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Summary of reviewsRIVA Hotel SHV consistently receives positive reviews for its convenient location and impressive amenities. Situated in the heart of Sihanoukville, the hotel provides easy access to local attractions and serves as an ideal stopover en route to Koh Rong. Despite some surroundings lacking appeal, guests appreciate its central positioning and enjoy exploring nearby cafes, shops, and stunning sunsets. The hotel excels with its cleanliness and modern amenities, presenting incredible value for money. High-class facilities, such as the 10th-floor pool and a well-equipped gym, along with supportive staff, enhance the overall experience.
The breakfast at RIVA Hotel SHV is widely praised for its variety and quality. Guests enjoy a mix of Western and local options, with the welcoming breakfast staff often contributing to a positive start to the day. Feedback indicates that while many appreciate the diverse selection, there is room for improvement in offering more Western-style dishes to cater to different palates. The breakfast remains popular, especially when paired with the option of rooftop pool access.
Rooms are lauded for their spaciousness, modern design, and luxurious details, particularly in the bathrooms. Fully equipped with modern amenities, the rooms cater comfortably to families and provide an elegant atmosphere. The hotel's emphasis on cleanliness further enhances the restful environment, with guests frequently noting the immaculate condition of both the rooms and the swimming pool.
The staff at RIVA Hotel SHV creates a welcoming and supportive atmosphere, consistently acknowledged for their friendliness and helpfulness. This level of service, characterized by professionalism and compassion, leaves guests feeling well cared for, ensuring a memorable stay.
Guests appreciate the well-equipped gym facilities, offering an inviting space for fitness activities, part of a broader wellness center. The rooftop pool stands out as a major highlight, praised for its breathtaking views, cleanliness, and the adjacent bar serving excellent cocktails. These amenities, along with comfortable beds that significantly contribute to guest satisfaction, make RIVA Hotel SHV a commendable choice for travelers seeking quality and relaxation. Show more
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Hotel Taking Steps Towards Sustainability
Listed on ETIC Hotels with a silver rating for ethical and sustainable practices. The hotel implements eco-conscious initiatives like towel change on request.
Hotel with Parking
This hotel features free private parking available on site, with no reservation needed.
Accessible Hotel
This hotel is committed to accessibility, featuring an entire unit that is wheelchair accessible. It provides accessible parking and upper floors are reachable by elevator. The hotel also offers dedicated rooms and facilities for disabled guests, including toilets and bathrooms designed for accessibility.
4-Star Hotel
RIVA Hotel SHV provides modern accommodations with spacious rooms and balconies. It includes a year-round outdoor pool, fitness center, sauna, and a children's playground, catering to both leisure and family travelers.
Hotel with Outdoor Pool
This hotel includes an outdoor swimming pool for guest use. It is located at Phum 1, Sangkat 3 and has received good reviews.
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Room Types
Superior Twin RoomThis twin room features a pool with a view. The spacious twin room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.
Superior King RoomThis double room offers a pool with a view. The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a minibar, a tea and coffee maker, a flat-screen TV and a terrace. The unit offers 1 bed.
Deluxe Twin RoomThis twin room's special feature is the pool with a view. The spacious twin room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. Boasting a terrace, this twin room also offers a minibar, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Deluxe King RoomThe pool with a view is the standout feature of this double room. The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. Featuring a terrace, this double room also provides a minibar, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Superior King RoomThis double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. Boasting a terrace, this double room also provides a minibar, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
King Room with Sea ViewThis double room's special feature is the pool with a view. The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. Boasting a terrace, this double room also features a minibar, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
Location
Set in a convenient location, RIVA Hotel SHV offers easy access to the beaches and serves as an ideal stopover before heading to Koh Rong. The hotel is strategically situated at the center of Sihanoukville, surrounded by various cafes, shops, and other hotels. Within a comfortable walking distance, guests can explore the local area and enjoy the nearby sea and its stunning sunsets. Despite the surrounding area's lack of appeal, with incomplete skyscrapers and noise, the hotel's central positioning makes it well-suited for those willing to overlook these distractions. The hotel itself is praised for its cleanliness, modern amenities, and an incredible value-for-money experience. Its high-class facilities include a remarkable pool on the 10th floor, complemented by friendly and helpful staff, making it a commendable choice for travelers en route to more picturesque beach destinations.
Breakfast
RIVA Hotel SHV offers a breakfast experience that has garnered a wide range of opinions from its guests. Many have praised the breakfast for its abundant and delicious offerings, highlighting the impressive variety and quality of dishes available. Guests can expect a mix of Western and local options, with features like cereal, fried eggs, sausages, baked beans, and mini potatoes being pointed out as popular choices. The breakfast staff is frequently commended for their welcoming and helpful nature, adding to the overall positive start to the day.
The breakfast comes included with certain bookings, which many appreciated, and the option to enjoy a morning meal alongside access to the rooftop swimming pool is noted as a unique perk. Some reviews mention a packed breakfast area during peak times, indicating the popularity of the meal.
However, feedback also suggests room for improvement. While many appreciate the diverse selection, there are calls for more cooked-to-order and Western dishes to better cater to European palates. A few reviews depict the breakfast as decent but lacking in some areas, with limited options and occasional dissatisfaction over the purely Asian focus. Overall, while the breakfast at RIVA Hotel SHV is well-received by many for its variety and quality, it remains a point of contention for others seeking more Western-style options.
Rooms
The rooms at RIVA Hotel SHV are consistently praised for their spaciousness, cleanliness, and comfort. Guests often highlight the modern design and luxurious details, particularly in the bathrooms. The rooms are not only large enough to comfortably accommodate families, but they also come fully equipped with modern amenities, offering an undeniably beautiful and elegant atmosphere. Many reviewers note that the quality and newness of the rooms contribute to a highly satisfying stay, with comfort and cleanliness being standout qualities. Overall, RIVA Hotel SHV provides an exceptional experience with its well-appointed rooms, ensuring guests enjoy a comfortable and restful stay.
Beds
Guests at RIVA Hotel SHV consistently highlight the comfort and quality of the beds, an amenity that greatly enhances their stay. Many reviews praise the beds as very comfortable, often noting the combination of large size and superior comfort. The beds are complemented by good quality bedding, which several guests describe as perfect. Pillows also receive positive remarks for their comfort, although a few guests found the cushions to be firmer and thicker than they prefer. The hotel's investment in comfortable, expensive mattresses appears to be a significant factor in guest satisfaction, contributing to a restful and enjoyable experience.
Cleanliness
RIVA Hotel SHV has garnered impressive reviews for its outstanding cleanliness. Guests consistently praise the hotel for maintaining high standards of hygiene, making it a highly desirable choice within its price range. The rooms are described as not only clean but also spacious, modern, and comfortable, providing a pleasant environment for relaxation. The immaculate condition of the swimming pool further adds to the hotel's clean and inviting atmosphere. Visitors appreciate the impeccably clean surroundings and the emphasis on hygiene throughout the new and beautifully maintained hotel. Guests also note the efficient and welcoming service, contributing to a warm experience. With excellent value for money, RIVA Hotel SHV stands out for its commitment to cleanliness, exceeding expectations and setting a benchmark for hotels in a similar category.
Staff
At RIVA Hotel SHV, the level of service provided by the staff is consistently praised by guests, creating an exceptionally welcoming and supportive atmosphere. The team is described as friendly, courteous, and attentive, making guests feel right at home throughout their stay. Visitors frequently commend the staff for being helpful and accommodating, always going the extra mile to ensure satisfaction and comfort. Particular staff members, such as Mr. Panha, have stood out for their assistance during challenging times, demonstrating a high degree of professionalism and compassion. Smiling faces and a warm, inviting demeanor seem to be a hallmark of the hotel, with the manager doing everything possible to assist, all while communicating effectively in English. Overall, guests leave with a sense of having been well cared for by lovely and approachable staff, making their stay at RIVA Hotel SHV memorable.
Gym
The RIVA Hotel SHV has received commendable feedback on its gym facilities, frequently highlighted for being large and well-equipped. Guests often note the variety of fitness equipment available, creating an inviting space for workouts. The gym is part of a broader fitness and sauna center, ensuring a comprehensive wellness experience for visitors. Additionally, guests appreciate the complementary amenities, such as the swimming pool perched on the rooftop, adding a touch of relaxation and luxury. Despite overwhelmingly positive comments, a few observations mention inconsistencies in the advertised fitness offerings, but overall, the gym contributes significantly to a rewarding stay at the hotel.
Pool
RIVA Hotel SHV boasts an impressive rooftop pool that has consistently delighted guests with its offerings. Positioned strategically, the pool affords breathtaking views, making it a highlight of the hotel's facilities. Guests repeatedly praise the pool's cleanliness and the excellent cocktails available at the adjacent bar. The pool, often described as enormous and superb, offers a lovely ambiance for relaxation and leisure. Additionally, the rooftop setting enhances the overall experience by providing a wide-ranging panoramic view. Complementing the pool, the hotel's additional amenities, including a gym and steam sauna, contribute to a well-rounded leisure experience. Overall, the rooftop pool and its surrounding area stand out as a significant attraction, enticing guests to return for another stay.
Yes, RIVA Hotel SHV has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at RIVA Hotel SHV.
No, RIVA Hotel SHV doesn't allow dogs.
Yes, parking facilities are available at RIVA Hotel SHV.