Accessible HotelThis hotel features accessible and allergy-friendly rooms. It is equipped with an elevator, allowing access to upper floors. Multilingual staff are available to assist guests, and wheelchair access is provided throughout the property, though some limitations may apply.
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Summary of reviews related to the 'Accessible' categoryLapland Hotels Kuopio offers a generally accessible environment for guests with disabilities with particular highlights on their staff's attentiveness towards specific needs and accessible bathroom amenities. The building includes accessible rooms and provisions and there are facilities for disabled guests such as an accessible lift and wheelchair-friendly services. The hotel is conveniently located almost opposite the train station, making it easily accessible for those using public transport.
However, some challenges were noted with the layout and accessibility of some areas. Guests mentioned that the passage from the lobby to the rooms was not completely wheelchair accessible and that certain rooms and toilet facilities fell short of being fully accessible. Parking, while provided, was described as hard to find and tricky and there was criticism regarding the limited and narrow elevators which could pose difficulties for wheelchair users. Additionally, some noise issues were mentioned, such as mobile alarms being heard from adjacent rooms.
Despite these drawbacks, the good service provided to those with limited mobility and the overall tidiness and convenience of the hotel's location make it a generally favorable option for disabled guests.
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