Accessible HotelThis hotel provides rooms and facilities for disabled guests, including toilets for disabled individuals. Wheelchair-accessible rooms can be reserved, and the property offers accessible parking and elevator access.
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Summary of reviews related to the 'Accessible' categoryThe DC Hotel Charleroi Airport has received mixed but generally positive reviews regarding its accessibility for guests with disabilities. The hotel's strategic location offers easy accessibility, particularly thanks to shuttle and taxi services that make travel to and from the airport convenient. The proximity to the airport is frequently highlighted as a positive point, though it is worth noting that the hotel is not within walking distance from the airport, posing a challenge for those who prefer or need to walk.
The hotel premises, including secure parking and accessible facilities, have made a good impression overall. However, there are occasional reports of issues such as non-functioning doors and bells, as well as rooms that were not wheelchair accessible. Some ground floor rooms, though said to be in a noisy area, offer a reasonably priced option.
Guest service shows reliability with staff being commended for their helpfulness and readiness to assist, including arranging transfers and shuttles when required. For those driving, secure parking, including options for disabled people, is available, albeit for an additional fee.
Finally, while the rooms are noted for their cleanliness and simplicity, there have been comments on occasional cleanliness-related inconveniences such as cluttered staircases and unexpected entries from cleaning technicians. Despite these drawbacks, the overall accessible location and the provision of necessary services appear to cater well to guests with varying needs.
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