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Summary of reviewsThe Holiday Inn Express Washington DC Silver Spring by IHG offers a well-rounded and positive experience, making it an appealing choice for both leisure and business travelers. Situated in a prime location, the hotel allows easy exploration of Silver Spring and access to Washington DC via nearby metro stations. The proximity to various cultural and dining establishments adds to its convenience.
Guests consistently praise the hotel for its exceptional cleanliness and attentive service. Rooms are well-maintained, equipped with conveniences such as fridges and microwaves, and feature comfortable beds. Although compact, the accommodations provide good value for money, especially given their modern renovations and cleanliness. The friendly and professional staff further enhance the stay, ensuring that guests' needs are promptly met.
Breakfast is a standout feature, with a complimentary spread that offers variety and quality, appealing to both business and family guests alike. The breakfast area is noted for its cleanliness and pleasant atmosphere, contributing to a satisfying start to the day.
While parking fees and availability pose challenges, the nearby public parking offers a practical alternative. The hotel's accessibility with various transport options complements its convenience for families and business visitors. Additionally, the free Wi-Fi service aligns well with the expectations of those needing reliable internet connectivity.
Overall, the Holiday Inn Express Washington DC Silver Spring by IHG provides a comforting, clean, and affordable stay with excellent service, making it a commendable and dependable choice for those visiting the area. Show more
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Categories
Hotel with Parking
On-site parking is available for a fee but is limited and on a first-come, first-served basis, with a recommendation for a nearby public garage.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Standard RoomThis room includes a flat-screen cable TV, a work desk and a coffee maker.
Standard King RoomThis room features a flat-screen TV, microwave and refrigerator.
Standard Room with Two Queen BedsThis room includes a flat-screen cable TV, a work desk and a coffee maker.
King Room - Mobility Access/Roll in Shower - Non-SmokingThis accessible room includes a flat-screen cable TV, a work desk and a coffee maker.
King Room - Hearing Accessible - Non-SmokingThis hearing accessible room includes a flat-screen cable TV, a work desk and a coffee maker.
King SuiteThis room features a flat-screen TV, microwave and refrigerator.
Standard Queen Room with Two Queen Beds and Tub - Communications AccessibleThis accessible room includes a flat-screen cable TV, a work desk and a coffee maker.
Twin Room with Shower- Hearing Accessible/Non-SmokingThis hearing accessible room includes a flat-screen cable TV, a work desk and a coffee maker.
Guest Reviews
7.3
Good
Location
Holiday Inn Express Washington DC Silver Spring boasts an excellent location for travelers aiming to explore Silver Spring and its surrounding areas. Just a short walk from both Silver Spring and Takoma metro stations, guests find it effortless to connect to central Washington DC, approximately 20 minutes away by train. The vicinity offers diverse cultural experiences and a vibrant array of dining options, as downtown Silver Spring is bursting with restaurants, shopping stores, and entertainment venues, including The Fillmore.
Accessibility is a notable advantage, with bus routes stopping right by the hotel, offering seamless travel around the city. The presence of convenient amenities like a nearby supermarket, 7-11, and Target make daily essentials easily manageable. Despite some concerns about safety at night, the area remains walkable and active with pedestrian access to various local attractions.
Inside, the hotel is praised for its cleanliness and friendly, attentive staff. Additional perks include well-equipped rooms featuring fridges and microwaves, alongside a robust breakfast selection to kickstart the day. For visitors traveling on a budget, the property provides excellent value for money, making it a favorable choice for short stays in Silver Spring.
Breakfast
Nestled in the vibrant Silver Spring area, the Holiday Inn Express Washington DC Silver Spring by IHG offers a breakfast experience that frequently earns praise from its guests. This complimentary morning meal is highlighted by its impressive variety and quality, setting it apart from typical hotel breakfasts. Guests commend the array of hot and cold items, with offerings including eggs, meats, fresh fruits, and even the ever-popular cinnamon rolls. Despite being a continental breakfast, the spread surprises with its abundance of choices and the quality of dishes, often exceeding the expectations of travelers.
Moreover, the breakfast area maintains cleanliness, which adds to the overall pleasant dining atmosphere, even if at times it becomes a bit noisy. The attentive and friendly staff contribute positively to guests' experiences, ensuring the breakfast service runs smoothly. Although some reviews suggest a desire for more health-forward options, the overall reception remains positive, with many guests viewing the breakfast as a standout feature of their stay. Whether traveling for business or pleasure, patrons consistently find the breakfast both satisfying and a great value, adding a flavorful start to their day.
Rooms
The Holiday Inn Express Washington DC Silver Spring by IHG offers rooms that meet a variety of expectations with their cleanliness and comfort being standout features. Guests frequently commend the hotel for its clean and presentable rooms, with beds that are notably comfortable. While some find the rooms to be on the smaller side, there is agreement that they are efficiently set up and well-equipped, with amenities like microwaves and fridges adding convenience.
The rooms are generally well-maintained, with many guests appreciating their spaciousness and modern renovations. The hotel provides good value for money, especially when considering the cleanliness and overall comfort of the accommodation. Although some areas show the wear of time and there are occasional issues with maintenance, the polite and friendly staff contribute positively to the experience, making matters right when possible.
Soundproofing could be improved since noise disturbances are noted, but the serene comfort of the rooms mostly compensates. Overall, for guests seeking a clean, comfortable stay with essential amenities, this hotel offers a reliable choice.
Beds
Holiday Inn Express Washington DC Silver Spring by IHG is often lauded for its exceptionally comfortable beds, a highlight for many guests. Numerous reviews emphasize the cozy and comfortable nature of the beds and pillows, contributing to a restful night's sleep. Guests frequently describe the bedding as clean and inviting, with some even noting they are among the best they've ever experienced. The hotel's beds, ranging from queen to larger options, consistently receive praise for their comfort, though some guests mention the queen beds felt a bit small. Despite a few mentions of less comfortable experiences, the overwhelming sentiment is positive, often paired with comments on the clean rooms and the overall convenience of the location. The comfortable beds at this hotel seem to stand out as a key appeal for travelers seeking a relaxing stay.
Cleanliness
The Holiday Inn Express Washington DC Silver Spring by IHG is frequently praised for its exceptional level of cleanliness and comfort. Guests consistently affirm that both the rooms and communal areas are maintained immaculately, providing a spotless environment complemented by clean white bedding. The hotel is not only clean but also spacious, offering well-kept facilities that contribute to a comfortable stay.
While some have commented on minor issues, such as noise insulation and occasional plumbing concerns, these do not overshadow the overwhelmingly positive feedback regarding the hotel's cleanliness and comfort. Guests appreciate the thoroughness of the cleaning staff, who ensure that both daily room servicing and general upkeep are diligently carried out. The hotel staff are frequently described as friendly and professional, adding a welcoming touch to the already clean and organized atmosphere.
Moreover, visitors note the convenience and value offered by the hotel as well as the pleasant breakfast experience, enhanced by a clean and inviting eating area. Despite its older exterior, the property remains well-maintained, delivering a comfortable experience that encourages guests to return. The hotel presents an appealing combination of cleanliness, affordability, and good service, making it a commendable choice for travelers seeking a reliable stay in Silver Spring.
Staff
The staff at the Holiday Inn Express Washington DC Silver Spring by IHG consistently receive high marks for their friendliness and professionalism. Guests highlight that the team, from the front desk to the housekeeping and breakfast personnel, are welcoming, courteous, and eager to assist. Many reviews specifically praise individual staff members for being accommodating and personable, ensuring a smooth and pleasant check-in experience. Guests often note the helpfulness and attentiveness of the staff, who are described as exceptionally nice and efficient, contributing to a comfortable stay. While there are isolated mentions of less favorable interactions, the overwhelming sentiment reflects a positive and supportive environment, emphasizing that the staff are frequently ready to go above and beyond to fix issues and enhance guests' experiences.
Wi-Fi
The Holiday Inn Express Washington DC Silver Spring by IHG offers a generally positive experience when it comes to internet connectivity. Guests have highlighted the convenience of the Wi-Fi service, often noting its reliability for essential tasks such as video conferencing. The internet speed has been described as fast, making it conducive to work situations that require adequate bandwidth. While some guests did encounter issues accessing the Wi-Fi, the overall sentiment suggests that for most visitors, the internet service provided by the hotel meets or exceeds expectations, aligning well with the comfort of the accommodations and friendly staff.
Parking
The parking situation at the Holiday Inn Express Washington DC Silver Spring by IHG offers varied experiences for guests. While on-site parking is available, it operates on a first-come, first-served basis and incurs a fee of $20 per day, which some guests found to be quite steep. In moments when hotel parking fills up quickly or becomes unavailable, the convenience of public parking options becomes a vital alternative.
Fortunately, a public parking garage is located right next door to the hotel, providing a practical solution. This alternative is positively noted for its proximity and competitive rates, with some guests paying as low as $1 per hour and a maximum of $17 per day. This external option ensures guests have access to reasonable parking, albeit it's important to note that it restricts the ability to come and go freely, as the payment is tied to a specific spot.
While navigating the tight and somewhat compact layout of both hotel and public parking remains a challenge, the availability of nearby parking solutions offers relief for those working around the limited hotel spaces. Additionally, friendly and informative service from the front desk often aids guests in understanding and utilizing these parking options effectively. Although parking isn't included in the overall stay and necessitates thoughtful planning, nearby alternatives contribute to making the overall experience more manageable.
Family
The Holiday Inn Express Washington DC Silver Spring by IHG offers a convenient and affordable option for families visiting the area. Its prime location near the Veterans Medical Center and Georgia Avenue ensures easy access to local attractions and family visits, making it a practical choice for those seeking a hassle-free stay. Guests appreciate the spacious rooms equipped with good-sized refrigerators and microwaves, providing the necessary amenities for a comfortable experience, especially when traveling with young children. The breakfast selection is noted as being particularly helpful for families, contributing to a pleasant start to the day.
Despite some challenges with parking, many found that the staff went above and beyond, accommodating early arrivals and facilitating on-site parking, which is especially beneficial for families. The hotel's cleanliness and affordability further underscore its value for brief stays, offering an enjoyable experience for families looking to spend quality time together while exploring Silver Spring. Overall, it appears to serve as a reliable hub for families, offering warmth and hospitable service from the staff, which enhances the convenience and comfort for busy families on the go.
3 Star
Holiday Inn Express Washington DC Silver Spring by IHG offers a satisfactory experience for travelers seeking a simple and affordable stay. The hotel stands out as a decent 3-star establishment with clean facilities and caring staff who go out of their way to assist guests with their needs. Many visitors appreciate its convenient location for those traveling by car, alongside the reasonable pricing that translates into good value. Despite some mixed feelings regarding the hotel's alignment with typical Holiday Inn standards, guests find the overall experience satisfactory, noting the quality of the free breakfast as a pleasant bonus. While there are concerns about parking fees and the surrounding area, the majority of reviews reflect positively on the attentive service and generally agreeable atmosphere. This hotel serves as a fair choice for budget-conscious travelers, offering slightly above-average accommodations without stretching the purse strings.
Business
Holiday Inn Express Washington DC Silver Spring by IHG presents a reasonable choice for business travelers seeking an overnight stay with practical amenities. Many reviews emphasize the hotel as a good value option, ideal for those on a budget without compromising quality. Positive feedback commends the customer service, describing it as overall nice, enhancing the guest experience with helpful and accommodating staff.
Despite some administrative glitches, such as issues with the check-in system requiring manual credit card processing, the management adeptly handled the situation, offering flexibility and understanding to guests. This shows a dedication to resolving issues efficiently, even under challenging circumstances.
For those conducting business, the hotel provides suitable accommodations for a brief business visit, with reviewers noting its appropriateness for one-night business stays that include breakfast. Furthermore, guests expressed they would choose the hotel again for future business trips to the capital city.
Though there were concerns such as smoking issues in what was meant to be a non-smoking room, overall guests found the establishment to offer a great value for its price and would consider returning. While some amenities like parking and table spaces may require attention, the hotel remains a reliable option for those needing convenient access to Washington DC without excessive cost implications.
No, Holiday Inn Express Washington DC Silver Spring by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Washington DC Silver Spring by IHG.
No, Holiday Inn Express Washington DC Silver Spring by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Washington DC Silver Spring by IHG.
Yes, Holiday Inn Express Washington DC Silver Spring by IHG has a gym.