Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other Person check in with social distance
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Safe Tourism Hotel by Ministry of tourism in Cambodia
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? yes, no spa, Gym, indoor pool, conference
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Additional Information: We are small hotel with u shape building, reception, and breakfast area open air. Entrance to each room also open air, and room are with windows and balcony.
Answers last updated by Grand Bayon Siem Reap Hotel
Deluxe Twin Room with Pool ViewThis air-conditioned twin room features a private balcony that opens up to views. The seating area is fitted with a flat-screen cable TV, minibar and a desk. The en suite bathroom includes hot shower facilities. Bathrobes and slippers are available for your convenience. Tea/coffee facilities are replenished daily.
Deluxe Double Room with Pool ViewThis air-conditioned double room opens up to views of the swimming pool. The seating area is fitted with a flat-screen cable TV, minibar and a desk. The en suite bathroom includes hot shower facilities. Bathrobes and slippers are available for your convenience. Tea/coffee facilities are replenished daily.
Deluxe Twin Room with BalconyThis air-conditioned twin room features a private balcony that opens up to views of the swimming pool. The seating area is fitted with a flat-screen cable TV, minibar and a desk. The en suite bathroom includes hot shower facilities. Bathrobes and slippers are available for your convenience. Tea/coffee facilities are replenished daily.
Deluxe Twin Room with City ViewThis air-conditioned twin room features a private balcony that opens up to views of the city. The seating area is fitted with a flat-screen cable TV, minibar and a desk. The en suite bathroom includes hot shower facilities. Bathrobes and slippers are available for your convenience. Tea/coffee facilities are replenished daily.
Deluxe Double Room with BalconyThis air-conditioned king room features a private balcony that opens up to views of the city. The seating area is fitted with a flat-screen cable TV, minibar and a desk. The en suite bathroom includes hot shower facilities. Bathrobes and slippers are available for your convenience. Tea/coffee facilities are replenished daily.
Deluxe Triple Room with BalconyThis air-conditioned triple room features a private balcony that opens up to views of the city. The seating area is fitted with a flat-screen cable TV, minibar and a desk. The en suite bathroom includes hot shower facilities. Bathrobes and slippers are available for your convenience. Tea/coffee facilities are replenished daily.
Deluxe Family SuiteThis air-conditioned family room opens up to views of the city. The seating area is fitted with a flat-screen cable TV, minibar and a desk. The en suite bathroom includes hot shower facilities. Bathrobes and slippers are available for your convenience. Tea/coffee facilities are replenished daily.
Deluxe Family RoomThis air-conditioned family suite features a private balcony that opens up to views of the city and swimming pool. The seating area is fitted with a flat-screen cable TV, sofa and a desk. The en suite bathroom includes hot shower facilities. Bathrobes and slippers are available for your convenience. Tea/coffee facilities are replenished daily.
Junior Suite with BalconyThis air-conditioned junior suite features a private balcony that opens up to views of the city and swimming pool. The seating area is fitted with a flat-screen cable TV, sofa and a desk. The en suite bathroom includes hot shower facilities. Bathrobes and slippers are available for your convenience. Tea/coffee facilities are replenished daily.
Deluxe Single RoomThis air-conditioned single room also has a fan option and opens up to views of the city. The seating area is fitted with a flat-screen cable TV, minibar and a safe. The en suite bathroom includes hot shower facilities. Bathrobes and slippers are available for your convenience. Tea/coffee facilities are replenished daily.