La Promenade

Sierre 46.28475700, 7.53866900 , Route Sous-géronde, 41 (Show on Map)
5.2
Rated


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Summary of reviewsLa Promenade in Sierre, Switzerland, is particularly praised for its prime location. It offers easy access from the Sierre-est exit and is conveniently close to the train station, making it ideal for travelers looking to explore the region or participate in local events. Its proximity to ski areas, popular spots like the Sierre Blues Festival and Lake Gerunden underscores its appeal to adventure seekers and nature enthusiasts. Despite some manageable traffic noise due to its location on the main road towards the Furka Pass, its centrality and accessibility make it a practical choice for a diverse group of travelers.

The breakfast at La Promenade receives mixed reviews, but the positive aspects stand out. Many guests appreciate the generosity and quality of the breakfast, describing it as plentiful and offering excellent value for money. The friendliness of the service and the convenience of breakfast times also contribute to the overall positive experience. However, some guests find the breakfast basic with limited selections and a few minor issues are noted regarding cleanliness and availability.

Unfortunately, dining at the hotel remains a pain point for many guests due to the often-closed or inconsistent operating hours of the onsite restaurant. Visitors have frequently been disappointed by the unavailability of meals and the frustration caused by conflicting information regarding the restaurant's schedule. Future guests should plan for alternative dining arrangements.

The rooms at La Promenade offer a mixed bag of experiences. Positives include cleanliness and the comfort of the rooms and bathrooms, even though some rooms are quite small. The newer annex rooms, while not as comfortable as the main hotel, feature terraces that provide a tranquil touch. However, issues such as poor insulation, defective fixtures and outdated decor are mentioned. Despite these drawbacks, the hotel caters well to skiers needing practical comfort, such as locker facilities.

Consistent praise is directed towards the hotel's cleanliness with guests frequently highlighting well-maintained rooms and bedding. Poverty housing paired with high cleanliness standards makes La Promenade an appealing option for budget-conscious travelers.

The staff at La Promenade receive commendable feedback for their friendliness and helpfulness. Guest interactions with the staff are often highlighted as positive, contributing to a welcoming environment. There are some occasional issues with staff availability and communication, but overall, the sentiment remains positive.

Beds at La Promenade are another strong point. Guests often describe them as comfortable and clean, contributing to a restful sleep experience. However, room and bed sizes tend to be on the smaller side, which some guests might find less appealing.

La Promenade strikes a delicate balance between being cost-effective and offering quality service. While its facilities and services represent good value for money, opinions on whether it justifies its three-star rating vary. Overall, the hotel is considered a good option for those seeking budget-friendly accommodation with convenient access to local attractions and comfortable amenities.
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5.2
Rated
Location
La Promenade boasts a prime location in Sierre, Switzerland, making it an excellent choice for travelers. It offers easy access from the Sierre-est exit and is conveniently close to the train station, making it ideal for those looking to explore the region or participate in the Sierre-Zinal race. The hotel's proximity to various ski areas and popular spots like the Sierre Blues Festival further enhances its appeal to adventure seekers and event-goers.

Situated on the main road towards the Furka Pass, La Promenade provides a central base for visitors. Despite being close to the road, which results in some traffic noise, the noise level is generally manageable. The location also offers the convenience of nearby restaurants and is only a 15-minute walk from the train station, allowing easy access to the Constellium and Novelis plants.

For nature enthusiasts, the hotel's nearness to Lake Gerunden is a notable advantage. Whether you're continuing your travels or looking for a budget-friendly option to enjoy the mountains and skiing, La Promenade's location is economical and versatile. It provides a good balance of accessibility and centrality, making it a practical choice for a wide range of travelers.

Breakfast
The breakfast experience at 'La Promenade' spans a broad spectrum of opinions, but several positive aspects are consistently highlighted by guests. Many guests appreciate the breakfast for being good, generous and sufficient with several noting the friendliness of the service and the impeccable quality. Guests who enjoyed the breakfast often described it as plentiful, served buffet-style and offering excellent value for money. For others, particularly those who have visited the establishment multiple times, the breakfast has remained consistently good.

The breakfast is described as small but effective and some guests commend the hotel for serving it at convenient times like 8:00 am, which they greatly appreciated. The presence of new bathrooms and a warm welcome from courteous staff also add to the overall positive breakfast experience for many.

However, there are a few areas where criticisms emerged. Some guests found the breakfast to be basic or meager with comments about limited selections and simple offerings, including frozen croissants. The price of 13 euros was considered expensive by some, while others suggested it should be included in the room rate. The cleanliness of the breakfast terrace and the lack of dishes were also mentioned as minor issues. Several guests were disappointed by the unavailability of breakfast on certain days and the timing not aligning with their activities.

Overall, while there are some noted areas for improvement, the good service, quality and generosity of the breakfast at 'La Promenade' leave a generally positive impression on most guests.

Dinner
La Promenade, despite its charming appeal, hosts a significant inconvenience for guests seeking dining options on-site. Numerous reviews highlight that the hotel restaurant is often closed or not operational. Guests have noted they arrived anticipating a meal only to find the restaurant unavailable. Furthermore, conflicting information on the restaurant's hours of operation has contributed to the frustration – some guests mentioned discovering the closure after finding conflicting data online. Construction and late opening times have also been points of concern. It's clear that prospective visitors should plan on alternative dining arrangements when considering a stay at La Promenade.

Rooms
La Promenade offers a mix of experiences in its rooms, combining a blend of positive aspects with notable areas that could use improvement. Many guests appreciate the cleanliness of the rooms and bathrooms, describing them as good and comfortable. Despite some rooms being very small or tiny, these spaces are still considered adequate for some. Rooms in the annex appear newer, yet their comfort does not match that of the main hotel. Accessibility perks include terraces attached to some rooms, adding a touch of tranquility.

The size of the rooms, especially in the annex and on the first floor, is a frequent point of discussion, where small is a common description. Although a few rooms face the street, offering easy road access, they might suffer from noise due to poor insulation. Additionally, there are occasional issues with defective clothes hangers, shattered or cracked windows and non-functional ones. The age of the rooms shows with some described as outdated or run-down.

Overall, La Promenade seems to cater well to skiers needing an overnight stay with locker facilities and for those who prioritize cleanliness and practical comfort. However, prospective guests should be aware of the potential limitations in room size and the condition of the older rooms.

Beds
La Promenade receives commendations for its beds, often described as good, comfortable and very clean. Guests appreciate the comfortable bedding, making for a restful sleep experience. Despite the high regard for the beds, it's noted that the rooms, including single and triple accommodations, tend to be on the smaller side. This compactness also extends to the beds in certain rooms. However, the comfort of the beds themselves consistently garners positive remarks.

Cleanliness
La Promenade has received consistent praise for its cleanliness with numerous guests highlighting the clean rooms and well-maintained bedding. Many guests appreciated the affordability paired with the high standard of cleanliness, describing the accommodations as both clean and well-kept. Despite some negative remarks about occasional maintenance issues such as broken toilet seats, showers and unemptied trash, the overall sentiment leans towards a positive impression regarding the hotel's hygiene standards. The recurring mentions of clean apartments and satisfactory cleanness of the rooms contribute to a general perception of a tidy and comfortable stay.

Staff
La Promenade has received commendable feedback for its staff from several guests. Phrases like very friendly staff, very friendly service and the staff was very helpful highlight the positive interactions and overall friendliness of the team. Guests frequently mentioned the staff's friendliness and helpful nature, painting a picture of a welcoming environment. However, some reviews pointed out occasional issues with staff availability, such as no welcome, staff not around and absence of staff. Additionally, there were mentions of limited phone responses and no reception, suggesting potential areas for improvement in communication and accessibility. Despite these occasional shortcomings, the predominant sentiment remains positive, emphasizing the warmth and assistance provided by the staff at La Promenade.

3 Star
La Promenade offers a range of facilities and services that some guests find to be of very good value for the money. Many reviews point out that the hotel provides a reasonable price and is worth the cost, making it a good choice for budget-conscious travelers. Despite being a 3-star hotel, opinions on the price-performance ratio are divided. While some guests feel that the hotel offers good value for money, others consider it to be way too expensive for what is offered, suggesting that the overall experience doesn't fully justify the price. The general consensus indicates that the hotel's offerings are somewhat mediocre and opinions vary regarding whether the cost aligns well with the three-star rating.


No, La Promenade doesn't have any pool.

No, a spa isn't available at La Promenade.

Yes, La Promenade welcomes dogs.

Yes, parking facilities are available at La Promenade.

No, La Promenade doesn't have a gym.

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