can sometimes be inconsistent with unmade beds and lack of fresh towels reported during longer stays.
Staff at Roxy Hotel Sri Aman receive commendation for their helpful and polite demeanor. Guests particularly appreciate the responsive service from the front desk and overall hotel staff. While the majority find the staff supportive and courteous, there are occasional mentions of slower service responses and lapses in housekeeping routines. A few reviews highlight unfriendly interactions and dissatisfaction with room maintenance, but generally, the staff is recognized positively for their helpfulness and politeness.
In summary, Roxy Hotel Sri Aman stands out for its convenient location and modern, well-equipped rooms. Despite occasional issues with room size, furnishing and housekeeping consistency, the overall cleanliness and attentive staff contribute to a positive guest experience.
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