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Summary of reviewsGrafo Zubovo Hotel & SPA is nestled in a serene village, offering a peaceful retreat surrounded by nature with inviting park areas featuring old, large trees. Its tranquil, clean and tidy environment provides a perfect escape, while its convenient location near major tourist attractions and main roads enhances accessibility. Situated close to a beach and park, it allows guests to explore the surrounding natural beauty.
The breakfast at Grafo Zubovo Hotel & SPA consistently impresses with its variety, taste and quality. Guests commonly describe it as generous, filling and delicious, featuring options such as American pancakes, sandwiches, sausages, yogurt, coffee and juice. Despite a few remarks about simplicity, it is generally regarded as excellent value for money.
Dinner at the hotel's restaurant is praised for its delicious, well-prepared dishes and authentic beers. The portions are abundant and the cuisine, though simple, is flavorful and satisfying. While some suggest the restaurant could be cozier, the overall dining experience is very positive.
The rooms are cozy and comfortable, characterized by spaciousness, cleanliness and a hint of 19th-century elegance. Many guests appreciate the charming design, large TVs, efficient air conditioning and additional features like balconies or small refrigerators. Despite minor issues such as the need for repairs and a lack of kettles, the overall sentiment is that the accommodations are pleasing and ideal for relaxation.
The hotel's commitment to cleanliness is evident with rooms and bathrooms consistently maintained in a neat and tidy manner. Housekeeping's diligence ensures a pleasant stay, contributing to the hotel's cute, peaceful and well-maintained charm.
The staff at Grafo Zubovo Hotel & SPA receives high praise for their friendliness, helpfulness and professionalism. Guests emphasize the warm and accommodating nature of the team, which significantly enhances the overall guest experience. Special mentions are given for the staff's effort in preparing delicious breakfasts and their willingness to go the extra mile.
The spa, though small, offers a cozy and tidy experience with a steam sauna. Reservations are essential to ensure availability and while some guests mention the high prices and limited availability on Mondays and Tuesdays, the spa remains a valued and serene space for relaxation.
The hotel also features a compact pool with jets, providing a relaxing experience, especially with the option of private evening use. Despite occasional cold water and availability issues, the pool and nearby lake swimming add to the wellness experience.
Parking is hassle-free with ample free spaces, including dedicated spots for motorcycles. The large parking lot close to the entrance adds to the convenience for guests arriving by car or motorcycle.
Grafo Zubovo Hotel & SPA also caters well to families, offering a peaceful environment and additional bedding options, though some improvements could be made to enhance child-friendly leisure activities.
Guests generally find the beds to be very comfortable and spacious, despite some instances of overly soft mattresses and noisy creaking. The overall sleeping arrangements contribute to a restful stay, making Grafo Zubovo Hotel & SPA a recommended destination for both relaxation and exploration in a picturesque and serene setting.
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